NRA/Namex Issue: a client's payment for priority upgrade being successful, however it did not reflect in NAMEX

[eve-git]

We've encountered a new instance of a client's payment for priority upgrade being successful, however it did not reflect in NAMEX.

The "requests.priority_cd" field was initially set to 'Y' upon completion of the payment. Nevertheless, it was subsequently reverted to 'N' following the execution of the NRO batch job.

More details please reference to https://github.com/bcgov-registries/ops-support/issues/3149

[Rajandeep98]

fix applied: bcgov/namex#1507

[Rajandeep98]

pending validation

[oanyahuru]

I tested and the issue appears resolved. The issue appears to be related to #18961. I am moving this along

[iamjtodd]

Reopening as another instance has been reported by a client:

[iamjtodd]

Received email from client regarding NR4875536:

Client upgrade to priority on Dec. 27th which was not reflected in NAMEX. Then they attempted to upgrade again on Jan. 2 which was also not reflected in NAMEX. (Paid for priority upgrade twice). As these are PAD payments could someone please process a refund for the 2 priority payments as our examination time did not meet the 48 hour deadline for Priority service.

Further, it should not be possible for a client to pay for Priority upgrade twice.

[iamjtodd]

Additionally, NR 1112814 was upgrade to Priority on January 3 but did not reflect in NAMEX. As this is a PAD payment could a refund please be issued as our examination did not meet the Priority service deadline.

[Rajandeep98]

hi @iamjtodd ,
I tested to check on priority flip in dev and test they look fine ,
for this particular NR, I saw the very first time change of priority occurred on 3rd Jan, and we pushed the fix on 4th Jan morning , the priority already was flipped at that time.

[iamjtodd]

@Rajandeep98 for NR4875536 and NR1112814 it does show the upgrade to priority log in transaction history, however it didn't actually push the NR through to Priority. (Usually the NR text changes to Red and there is a Red star and it will say "PRIORITY".

Example of successful Priority NR

NR4875536

NR1112814