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Yes, this is a feature of XMPP. You cannot send a message to an offline agent unless your server supports and has active the XEP-0136: Message Archiving.
Hi. I was guessing why this issue happens and it is because supporting offline messages (XEP-0013: Flexible Offline Message Retrieval) requires a proactive action from the client (and also an implementation of the extension in the server side).
This action is not still included in SPADE, but since it is a good feature I'll try to include it in future releases following https://xmpp.org/extensions/xep-0013.html.
Description
When you send messages and agents are offline or in unavailable state are ignored when agent back to available state.
What I Did
set_unavailable()
agent, send a message to this agent, thanset_available()
agentThe text was updated successfully, but these errors were encountered: