diff --git a/docs/explanation/agents.rst b/docs/explanation/agents.rst
index b146f655..3fe1a73f 100644
--- a/docs/explanation/agents.rst
+++ b/docs/explanation/agents.rst
@@ -8,4 +8,27 @@ it knows how to run jobs. When it is not running a job, the agent:
    * Asks the server for a job to run from the list of configured :doc:`queues <queues>`
    * Dispatches the device connector to execute each :doc:`phase <../reference/test-phases>` of the job
    * Reports the results of the job back to the server
-   * Uploads artifacts (if any) saved from the job to the server
\ No newline at end of file
+   * Uploads artifacts (if any) saved from the job to the server
+
+You can see a list of agents in the Testflinger web interface by clicking on the
+"Agents" link in the top navigation bar.
+
+Communication with the Server
+-----------------------------
+
+The agent communicates with the server using a REST API. The agent polls the
+server for jobs to run at a configurable interval. When a job is found, the agent
+downloads the job and any associated artifacts and begins running the job. When
+the job is complete, the agent uploads the results and any artifacts to the server.
+
+The server does not push jobs to the agent, and never needs to initiate a connection
+to the agent. This makes it easy to run agents behind firewalls or in other
+network configurations where the agent cannot be directly reached by the server.
+However, it also means that the server has no way of knowing if an agent has gone
+away forever if it stops checking in. If this happens, the server will continue to
+show the agent in the "Agents" list, but it's important to pay attention to the
+timestamp for when the agent was last updated.  This timestamp will continue to
+be updated even if the agent is offline as long as the agent is still running and
+able to communicate with the server. If an agent has not checked in after 7 days,
+it will automatically be removed from the database and will no longer appear in
+the "Agents" list.
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diff --git a/docs/explanation/queues.rst b/docs/explanation/queues.rst
index bc34cb9e..c666ed59 100644
--- a/docs/explanation/queues.rst
+++ b/docs/explanation/queues.rst
@@ -12,4 +12,22 @@ Trying to force the scheduling of jobs to :doc:`agents <agents>` would require
 the server to maintain state of all :doc:`agents <agents>` at all time, and be
 the arbiter of the entire process. Instead, the :doc:`agents <agents>` can
 operate autonomously, and maintain their own lifecycle. The
-:doc:`agents <agents>` ask for a job when they are available to run one.
\ No newline at end of file
+:doc:`agents <agents>` ask for a job when they are available to run one.
+
+Advertised Queues
+-----------------
+
+Advertised queues can be configured for an agent to expose certain "well-known"
+queues along with descriptions and images that are known to work with them. These
+queues can be seen from the CLI by running the `list-queues` command.
+It's important to know that this is not an exhaustive list of all queues that can
+be used, just the ones that have been intentionally advertised in order to add
+a description. Clicking on the "Queues" link at the top of the web UI will show
+both the advertised queues as well as the normal ones, and only the advertised ones
+will have descriptions.
+
+Because the advertised queues are declared in the agent configuration, there is no
+way for the server to know if they are gone forever if an agent goes away. If an
+advertised queue is not updated by the agents for more than 7 days, then it will
+disappear from the list of queues to make it easier to find the ones that are
+still actively being used by agents that are online.
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