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bug: Empty UI when reopening Jan application #4349

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imtuyethan opened this issue Dec 29, 2024 · 2 comments
Open
1 of 3 tasks

bug: Empty UI when reopening Jan application #4349

imtuyethan opened this issue Dec 29, 2024 · 2 comments
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category: threads & chat Threads & chat UI UX issues type: bug Something isn't working
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@imtuyethan
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imtuyethan commented Dec 29, 2024

Jan version

Jan v0.5.12-rc2-beta

Describe the Bug

When reopening the Jan application after closing it, the user interface appears completely empty/blank instead of showing the expected content.

Steps to Reproduce

  1. Open Jan application
  2. Close Jan application
  3. Reopen Jan application
  4. Observe that the UI is empty/blank

As you can see in the video, it's spontaneous, sometimes it happens sometime it doesn't.

Screenshots / Logs

Screen.Recording.2024-12-29.at.8.46.25.PM.mov

What is your OS?

  • MacOS
  • Windows
  • Linux
@imtuyethan imtuyethan added the type: bug Something isn't working label Dec 29, 2024
@github-project-automation github-project-automation bot moved this to Investigating in Jan & Cortex Dec 29, 2024
@imtuyethan imtuyethan added this to the v0.5.13 milestone Dec 29, 2024
@imtuyethan imtuyethan added category: app shell Installation, updater, global application issues category: threads & chat Threads & chat UI UX issues and removed category: app shell Installation, updater, global application issues labels Dec 29, 2024
@imtuyethan imtuyethan moved this from Investigating to Scheduled in Jan & Cortex Dec 29, 2024
@louis-jan
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louis-jan commented Jan 2, 2025

Hi @imtuyethan Hi @imtuyethan, have you copied over the threads data? I noticed that the threads list appears different between two sessions. This led to the issue

@louis-jan
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Do you have two instances of jan apps opening?

@louis-jan louis-jan moved this from Scheduled to Investigating in Jan & Cortex Jan 6, 2025
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Labels
category: threads & chat Threads & chat UI UX issues type: bug Something isn't working
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Status: Investigating
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