You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
When processing a return in the pos retail module of erpnext:
If the amount paid by the customer is exactly the same amount owed by the customer, on-return the system produces the "payment method" option as expected.
However , if the customer pays more than the total owed , then the 'payment method" option does not appear. i.e the total amount for an item bought is 155 and the customer gives 160 , their change is 5, the system handles this nicely but does not known how to handle it on return.
Module
accounts, selling, other
Version
ERPNext: v13.36.1 (version-13)
Frappe Framework: v13.36.3 (version-13)
Screenshot with "payment method" on return with exact amounts no change issued:
Screenshot with no "payment method" option when the system issues change to the customer.
If you click on checkout at this point the result is as screen shot below
Installation method
No response
Relevant log output / Stack trace / Full Error Message.
No response
The text was updated successfully, but these errors were encountered:
Information about bug
When processing a return in the pos retail module of erpnext:
If the amount paid by the customer is exactly the same amount owed by the customer, on-return the system produces the "payment method" option as expected.
However , if the customer pays more than the total owed , then the 'payment method" option does not appear. i.e the total amount for an item bought is 155 and the customer gives 160 , their change is 5, the system handles this nicely but does not known how to handle it on return.
Module
accounts, selling, other
Version
ERPNext: v13.36.1 (version-13)
Frappe Framework: v13.36.3 (version-13)
Screenshot with "payment method" on return with exact amounts no change issued:
Screenshot with no "payment method" option when the system issues change to the customer.
If you click on checkout at this point the result is as screen shot below

Installation method
No response
Relevant log output / Stack trace / Full Error Message.
No response
The text was updated successfully, but these errors were encountered: