Upload not working correctly

[tim-krehan]

Actual behaviour

The App uploads the file / picture / contact to 100%, but then gets stuck with full progress bar. When I check via webinterface the file is there.
After the upload ran into an timeout, i get the message an error occured. But a few seconds later it tries again and would run in the same issue.

Thats an image of the resulting files on my nextcloud (contact backup):

The behaviour with otherfiles is the same:

Expected behaviour

• The file gets uploaded once.

Steps to reproduce

1. Upload anything with the nextcloud app

Environment data

Android version:
7.0
Device model:
LG-H850
Stock or customized system:
Stock
Nextcloud app version:
3.1.0 beta
Nextcloud server version:
13.0.2 stable

Logs

Web server error log

Noting related realy

Nextcloud log (data/nextcloud.log) (that's an error i found a few days ago, not today. Tody there were none in the log file)

{"reqId":"iNknPu7npTDUJZxGbg9l","level":0,"time":"2018-05-20T06:35:17+00:00","remoteAddr":"2.247.254.139","user":"tim","app":"webdav","method":"HEAD","url":"/remote.php/webdav/.Contacts-Backup/2018-05-20_08-35-14.vcf","message":"Exception: {"Exception":"Sabre\\DAV\\Exception\\NotFound","Message":"File with name .Contacts-Backup\/2018-05-20_08-35-14.vcf could not be located","Code":0,"Trace":"#0 \/var\/www\/html\/cloud\/3rdparty\/sabre\/dav\/lib\/DAV\/CorePlugin.php(81): OCA\\DAV\\Connector\\Sabre\\ObjectTree->getNodeForPath('.Contacts-Backu...')\n#1 [internal function]: Sabre\\DAV\\CorePlugin->httpGet(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#2 \/var\/www\/html\/cloud\/3rdparty\/sabre\/event\/lib\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\n#3 \/var\/www\/html\/cloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(479): Sabre\\Event\\EventEmitter->emit('method:GET', Array)\n#4 \/var\/www\/html\/cloud\/3rdparty\/sabre\/dav\/lib\/DAV\/CorePlugin.php(253): Sabre\\DAV\\Server->invokeMethod(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response), false)\n#5 [internal function]: Sabre\\DAV\\CorePlugin->httpHead(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#6 \/var\/www\/html\/cloud\/3rdparty\/sabre\/event\/lib\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\n#7 \/var\/www\/html\/cloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(479): Sabre\\Event\\EventEmitter->emit('method:HEAD', Array)\n#8 \/var\/www\/html\/cloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(254): Sabre\\DAV\\Server->invokeMethod(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#9 \/var\/www\/html\/cloud\/apps\/dav\/appinfo\/v1\/webdav.php(80): Sabre\\DAV\\Server->exec()\n#10 \/var\/www\/html\/cloud\/remote.php(164): require_once('\/var\/www\/html\/c...')\n#11 {main}","File":"\/var\/www\/html\/cloud\/apps\/dav\/lib\/Connector\/Sabre\/ObjectTree.php","Line":174}","userAgent":"Mozilla/5.0 (Android) ownCloud-android/3.1.0","version":"13.0.2.1"}
{"reqId":"ku6iOjtS3d6G7TRvaiDX","level":0,"time":"2018-05-20T06:44:07+00:00","remoteAddr":"2.247.254.139","user":"tim","app":"webdav","method":"HEAD","url":"/remote.php/webdav/.Contacts-Backup/2018-05-20_08-35-14%20(2).vcf","message":"Exception: {"Exception":"Sabre\\DAV\\Exception\\NotFound","Message":"File with name .Contacts-Backup\/2018-05-20_08-35-14 (2).vcf could not be located","Code":0,"Trace":"#0 \/var\/www\/html\/cloud\/3rdparty\/sabre\/dav\/lib\/DAV\/CorePlugin.php(81): OCA\\DAV\\Connector\\Sabre\\ObjectTree->getNodeForPath('.Contacts-Backu...')\n#1 [internal function]: Sabre\\DAV\\CorePlugin->httpGet(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#2 \/var\/www\/html\/cloud\/3rdparty\/sabre\/event\/lib\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\n#3 \/var\/www\/html\/cloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(479): Sabre\\Event\\EventEmitter->emit('method:GET', Array)\n#4 \/var\/www\/html\/cloud\/3rdparty\/sabre\/dav\/lib\/DAV\/CorePlugin.php(253): Sabre\\DAV\\Server->invokeMethod(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response), false)\n#5 [internal function]: Sabre\\DAV\\CorePlugin->httpHead(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#6 \/var\/www\/html\/cloud\/3rdparty\/sabre\/event\/lib\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\n#7 \/var\/www\/html\/cloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(479): Sabre\\Event\\EventEmitter->emit('method:HEAD', Array)\n#8 \/var\/www\/html\/cloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(254): Sabre\\DAV\\Server->invokeMethod(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#9 \/var\/www\/html\/cloud\/apps\/dav\/appinfo\/v1\/webdav.php(80): Sabre\\DAV\\Server->exec()\n#10 \/var\/www\/html\/cloud\/remote.php(164): require_once('\/var\/www\/html\/c...')\n#11 {main}","File":"\/var\/www\/html\/cloud\/apps\/dav\/lib\/Connector\/Sabre\/ObjectTree.php","Line":174}","userAgent":"Mozilla/5.0 (Android) ownCloud-android/3.1.0","version":"13.0.2.1"}
{"reqId":"50O5grRNWFLcLnNXVxWp","level":0,"time":"2018-05-20T06:59:17+00:00","remoteAddr":"2.247.254.139","user":"tim","app":"webdav","method":"HEAD","url":"/remote.php/webdav/.Contacts-Backup/2018-05-20_08-35-14%20(2)%20(2).vcf","message":"Exception: {"Exception":"Sabre\\DAV\\Exception\\NotFound","Message":"File with name .Contacts-Backup\/2018-05-20_08-35-14 (2) (2).vcf could not be located","Code":0,"Trace":"#0 \/var\/www\/html\/cloud\/3rdparty\/sabre\/dav\/lib\/DAV\/CorePlugin.php(81): OCA\\DAV\\Connector\\Sabre\\ObjectTree->getNodeForPath('.Contacts-Backu...')\n#1 [internal function]: Sabre\\DAV\\CorePlugin->httpGet(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#2 \/var\/www\/html\/cloud\/3rdparty\/sabre\/event\/lib\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\n#3 \/var\/www\/html\/cloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(479): Sabre\\Event\\EventEmitter->emit('method:GET', Array)\n#4 \/var\/www\/html\/cloud\/3rdparty\/sabre\/dav\/lib\/DAV\/CorePlugin.php(253): Sabre\\DAV\\Server->invokeMethod(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response), false)\n#5 [internal function]: Sabre\\DAV\\CorePlugin->httpHead(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#6 \/var\/www\/html\/cloud\/3rdparty\/sabre\/event\/lib\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\n#7 \/var\/www\/html\/cloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(479): Sabre\\Event\\EventEmitter->emit('method:HEAD', Array)\n#8 \/var\/www\/html\/cloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(254): Sabre\\DAV\\Server->invokeMethod(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#9 \/var\/www\/html\/cloud\/apps\/dav\/appinfo\/v1\/webdav.php(80): Sabre\\DAV\\Server->exec()\n#10 \/var\/www\/html\/cloud\/remote.php(164): require_once('\/var\/www\/html\/c...')\n#11 {main}","File":"\/var\/www\/html\/cloud\/apps\/dav\/lib\/Connector\/Sabre\/ObjectTree.php","Line":174}","userAgent":"Mozilla/5.0 (Android) ownCloud-android/3.1.0","version":"13.0.2.1"}
{"reqId":"gOxmZlJefK4O4ibxBgsh","level":0,"time":"2018-05-20T07:02:58+00:00","remoteAddr":"92.211.7.71","user":"tim","app":"webdav","method":"HEAD","url":"/remote.php/webdav/.Contacts-Backup/2018-05-20_08-35-14%20(2)%20(2)%20(2).vcf","message":"Exception: {"Exception":"Sabre\\DAV\\Exception\\NotFound","Message":"File with name .Contacts-Backup\/2018-05-20_08-35-14 (2) (2) (2).vcf could not be located","Code":0,"Trace":"#0 \/var\/www\/html\/cloud\/3rdparty\/sabre\/dav\/lib\/DAV\/CorePlugin.php(81): OCA\\DAV\\Connector\\Sabre\\ObjectTree->getNodeForPath('.Contacts-Backu...')\n#1 [internal function]: Sabre\\DAV\\CorePlugin->httpGet(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#2 \/var\/www\/html\/cloud\/3rdparty\/sabre\/event\/lib\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\n#3 \/var\/www\/html\/cloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(479): Sabre\\Event\\EventEmitter->emit('method:GET', Array)\n#4 \/var\/www\/html\/cloud\/3rdparty\/sabre\/dav\/lib\/DAV\/CorePlugin.php(253): Sabre\\DAV\\Server->invokeMethod(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response), false)\n#5 [internal function]: Sabre\\DAV\\CorePlugin->httpHead(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#6 \/var\/www\/html\/cloud\/3rdparty\/sabre\/event\/lib\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\n#7 \/var\/www\/html\/cloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(479): Sabre\\Event\\EventEmitter->emit('method:HEAD', Array)\n#8 \/var\/www\/html\/cloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(254): Sabre\\DAV\\Server->invokeMethod(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#9 \/var\/www\/html\/cloud\/apps\/dav\/appinfo\/v1\/webdav.php(80): Sabre\\DAV\\Server->exec()\n#10 \/var\/www\/html\/cloud\/remote.php(164): require_once('\/var\/www\/html\/c...')\n#11 {main}","File":"\/var\/www\/html\/cloud\/apps\/dav\/lib\/Connector\/Sabre\/ObjectTree.php","Line":174}","userAgent":"Mozilla/5.0 (Android) ownCloud-android/3.1.0","version":"13.0.2.1"}
{"reqId":"5MJZ0Ysutz8C8FfRc2E6","level":0,"time":"2018-05-20T07:13:07+00:00","remoteAddr":"92.211.7.71","user":"tim","app":"webdav","method":"HEAD","url":"/remote.php/webdav/.Contacts-Backup/2018-05-20_08-35-14%20(2)%20(2)%20(2)%20(2).vcf","message":"Exception: {"Exception":"Sabre\\DAV\\Exception\\NotFound","Message":"File with name .Contacts-Backup\/2018-05-20_08-35-14 (2) (2) (2) (2).vcf could not be located","Code":0,"Trace":"#0 \/var\/www\/html\/cloud\/3rdparty\/sabre\/dav\/lib\/DAV\/CorePlugin.php(81): OCA\\DAV\\Connector\\Sabre\\ObjectTree->getNodeForPath('.Contacts-Backu...')\n#1 [internal function]: Sabre\\DAV\\CorePlugin->httpGet(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#2 \/var\/www\/html\/cloud\/3rdparty\/sabre\/event\/lib\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\n#3 \/var\/www\/html\/cloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(479): Sabre\\Event\\EventEmitter->emit('method:GET', Array)\n#4 \/var\/www\/html\/cloud\/3rdparty\/sabre\/dav\/lib\/DAV\/CorePlugin.php(253): Sabre\\DAV\\Server->invokeMethod(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response), false)\n#5 [internal function]: Sabre\\DAV\\CorePlugin->httpHead(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#6 \/var\/www\/html\/cloud\/3rdparty\/sabre\/event\/lib\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\n#7 \/var\/www\/html\/cloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(479): Sabre\\Event\\EventEmitter->emit('method:HEAD', Array)\n#8 \/var\/www\/html\/cloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(254): Sabre\\DAV\\Server->invokeMethod(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#9 \/var\/www\/html\/cloud\/apps\/dav\/appinfo\/v1\/webdav.php(80): Sabre\\DAV\\Server->exec()\n#10 \/var\/www\/html\/cloud\/remote.php(164): require_once('\/var\/www\/html\/c...')\n#11 {main}","File":"\/var\/www\/html\/cloud\/apps\/dav\/lib\/Connector\/Sabre\/ObjectTree.php","Line":174}","userAgent":"Mozilla/5.0 (Android) ownCloud-android/3.1.0","version":"13.0.2.1"}
{"reqId":"JDc6KZGbLcZcL6cIKwcP","level":0,"time":"2018-05-20T07:14:17+00:00","remoteAddr":"92.211.7.71","user":"tim","app":"webdav","method":"HEAD","url":"/remote.php/webdav/.Contacts-Backup/2018-05-20_08-35-14%20(2)%20(2)%20(2)%20(2)%20(2).vcf","message":"Exception: {"Exception":"Sabre\\DAV\\Exception\\NotFound","Message":"File with name .Contacts-Backup\/2018-05-20_08-35-14 (2) (2) (2) (2) (2).vcf could not be located","Code":0,"Trace":"#0 \/var\/www\/html\/cloud\/3rdparty\/sabre\/dav\/lib\/DAV\/CorePlugin.php(81): OCA\\DAV\\Connector\\Sabre\\ObjectTree->getNodeForPath('.Contacts-Backu...')\n#1 [internal function]: Sabre\\DAV\\CorePlugin->httpGet(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#2 \/var\/www\/html\/cloud\/3rdparty\/sabre\/event\/lib\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\n#3 \/var\/www\/html\/cloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(479): Sabre\\Event\\EventEmitter->emit('method:GET', Array)\n#4 \/var\/www\/html\/cloud\/3rdparty\/sabre\/dav\/lib\/DAV\/CorePlugin.php(253): Sabre\\DAV\\Server->invokeMethod(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response), false)\n#5 [internal function]: Sabre\\DAV\\CorePlugin->httpHead(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#6 \/var\/www\/html\/cloud\/3rdparty\/sabre\/event\/lib\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\n#7 \/var\/www\/html\/cloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(479): Sabre\\Event\\EventEmitter->emit('method:HEAD', Array)\n#8 \/var\/www\/html\/cloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(254): Sabre\\DAV\\Server->invokeMethod(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#9 \/var\/www\/html\/cloud\/apps\/dav\/appinfo\/v1\/webdav.php(80): Sabre\\DAV\\Server->exec()\n#10 \/var\/www\/html\/cloud\/remote.php(164): require_once('\/var\/www\/html\/c...')\n#11 {main}","File":"\/var\/www\/html\/cloud\/apps\/dav\/lib\/Connector\/Sabre\/ObjectTree.php","Line":174}","userAgent":"Mozilla/5.0 (Android) ownCloud-android/3.1.0","version":"13.0.2.1"}

[tobiasKaminsky]

This is indeed strange:
if a file xyz.jpg already exists, a new file "xyz (2).jpg" and then "xyz (3).jpg" is created.
But you have "xyz.jpg", "xyz (2).jpg" and xyz (2) (2).jpg".

Can yo give us some details on your server?

• web server? apache or nginx
• external storage?

[tim-krehan]

The Webserver is Apache 2.4.25-3 on Raspberry Pi 3+
the storage used is on a cifs mount from my local NAS

[tobiasKaminsky]

@nextcloud/server-triage can this be somehow related to cifs?
We check if a file already exists and if so, increment (2…5).

[rullzer]

Does this also happen when you try to upload via the webui?

[tim-krehan]

no, the webui works fine. This only occures when I try to upload it with my phone.
The webui even detects conflicts.

I Uploaded a testfile:

[tim-krehan]

Allright, so since the Update 3.2.0 RC2 the Upload is working mostly

BUT
If I use the option "move to app folder" the Upload itself is working just fine, but after it's completion (it stopps at 100%) the move operation wont trigger st once. so the file is just sitting there until it maybe works or the app runs in an timeout, and i get the error.
the contactbackup is still not working (yesterday i got the backup 16 times, all with one additional "(2)" in the filename. You can immagin how it looks like.)

[stale]

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