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Program crash when move objets on windows 11 #14045

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2 tasks
danilopmaciel opened this issue Dec 14, 2022 · 2 comments
Closed
2 tasks

Program crash when move objets on windows 11 #14045

danilopmaciel opened this issue Dec 14, 2022 · 2 comments
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Status: Needs Info Needs more information before action can be taken. Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior.

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@danilopmaciel
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Application Version

5.2.1

Platform

windows 11

Printer

ender 3

Reproduction steps

Import objetc
Move objetc
freeze cura

Actual results

Cura don't respond.

Expected results

Dont't freeze ^^

Checklist of files to include

  • Log file
  • Project file

Additional information & file uploads

image

@danilopmaciel danilopmaciel added Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior. labels Dec 14, 2022
@MariMakes
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Hey @danilopmaciel,

Thanks for your report 👍
We've seen a number of reports of Cura being slower or freezing on Windows 11. We've been collecting them here: #13820

I personally upgraded my device to Windows 11 to help with troubleshooting but I'm not experiencing the slowness or freezing.

We found this report in the community that it might be related to overlay software like Reverso or Punto Switcher that use global hotkeys.

Can you check if you are having a similar program running in the background? I had Reverso enabled all day in the background yesterday and my Cura was noticeably slower, today I uninstalled the program and it seems to be running fine.

@MariMakes MariMakes added the Status: Needs Info Needs more information before action can be taken. label Dec 14, 2022
@github-actions
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This issue has been automatically closed because there has been no response to our request for more information from the original author. With only the information that is currently in the issue, we don't have enough information to take action. Please reach out if you have or find the answers we need so that we can investigate further.

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Labels
Status: Needs Info Needs more information before action can be taken. Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior.
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2 participants