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Can't input flight because forced to enter duration #1449

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Gnopps opened this issue Oct 23, 2023 · 10 comments
Open

Can't input flight because forced to enter duration #1449

Gnopps opened this issue Oct 23, 2023 · 10 comments
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@Gnopps
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Gnopps commented Oct 23, 2023

I'm trying to enter a new flight but every time I get the below message to enter manual duration:
image

I am using Firefox on windows and have entered: airports, carrier, aircraft, leisure/work, and class. I have no touched the duration-input and it is completely empty.

I have tried to delete all site cache & cooked, followed by a relogin but problem remains.

@reedy reedy added the bug label Oct 24, 2023
@reedy
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reedy commented Dec 18, 2023

I've seen this a few times, but not consistently :/

@rogueglobal
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I am getting this error consistantly on the most recent versions of Chrome on Windows 10 Pro and Windows 11 Pro.

@reedy
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reedy commented Jan 3, 2024

Here's a stupid workaround...

If you enter the destination (To) before the origin (From), does it work?

If I do From then To, I see this issue. If I do From then To, I don't...

@rogueglobal
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Unfortunately, neither of these workarounds work for me.

I had it work properly once yesterday after I had not used the site in a few weeks. But, as soon as I tried adding a new flight after the string of four flights that I entered, it went haywire again.

More than happy to assist with additional diagnostics or troubleshooting!

@reedy
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reedy commented Jan 3, 2024

Screen.Recording.2024-01-03.at.19.01.23.mov
Screen.Recording.2024-01-03.at.19.01.41.mov

@Gnopps
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Gnopps commented Jan 3, 2024

The workaround I use is to enter a duration, save, then edit the flight and delete the duration.

@rogueglobal
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Screen.Recording.2024-01-03.at.19.01.23.mov
Screen.Recording.2024-01-03.at.19.01.41.mov

Following the steps exactly in your second video, I am not able to get an auto-calculated duration.

Historically, I never have put in a departure time either. But attempted per your video to no luck.

@reedy
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reedy commented Jan 3, 2024

It seems the recalculation just being isn't triggered consistently on some flow paths; it shouldn't be a difficult fix, but I'm not having much luck finding where to start

@dnowacki
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dnowacki commented Feb 6, 2024

Ran into this today. I tried the workaround of entering a start/end time and then deleting it, but then I end up with an unrealistically short flight time (e.g., SFO->DFW showing flight time of 00:30). Happening on both Safari and Firefox, macOS 12.7.2 for me.

@sohantanna
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I am still getting this today.

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