Nextcloud Desktop client on macOS sync slow, freezes and resumes

[jcastro]

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Expected behaviour

Files should be synced continuously

Actual behaviour

Files are being synced, then all activity is stoped for a few minutes and then it restarts again for a bit, the cycle repeats

Steps to reproduce

1. Select a bunch of folders with many files to sync
2. Wait for the sync process to start

Client configuration

Client version:

Operating system: macOS Monterrey 12.1 Macbook Pro 14 M1 Pro

OS language: English

Desktop client macOS osx-21.2.0 version 3.4.1

Server configuration

Nextcloud version: Nextcloud Hub II (23.0.0) - TrueNAS plugin

Storage backend (external storage): TrueNAS

Logs

1. Client logfile:
   Download logs: https://d.pr/f/QmTDy2

2. Web server error log:
   Download logs: https://d.pr/f/VPhN5T

3. Server logfile: nextcloud log (data/nextcloud.log):
   Download logs: https://d.pr/f/N0fiPu

There's also a video that shows the behaviour, you can fast forward it to see what's happening. The terminal window shows the resources and process used in the nextcloud server. There's also no IO wait, the server is barely used when the video was recorded and it's running on a NVME drive for the database. The network widget shows the activity in the macOS client, which as you can see aside from nextcloud barely has any activity

Screen.Capture.on.2022-01-17.at.13-08-24.mp4

[jcastro]

Rolling back to Desktop client version 3.3.6 seems to solve the problem

[allexzander]

Probably related to #4106

[snowflakeas]

same problem new NC23.0 install
client 3.3.6 seems to solve this (slow, but at least moves forward)

[jcastro]

@allexzander should this be fixed on 3.4.2? thanks!

[jcastro]

Just a heads up that release 3.4.3 didn't fix this issue

[jcastro]

3.4.3 working very bad, had to go back to 3.3.6

[jcastro]

3.4.4 still has the issue

[nioakeim]

I noticed the same issue on a large sync operation. for 44Gb sync with the 3.4.4 I was waiting for hours, but with 3.3.6 it just finished under 20 minutes. To bad that 3.4.4 is the intel version

[jcastro]

3.5 rc1 still with the issue, had to go back to 3.3.6

[jcastro]

3.5 rc3 still with the issue, had to go back to 3.3.6

[github-actions]

This bug report did not receive an update in the last 4 weeks. Please take a look again and update the issue with new details, otherwise the issue will be automatically closed in 2 weeks. Thank you!

[jcastro]

3.5 still wit hthe issue sadly

[jcastro]

3.5.1 seems to fix the issue, can't reproduce anymore. Thanks!