diff --git a/changelog.d/9440.bugfix b/changelog.d/9440.bugfix
new file mode 100644
index 000000000000..47b9842b37cf
--- /dev/null
+++ b/changelog.d/9440.bugfix
@@ -0,0 +1 @@
+Fix bug introduced in v1.27.0 where allowing a user to choose their own username when logging in via single sign-on did not work unless an `idp_icon` was defined.
diff --git a/synapse/res/templates/sso_auth_account_details.html b/synapse/res/templates/sso_auth_account_details.html
index f4fdc40b22d7..00e1dcdbb866 100644
--- a/synapse/res/templates/sso_auth_account_details.html
+++ b/synapse/res/templates/sso_auth_account_details.html
@@ -145,7 +145,7 @@ <h1>Your account is nearly ready</h1>
         <input type="submit" value="Continue" class="primary-button">
         {% if user_attributes.avatar_url or user_attributes.display_name or user_attributes.emails %}
         <section class="idp-pick-details">
-          <h2><img src="{{ idp.idp_icon | mxc_to_http(24, 24) }}"/>Information from {{ idp.idp_name }}</h2>
+          <h2>{% if idp.idp_icon %}<img src="{{ idp.idp_icon | mxc_to_http(24, 24) }}"/>{% endif %}Information from {{ idp.idp_name }}</h2>
           {% if user_attributes.avatar_url %}
           <label class="idp-detail idp-avatar" for="idp-avatar">
             <div class="check-row">