[Reporting] Improve "Max attempts reached" failure message #70989
Labels
(Deprecated) Feature:Reporting
Use Reporting:Screenshot, Reporting:CSV, or Reporting:Framework instead
enhancement
New value added to drive a business result
Feature:Reporting:Framework
Reporting issues pertaining to the overall framework
needs-team
Issues missing a team label
When a reporting job fails with "Max attempts reached". it indicates the screenshot couldn't be completed before the timeout of
xpack.reporting.queue.timeout
. However, there are separate timeouts in play, such as the timeout of waiting for the Kibana URL to open (xpack.reporting.capture.timeouts.openUrl)We should make it more obvious that
Max attempts reached
means the page couldn't be captured in time before the queue timeoutUsers may see a message that they should increase the "open URL timeout" when we detect that the Kibana URL is taking too long to open. It should be more obvious that this timeout is for a part of the screenshot capture sequence, and increasing that setting doesn't guarantee a report can finish in time before the queue timeout.
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