[CLOSED] Unable to install/update extensions on Mac 10.9 / v44

[core-ai-bot]

Issue by mcmanimie
Wednesday Oct 22, 2014 at 02:18 GMT
Originally opened as adobe/brackets#9625

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I was able to pop dev tools and the error is:

"Unknown installation error extensionManager domain is undefined"

I've ensured that brackets was included in the firewall exceptions list, moved all extensions into the disabled folder, and even deleted the entire Brackets directory and reinstalled. No dice.

[core-ai-bot]

Comment by Ginhing
Thursday Oct 23, 2014 at 04:37 GMT

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The same to LinuxMint 17(KDE),but all right at Ubuntu 14.04 32bit

[core-ai-bot]

Comment by dangoor
Thursday Oct 23, 2014 at 14:52 GMT

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@mcmanimie Do you have any extensions installed? It could be the case that an extension has messed up the nodejs instance that's running (Brackets uses node for extension installation).

[core-ai-bot]

Comment by mcmanimie
Thursday Oct 23, 2014 at 16:15 GMT

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As noted, in my testing I deleted all my extensions and even trashed the Brackets folder under Application support, rebooted, then reinstalled. No dice.

One thing that could be an issue is that at one point I installed (and then uninstalled) Adobe Edge Code.

[core-ai-bot]

Comment by dangoor
Thursday Oct 23, 2014 at 16:56 GMT

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Ahh, sorry, I missed the disabling of extensions.

The installation/removal of Edge Code should not have an impact on this.

Were there any other errors in the dev tools? ("File watchers went offline!", perhaps?)

[core-ai-bot]

Comment by jazeelkt
Friday Oct 24, 2014 at 05:58 GMT

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Me too having the same issue with Brackets v0.45 and Mac OSX 10.9. I started using Brackets yesterday, and couldn't install any of the extensions. Console logs the error "Unknown installation error extensionManager domain is undefined", and nothing else.
Tried dragging a zip file to the specified location, but produced the same error on console.

[core-ai-bot]

Comment by mcmanimie
Friday Oct 24, 2014 at 16:43 GMT

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@dangoor There were no other errors I could discern.

FWIW - I was able to install (most) plugins manually (Beautify failed, as did the Extension Ranker).

[core-ai-bot]

Comment by dangoor
Monday Oct 27, 2014 at 14:33 GMT

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@mcmanimie Thanks for all of the troubleshooting you've been doing on this.

It sounds to me like there's no reason that the Brackets-node process would be having trouble, which leads me back to this from your original description:

I've ensured that brackets was included in the firewall exceptions list

In Brackets, Node runs in a separate process (Brackets-node). That process listens on a random port (at least, I think it's random). On my machine right now, I see it listening on 56560. If Brackets-node is unable to listen on that port or Brackets is unable to connect to that port, then you'd see an error of the sort you're seeing.

Assuming you're using the standard OS X Firewall, make sure you've allowed Brackets-node to accept incoming connections. I'm guessing that's what you did based on the quote above, but I wanted to double check because that's the best explanation I have for what you're seeing.

[core-ai-bot]

Comment by mcmanimie
Monday Oct 27, 2014 at 15:35 GMT

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@dangoor - I have the Brackets.app selected to allow incoming connections, yes. And, since the brackets-node process sits within the Brackets.app package I assumed it inherited the firewall exception. I don't see a way to drill down into the package to select the brackets-node process specifically.

[core-ai-bot]

Comment by dangoor
Monday Oct 27, 2014 at 15:41 GMT

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@mcmanimie Are you using the standard OS X Firewall? Brackets-node needs to be specifically authorized in the System Preferences. (Security & Privacy > Firewall > Firewall Options...). I've highlighted the necessary setting in the screenshot below:

[core-ai-bot]

Comment by mcmanimie
Monday Oct 27, 2014 at 15:47 GMT

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@dangoor How do I select Brackets-node though? As I said, it sits in the Brackets.app bundle (at least for me) and the Add button doesn't allow me to drill down into the Brackets.app package to select it.

[core-ai-bot]

Comment by dangoor
Monday Oct 27, 2014 at 15:54 GMT

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For me, as soon as I started up the firewall, there was a prompt asking me whether I should allow Brackets-node to accept incoming connections.

Ahh, I see a difference. I was running from master and not a release. I just fired up a release build and did not get prompted at all. That's probably because of the "Automatically allow signed software..." setting. Do you have that turned on?

[core-ai-bot]

Comment by mcmanimie
Monday Oct 27, 2014 at 17:09 GMT

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I do have that turned on, yes.

[core-ai-bot]

Comment by mcmanimie
Monday Oct 27, 2014 at 17:40 GMT

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Ha, well, it's magically working all of a sudden. I literally have no idea why. I made no substantive changes to my computer in the past week short of rebooting a few times.

[core-ai-bot]

Comment by dangoor
Monday Oct 27, 2014 at 19:18 GMT

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Hmm... That is mighty odd. I'll go ahead and close this now, then. Reopen it if it stops working again. (Also note that if you do ever run Brackets from a git clone you may need to update the firewall permissions)

[core-ai-bot]

Comment by sarciszewski
Wednesday Dec 24, 2014 at 06:38 GMT

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It broke for me. Steps that led to it borking:

• Have Brackets 1.0 with an outdated brackets-git
• Run the .deb for Brackets 1.1
• Update extensions
• Don't reload
• Exit
• Re-open

[core-ai-bot]

Comment by marcoemrich
Thursday Jan 08, 2015 at 04:31 GMT

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I think I have the same issue on Mint 17. I even did a purge and deleted the .config/Brackets directory. As soon as I use Brackets 1.1, extension installation is broken. I got the following log:

Download the React DevTools for a better development experience: http://fb.me/react-devtools /thirdparty/react.js:4356
NodeSocketTransport - start /LiveDevelopment/MultiBrowserImpl/transports/NodeSocketTransport.js:87
Unknown installation error extensionManager domain is undefined /extensibility/Package.js:408

is there anything I could try to investigate further?