Design iteration 1 (Week 8 & 9)
- How frequently do you travel to new places?
- How do you normally get information? (eg. Information Centres, Tours, Previous research before arriving, just exploring the city)
- Do you plan your trip with places that you want to go prior to arriving?Do you wish you could find out more about the history of places you visit? What stops you?
- Other than history what do you want to know more about from the places you visit? (eg. accommodation, food, transport)
- How do you solve language barrier problems? (Not familiar with the language they use, speaking, reading, writing)
- When you go on vacation on another country, what kind of activities do you prefer?(Discovering, learning about local culture etc / have fun, adventure, theme parks / mix of both)
- When you are in another country, how do you travel from one place to another? ( Walking, cycling, bus, taxi, organized by tour, etc)
- What functions they want for an app to help them during their trip? (except translation)
- Can you recall any memory of (those) countries’ historical culture or any stories from said country?
- Most memorable location of another country?
Interview result
Raw responses: Link
What did we learn
About 70- 80% of respondents got their information online or from friends who had visited the area. Most people planned ahead, but allowed some flexibility in travel options. Many people used public transport, buses, trains etc to get around while travelling. About a third were interested in history culture, but most others were mainly interested in information about food, shopping, accommodation, places to visit, and tips from local people.
Some Quotes: Interviewees expressed an interest in new features such as social sharing of travel information on a device :
- “The information will just pop up and you can kinda share the information with your friends. Not like Tripadvisor where you have to write a whole review, just short social posts like “I found this cheap restaurant.”. Social sharing and a map component.”
- “Reviews from real people. Also list of actions “not-to-do”. For example, don’t drink unfiltered water in India. “
Few respondents used formal guided tours but they were interested in a more authentic experience or information about from real locals
- “How the locals live normally, what they do everyday, what they value. What they eat, how they live” - Ofi
- “I always try to get tour packages that involves going to iconic/historical locations or aboriginal villages to learn more about the history and culture that you normally wouldn’t even know of” - Chua They wanted information from real people without commercial interests.
- “Tips about the place from real people.” - Emma
- “I want the ability to quickly share photos and short posts about a place easily with others in my social network”
- “I want tips from real people like locals and other similar users that tell me about interesting places, good deals, and the culture and history of the location”
- “I want a map that tells me where I am and how to get to interesting locations that have been recommended by other real users or locals
- Step 1. User opens the app
- Step 2 User can selects one of locations to continue.
- Step 3 The descriptions of selected location will be displayed on screen. If AR is available for this location, user can see a small camera icon.
- Step 4 (option 1) go to comment section by tapping the “comment” button. (option 2) Tapping camera icon to start the AR narrative. User also can comment on screen.
- Step 5 User can share this location to friends.
Task flow of map
- Step 1 User can tap the menu icon which can be found at the top-right of screen.
- Step 2 User taps the “Map” button (we have stored popular locations AR files in the system. The marked places support AR narrative.). User’s location will be synchronized on screen.
- Step 3 User select which location they want to visit to plan the route
- Alternative step 4 User can tap the “Camera” button to start the AR experience