When editing a User, the username field shows an alias rather than the primary username

[incedIT]

Description

Identity Management, Users, Edit a user. The email address printed in blue under the display name is correct, but the editable username field shows an alias rather than the primary username on the account. If I manually change this field to the correct value and save, it succeeds but the username reverts to the alias. This is cosmetic only, on the View User tab the User Principal Name is correct.

I have encountered this twice now, once with a user where I used CIPP to change the primary username, and now with a user where several years ago (before using CIPP) the primary username was changed in M365 Admin.

Environment data

Non-sponsored
Front: 7.1.1
Back: 7.1.0
Tried Tenant Cache Clear: false
Tried Token Cache Clear: false

[github-actions]

Thank you for creating a bug. Please make sure your bug is indeed a unique case by checking current and past issues, and reading the complete documentation at https://docs.cipp.app/
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[incedIT]

I confirm that I have checked the documentation thoroughly and believe this to be an actual bug.

[incedIT]

"I confirm that I have checked the documentation thoroughly and believe this to be an actual bug."

[matt-novus]

Hey IncedIT, we had this issue as well a few years ago and it turns out to be this issue here:

https://learn.microsoft.com/en-us/microsoft-365/troubleshoot/miscellaneous/reports-show-anonymous-user-name

If that is indeed what's causing your issue, then that can be resolved by implementing the first standard listed on this page https://docs.cipp.app/user-documentation/tenant/standards/list-standards/global-standards

Enable Usernames instead of pseudo anonymised names in reports

Microsoft announced some APIs and reports no longer return names, to comply with compliance and legal requirements in specific countries. This proves an issue for a lot of MSPs because those reports are often helpful for engineers. This standard applies a setting that shows usernames in those API calls / reports.

Update-MgBetaAdminReportSetting -BodyParameter @{displayConcealedNames = $true} AnonReportDisable

[incedIT]

Hey IncedIT, we had this issue as well a few years ago and it turns out to be this issue here:

https://learn.microsoft.com/en-us/microsoft-365/troubleshoot/miscellaneous/reports-show-anonymous-user-name

If that is indeed what's causing your issue, then that can be resolved by implementing the first standard listed on this page https://docs.cipp.app/user-documentation/tenant/standards/list-standards/global-standards

Enable Usernames instead of pseudo anonymised names in reports

Microsoft announced some APIs and reports no longer return names, to comply with compliance and legal requirements in specific countries. This proves an issue for a lot of MSPs because those reports are often helpful for engineers. This standard applies a setting that shows usernames in those API calls / reports.

Update-MgBetaAdminReportSetting -BodyParameter @{displayConcealedNames = $true} AnonReportDisable

Thanks for the info. Unfortunately, I already have display concealed user, group and site names disabled in M365 admin, so that isn't the cause in this case.