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Panels often contain reference numbers that users need to copy/paste.
During research on the LPA service, users encountered problems when attempting to copy/paste this code because the copied text maintained white styling, so was not visible to the user when pasted into emails etc. This was particularly a problem for less technologically savvy users.
We addressed this firstly by making the text black on a white background, and secondly by providing a "copy code" button, as shown in the attached image.
I wanted to feed this back into the design system incase similar issues occur on other services.
The text was updated successfully, but these errors were encountered:
Panels often contain reference numbers that users need to copy/paste.
During research on the LPA service, users encountered problems when attempting to copy/paste this code because the copied text maintained white styling, so was not visible to the user when pasted into emails etc. This was particularly a problem for less technologically savvy users.
We addressed this firstly by making the text black on a white background, and secondly by providing a "copy code" button, as shown in the attached image.
I wanted to feed this back into the design system incase similar issues occur on other services.
The text was updated successfully, but these errors were encountered: