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Cura 5.x not responding. #13562

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2 tasks
saruichiban opened this issue Oct 15, 2022 · 2 comments
Closed
2 tasks

Cura 5.x not responding. #13562

saruichiban opened this issue Oct 15, 2022 · 2 comments
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Status: Needs Info Needs more information before action can be taken. Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior.

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@saruichiban
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Application Version

5.2

Platform

Windows 10

Printer

none

Reproduction steps

Opened Cura 5.1 or 5.1.1 or 5.2 beta

Actual results

It sits on white screen with not responding

Expected results

Cura should load in to working enviroment.
4.13.1 works just fine.
Desktop Screenshot 2022 10 15 - 14 32 16 17
Desktop Screenshot 2022 10 15 - 14 33 54 89
Desktop Screenshot 2022 10 15 - 14 34 33 60

Checklist of files to include

  • Log file
  • Project file

Additional information & file uploads

I have no log files or project files as it doesn't load.

@saruichiban saruichiban added Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior. labels Oct 15, 2022
@MariMakes
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Hey @saruichiban,

Welcome to the Ultimaker Cura Github 🚀
Sorry, it took us a while to get back to you 😞

Could this be a duplicate of #8892 ?

One of the users posted the following workaround
FIXED IT BY STOPPING ASUS GPU TWEAK SOFTWARE THAT CAME WITH MY TUF 3060TI! Even though Cura ran perfectly on the same machine with the same software a few days ago...

Is this something that would work for you?

@MariMakes MariMakes added the Status: Needs Info Needs more information before action can be taken. label Oct 31, 2022
@github-actions
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This issue has been automatically closed because there has been no response to our request for more information from the original author. With only the information that is currently in the issue, we don't have enough information to take action. Please reach out if you have or find the answers we need so that we can investigate further.

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Labels
Status: Needs Info Needs more information before action can be taken. Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior.
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2 participants