support.html

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title: Support – Debrief Maritime Analysis Tool
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{% include header-page.html title="Mature software with lots of user guidance to get you started, and to keep you moving forward" image="../assets/images/header_bg_support.jpg" %}

<main>
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            <h1>LEARN MORE ABOUT DEBRIEF</h1>
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                    <h2 class="font-weight-light">User Guide</h2>
                    <p class="font-weight-light">Debrief comes with more than 200 pages of reference guidance. This guidance is available in searchable web-based format within Debrief and online, or in printable format.  Links to both are provided below.</p>
                    <a target="_self" href="/tutorial/index.html" class="btn btn-default btn-dark-hover btn-secondary font-weight-light btn-sm m-1">
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                      ONLINE
                    </a>
                    <a target="_self" href="/library/DebriefNG.pdf" class="btn btn-info btn-default font-weight-light btn-sm m-1">
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                      PRINTED
                    </a>
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                    <h2 class="font-weight-light">Task Sheets</h2>
                    <p class="font-weight-light">To introduce new users to the breadth of Debrief capabilities, and to help new users get started, Debrief has a set of task sheets. These can be used interactively within the application (computer-based training style) or printed off and used to track progress (part-3 training style).</p>
                    <a target="_self" href="library/IntroductionToDebrief_1-3.pdf" class="btn btn-default btn-dark-hover btn-secondary font-weight-light btn-sm m-1">
                      <i class="fas fa-book"></i>
                      GENERAL
                    </a>
                    <a target="_self" href="/library/DebriefNG_TMA_Tutorial.pdf" class="btn btn-info btn-default font-weight-light btn-sm m-1">
                      <i class="fas fa-book"></i>
                      TRACK CONSTRUCTION
                    </a>
                    <a target="_self" href="/library/AdvancedAnalysisWithDebrief_4-5.pdf" class="btn btn-success btn-default font-weight-light btn-sm m-1">
                        <i class="fas fa-book"></i>
                        ADVANCED ANALYSIS
                    </a>
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                    <h2 class="font-weight-light">Case Studies</h2>
                    <p class="font-weight-light">Learn more about how the Debrief application can be used to solve realistic problems by looking at the collection of Using Debrief Case Studies.</p>
                    <a target="_self" href="/category/use-case-study" class="btn btn-default btn-dark-hover btn-secondary font-weight-light btn-sm m-1">
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                      LEARN MORE
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    </section>

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        <h3 class="text-center text-white font-weight-light">It’s always worth keeping a copy of the User Guide at your desk – the Index is a great way of getting to your answers.</h3>
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    </section>

    <section class="section-default">
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            <h1>GETTING SUPPORT</h1>
            <p class="text-center font-weight-light">How we can help you move forward</p>
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                    <h2 class="font-weight-light">Debrief Forums</h2>
                    <p class="font-weight-light">The new online forum is a great place to get answers to your Debrief questions.  Both Debrief maintenance staff and expert users are members of the group, and are keen to help new users move forward.</p>
                    <a target="_self" href="https://groups.google.com/forum/#!forum/debrief" class="btn btn-default btn-dark-hover btn-secondary font-weight-light btn-sm m-1">
                      LEARN MORE
                    </a>
                </div>
                <div class="col-sm-4 mb-3">
                    <h2 class="font-weight-light">Support Contracts</h2>
                    <p class="font-weight-light">A Debrief support contract is a great way to ensure Debrief users remain &quot;in the zone&quot; by providing quick turnaround support and enhancements, ensuring Debrief can remain responsive to changing analysis requirements.</p>
                    <a target="_self" href="https://deepbluecltd.github.io/debrief-support#support-plan" class="btn btn-default btn-dark-hover btn-secondary font-weight-light btn-sm m-1">
                      LEARN MORE
                    </a>
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                    <h2 class="font-weight-light">Custom Solutions</h2>
                    <p class="font-weight-light">Debrief provides a broad set of capabilities that have matured over the last 20 years.  But, why not extend Debrief to integrate it further into your data flows, or to integrate processing currently performed by hand or in legacy software.  These steps can ensure that your analysts can focus on high value analysis tasks delivering effective output, over performing low value clerical chores.</p>
                    <a target="_self" href="https://deepbluecltd.github.io/debrief-support#custom-support" class="btn btn-default btn-dark-hover btn-secondary font-weight-light btn-sm m-1">
                      LEARN MORE
                    </a>
                </div>
            </div>
        </div>
    </section>
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