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Retail POS - Returns #32556

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tjomtek opened this issue Oct 11, 2022 · 1 comment · Fixed by #33091
Closed

Retail POS - Returns #32556

tjomtek opened this issue Oct 11, 2022 · 1 comment · Fixed by #33091
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@tjomtek
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tjomtek commented Oct 11, 2022

Information about bug

When processing a return in the pos retail module of erpnext:
If the amount paid by the customer is exactly the same amount owed by the customer, on-return the system produces the "payment method" option as expected.
However , if the customer pays more than the total owed , then the 'payment method" option does not appear. i.e the total amount for an item bought is 155 and the customer gives 160 , their change is 5, the system handles this nicely but does not known how to handle it on return.

Module

accounts, selling, other

Version

ERPNext: v13.36.1 (version-13)

Frappe Framework: v13.36.3 (version-13)

Screenshot with "payment method" on return with exact amounts no change issued:

Screenshot from 2022-10-11 08-13-09

Screenshot with no "payment method" option when the system issues change to the customer.

Screenshot from 2022-10-11 08-53-49

If you click on checkout at this point the result is as screen shot below
Screenshot from 2022-10-11 08-58-31

Installation method

No response

Relevant log output / Stack trace / Full Error Message.

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@ssiyad
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ssiyad commented Nov 15, 2022

Probably a duplicate of #31896

@ssiyad ssiyad linked a pull request Nov 26, 2022 that will close this issue
@github-actions github-actions bot locked as resolved and limited conversation to collaborators Jan 18, 2024
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3 participants