Please check the FAQ Page before opening an issue.
FAQ
If the FAQ does not have a solution for your issue, please search to see if there is another issue that matches yours that has been opened or closed.
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Be sure to provide the following:
- Operating System (Windows 10, Windows 7, Mac OSx, Linux, etc.).
- Type of computer (laptop or desktop) in case it matters.
- What login are you using (Google or PTC). It has been reported that Google login scans stop after 30 minutes.
- Screenshots and/or console logs (this helps us solve your issues quicker)