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Intel Realsense #7271

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lrobinson746 opened this issue Sep 7, 2020 · 2 comments
Closed

Intel Realsense #7271

lrobinson746 opened this issue Sep 7, 2020 · 2 comments
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@lrobinson746
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librealsense 2.38.1 RELEASE
OS Windows

Intel RealSense Viewer / Depth Quality Tool has crashed with the following error message:

Program terminated due to an unrecoverable SEH exception:
Illegal CPU instruction!
Possibly newer CPU architecture is required
@MartyG-RealSense
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MartyG-RealSense commented Sep 7, 2020

Hi @lrobinson746 Your computer's processor may be of an age that makes it incompatible with these tools. You can resolve this problem by installing standalone versions of these two tools instead of using the ones that are installed by the Windows SDK installer.

For example, to download the standalone Viewer for SDK 2.38.1, you can go to that version's Assets list on the SDK Releases web-page and download the file called Intel.RealSense.Viewer.exe.

https://github.com/IntelRealSense/librealsense/releases/tag/v2.38.1

image

Further details can be found in the link below:

#7080 (comment)

@MartyG-RealSense
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Case closed due to solution provided and no further comments received.

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