Updated: Amazon will only accept shipment confirmation that includes a CarrierCode value

[jenilew]

UPDATE: The change to the CarrierCode value described in this announcement has now been implemented for all listed marketplaces. The change to the ShippingMethod value has been reversed and this value remains optional.

Hi All,

Starting April 2021 July or August, Amazon will only accept shipment confirmation that includes a CarrierCode value.

Sellers were previously required to provide the carrier name when confirming shipment through the Manage Orders page on Seller Central. We are making the following changes to the shipment confirmation process:

In the US marketplace:

• Effective April 5 July 28, 2021, sellers will be required to provide a value for the CarrierCode field when confirming shipments via bulk feeds, APIs, or integrations.

  Note:

  • See Acceptable CarrierCode values for listed carriers.
  • If the seller is using an unlisted carrier, they can use the CarrierCode value of ‘Other’ and then provide the carrier name in the CarrierName field.

  Feed template:

• POST_ORDER_FULFILLMENT_DATA will change the CarrierCode field from optional to required. The CarrierName field changes to optionally required when CarrierCode is set to ‘Other’.

  Flat file template:

• POST_FLAT_FILE_FULFILLMENT_DATA will change the carrier-code field from optional to required. The carrier-name field changes to optionally required when carrier-code is set to ‘Other’.

In the Canada, Mexico, Brazil, Spain, UK, France, Netherlands, Germany, Italy, India, Singapore, and Australia marketplaces:

• Effective April 15 August 2, 2021, sellers will be required to provide a value for the CarrierCode field when confirming shipments via bulk feeds, APIs, or integrations.

  Note:

  • See Acceptable CarrierCode values for listed carriers.
  • If the seller is using an unlisted carrier, they can use the CarrierCode value of ‘Other’ and then provide the carrier name in the CarrierName field.

  POST_ORDER_FULFILLMENT_DATA Feed template:

• Field changes from optional to required:

  • CarrierCode

• Field changes to optionally required when CarrierCode is set to ‘Other’.

  • CarrierName

  POST_FLAT_FILE_FULFILLMENT_DATA flat file template:

• Field changes from optional to required:

  • carrier-code

• Field changes to optionally required when carrier-code is set to ‘Other’.

  • carrier-name

All marketplaces:

After this change is made, Sellers who do not provide this information will not be able to confirm shipments and can experience an increase in their late shipment rate (LSR) and an increase in automatically canceled orders because of unconfirmed shipments.

This change does not apply to Buy Shipping. Amazon automatically collects data on the carrier and ship method used via Buy Shipping.

If you have an application affected by this change, be sure to update your application workflow to require the appropriate values.

For more information on confirming shipments through feeds and list of acceptable carrier-codes, see ‘Confirm multiple shipments with feeds’ in the Seller Central Help for your marketplace.

For commonly used ship methods in UK, France, Germany, Italy, Spain, and Netherlands marketplaces, see Tracking FAQ in Seller Central Help.

You can find the Feeds API model at:

• version 2020-09-04
• version 2021-06-30

Check out the Feeds API Use Case Guide at:

• version 2020-09-04
• version 2021-06-30

Best regards,

The Selling Partner API team