Intermittent CAN disconnections #33343
Comments
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CAN2 is getting low level errors. You swapped all of the harness kit, OBD-C, and comma 3X? Can you post a release3 route with the full route's rlogs uploaded? |
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I purchase a new style harness/relay/comma which i ended up returning. This was purchased with my c3x. This my second vehicle so I have two c3x. So swapped all comma hardware I've had laying around(been in since 03X days). So yes I've swapped everything at point. Comma power, ethernet cable, replay box, harness, usb C cable and c3x device. Still keep the error. |
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f07256df14b3abd0/0000000f--00f1027056/0 |
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f07256df14b3abd0/00000009--79f535e946/0 |
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Everything should be uploaded in all the routes. |
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f07256df14b3abd0/00000008--83cc931301/0 That should give you enough routes with logs |
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Additional note: I did have reset c3x panda on day of purchase via guide #33016 This error doesn't show up when my car/c3x is extremely hot 90+f outside. But device is cool this error shows up. |
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@adeebshihadeh @sshane Should this issue stay here or should be opendbc. What can I do help you guys with this issue? |
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Update routes on current version master-ci 9876830 |
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Reach into support and they’ll get this taken care of. |
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What type of issue is this then? C3x hardware issue? |
Describe the bug
I randomly get CAN fault and comma power disconnect despite completely swapping hardware c3x included. Everything connected but car still fault and sometimes c3x gives memory corruption error and forces me to reinstall completely.
Provide a route where the issue occurs
f07256df14b3abd0/00000005--8f45df0486/0 none good route
f07256df14b3abd0/00000006--057d476c7d/0
Fault route
Additional info
Lots of full logs updated to useradmin for check you guys though to see how intermittent it is. Could even be c3x bug.
Which car does this affect?
Toyota prius prime 2021 LE
openpilot version
Release3
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