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Troubleshooting.md

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Troubleshooting VoodooI2CGoodix

VoodooI2CGoodix won't work unless you've followed these steps. If you've done each of these steps correctly and it still doesn't work, you can file an issue or chat with us on gitter, providing all of the information below.

Asking for help on gitter

If ask for help, you must provide the following information at a minimum.

Description of the problem

Describe the problem, the steps you took to reproduce it, and what you expected to happen.

Screenshot or video

If it will help make it more clear, provide a screenshot or a video illustrating the problem.

Environment information

Provide all of the following information

  • Computer: i.e. Chuwi Minibook 8
  • Goodix Touchscreen model: i.e. GT911
  • VoodooI2C version: i.e. 2.3
  • VoodooI2CGoodix version: i.e. 0.2.3
  • macOS Version: i.e. 10.5.2 19C57

DSDT.aml.zip

  1. Mount your EFI partition with these instructions
  2. Find your DSDT.aml at /Volumes/EFI/EFI/CLOVER/ACPI/patched/DSDT.aml
  3. Attach a .zip file containing your DSDT.aml

IOReg.zip

  1. Dump your IORegistry with these instructions
  2. Attach a .zip file containing your IOReg

VoodooI2C.log

  1. Run the following command in Terminal to dump logs from the last 10 minutes:
sudo log show --predicate "processID == 0" --last 10m --debug --info | grep VoodooI2C > ~/Desktop/VoodooI2C.log
  1. Attach the log file ~/Desktop/VoodooI2C.log