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New iOS app: sync fails #4920

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aksdb opened this issue Sep 4, 2024 · 3 comments
Closed

New iOS app: sync fails #4920

aksdb opened this issue Sep 4, 2024 · 3 comments
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bug Something isn't working

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@aksdb
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aksdb commented Sep 4, 2024

Vaultwarden Support String

Your environment (Generated via diagnostics page)

  • Vaultwarden version: v1.32.0
  • Web-vault version: v2024.6.2b
  • OS/Arch: linux/x86_64
  • Running within a container: true (Base: Alpine)
  • Environment settings overridden: true
  • Uses a reverse proxy: true
  • IP Header check: false (X-Forwarded-For)
  • Internet access: true
  • Internet access via a proxy: false
  • DNS Check: true
  • Browser/Server Time Check: true
  • Server/NTP Time Check: true
  • Domain Configuration Check: false
  • HTTPS Check: true
  • Database type: SQLite
  • Database version: 3.46.0
  • Clients used:
  • Reverse proxy and version:
  • Other relevant information:

Config (Generated via diagnostics page)

Show Running Config

Environment settings which are overridden: SIGNUPS_ALLOWED, ADMIN_TOKEN

{
  "_duo_akey": null,
  "_enable_duo": false,
  "_enable_email_2fa": false,
  "_enable_smtp": true,
  "_enable_yubico": true,
  "_icon_service_csp": "",
  "_icon_service_url": "",
  "_ip_header_enabled": true,
  "_max_note_size": 10000,
  "_smtp_img_src": "cid:",
  "admin_ratelimit_max_burst": 3,
  "admin_ratelimit_seconds": 300,
  "admin_session_lifetime": 20,
  "admin_token": "***",
  "allowed_iframe_ancestors": "",
  "attachments_folder": "data/attachments",
  "auth_request_purge_schedule": "30 * * * * *",
  "authenticator_disable_time_drift": false,
  "data_folder": "data",
  "database_conn_init": "",
  "database_max_conns": 10,
  "database_timeout": 30,
  "database_url": "***************",
  "db_connection_retries": 15,
  "disable_2fa_remember": false,
  "disable_admin_token": false,
  "disable_icon_download": false,
  "domain": "*****://***********",
  "domain_origin": "*****://***********",
  "domain_path": "",
  "domain_set": true,
  "duo_context_purge_schedule": "30 * * * * *",
  "duo_host": null,
  "duo_ikey": null,
  "duo_skey": null,
  "duo_use_iframe": false,
  "email_2fa_auto_fallback": false,
  "email_2fa_enforce_on_verified_invite": false,
  "email_attempts_limit": 3,
  "email_change_allowed": true,
  "email_expiration_time": 600,
  "email_token_size": 6,
  "emergency_access_allowed": true,
  "emergency_notification_reminder_schedule": "0 3 * * * *",
  "emergency_request_timeout_schedule": "0 7 * * * *",
  "enable_db_wal": true,
  "enable_websocket": true,
  "event_cleanup_schedule": "0 10 0 * * *",
  "events_days_retain": null,
  "experimental_client_feature_flags": "fido2-vault-credentials",
  "extended_logging": true,
  "helo_name": null,
  "hibp_api_key": null,
  "http_request_block_non_global_ips": true,
  "http_request_block_regex": null,
  "icon_blacklist_non_global_ips": true,
  "icon_blacklist_regex": null,
  "icon_cache_folder": "data/icon_cache",
  "icon_cache_negttl": 259200,
  "icon_cache_ttl": 2592000,
  "icon_download_timeout": 10,
  "icon_redirect_code": 302,
  "icon_service": "internal",
  "incomplete_2fa_schedule": "30 * * * * *",
  "incomplete_2fa_time_limit": 3,
  "increase_note_size_limit": false,
  "invitation_expiration_hours": 120,
  "invitation_org_name": "Bitwarden_RS",
  "invitations_allowed": true,
  "ip_header": "X-Real-IP",
  "job_poll_interval_ms": 30000,
  "log_file": null,
  "log_level": "info",
  "log_timestamp_format": "%Y-%m-%d %H:%M:%S.%3f",
  "login_ratelimit_max_burst": 10,
  "login_ratelimit_seconds": 60,
  "org_attachment_limit": null,
  "org_creation_users": "",
  "org_events_enabled": false,
  "org_groups_enabled": false,
  "password_hints_allowed": true,
  "password_iterations": 100000,
  "push_enabled": false,
  "push_identity_uri": "https://identity.bitwarden.com",
  "push_installation_id": "***",
  "push_installation_key": "***",
  "push_relay_uri": "https://push.bitwarden.com",
  "reload_templates": false,
  "require_device_email": false,
  "rsa_key_filename": "data/rsa_key",
  "send_purge_schedule": "0 5 * * * *",
  "sendmail_command": null,
  "sends_allowed": true,
  "sends_folder": "data/sends",
  "show_password_hint": true,
  "signups_allowed": false,
  "signups_domains_whitelist": "",
  "signups_verify": false,
  "signups_verify_resend_limit": 6,
  "signups_verify_resend_time": 3600,
  "smtp_accept_invalid_certs": false,
  "smtp_accept_invalid_hostnames": false,
  "smtp_auth_mechanism": null,
  "smtp_debug": false,
  "smtp_embed_images": true,
  "smtp_explicit_tls": false,
  "smtp_from": "",
  "smtp_from_name": "Bitwarden_RS",
  "smtp_host": null,
  "smtp_password": null,
  "smtp_port": 587,
  "smtp_security": "starttls",
  "smtp_ssl": true,
  "smtp_timeout": 15,
  "smtp_username": null,
  "templates_folder": "data/templates",
  "tmp_folder": "data/tmp",
  "trash_auto_delete_days": null,
  "trash_purge_schedule": "0 5 0 * * *",
  "use_sendmail": false,
  "use_syslog": false,
  "user_attachment_limit": null,
  "user_send_limit": null,
  "web_vault_enabled": true,
  "web_vault_folder": "web-vault/",
  "yubico_client_id": null,
  "yubico_secret_key": null,
  "yubico_server": null
}

Vaultwarden Build Version

v1.32.0

Deployment method

Official Container Image

Custom deployment method

No response

Reverse Proxy

caddy 2.8.4

Host/Server Operating System

Linux

Operating System Version

No response

Clients

iOS

Client Version

2024.8.1 (1052)

Steps To Reproduce

Open the iOS app.

Expected Result

See a list of vault entries.

Actual Result

"An error has occured"

Logs

No response

Screenshots or Videos

No response

Additional Context

Unfortunately the app doesn't provide any more details, so it might as well be an actual problem of the app. But since I use vaultwarden vs the official server, I don't want to open a bug report with them.

@aksdb aksdb added the bug Something isn't working label Sep 4, 2024
@BlackDex
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BlackDex commented Sep 4, 2024

What are the logs from Vaultwarden?
We need more details.

@gerroon
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gerroon commented Sep 4, 2024

I have the same issue. this is what I get when I open the app that fails. I cant tell if the app is at fault or the server is. Everything was working fine untile their last update this morning for me

Vaultwarden Web
Version 2023.10.0 (Docker(

[2024-09-04 16:17:44.017][request][INFO] GET /api/sync
[2024-09-04 16:17:44.023][request][INFO] GET /api/sync
[2024-09-04 16:17:46.534][response][INFO] (sync) GET /api/sync?<data..> => 200 OK
[2024-09-04 16:17:46.540][response][INFO] (sync) GET /api/sync?<data..> => 200 OK

EDIT: I just did a docker pull and the app works now. So I am not sure what the issue is actually.

@BlackDex
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BlackDex commented Sep 4, 2024

That is strange. Cache maybe?

Repository owner locked and limited conversation to collaborators Sep 4, 2024
@BlackDex BlackDex converted this issue into discussion #4921 Sep 4, 2024

This issue was moved to a discussion.

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