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heif: Error while loading plugin: No decoding plugin installed for this compression format (11.6003) #12205
Closed
1 of 3 tasks
The bug
Thumbnails are not created for
.HEIC
files from my iPhone.I am running iOS 18, which was particularly relevant in this now closed issue: #10464
The OS that Immich Server is running on
Ubuntu 24.04.1 LTS
Version of Immich Server
v1.113.0
Version of Immich Mobile App
v1.113.0
Platform with the issue
docker-compose.yml and .env content
Your .env content
Reproduction steps
heif: Error while loading plugin: No decoding plugin installed for this compression format (11.6003)
Relevant log output
Additional information
The issue is not resolved by manually trigged the thumbnail generation task.
In this example, the photo is not a Live Photo or video, but looks like it might be HDR?
More details in expansion below:
mediainfo and exif data
exif:
mediainfo:
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