Odoo not starting

[stevenbutler482]

Name and Version

bitnami/odoo14

What architecture are you using?

None

What steps will reproduce the bug?

1. start virtualisation
2. login
3. services don't start automatically.
4. start services by commands.
5. apache starts
6. postgresql starts
7. odoo doesn;t start
8. connection to database fails

What is the expected behavior?

expect services to automatically start.
not sure if there was power outage as services have been running normally for several months.

What do you see instead?

login screen

Additional information

[gongomgra]

Hi @stevenbutler482

Thanks for using Bitnami. Can you provide us with more details about your issue? Are you using a VM or a cloud image? Did you perform any customization to the original installation (plugins, filesystem permissions, etc)? Also, and according to the information and the screenshot you shared, the PostgreSQL database is up and running, but Odoo can't connect to it with the bn_odoo user. Can you check if you can connect from the CLI using the credentials configured in Odoo settings?

Can you run the bndiagnostic tool and share the generated code with us?