Week beginning: 15th February
Prepared by: XWS Alpha Team
- Interview Preparation for External User research sessions looking into finding a location and flood terminology (w/c 22/02/21)
- Research documents familiarisation
- Identifying external users and setting up research sessions (w/c 22/02/21)
- Continuing to recruit additional external user participants
- Design wireframing and research conversations around the journey for finding a location
- Looking ahead to sign in and subscription and preparing research for design
- Deeper discussion around AWS commodity services (e.g. Connect)
- Finish the RabbitMQ messaging approach and stand up similar approach in AWS
- Draft Options to enable consideration for Landline and interactive voice recognition
- Monthly financial reporting
- Planning & preparation for additional content “highlighting tests” with external users
- We have a Project Board & GDS Spend approval session
- Reviewing CV's to recruit test engineer with looking at interview w/c 01/03
- Finalising interview preparation for External User research sessions
- Conducting External User research sessions
- Managing the additional content “highlighting tests” with external users
- Capturing main findings from individual External User research sessions
- Continuing to recruit additional external user participants
- Research external user feedback around Flood Alerts
- Continue sign up/subscription, and find a location design research
- Consideration and decision required around if we are providing landline calls and Interactive Voice Recognition at the existing volumes as this may require a "cloud contact centre type capability" and influence the design, architecture and development.
- Due to the impact of lockdown 3, homeschooling and caring responsibilities will affect people's capacity to deliver and for people (Citizens and Internal Staff) to have input into the design and delivery of this service