diff --git a/projects/gameboard-ui/src/app/admin/components/game-center/game-center-players/game-center-players.component.html b/projects/gameboard-ui/src/app/admin/components/game-center/game-center-players/game-center-players.component.html
index 73cf064f..dd8f8425 100644
--- a/projects/gameboard-ui/src/app/admin/components/game-center/game-center-players/game-center-players.component.html
+++ b/projects/gameboard-ui/src/app/admin/components/game-center/game-center-players/game-center-players.component.html
@@ -5,6 +5,10 @@
                 <div class="card-body">
                     <div class="d-flex">
                         <div class="d-flex flex-grow-1">
+                            <div *ngIf="team.rank" class="fs-20 mr-4">
+                                {{team.rank}}
+                            </div>
+
                             <app-avatar *ngIf="team.players.length == 1" [tooltip]="team.captain.sponsor.name"
                                 [imageUrl]="team.captain.sponsor | sponsorToLogoUri" size="small"
                                 class="mr-2"></app-avatar>
diff --git a/projects/gameboard-ui/src/app/admin/components/game-center/game-center-players/game-center-players.component.ts b/projects/gameboard-ui/src/app/admin/components/game-center/game-center-players/game-center-players.component.ts
index 53e27096..6af56b66 100644
--- a/projects/gameboard-ui/src/app/admin/components/game-center/game-center-players/game-center-players.component.ts
+++ b/projects/gameboard-ui/src/app/admin/components/game-center/game-center-players/game-center-players.component.ts
@@ -31,7 +31,7 @@ export class GameCenterPlayersComponent implements OnInit {
 
   private async load() {
     this.isLoading = true;
-    this.results = await this.adminService.getGameCenterTeams(this.gameId!);
+    this.results = await this.adminService.getGameCenterTeams(this.gameId!, { sort: "rank" });
     this.isLoading = false;
   }
 }
diff --git a/projects/gameboard-ui/src/app/api/admin.models.ts b/projects/gameboard-ui/src/app/api/admin.models.ts
index c993aafd..955d421f 100644
--- a/projects/gameboard-ui/src/app/api/admin.models.ts
+++ b/projects/gameboard-ui/src/app/api/admin.models.ts
@@ -76,6 +76,10 @@ export interface GameCenterContext {
     pointsAvailable: number;
 }
 
+export interface GameCenterTeamsRequestArgs {
+    sort: "name" | "rank" | "timeRemaining" | "timeSinceStart";
+}
+
 export interface GameCenterTeamsResults {
     teams: PagedArray<GameCenterTeamsResultsTeam>;
 }
diff --git a/projects/gameboard-ui/src/app/api/admin.service.ts b/projects/gameboard-ui/src/app/api/admin.service.ts
index f5c82843..4b822d6d 100644
--- a/projects/gameboard-ui/src/app/api/admin.service.ts
+++ b/projects/gameboard-ui/src/app/api/admin.service.ts
@@ -2,7 +2,7 @@ import { Injectable } from '@angular/core';
 import { HttpClient } from '@angular/common/http';
 import { Observable, firstValueFrom, map, tap } from 'rxjs';
 import { ApiUrlService } from '@/services/api-url.service';
-import { GameCenterContext, GameCenterTeamsResults, GetAppActiveChallengesResponse, GetAppActiveTeamsResponse, GetSiteOverviewStatsResponse, SendAnnouncement } from './admin.models';
+import { GameCenterContext, GameCenterTeamsRequestArgs, GameCenterTeamsResults, GetAppActiveChallengesResponse, GetAppActiveTeamsResponse, GetSiteOverviewStatsResponse, SendAnnouncement } from './admin.models';
 import { PlayerMode } from './player-models';
 import { DateTime } from 'luxon';
 
@@ -48,8 +48,8 @@ export class AdminService {
     ));
   }
 
-  async getGameCenterTeams(gameId: string): Promise<GameCenterTeamsResults> {
-    return firstValueFrom(this.http.get<GameCenterTeamsResults>(this.apiUrl.build(`admin/games/${gameId}/game-center/teams`)).pipe(
+  async getGameCenterTeams(gameId: string, args: GameCenterTeamsRequestArgs): Promise<GameCenterTeamsResults> {
+    return firstValueFrom(this.http.get<GameCenterTeamsResults>(this.apiUrl.build(`admin/games/${gameId}/game-center/teams`, args)).pipe(
       tap(results => {
         for (const team of results.teams.items) {
           if (team.registeredOn)
diff --git a/projects/gameboard-ui/src/app/api/support-models.ts b/projects/gameboard-ui/src/app/api/support-models.ts
index 36b9c01a..8cee9fe0 100644
--- a/projects/gameboard-ui/src/app/api/support-models.ts
+++ b/projects/gameboard-ui/src/app/api/support-models.ts
@@ -27,6 +27,7 @@ export interface Ticket {
   label: string;
   selfCreated: boolean;
   staffCreated: boolean;
+  timeTilSessionEndMs?: number;
 
   created: Date;
   lastUpdated: Date;
diff --git a/projects/gameboard-ui/src/app/services/router.service.ts b/projects/gameboard-ui/src/app/services/router.service.ts
index 6696f48f..176dc18b 100644
--- a/projects/gameboard-ui/src/app/services/router.service.ts
+++ b/projects/gameboard-ui/src/app/services/router.service.ts
@@ -60,7 +60,7 @@ export class RouterService implements OnDestroy {
   }
 
   public getObserveChallengeUrl(gameId: string, challengeId: string) {
-    return `/admin/observer/challenges/${gameId}?search=${challengeId}`;
+    return `admin/observer/challenges/${gameId}?search=${challengeId}`;
   }
 
   public getObserveTeamsUrl(gameId: string, teamId: string) {
diff --git a/projects/gameboard-ui/src/app/support/components/ticket-support-tools/ticket-support-tools.component.ts b/projects/gameboard-ui/src/app/support/components/ticket-support-tools/ticket-support-tools.component.ts
index 368380e2..eb590165 100644
--- a/projects/gameboard-ui/src/app/support/components/ticket-support-tools/ticket-support-tools.component.ts
+++ b/projects/gameboard-ui/src/app/support/components/ticket-support-tools/ticket-support-tools.component.ts
@@ -8,6 +8,7 @@ export interface TicketSupportToolsContext {
   challenge?: SimpleEntity;
   player?: SimpleEntity;
   game?: SimpleEntity;
+  timeTilSessionEndMs?: number;
   team: {
     id: string,
     name: string,
@@ -20,7 +21,7 @@ export interface TicketSupportToolsContext {
   styleUrls: ['./ticket-support-tools.component.scss'],
   template: `
   <ul *ngIf="hasGameContext; else noGameContext">
-    <li *ngIf="observeChallengeUrl || observeTeamUrl">
+    <li *ngIf="isActiveSession && (observeChallengeUrl || observeTeamUrl)">
       Observe
         <ul>
           <li>
@@ -72,6 +73,7 @@ export class TicketSupportToolsComponent implements OnInit {
   protected hasGameContext = false;
   protected challengeStateUrl?: string;
   protected gameboardUrl?: string;
+  protected isActiveSession = false;
   protected observeChallengeUrl?: string;
   protected observeTeamUrl?: string;
   protected playerAdminUrl?: string;
@@ -100,6 +102,7 @@ export class TicketSupportToolsComponent implements OnInit {
       }
     }
 
+    this.isActiveSession = !!this.context?.timeTilSessionEndMs && this.context.timeTilSessionEndMs > 0;
     this.hasGameContext = hasGame || !!this.challengeStateUrl || !!this.gameboardUrl || !!this.playerAdminUrl;
   }
 
diff --git a/projects/gameboard-ui/src/app/support/ticket-details/ticket-details.component.ts b/projects/gameboard-ui/src/app/support/ticket-details/ticket-details.component.ts
index 3d0780fd..f9561766 100644
--- a/projects/gameboard-ui/src/app/support/ticket-details/ticket-details.component.ts
+++ b/projects/gameboard-ui/src/app/support/ticket-details/ticket-details.component.ts
@@ -135,6 +135,7 @@ export class TicketDetailsComponent implements AfterViewInit, OnDestroy {
           challenge: t.challenge ? { id: t.challengeId, name: t.challenge?.name } : undefined,
           game: hasGame ? { id: t.player!.gameId, name: t.player!.gameName } : undefined,
           player: hasPlayer ? { id: t.playerId, name: t.player!.approvedName } : undefined,
+          timeTilSessionEndMs: t.timeTilSessionEndMs,
           team: {
             id: t.teamId,
             name: t.teamName,