data-example.yml

products:
  - Network
  - Zoom meetings
  - Kaltura
  - MediaSite
  - Panopto
  - Metadata
current:
  - title: Creating zoom meetings
    status: degraded
    products:
      - Zoom meetings
    updates:
      - title: Investigating
        time: 2020-03-12 10:00 UTC
        body: >
          We are currently having errors creating new meetings on the Zoom service, we are working to resolve the issue!
          We are working with Zoom to resolve this issue.
    body: >
      <p>We are currently having errors creating new meetings on the Zoom service, we are working to resolve the issue!</p>
      <p>The quick fix is as an Zoom admin login to your account under:</p>
      <ul>
      <li>user management</li>
      <li>Users</li>
      <li>Advanced</li>
      <li>"Change all account members who are not administrators” - From On-Prem to Licensed</li>
      </ul>
      <p>We are currently working with Zoom to resolve this issue, we are very sorry for the inconvenience this is causing!</p>
planned: []
past:
  - title: Creating zoom meetings
    status: degraded
    products:
      - Zoom meetings
    start: 2020-03-12 10:00 UTC
    resolved: 2020-03-12 13:00 UTC
    summary: >
      <p>Due to additional pressure on the Zoom service, there was problems with creating new meetings.</p>
    updates:
      - title: Resolved
        time: 2020-03-12 14:00 UTC
        body: The incident has been resolved.
      - title: Monitoring
        time: 2020-03-12 13:00 UTC
        body: A fix has been deployed and creating new meetings should work again. We contiune to monitor the situation.

      - title: Investigating
        time: 2020-03-12 10:00 UTC
        body: >
          We are currently having errors creating new meetings on the Zoom service, we are working to resolve the issue!
          We are working with Zoom to resolve this issue.
    body: >
      <p>We are currently having errors creating new meetings on the Zoom service, we are working to resolve the issue!</p>
      <p>The quick fix is as an Zoom admin login to your account under:</p>
      <ul>
      <li>user management</li>
      <li>Users</li>
      <li>Advanced</li>
      <li>"Change all account members who are not administrators” - From On-Prem to Licensed</li>
      </ul>
      <p>We are currently working with Zoom to resolve this issue, we are very sorry for the inconvenience this is causing!</p>