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Guard mode suddenly not changing (happened in the past 8 hours) #1293

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vaderag opened this issue Jan 24, 2025 · 0 comments
Open

Guard mode suddenly not changing (happened in the past 8 hours) #1293

vaderag opened this issue Jan 24, 2025 · 0 comments

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@vaderag
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vaderag commented Jan 24, 2025

Describe the bug

Changing guard mode does not seem to be working.
It changed last night at 11pm but as of this morning it did not (setting off alarms when we left the house!)

I have checked the debug logs, and it is getting a success message, but the app is registering no change

To reproduce

Steps to reproduce the behavior:
Change the guard mode (i'm using NodeRed)

Expected behavior
Guard mode should change

Additional information

Go to Settings -> System -> Repairs -> Click on 3 dots (...) -> System Information and get Version and Installation Type to below fields;

  • Home Assistant Installation Type: Home Assistant OS
  • Home Assistant Core Version: Core-2025.1.3
  • Eufy Security Add-on Version: 1.9.1
  • Eufy Security Integration Version: 8.1.1
  • Using go2rtc Add-on or webrtc custom integration with integrated go2rtc:

Hardware Information;
Eufy Homebase 2

Image
see image

2025-01-24 08:41:55.160 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] {'name': 'guardMode', 'value': 1, 'serialNumber': 'T8010P2321503D3C', 'command': 'station.set_property', 'messageId': 'station.set_property.8dfc047ba8324860aa70d4e28da68a54'}
2025-01-24 08:41:55.160 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] send_message - {'name': 'guardMode', 'value': 1, 'serialNumber': 'T8010P2321503D3C', 'command': 'station.set_property', 'messageId': 'station.set_property.8dfc047ba8324860aa70d4e28da68a54'}
2025-01-24 08:41:55.164 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _on_message - {'type': 'result', 'success': True, 'messageId': 'station.set_property.8dfc047ba8324860aa70d4e28da68a54', 'result': {'async': True}}
2025-01-24 08:41:57.619 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] domain - station - EventSourceType.product - station.set_property - {'domain': 'station', 'serial_no': 'T8010P2321503D3C', 'name': 'guardMode', 'value': 3} - {'name': 'guardMode', 'value': 3, 'serialNumber': 'T8010P2321503D3C'}
2025-01-24 08:41:57.620 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] {'name': 'guardMode', 'value': 3, 'serialNumber': 'T8010P2321503D3C', 'command': 'station.set_property', 'messageId': 'station.set_property.09425399e12c4d52a04f622fc94fd3c7'}
2025-01-24 08:41:57.620 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] send_message - {'name': 'guardMode', 'value': 3, 'serialNumber': 'T8010P2321503D3C', 'command': 'station.set_property', 'messageId': 'station.set_property.09425399e12c4d52a04f622fc94fd3c7'}
2025-01-24 08:41:57.624 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _on_message - {'type': 'result', 'success': True, 'messageId': 'station.set_property.09425399e12c4d52a04f622fc94fd3c7', 'result': {'async': True}}
  • Logs from Eufy Security Add-on (either from Add-ons page of Home Assistant or Docker output):
    Attached
    402f1039_eufy_security_ws_2025-01-24T08-58-37.348Z.log
    Seeing connection errors but want to call out the additional context below - it's feeding status updates if changed via the app which seems odd

  • Would you share your device with me in case further debugging required? (Yes/No):
    Yes

Additional context
Issue seems to have occurred in the past 9 hours - wonder if it's related to the updates eufy are warning about making to the app ( I do NOT have the new app yet )
The Sensor show the correct guard mode and updated when changed in the app, but pushing updates does not work

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