diff --git a/x-pack/plugins/cloud_integrations/cloud_full_story/public/plugin.test.ts b/x-pack/plugins/cloud_integrations/cloud_full_story/public/plugin.test.ts
index 5f241f3ee7f9b..836cafa8ac7af 100644
--- a/x-pack/plugins/cloud_integrations/cloud_full_story/public/plugin.test.ts
+++ b/x-pack/plugins/cloud_integrations/cloud_full_story/public/plugin.test.ts
@@ -20,9 +20,11 @@ describe('Cloud Plugin', () => {
       const setupPlugin = async ({
         config = {},
         isCloudEnabled = true,
+        isElasticStaffOwned = false,
       }: {
         config?: Partial<CloudFullStoryConfigType>;
         isCloudEnabled?: boolean;
+        isElasticStaffOwned?: boolean;
       }) => {
         const initContext = coreMock.createPluginInitializerContext(config);
 
@@ -30,7 +32,7 @@ describe('Cloud Plugin', () => {
 
         const coreSetup = coreMock.createSetup();
 
-        const cloud = { ...cloudMock.createSetup(), isCloudEnabled };
+        const cloud = { ...cloudMock.createSetup(), isCloudEnabled, isElasticStaffOwned };
 
         plugin.setup(coreSetup, { cloud });
 
@@ -61,6 +63,15 @@ describe('Cloud Plugin', () => {
         expect(coreSetup.analytics.registerShipper).not.toHaveBeenCalled();
       });
 
+      it('does set up FullStory when isCloudEnabled=true but the deployment is owned by an Elastician', async () => {
+        const { coreSetup } = await setupPlugin({
+          config: { org_id: 'foo' },
+          isCloudEnabled: true,
+          isElasticStaffOwned: true,
+        });
+        expect(coreSetup.analytics.registerShipper).not.toHaveBeenCalled();
+      });
+
       it('does not call initializeFullStory when org_id is undefined', async () => {
         const { coreSetup } = await setupPlugin({ config: {} });
         expect(coreSetup.analytics.registerShipper).not.toHaveBeenCalled();
diff --git a/x-pack/plugins/cloud_integrations/cloud_full_story/public/plugin.ts b/x-pack/plugins/cloud_integrations/cloud_full_story/public/plugin.ts
index 66adac5f5fc22..a248b27f93714 100755
--- a/x-pack/plugins/cloud_integrations/cloud_full_story/public/plugin.ts
+++ b/x-pack/plugins/cloud_integrations/cloud_full_story/public/plugin.ts
@@ -37,6 +37,12 @@ export class CloudFullStoryPlugin implements Plugin {
 
   public setup(core: CoreSetup, { cloud }: CloudFullStorySetupDeps) {
     if (cloud.isCloudEnabled) {
+      if (cloud.isElasticStaffOwned) {
+        this.initializerContext.logger
+          .get()
+          .info('Skipping FullStory setup for a Elastic-owned deployments');
+        return;
+      }
       this.setupFullStory({ analytics: core.analytics, basePath: core.http.basePath }).catch((e) =>
         // eslint-disable-next-line no-console
         console.debug(`Error setting up FullStory: ${e.toString()}`)