Classifier&SummarizerPipline_py.ipynb

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        },
        "outputId": "e3ad372a-8bcf-4895-cc64-0a2ebe8b90b2"
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      "source": [
        "#import libraries \n",
        "import numpy as np\n",
        "import pandas as pd\n",
        "import matplotlib.pyplot as plt\n",
        "import tensorflow as tf\n",
        "from tensorflow import keras\n",
        "import re\n",
        "from keras.preprocessing.text import Tokenizer\n",
        "from tensorflow.keras.preprocessing.sequence import pad_sequences\n",
        "from keras.models import Sequential\n",
        "from keras.layers import Dense, Embedding, LSTM, SimpleRNN, SpatialDropout1D\n",
        "from keras.layers import Flatten, Conv1D, MaxPooling1D, Dropout, Bidirectional, GRU, SpatialDropout1D, GlobalMaxPooling1D\n",
        "from sklearn.model_selection import train_test_split\n",
        "from sklearn import metrics\n",
        "from google.colab import files\n",
        "import nltk\n",
        "from nltk.tokenize import sent_tokenize\n",
        "nltk.download('punkt') \n",
        "import nltk\n",
        "nltk.download('stopwords')\n",
        "from nltk.corpus import stopwords\n",
        "stop_words = stopwords.words('english')"
      ],
      "execution_count": 2,
      "outputs": [
        {
          "output_type": "stream",
          "name": "stderr",
          "text": [
            "[nltk_data] Downloading package punkt to /root/nltk_data...\n",
            "[nltk_data]   Unzipping tokenizers/punkt.zip.\n",
            "[nltk_data] Downloading package stopwords to /root/nltk_data...\n",
            "[nltk_data]   Unzipping corpora/stopwords.zip.\n"
          ]
        }
      ]
    },
    {
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      "metadata": {
        "colab": {
          "base_uri": "https://localhost:8080/",
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        "id": "QgOxDn8bEPt-",
        "outputId": "0414e26c-b98c-4d5b-9c42-6dda20f1eed1"
      },
      "source": [
        "# Upload the CSV file\n",
        "uploaded = files.upload()"
      ],
      "execution_count": 3,
      "outputs": [
        {
          "output_type": "display_data",
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              "\n",
              "     <input type=\"file\" id=\"files-31fb4a8f-2512-4430-8957-771824e59506\" name=\"files[]\" multiple disabled\n",
              "        style=\"border:none\" />\n",
              "     <output id=\"result-31fb4a8f-2512-4430-8957-771824e59506\">\n",
              "      Upload widget is only available when the cell has been executed in the\n",
              "      current browser session. Please rerun this cell to enable.\n",
              "      </output>\n",
              "      <script>// Copyright 2017 Google LLC\n",
              "//\n",
              "// Licensed under the Apache License, Version 2.0 (the \"License\");\n",
              "// you may not use this file except in compliance with the License.\n",
              "// You may obtain a copy of the License at\n",
              "//\n",
              "//      http://www.apache.org/licenses/LICENSE-2.0\n",
              "//\n",
              "// Unless required by applicable law or agreed to in writing, software\n",
              "// distributed under the License is distributed on an \"AS IS\" BASIS,\n",
              "// WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.\n",
              "// See the License for the specific language governing permissions and\n",
              "// limitations under the License.\n",
              "\n",
              "/**\n",
              " * @fileoverview Helpers for google.colab Python module.\n",
              " */\n",
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              "\n",
              "// Max number of bytes which will be uploaded at a time.\n",
              "const MAX_PAYLOAD_SIZE = 100 * 1024;\n",
              "\n",
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              "  const steps = uploadFilesStep(inputId, outputId);\n",
              "  const outputElement = document.getElementById(outputId);\n",
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              "  return _uploadFilesContinue(outputId);\n",
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              "// This is roughly an async generator (not supported in the browser yet),\n",
              "// where there are multiple asynchronous steps and the Python side is going\n",
              "// to poll for completion of each step.\n",
              "// This uses a Promise to block the python side on completion of each step,\n",
              "// then passes the result of the previous step as the input to the next step.\n",
              "function _uploadFilesContinue(outputId) {\n",
              "  const outputElement = document.getElementById(outputId);\n",
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              "  const next = steps.next(outputElement.lastPromiseValue);\n",
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              "    return next.value.response;\n",
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              "\n",
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              " * Generator function which is called between each async step of the upload\n",
              " * process.\n",
              " * @param {string} inputId Element ID of the input file picker element.\n",
              " * @param {string} outputId Element ID of the output display.\n",
              " * @return {!Iterable<!Object>} Iterable of next steps.\n",
              " */\n",
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              "  const inputElement = document.getElementById(inputId);\n",
              "  inputElement.disabled = false;\n",
              "\n",
              "  const outputElement = document.getElementById(outputId);\n",
              "  outputElement.innerHTML = '';\n",
              "\n",
              "  const pickedPromise = new Promise((resolve) => {\n",
              "    inputElement.addEventListener('change', (e) => {\n",
              "      resolve(e.target.files);\n",
              "    });\n",
              "  });\n",
              "\n",
              "  const cancel = document.createElement('button');\n",
              "  inputElement.parentElement.appendChild(cancel);\n",
              "  cancel.textContent = 'Cancel upload';\n",
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              "    };\n",
              "  });\n",
              "\n",
              "  // Wait for the user to pick the files.\n",
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              "    promise: Promise.race([pickedPromise, cancelPromise]),\n",
              "    response: {\n",
              "      action: 'starting',\n",
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              "  cancel.remove();\n",
              "\n",
              "  // Disable the input element since further picks are not allowed.\n",
              "  inputElement.disabled = true;\n",
              "\n",
              "  if (!files) {\n",
              "    return {\n",
              "      response: {\n",
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              "  for (const file of files) {\n",
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              "        action: 'continue',\n",
              "      }\n",
              "    };\n",
              "\n",
              "    // Use a chunked sending to avoid message size limits. See b/62115660.\n",
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              "\n",
              "scope.google = scope.google || {};\n",
              "scope.google.colab = scope.google.colab || {};\n",
              "scope.google.colab._files = {\n",
              "  _uploadFiles,\n",
              "  _uploadFilesContinue,\n",
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              "})(self);\n",
              "</script> "
            ]
          },
          "metadata": {}
        },
        {
          "output_type": "stream",
          "name": "stdout",
          "text": [
            "Saving Tweets.csv to Tweets.csv\n"
          ]
        }
      ]
    },
    {
      "cell_type": "code",
      "metadata": {
        "id": "Ii5DpRvqEQ_h"
      },
      "source": [
        "data = pd.read_csv(\"Tweets.csv\")"
      ],
      "execution_count": 14,
      "outputs": []
    },
    {
      "cell_type": "code",
      "metadata": {
        "id": "Yydzf0O1EZn4"
      },
      "source": [
        "data = data[['text', 'airline_sentiment', 'airline']]"
      ],
      "execution_count": 15,
      "outputs": []
    },
    {
      "cell_type": "code",
      "source": [
        "#excluding neutral tweets \n",
        "data = data[data['airline_sentiment'] != 'neutral']"
      ],
      "metadata": {
        "id": "rzHtiw8uuRB4"
      },
      "execution_count": 23,
      "outputs": []
    },
    {
      "cell_type": "markdown",
      "metadata": {
        "id": "XCS-t0nJbXUE"
      },
      "source": [
        "# Tweets Pre-processing  "
      ]
    },
    {
      "cell_type": "code",
      "source": [
        "#noisy removal \n",
        "def clean_train_data(x):\n",
        "    text = x\n",
        "    text = text.lower()\n",
        "    text = re.sub('\\[.*?\\]', '', text) # remove square brackets\n",
        "    text = re.sub(r'[^\\w\\s]','',text) # remove punctuation\n",
        "    text = re.sub('\\w*\\d\\w*', '', text) # remove words containing numbers\n",
        "    text = re.sub(r'\\s+', ' ', text, flags=re.I) # Substituting multiple spaces with single space\n",
        "    text = re.sub('\\n', '', text)\n",
        "    return text"
      ],
      "metadata": {
        "id": "DrmRikqEvEHP"
      },
      "execution_count": 17,
      "outputs": []
    },
    {
      "cell_type": "code",
      "source": [
        "data['text'] = data.text.apply(lambda x : clean_train_data(x))"
      ],
      "metadata": {
        "id": "1P1YsOruvNv0"
      },
      "execution_count": 18,
      "outputs": []
    },
    {
      "cell_type": "code",
      "metadata": {
        "id": "RV6uHR46aI5c"
      },
      "source": [
        "#Remove stopwords \n",
        "stop = set (stopwords.words (\"english\"))\n",
        "def remove_stopwords (text): \n",
        "  text = [word.lower () for word in text.split() if word.lower() not in stop]\n",
        "  return \" \".join(text)"
      ],
      "execution_count": 19,
      "outputs": []
    },
    {
      "cell_type": "code",
      "metadata": {
        "id": "-Hp18GSFaMQ4"
      },
      "source": [
        "data[\"text\"] = data[\"text\"].map(remove_stopwords)"
      ],
      "execution_count": 20,
      "outputs": []
    },
    {
      "cell_type": "code",
      "metadata": {
        "id": "qj39_KD9VDCe"
      },
      "source": [
        "#input/output determination and dataset spiliting \n",
        "dataY = pd.get_dummies(data['airline_sentiment']).values\n",
        "dX_train, dX_test, dY_train, dY_test = train_test_split(data['text'],dataY, test_size = 0.3, random_state = 42)"
      ],
      "execution_count": 21,
      "outputs": []
    },
    {
      "cell_type": "code",
      "metadata": {
        "id": "LR7fI-7khT9Y"
      },
      "source": [
        "#tweet words tokenization \n",
        "num_words= None\n",
        "tokenizer = Tokenizer(num_words, split=' ') \n",
        "tokenizer.fit_on_texts(data['text'].values) \n",
        "X_train = tokenizer.texts_to_sequences(dX_train.values) \n",
        "X_train = pad_sequences(X_train)\n",
        "X_test = tokenizer.texts_to_sequences(dX_test.values) \n",
        "X_test = pad_sequences(X_test)"
      ],
      "execution_count": 24,
      "outputs": []
    },
    {
      "cell_type": "code",
      "metadata": {
        "id": "0cszyJotaLsC"
      },
      "source": [
        "word_index = tokenizer.word_index "
      ],
      "execution_count": 28,
      "outputs": []
    },
    {
      "cell_type": "markdown",
      "metadata": {
        "id": "IPjANFb8Th47"
      },
      "source": [
        "**GloVe** "
      ]
    },
    {
      "cell_type": "code",
      "metadata": {
        "id": "Io8kRWcam3Fn",
        "colab": {
          "base_uri": "https://localhost:8080/"
        },
        "outputId": "8b03a690-7e22-413d-a9b9-97cf10c01b49"
      },
      "source": [
        "# download pretrained GloVe word embeddings\n",
        "! wget http://nlp.stanford.edu/data/glove.6B.zip"
      ],
      "execution_count": 30,
      "outputs": [
        {
          "output_type": "stream",
          "name": "stdout",
          "text": [
            "--2023-02-12 22:32:07--  http://nlp.stanford.edu/data/glove.6B.zip\n",
            "Resolving nlp.stanford.edu (nlp.stanford.edu)... 171.64.67.140\n",
            "Connecting to nlp.stanford.edu (nlp.stanford.edu)|171.64.67.140|:80... connected.\n",
            "HTTP request sent, awaiting response... 302 Found\n",
            "Location: https://nlp.stanford.edu/data/glove.6B.zip [following]\n",
            "--2023-02-12 22:32:08--  https://nlp.stanford.edu/data/glove.6B.zip\n",
            "Connecting to nlp.stanford.edu (nlp.stanford.edu)|171.64.67.140|:443... connected.\n",
            "HTTP request sent, awaiting response... 301 Moved Permanently\n",
            "Location: https://downloads.cs.stanford.edu/nlp/data/glove.6B.zip [following]\n",
            "--2023-02-12 22:32:08--  https://downloads.cs.stanford.edu/nlp/data/glove.6B.zip\n",
            "Resolving downloads.cs.stanford.edu (downloads.cs.stanford.edu)... 171.64.64.22\n",
            "Connecting to downloads.cs.stanford.edu (downloads.cs.stanford.edu)|171.64.64.22|:443... connected.\n",
            "HTTP request sent, awaiting response... 200 OK\n",
            "Length: 862182613 (822M) [application/zip]\n",
            "Saving to: ‘glove.6B.zip’\n",
            "\n",
            "glove.6B.zip        100%[===================>] 822.24M  3.15MB/s    in 3m 31s  \n",
            "\n",
            "2023-02-12 22:35:40 (3.89 MB/s) - ‘glove.6B.zip’ saved [862182613/862182613]\n",
            "\n"
          ]
        }
      ]
    },
    {
      "cell_type": "code",
      "metadata": {
        "id": "7QclbWtYspG-",
        "colab": {
          "base_uri": "https://localhost:8080/"
        },
        "outputId": "47e8316b-d219-4a31-e5d0-849a6513d2c1"
      },
      "source": [
        "! unzip glove*.zip"
      ],
      "execution_count": 31,
      "outputs": [
        {
          "output_type": "stream",
          "name": "stdout",
          "text": [
            "Archive:  glove.6B.zip\n",
            "  inflating: glove.6B.50d.txt        \n",
            "  inflating: glove.6B.100d.txt       \n",
            "  inflating: glove.6B.200d.txt       \n",
            "  inflating: glove.6B.300d.txt       \n"
          ]
        }
      ]
    },
    {
      "cell_type": "code",
      "metadata": {
        "id": "i-G6Hx_DoUs1"
      },
      "source": [
        "embeddings_dictionary = dict()\n",
        "embedding_dim = 300\n",
        "glove_file = open('glove.6B.300d.txt')\n",
        "for line in glove_file:\n",
        "    records = line.split()\n",
        "    word = records[0]\n",
        "    vector_dimensions = np.asarray(records[1:], dtype='float32')\n",
        "    embeddings_dictionary [word] = vector_dimensions\n",
        "glove_file.close()"
      ],
      "execution_count": 32,
      "outputs": []
    },
    {
      "cell_type": "code",
      "metadata": {
        "id": "sTafTHO_-ZKG"
      },
      "source": [
        "#assign each word to its crossponding GloVe word vector \n",
        "vocab_len = len(word_index) + 1 \n",
        "embedding_matrix = np.zeros((vocab_len, embedding_dim))\n",
        "for word, index in tokenizer.word_index.items():\n",
        "    embedding_vector = embeddings_dictionary.get(word)\n",
        "    if embedding_vector is not None:\n",
        "        embedding_matrix[index] = embedding_vector"
      ],
      "execution_count": 33,
      "outputs": []
    },
    {
      "cell_type": "markdown",
      "source": [
        "# Sentiment Classifier "
      ],
      "metadata": {
        "id": "ic2PydSBxXv8"
      }
    },
    {
      "cell_type": "code",
      "metadata": {
        "colab": {
          "base_uri": "https://localhost:8080/"
        },
        "id": "8NAwhh9Koahu",
        "outputId": "3883f9b3-1eb8-4b8a-c0ff-f60d3346028c"
      },
      "source": [
        "# Creating the CNN-LSTN classifier model\n",
        "embed_dim = 300\n",
        "lstm_out = 300\n",
        "model = Sequential()\n",
        "model.add(Embedding(vocab_len, embed_dim, input_length=None, weights= [embedding_matrix], trainable=False)) \n",
        "model.add(SpatialDropout1D(0.5))\n",
        "model.add(Conv1D(filters=16, kernel_size=2, padding='same', activation='relu', use_bias=True))  #\"same\" padding option is: output_shape = input_shape / strides\n",
        "model.add(MaxPooling1D(pool_size=4, strides=1, data_format=\"channels_last\"))\n",
        "model.add(Bidirectional(LSTM(lstm_out, dropout=0.2, recurrent_dropout=0.2))) \n",
        "#model.add(Dense(32, activation='relu'))\n",
        "model.add(Dense(2, activation='sigmoid'))\n",
        "model.compile(loss='binary_crossentropy', optimizer='adam')\n",
        "model.summary()"
      ],
      "execution_count": 35,
      "outputs": [
        {
          "output_type": "stream",
          "name": "stderr",
          "text": [
            "WARNING:tensorflow:Layer lstm_1 will not use cuDNN kernels since it doesn't meet the criteria. It will use a generic GPU kernel as fallback when running on GPU.\n",
            "WARNING:tensorflow:Layer lstm_1 will not use cuDNN kernels since it doesn't meet the criteria. It will use a generic GPU kernel as fallback when running on GPU.\n",
            "WARNING:tensorflow:Layer lstm_1 will not use cuDNN kernels since it doesn't meet the criteria. It will use a generic GPU kernel as fallback when running on GPU.\n"
          ]
        },
        {
          "output_type": "stream",
          "name": "stdout",
          "text": [
            "Model: \"sequential_1\"\n",
            "_________________________________________________________________\n",
            " Layer (type)                Output Shape              Param #   \n",
            "=================================================================\n",
            " embedding_1 (Embedding)     (None, None, 300)         3393000   \n",
            "                                                                 \n",
            " spatial_dropout1d_1 (Spatia  (None, None, 300)        0         \n",
            " lDropout1D)                                                     \n",
            "                                                                 \n",
            " conv1d_1 (Conv1D)           (None, None, 16)          9616      \n",
            "                                                                 \n",
            " max_pooling1d_1 (MaxPooling  (None, None, 16)         0         \n",
            " 1D)                                                             \n",
            "                                                                 \n",
            " bidirectional_1 (Bidirectio  (None, 600)              760800    \n",
            " nal)                                                            \n",
            "                                                                 \n",
            " dense_1 (Dense)             (None, 2)                 1202      \n",
            "                                                                 \n",
            "=================================================================\n",
            "Total params: 4,164,618\n",
            "Trainable params: 771,618\n",
            "Non-trainable params: 3,393,000\n",
            "_________________________________________________________________\n"
          ]
        }
      ]
    },
    {
      "cell_type": "code",
      "metadata": {
        "colab": {
          "base_uri": "https://localhost:8080/"
        },
        "id": "CG1dPCgpCMIf",
        "outputId": "14c99e70-9b91-4c00-9232-fd06fddbd18a"
      },
      "source": [
        "#Training the model \n",
        "batch_size = 32\n",
        "model.fit(X_train, dY_train, epochs =10 , batch_size=batch_size) #the epochs numbers can be more than 10 "
      ],
      "execution_count": 36,
      "outputs": [
        {
          "output_type": "stream",
          "name": "stdout",
          "text": [
            "Epoch 1/10\n",
            "253/253 [==============================] - 85s 277ms/step - loss: 0.3878\n",
            "Epoch 2/10\n",
            "253/253 [==============================] - 56s 221ms/step - loss: 0.2812\n",
            "Epoch 3/10\n",
            "253/253 [==============================] - 56s 223ms/step - loss: 0.2695\n",
            "Epoch 4/10\n",
            "253/253 [==============================] - 54s 212ms/step - loss: 0.2412\n",
            "Epoch 5/10\n",
            "253/253 [==============================] - 54s 213ms/step - loss: 0.2383\n",
            "Epoch 6/10\n",
            "253/253 [==============================] - 54s 215ms/step - loss: 0.2290\n",
            "Epoch 7/10\n",
            "253/253 [==============================] - 55s 217ms/step - loss: 0.2289\n",
            "Epoch 8/10\n",
            "253/253 [==============================] - 73s 287ms/step - loss: 0.2168\n",
            "Epoch 9/10\n",
            "253/253 [==============================] - 73s 289ms/step - loss: 0.2152\n",
            "Epoch 10/10\n",
            "253/253 [==============================] - 58s 230ms/step - loss: 0.2087\n"
          ]
        },
        {
          "output_type": "execute_result",
          "data": {
            "text/plain": [
              "<keras.callbacks.History at 0x7f2010426100>"
            ]
          },
          "metadata": {},
          "execution_count": 36
        }
      ]
    },
    {
      "cell_type": "code",
      "source": [
        "#Applying the trained model to new tweets\n",
        "validation_size = 1500\n",
        "X_validate = X_test[-validation_size:]\n",
        "Y_validate = dY_test[-validation_size:]\n",
        "X_test = X_test[:-validation_size]\n",
        "dY_test = dY_test[:-validation_size]"
      ],
      "metadata": {
        "id": "CvHWgRDTyVKL"
      },
      "execution_count": 37,
      "outputs": []
    },
    {
      "cell_type": "code",
      "metadata": {
        "id": "7XPpidMu0oR8",
        "colab": {
          "base_uri": "https://localhost:8080/"
        },
        "outputId": "031faf0c-19e3-49c8-aa15-b1e92aa32bb7"
      },
      "source": [
        "predictions = model.predict(X_test) \n",
        "predictions = np.round(predictions).astype(int) \n",
        "predictions=np.argmax(predictions, axis=1, out=None) "
      ],
      "execution_count": null,
      "outputs": [
        {
          "output_type": "stream",
          "text": [
            "WARNING:tensorflow:Model was constructed with shape (None, 50) for input KerasTensor(type_spec=TensorSpec(shape=(None, 50), dtype=tf.float32, name='embedding_input'), name='embedding_input', description=\"created by layer 'embedding_input'\"), but it was called on an input with incompatible shape (None, 22).\n"
          ],
          "name": "stdout"
        }
      ]
    },
    {
      "cell_type": "code",
      "metadata": {
        "id": "1vuhSIR9cOyK"
      },
      "source": [
        "df_test = pd.DataFrame(dX_test[:-validation_size],).reindex()\n",
        "df_test[\"target\"] = predictions"
      ],
      "execution_count": null,
      "outputs": []
    },
    {
      "cell_type": "code",
      "metadata": {
        "colab": {
          "base_uri": "https://localhost:8080/",
          "height": 206
        },
        "id": "XrbDSfyVcahJ",
        "outputId": "b4374baf-1f25-4437-e6de-3d759b9eb50d"
      },
      "source": [
        "# Creating submission file \n",
        "#submission = pd.DataFrame( data['text'])\n",
        "df_test.to_csv('TweetsSub.csv', index=False)\n",
        "df_test.head()"
      ],
      "execution_count": null,
      "outputs": [
        {
          "output_type": "execute_result",
          "data": {
            "text/html": [
              "<div>\n",
              "<style scoped>\n",
              "    .dataframe tbody tr th:only-of-type {\n",
              "        vertical-align: middle;\n",
              "    }\n",
              "\n",
              "    .dataframe tbody tr th {\n",
              "        vertical-align: top;\n",
              "    }\n",
              "\n",
              "    .dataframe thead th {\n",
              "        text-align: right;\n",
              "    }\n",
              "</style>\n",
              "<table border=\"1\" class=\"dataframe\">\n",
              "  <thead>\n",
              "    <tr style=\"text-align: right;\">\n",
              "      <th></th>\n",
              "      <th>text</th>\n",
              "      <th>target</th>\n",
              "    </tr>\n",
              "  </thead>\n",
              "  <tbody>\n",
              "    <tr>\n",
              "      <th>4794</th>\n",
              "      <td>southwestair youre early frontrunner best airl...</td>\n",
              "      <td>1</td>\n",
              "    </tr>\n",
              "    <tr>\n",
              "      <th>10480</th>\n",
              "      <td>usairways flt ewr cancelled flightled yet flts...</td>\n",
              "      <td>0</td>\n",
              "    </tr>\n",
              "    <tr>\n",
              "      <th>8067</th>\n",
              "      <td>jetblue going bdl dca flights yesterday today ...</td>\n",
              "      <td>1</td>\n",
              "    </tr>\n",
              "    <tr>\n",
              "      <th>8880</th>\n",
              "      <td>jetblue depart washington dc</td>\n",
              "      <td>1</td>\n",
              "    </tr>\n",
              "    <tr>\n",
              "      <th>8292</th>\n",
              "      <td>jetblue probably find ticket</td>\n",
              "      <td>1</td>\n",
              "    </tr>\n",
              "  </tbody>\n",
              "</table>\n",
              "</div>"
            ],
            "text/plain": [
              "                                                    text  target\n",
              "4794   southwestair youre early frontrunner best airl...       1\n",
              "10480  usairways flt ewr cancelled flightled yet flts...       0\n",
              "8067   jetblue going bdl dca flights yesterday today ...       1\n",
              "8880                        jetblue depart washington dc       1\n",
              "8292                        jetblue probably find ticket       1"
            ]
          },
          "metadata": {
            "tags": []
          },
          "execution_count": 38
        }
      ]
    },
    {
      "cell_type": "markdown",
      "source": [
        "# Importing LSA-based Summarizer to summarize Postive tweets and negative tweets as well "
      ],
      "metadata": {
        "id": "W1lGuGbjzO_d"
      }
    },
    {
      "cell_type": "code",
      "metadata": {
        "id": "ERflbIQmpZ3u"
      },
      "source": [
        "from google.colab import drive\n",
        "drive.mount('/content/drive')\n",
        "from pydrive.auth import GoogleAuth\n",
        "from pydrive.drive import GoogleDrive\n",
        "from google.colab import auth\n",
        "from oauth2client.client import GoogleCredentials\n",
        "\n",
        "auth.authenticate_user()\n",
        "gauth = GoogleAuth()\n",
        "gauth.credentials = GoogleCredentials.get_application_default()\n",
        "drive = GoogleDrive(gauth)"
      ],
      "execution_count": null,
      "outputs": []
    },
    {
      "cell_type": "code",
      "metadata": {
        "id": "JLNhP6sPpkoQ"
      },
      "source": [
        "my_module = drive.CreateFile({'id':'1ANyXteyGInSGy4lGbEMcAcbOaqC6YGU4'})"
      ],
      "execution_count": null,
      "outputs": []
    },
    {
      "cell_type": "code",
      "metadata": {
        "id": "9VGe-us1p9tO"
      },
      "source": [
        "my_module.GetContentFile('sumlsa.py')"
      ],
      "execution_count": null,
      "outputs": []
    },
    {
      "cell_type": "markdown",
      "metadata": {
        "id": "1eG2itNdvl60"
      },
      "source": [
        "# LSA-based Summarizer"
      ]
    },
    {
      "cell_type": "code",
      "metadata": {
        "id": "90ImfGXFqAuO"
      },
      "source": [
        "#importing lsa summarizer that we built in other module\n",
        "from sumlsa import Summarization"
      ],
      "execution_count": null,
      "outputs": []
    },
    {
      "cell_type": "code",
      "metadata": {
        "id": "uuPo708MtTqH"
      },
      "source": [
        "#extracting negative tweets that classified by the cnn-lstm model to feed into lst summarizer.. we can feed any subset of the dataframe by selecting that subset\n",
        "neg_delta = df_test [(df_test ['target'] == 0)] # negative tweets=0 , positive tweets =1 "
      ],
      "execution_count": null,
      "outputs": []
    },
    {
      "cell_type": "code",
      "metadata": {
        "colab": {
          "base_uri": "https://localhost:8080/"
        },
        "id": "NvVaIOzHu66l",
        "outputId": "808e066f-423c-41e3-8106-572ce2adacc3"
      },
      "source": [
        "features = neg_delta.iloc[:, 0].values #tweets text\n",
        "features "
      ],
      "execution_count": null,
      "outputs": [
        {
          "output_type": "execute_result",
          "data": {
            "text/plain": [
              "array(['usairways flt ewr cancelled flightled yet flts nyc usairways still flying',\n",
              "       'united still waiting hear back wallet stolen one planes would appreciate resolution',\n",
              "       'united yes flight rebooked im losing trust want get anywhere time',\n",
              "       ...,\n",
              "       'united son left tablet plane country call easily email contact',\n",
              "       'americanair usairways us 728feb 21 unprofessional unprepared unsympathetic lacked communication lacked solutions',\n",
              "       'united told united carry overcarry back refund'], dtype=object)"
            ]
          },
          "metadata": {
            "tags": []
          },
          "execution_count": 56
        }
      ]
    },
    {
      "cell_type": "code",
      "metadata": {
        "colab": {
          "base_uri": "https://localhost:8080/"
        },
        "id": "B0843AHuvIUb",
        "outputId": "8e6bc167-3f0e-46e7-90f3-acb026e96708"
      },
      "source": [
        "number_of_topics=2\n",
        "words=20\n",
        "document_list= features\n",
        "clean_text= Summarization.preprocess_data(document_list)\n",
        "dict1,doc_term_matrix= Summarization.prepare_corpus(clean_text)\n",
        "model= Summarization.create_gensim_lsa_model(clean_text,number_of_topics,words)\n",
        "corpus_lsi = model[doc_term_matrix] #applying lsa "
      ],
      "execution_count": null,
      "outputs": [
        {
          "output_type": "stream",
          "text": [
            "[(0, '0.755*\"flight\" + 0.300*\"unit\" + 0.216*\"usairway\" + 0.197*\"cancel\" + 0.168*\"americanair\" + 0.132*\"get\" + 0.128*\"hour\" + 0.126*\"delay\" + 0.115*\"southwestair\" + 0.087*\"time\" + 0.077*\"jetblu\" + 0.077*\"help\" + 0.077*\"flightl\" + 0.068*\"late\" + 0.068*\"wait\" + 0.066*\"servic\" + 0.064*\"hold\" + 0.063*\"custom\" + 0.060*\"call\" + 0.058*\"book\"'), (1, '0.863*\"unit\" + -0.344*\"flight\" + -0.153*\"usairway\" + -0.133*\"cancel\" + -0.092*\"americanair\" + 0.082*\"bag\" + -0.072*\"southwestair\" + 0.064*\"get\" + 0.062*\"time\" + 0.057*\"servic\" + 0.057*\"delay\" + -0.051*\"flightl\" + 0.051*\"plane\" + 0.049*\"custom\" + 0.047*\"gate\" + 0.041*\"one\" + 0.040*\"airlin\" + 0.040*\"im\" + 0.039*\"fli\" + 0.038*\"wait\"')]\n"
          ],
          "name": "stdout"
        }
      ]
    },
    {
      "cell_type": "code",
      "metadata": {
        "colab": {
          "base_uri": "https://localhost:8080/"
        },
        "id": "h_rLGX6CvZLk",
        "outputId": "52619a31-8a2a-497f-e9c7-c56873044339"
      },
      "source": [
        "for doc, as_text in zip(corpus_lsi, document_list): \n",
        "   print(doc, as_text)"
      ],
      "execution_count": null,
      "outputs": [
        {
          "output_type": "stream",
          "text": [
            "[(0, 0.8359288933601552), (1, -0.39660750673316647)] usairways flt ewr cancelled flightled yet flts nyc usairways still flying\n",
            "[(0, 0.5869940079869354), (1, 1.0954561637758786)] united still waiting hear back wallet stolen one planes would appreciate resolution\n",
            "[(0, 1.3946836151836444), (1, 0.71521788355045)] united yes flight rebooked im losing trust want get anywhere time\n",
            "[(0, 0.4858099710965537), (1, 1.0969680159688533)] united 100 sure however ticket included one checked bag therefore charge extra completely unanticipated\n",
            "[(0, 0.5728122152026683), (1, -0.060257779923452964)] usairways ive hold change date ticket 3 hours someone please assist unacceptable\n",
            "[(0, 0.3745815899726455), (1, -0.0662363639344741)] usairways oh well ill get cancun eventually\n",
            "[(0, 1.1285316853727347), (1, -0.4038368942671172)] usairways flight 837 passengers stuck plane philly gangway cant hear pilot\n",
            "[(0, 0.5517414824769731), (1, 0.06233491626521308)] americanair already waited hour wanted get home\n",
            "[(0, 0.18636457081843824), (1, 0.042723088707086104)] jetblue dont enough money parking garage fault im paying 10mins 3hrs\n",
            "[(0, 1.1201960737027372), (1, -0.321367769008973)] americanair yvonneokaka get personal response apology crews forgotten load baggage onto flight\n",
            "[(0, 0.25553310133399587), (1, 0.007765924624811974)] jetblue didnt info infuriated way previous rep treated possibly work jetblue rep\n",
            "[(0, 0.49023551841888724), (1, 1.0384799997864846)] united money sucking airline terrible terrible customer service\n",
            "[(0, 0.3080656813801214), (1, -0.013902482492160362)] americanair btwn gate a8 amp a15 lost diamond earring dayjustgotworse pls maintenance look httptcouiesr3ghho\n",
            "[(0, 0.4031116703324307), (1, -0.015059020201559277)] usairways family friends colleagues never fly usair bad weather happens good airlines seem communicate better\n",
            "[(0, 0.37116372083931476), (1, 0.03963800028533631)] americanair ticket poor gesture goodwill missed trip top status flyer may next time aa91 lhrord 216\n",
            "[(0, 0.42557852742709046), (1, -0.08889488284666101)] usairways youve got get weve got excuses usairwaysfail\n",
            "[(0, 1.1672027126498294), (1, -0.3716133218980827)] jetblue haha need apologize ill flight booking problems sooner late flightr love jetblue\n",
            "[(0, 1.44726045558395), (1, -0.3023022656983263)] southwestair hold 2 12 hrs cant get 2 airport 4 flight icy country backroads help pls human answer bna\n",
            "[(0, 0.5020449306929058), (1, 0.08947537999121558)] southwestair 14 hours sorry dont get oh well screw weekend az right eat hotel problem\n",
            "[(0, 0.30658365286507283), (1, 0.8760405681599158)] united wonder cabin filthy badservice\n",
            "[(0, 2.8810665531912507), (1, -1.2372035260661443)] usairways operate flights without maintenance issues flights inout dca cancelled flighted getting old update fleet pls\n",
            "[(0, 0.4838022682271296), (1, 0.9957900562382084)] united im sure business go else airline travel name kathryn sotelo\n",
            "[(0, 0.35198137881745784), (1, -0.08160200104687325)] usairways relied us airways mistake awful customer experience\n",
            "[(0, 2.380924343954059), (1, 1.1657371922927513)] united poor customer service think befor flight booking problems another united flight\n",
            "[(0, 0.3518474640210536), (1, 0.9096625174125075)] united broken luggage mild case food poisoning ua5 lhriah email\n",
            "[(0, 0.32125592251381985), (1, 0.8859644337106803)] united coupled selfservice policiescost cutting exacerbates noted issues 33\n",
            "[(0, 1.1860949996636019), (1, -0.31931310555461434)] americanair cant unload flight 3322 jetway broken steps planb waiting nearly hour\n",
            "[(0, 1.1964951432376), (1, 0.5859844798139473)] united get namesdallas flight chicago\n",
            "[(0, 0.286070462515369), (1, 0.09908448620613718)] jetblue get honest update departure flite 454 plane infant children\n",
            "[(0, 1.1525864484285342), (1, -0.16268128976580526)] virginamerica lost luggage 4 days ago flight vx 112 lax iad amp im calling every day responseplease give back stuff\n",
            "[(0, 0.3115411397504334), (1, -0.027637567470097324)] americanair ahhhh silence golden tops anyone get fired\n",
            "[(0, 0.5287403478777984), (1, 0.9519446693476344)] united landed boston 9 last night 15 hours traveling rough tho\n",
            "[(0, 0.38146180963576304), (1, -0.0639930613617831)] usairways nice touch using first name intimate ill filing claim soon reimbursed us airways day\n",
            "[(0, 0.5136684977664946), (1, 0.9572994485803286)] united also mere fact go online issue statement vice calling talking directly one good example\n",
            "[(0, 0.7208848588073544), (1, 0.1060424501792282)] usairways us 893 gate open 50 mins waiting great way finish 18 hour delayed arrival\n",
            "[(0, 0.8487091821504407), (1, -0.3574482708572585)] jetblue flight 705 ewr fll\n",
            "[(0, 0.5363181041981476), (1, 0.06800940618819151)] southwestair ive hold customer service hour help\n",
            "[(0, 1.1985958186935448), (1, 0.6077445086598602)] united hey missed outbound flight still use return ticket\n",
            "[(0, 0.3375296004904439), (1, 0.020541496957011227)] jetblue alright hope jetblue app showing change seats online shows a320 dont want surprises\n",
            "[(0, 1.2671229609186123), (1, -0.5092931305039169)] southwestair way receive refund trip cancelled flight online instead calling phone lines super busy\n",
            "[(0, 0.44821205992026075), (1, 0.9536935294775699)] united thanks makes sense annoying cant determined better\n",
            "[(0, 1.4746393478526745), (1, -0.2631961957746019)] usairways would rather plane get exposed nasty contagious virus work wth get flight changed late flightr date\n",
            "[(0, 0.4588629256122958), (1, 0.14461854289334058)] southwestair gate agent rerouted impossible itinerary find new airline get us home super bummed\n",
            "[(0, 0.1209099835099232), (1, 0.002373405411383279)] jetblue apparently pilot made announcement engine trouble losing fuel quickly\n",
            "[(0, 2.220356137926618), (1, -0.7898604366164323)] southwestair need cancelled flight one leg flight cant seem online hold phone 10 minutes help\n",
            "[(0, 2.0361593961469864), (1, -0.8711873473113038)] americanair cancelled flights flight doesnt send email text call im stranded louisville\n",
            "[(0, 0.13366008924152617), (1, 0.0556787376395009)] jetblue bag supposedly boston\n",
            "[(0, 0.5302468001383392), (1, 1.0077961239983748)] united customer care email phone rep speak many issues cant placed 2000 characters\n",
            "[(0, 0.508648949083098), (1, 0.9653680714217561)] united lounge tells us pillows grandma one ladies opens closet see 2 right unitedlies\n",
            "[(0, 0.2630536159534032), (1, -0.018815069105183675)] americanair beyond redemption jfk baggage claim looks like luggage warehouse\n",
            "[(0, 0.5518338932951504), (1, 1.0517773695542478)] united 1758 going 40 min waiting plane vacate gate findanothergate\n",
            "[(0, 0.18438287774543485), (1, -0.06846200742667677)] americanair luggage forgotmiahe oscar\n",
            "[(0, 1.1144284202913661), (1, -0.33367710400709955)] southwestair assigned seating cousin amp probably cant sit together flight tomorrow thanks\n",
            "[(0, 1.522253301080761), (1, 0.5028670293453431)] usairways flight cost 800 happens fly united problems come us 45 times\n",
            "[(0, 2.002211490031645), (1, -0.7255105557590634)] usairways u lose flight plan ur flight crew faa timed thx havin us sit tarmac hr pathetic\n",
            "[(0, 0.4999341369913851), (1, 0.011908277478596069)] americanair fyi twice ive tried well call someone free thing times called picked hung\n",
            "[(0, 0.37465736852744086), (1, 0.005328492317271928)] americanair hour baggage carousel still luggage nail coffin\n",
            "[(0, 0.2490190436106185), (1, -0.034213445578529345)] americanair airport snow removal method 22 keep good work folks cessnas become 747s httptcooumc1lrxdn\n",
            "[(0, 0.38327736567905946), (1, -0.10827005069875548)] usairways ive called resolve dividend miles issue week avail please advise asap\n",
            "[(0, 0.344974182959452), (1, -0.05515130550871967)] usairways employee responsible social media content yes u probably care however actions last night say otherwise\n",
            "[(0, 0.5755320943935317), (1, 0.09636240023782039)] americanair trying call day get hung every time guys horrible\n",
            "[(0, 1.1305569195572331), (1, -0.27936534066341284)] southwestair go delayed chicago offer 630 flight never intend fly\n",
            "[(0, 0.42264797844423185), (1, -0.18377357763307867)] southwestair trying find airfare family prices ridiculous almost 1000 usairways notmadeofmoney\n",
            "[(0, 0.4516243106680153), (1, 0.038964929311429426)] americanair could let know im staying tonight youve booked anything would great go\n",
            "[(0, 0.11835006666868125), (1, 0.00785636098681534)] jetblue shannonwoodward ill checking often probably hand oscars nerds geeks badly dressed\n",
            "[(0, 0.36505171696990407), (1, 0.9190733324340532)] united illegal breach contract touch customer feedback\n",
            "[(0, 0.46975734604347363), (1, 1.041261156097153)] united wife two new destinations im stuck dc monday bags\n",
            "[(0, 0.2651829881567451), (1, -0.10823977006724708)] usairways msscottwg thats unusual means screwed never admit goingforgreatnessfail\n",
            "[(0, 0.49407916039380056), (1, 0.9837248379029335)] united sat airport 5 hrs still sitting gate sigh\n",
            "[(0, 2.8039165774226533), (1, -0.988057689267488)] americanair flight 654 delayed flight 409 sold seat flight 0671 strand phx three hours thanks memories\n",
            "[(0, 0.37591561406113616), (1, -0.013975487056690475)] usairways fly quite bit difficult communicate agents let people know whats happening arrangements made\n",
            "[(0, 0.3032477595996347), (1, -0.030238097205686567)] americanair message delayed responded\n",
            "[(0, 0.2566932708102013), (1, -0.033009426243985895)] americanair thats complete cop u ask issues nothing supposed sort situation\n",
            "[(0, 0.3968120631381481), (1, 0.14273372884155236)] southwestair experience worse flying experience ive ever met w contempt customer service makes worse\n",
            "[(0, 0.4396964135062616), (1, 0.9387007166712525)] united rikrik__ made come help anything ^jp free tickets convince\n",
            "[(0, 0.6570827322435585), (1, 1.0701101211644481)] united guys horrible first get stuck snow hr ewr sitting cmh saying could 30min gate\n",
            "[(0, 0.4093991680410462), (1, 0.97050641349237)] united vacation days relevant ritz pr night 700 losing day idiots sleeping newark ramada priceless\n",
            "[(0, 0.32311444120379623), (1, 0.03591021058184764)] southwestair baggage delivery bwi delayed unnecessarily chaotic disappointing long trip frequent traveler\n",
            "[(0, 0.4419429097798239), (1, -0.04653497388368653)] southwestair plans implement callback system reflight booking problems line hold hour\n",
            "[(0, 0.5768823592941151), (1, -0.24214469147481593)] usairways plans support applepay board usairways mc would nice still use forget card\n",
            "[(0, 1.2769421903110245), (1, 0.6160161992257397)] united trying check tomorrows flight website keeps timing whats\n",
            "[(0, 0.28489626454192984), (1, -0.11759995718466774)] usairways pretty sure didnt actually take 710 httptcovuxf4r4unu\n",
            "[(0, 0.8360564753836579), (1, 1.9299111688178798)] united 2nd time row ive charged 100s plane ticket united shouldnt check cc everytime\n",
            "[(0, 0.3365251236163902), (1, -0.007871795574869752)] includes kciairport southwestair inclement weather may impact scheduled service reflight booking problems options available httptcokeyrpflhil\n",
            "[(0, 0.664411338887613), (1, 0.11036116386450856)] usairways claudoakeshott dont need link getting person u say u dont know bags lost nonstop phx jfk\n",
            "[(0, 0.21592516449029672), (1, -0.1525364494357696)] usairways embarrassing\n",
            "[(0, 0.7118424032741539), (1, 1.8287276511942743)] united miss oscars ill never fly united\n",
            "[(0, 0.48241330103762303), (1, 0.09673383582364009)] americanair would like reimbursed shuttle denver 1080 diversion 6 hours sitting plane mech problems\n",
            "[(0, 1.4218575679289167), (1, 0.7035633530108844)] united whats going ua 236 outbound flight last thurs delayed 4hrs long delay worst2unitedflightsever\n",
            "[(0, 1.2069599980585741), (1, 0.6205513855615606)] united would like know whats going current flight lands\n",
            "[(0, 0.47502859721844415), (1, 0.07813055825287105)] americanair service horrible cant get straight answer ground agents\n",
            "[(0, 0.2758489328997801), (1, 0.0018015974265986646)] americanair course thats companies job guys failed first place upgrade well talk\n",
            "[(0, 0.17219391905742848), (1, 0.03450695937733719)] virginamerica anyone anything today website useless one answering phone\n",
            "[(0, 0.5308719224828468), (1, -0.1041233996147726)] insulting usairways americanair offer non required 50 voucher goodwill offeringat least bag fly round trip\n",
            "[(0, 0.38591277677974034), (1, 0.9565828605414688)] united worst nonrefundable first class tickets oh select globalfc system auto selects economy wupgrade\n",
            "[(0, 0.30933416364903626), (1, -0.0003753358154944648)] americanair maintenance md80 sits two days frozen lines found boarded come faail mci\n",
            "[(0, 0.4661720636751081), (1, -0.056947605072918746)] americanair drop call dont people answering phones always high call volume call\n",
            "[(0, 0.4409811624200004), (1, -0.017390828363829852)] usairways fyi customer service rep carol absolute delight pleasant rebooked lightning speed thanks\n",
            "[(0, 0.1195977248747301), (1, 0.1066736356467212)] virginamerica told check airline regulation first contacted\n",
            "[(0, 0.44857136964759975), (1, -0.08920752093790266)] usairways 2 grandbabies 2 weeks travel dc births thank reasonable fares see saturday\n",
            "[(0, 0.4683275167356622), (1, 1.0337383432709917)] united bag mia since wednesday still word well ever see lostluggage frustrated\n",
            "[(0, 1.7097652129286987), (1, -0.6888687004718577)] jetblue afternoon flights going bqn jfk seem find early morning flights\n",
            "[(0, 1.3055349139206822), (1, -0.2409563750684667)] americanair thanks actually made connection flight delayed guess delays bad thing httptcoxggcntco8m\n",
            "[(0, 0.34388803424920106), (1, 0.9095924787575088)] united stuck yyz staff took break happy 1k\n",
            "[(0, 0.5905888639227685), (1, 0.9644536632281062)] united appalled lack communication awful journey 221 ewr bos 4 hr delays need explained better\n",
            "[(0, 1.4864785275961003), (1, -0.67305288476268)] usairways flight got cancelled flightled charlotte hold hour pls pick\n",
            "[(0, 1.305363091900043), (1, 0.6496634396277602)] united please tell clt flight 4232 needs gate waiting 15 mins\n",
            "[(0, 0.5533351528187586), (1, 0.1721762346341627)] jetblue big shoutout crews 2017 bosgtjfk amp 486 jfkgtroc amp gate crews c19 bos amp 6 jfk long day delays made better\n",
            "[(0, 0.34198710605186866), (1, -0.037537766589160936)] usairways consolation bags somewhere else real impediment going different vacation\n",
            "[(0, 2.330826076518433), (1, -0.7556399957327362)] usairways delayed flight 3 times cancelled flighting angry rude workers providing helpful service\n",
            "[(0, 0.46663675899560625), (1, -0.3172687770475693)] usairways thehaileytate another blatant lie usairways\n",
            "[(0, 1.1918372436318625), (1, 0.5550237667725952)] united ok thanks counters located late flight open\n",
            "[(0, 0.6106483315797194), (1, -0.06256716616178128)] usairways wouldnt need wait hold 6 hours website worked correctly please respond\n",
            "[(0, 0.39174713490204194), (1, 0.04610972645260369)] americanair flying aa4285 60 min delay mechanical issues perhaps consider maintenance\n",
            "[(0, 1.368268481940523), (1, 0.733140675902632)] united brian sfo customer service deserves raise gave extra meal voucher good joke cheer flight delay ftw\n",
            "[(0, 0.34720698260833804), (1, 0.132108128566285)] southwestair know one thing delta would never treat customers like\n",
            "[(0, 0.34753641298779503), (1, 0.10633244890128105)] southwestair pilotsamp crew flt 3999 customer service professionals baggage claim outstanding thank\n",
            "[(0, 0.47473798872035367), (1, 1.054797772454812)] united tag bags airport hoping would actually arrive heres hoping arrive\n",
            "[(0, 0.505994477860278), (1, -0.22730680852892932)] usairways americanair joke company today reminded never book\n",
            "[(0, 1.1741012903653611), (1, 0.5209744015036011)] united locked account needed access book flight\n",
            "[(0, 2.9169131625581937), (1, -1.2385133246946238)] americanair cancelled flight 1605 625 amp 628 flights 4 hrs longer amp layovers late flight find reasonably priced alternative\n",
            "[(0, 1.378316709960085), (1, 0.36329524972862576)] united oh sure planned occurs absolutely consistently usually yyj flight thats cancelled flightled daily\n",
            "[(0, 0.3374942416346246), (1, 0.12024274228625258)] southwestair never awful customer service conflicting service outrageous\n",
            "[(0, 0.26099191306579017), (1, 0.07480347598398675)] jetblue sil bought tix us nyc told gate cc declined supervisor accused us illegal activity\n",
            "[(0, 1.2673887231825396), (1, 0.6290646724811982)] united im rebooked flight tomorrow even though 1st class seat orig lousy coach seat\n",
            "[(0, 1.4122072514031436), (1, 0.7083216692624236)] united thinking could say many nice things getting upgraded delayed flight ok\n",
            "[(0, 1.2599039906957137), (1, -0.39594899223713564)] usairways flight 703 philly gt mia bwahahaha delayed 5 hrs air 30 mins turned back around usairwaysfail\n",
            "[(0, 0.436714458503809), (1, 0.9730285580207698)] united well one missed mark snit minute stepped counter\n",
            "[(0, 0.29064588673120756), (1, 0.17628384068014633)] jetblue bags still fly free started charging thanks\n",
            "[(0, 1.4110948015533746), (1, 1.4557277451567188)] united load balancing system apparently systemwide major impact united airlines flights cyberattack\n",
            "[(0, 0.5198466840548432), (1, -0.062469129435596536)] usairways 3 us costing 1000 get home today reason send receipts reimbursed\n",
            "[(0, 0.49466053304493757), (1, 1.0128399396620567)] united cant even fit name first two lines yes please pass feedback big downgrade previous years\n",
            "[(0, 0.4738026736113268), (1, -0.009043198472118345)] americanair need talk get full refund trip call center offers assistance\n",
            "[(0, 0.4350963914409409), (1, -0.011453153023311645)] usairways hotel voucher everyone get one mewhat arrived amsterdam snowstorm\n",
            "[(0, 0.2610044575535114), (1, -0.01707219075198011)] americanair seems little preoccupied thats im bringing attention flagging issue observer\n",
            "[(0, 2.0593668438690744), (1, -0.5507873599821721)] southwestair 44 horrible customer service empty seats early flight wantcharge double get home early instead usual late flight\n",
            "[(0, 0.12817943840082274), (1, 0.00939952551309766)] jetblue seems never received id password\n",
            "[(0, 1.2370890482390042), (1, 0.6769545579414705)] united cause miss flight telling already left empathy gate staff crew apology really\n",
            "[(0, 0.4850451538709628), (1, -0.059548843114486015)] usairways hold u 40mins wasting time amp dont appreciate wheresthecustomerserviceat httptcophi2ifnjit\n",
            "[(0, 0.37446797562980527), (1, -0.04921019150900575)] usairways hell u left alliance joined 1world beyond smart move time start looking carriers\n",
            "[(0, 0.34983744152671337), (1, 0.0821254144802697)] americanair watched bags abandoned depart gate watched gt40 mins owner returned 20 mins reported\n",
            "[(0, 1.0396223594644047), (1, -0.4115627515052648)] americanair looking status flight 1388 schedule 515 tomorrow morning thank\n",
            "[(0, 0.31203472015926165), (1, -0.0998637741202681)] usairways make reservation well make excuses usairwaysfail\n",
            "[(0, 0.3234776724564665), (1, -0.09838821693002688)] usairways doesnt take 6 days respond already open case\n",
            "[(0, 2.237425165658337), (1, -0.689693419366674)] usairways guys awake need help delayed flight get protected late flightr flight phl\n",
            "[(0, 0.3648169019110224), (1, 0.0693283869827634)] jetblue cant dont acces phone rn iphone broke would rather change late flightr\n",
            "[(0, 0.5515019483451554), (1, 0.9161937780122679)] united want contact someone question amp put hold 5 minutes order hung sent pet line\n",
            "[(0, 0.3952106808808142), (1, 0.9391341323582136)] united changing mileageplus program winners losers httptco38otlzak5d airline travel loyalty rewards\n",
            "[(0, 1.368226297704698), (1, -0.24347576555775383)] americanair flight delayed amp cant talk reach anyone customer service high call volume\n",
            "[(0, 0.2717928480421245), (1, 0.15420069275639323)] jetblue whats current checked bag price policy fly coming week couldnt find anything definitive\n",
            "[(0, 0.8826402067982441), (1, -0.2794396435625776)] virginamerica logan airport waiting checkin 9am flight checkin desk open\n",
            "[(0, 2.451880450741604), (1, -0.8596841179819668)] usairways help flight cancelled flighted cant call phone doesnt work europe please help says im booked want confirm\n",
            "[(0, 0.35975843050796297), (1, 0.018891193957189845)] southwestair tried vip live vineyard yr site went time got 2 redeem pts packages gone\n",
            "[(0, 1.1094843210152903), (1, -0.31781862093252944)] southwestair secondly begin boarding time despite aircraft present deplaned thus left 30 min late flight\n",
            "[(0, 0.5148717384139546), (1, 1.0283989959502495)] united calling number useless heading airport pick bags whole situation seems like real joke\n",
            "[(0, 0.3761280836421166), (1, -0.012443060311131507)] usairways checking plane everyone board plane pissed\n",
            "[(0, 0.2531273960164513), (1, 0.05265177750453615)] jetblue kylejudah new stroller travel credit doesnt help cover cost new stroller crew ruined therefore\n",
            "[(0, 0.3712651087512614), (1, 0.931053214936956)] united made feel guilty economy plus didnt pay extra leg room\n",
            "[(0, 1.244467275348747), (1, 0.667355859543659)] united ua flight 1247 sfo lax took carry gate im group 2 overhead bins empty\n",
            "[(0, 2.1120652195722407), (1, -0.5984418376679363)] southwestair today sporadically changed flight departure 5 times amp left two hours late flight uncharacteristic u httptcotxhyj40llg\n",
            "[(0, 0.5459764167815586), (1, 0.9995083630437189)] united considering im stuck newark virtually sleep 30 hours doubt hope car rentals available\n",
            "[(0, 0.4076712159349195), (1, -0.13853751331789427)] usairways hold hour\n",
            "[(0, 0.39314516467294736), (1, -0.07863960384169985)] americanair tried calling got high call volume moment message said goodbye hung\n",
            "[(0, 1.3840767621136465), (1, -0.3398206563033203)] americanair dfwairport trying get canx flight resched since noon got 2 call backs call disconnects soon answer\n",
            "[(0, 0.36179318287539164), (1, 0.0736311334175416)] americanair since leaving tomorrow miami one thing right deliver bags airport\n",
            "[(0, 0.2344590464452673), (1, -0.152667587723691)] usairways crazy treated mom poorly happy usairwaysfail\n",
            "[(0, 0.953062483797002), (1, 1.60328859740131)] united wanted cancelled flightled tickets special guess even united\n",
            "[(0, 0.767496599992606), (1, 1.1581723908652197)] united group 2 line gets longer every week almost one left groups 35 anymore time make explorer card group 3\n",
            "[(0, 0.5230553445500633), (1, 0.9769975068047243)] united trying reach number last standbye gave 1 meal voucher potential 2 day standbye\n",
            "[(0, 0.43834327752700386), (1, 0.988104178685893)] united thanks reply clarify airfare similar likely intended peer group 3 beer charge however\n",
            "[(0, 0.36437382467047363), (1, 0.9127864710651197)] united u cld explain disorganized inefficient company w surly obviously unhappy employees stays business\n",
            "[(0, 0.4179860353706743), (1, 0.05980583677442487)] americanair thats im asking exception staffer moving last minutewere nonprofit amp losing 400we want change ticket\n",
            "[(0, 0.6128786678791147), (1, 1.0187279213709117)] united thanks causing us miss connection 6hour delay flydeltanexttime\n",
            "[(0, 1.363193129652747), (1, -0.4402453233991903)] usairways americanair flight sf nyc made philly ur customer service telling refund last leg offensive\n",
            "[(0, 1.1314395654156433), (1, -0.43085107585777155)] usairways ridiculous 600 flight two hours rest wasted\n",
            "[(0, 1.794354573102337), (1, -0.7685201790009023)] americanair changed flight tonight couldnt aa behalf instead flight tomorrow poor effort around\n",
            "[(0, 0.43719201490230253), (1, 0.976291463439128)] united personal device entertainment system great app crashing every 1015 mins im glad free\n",
            "[(0, 0.5881470756927047), (1, 1.0458267970020219)] united dont ever print known traveler number ticket never get use tsa prescreen paid\n",
            "[(0, 0.5816115977857257), (1, 0.002880505049002188)] usairways 2 hours 7 minutes want know im still queue\n",
            "[(0, 1.3146707988161435), (1, -0.6675855283613347)] usairways stranded miami without updating departure boards cancelled flightled flight\n",
            "[(0, 0.48896663246207317), (1, 0.9735498992089842)] united rikrik__ made come help anything ^jp service hasnt great\n",
            "[(0, 0.24055460402158946), (1, -0.05861081521350481)] americanair company policy refuses employees speak employees phone interesting\n",
            "[(0, 0.23825906198554125), (1, 0.017967292323716036)] southwestair one looks like problem fixed httpstcocfi1e3kxa9\n",
            "[(0, 2.1249472090258683), (1, -0.874296393915325)] usairways thanks cancelled flighting flight 5097 today missing required training happy customer\n",
            "[(0, 0.01973424660695459), (1, -0.0010111179339493837)] virginamerica wow blew mind\n",
            "[(0, 0.14583017874150445), (1, 0.12284225044364296)] virginamerica plans short haul airline europe would defiantly fly guys\n",
            "[(0, 0.29339646877862546), (1, -0.09528408137128482)] usairways dont know luggage seriously\n",
            "[(0, 2.461620119718208), (1, 1.1920185860697068)] united change name united incompetence flight monday take 7 hour drive get flight\n",
            "[(0, 0.40599480399202326), (1, 0.1587181360441273)] jetblue effort fix points system 11 days call customer service still account update chasing points fun\n",
            "[(0, 1.5382375947902287), (1, 0.6671719494996028)] united trying change flight booked 6 hours ago online system charging 200 fee per passenger could please help\n",
            "[(0, 0.6769250202426308), (1, 1.0139904193823202)] united thanks updating 1 hour delay exact second got atl\n",
            "[(0, 0.4680802762287475), (1, 0.9960069132170882)] united service pretty much ruined day thanks weak attempt\n",
            "[(0, 0.33871418268005177), (1, 0.12357636304656176)] jetblue awww thank b6 glad hear made day amp one last question idea tail operating flt 606 2maro\n",
            "[(0, 1.248830772932244), (1, 0.6754956289054913)] united waited 40 min bags 45 min flight nomorecheckedbags\n",
            "[(0, 2.096442608407262), (1, -0.5635208232459938)] usairways customer service dead last wk flts delayedcancelled flighted bags lost 4 days last nt flt delayedcancelled flighted meal voucher\n",
            "[(0, 1.8311190568993996), (1, -0.685265510272218)] americanair made flight still update emails landed info ever sent second flight losing biz\n",
            "[(0, 1.1520986895819791), (1, -0.3351885076196608)] americanair late flight phoenix gave ticks away arrived chicago held bags hostage chicago rented van drove toledo 5 hr drive\n",
            "[(0, 0.4292000716309744), (1, 0.9202752739004686)] united q purchased ticket hawaii trip late flightmarch mean acquire miles based price distance flown\n",
            "[(0, 0.35271942701709863), (1, -0.004324037054319226)] americanair love holy automated phone system going give like 8 options give numerical shortcuts\n",
            "[(0, 0.9347441260194465), (1, -0.3470869404254268)] jetblue flew flight 3 months ago girlfriend got away sex restroom allowed\n",
            "[(0, 0.21246937436262722), (1, -0.020554685289309982)] southwestair horrible experience passenger size 13 seat offered 50 voucher christine c httptco1xzrk66wvq\n",
            "[(0, 0.3005359946529135), (1, 0.04427939310549581)] jetblue want room food allowances agents refusing give us vouchers use rooms book\n",
            "[(0, 1.0742808470157599), (1, -0.40833273808077714)] usairways updates flight 5202 orf phl one gate\n",
            "[(0, 0.04065990246866825), (1, 0.020830756316574526)] virginamerica wjere luggage slow lax\n",
            "[(0, 0.6620277749155253), (1, 0.06150445932405595)] usairways dcagthpn u r prof hostage takerswe stood bus 2 plane 25 minnow sitting plane mvmt amp 1 announcement 4 gt hour\n",
            "[(0, 0.35932690356423647), (1, 0.005530180338918824)] americanair derekc21 surprise ba doesnt registered system getting hopeful lets step okay\n",
            "[(0, 1.257573168748722), (1, -0.39876598000426183)] usairways grt flight phx last week tonight terrible 25 hours taxing give us water crackers compensate\n",
            "[(0, 1.0554403670384895), (1, -0.26587082710203946)] jetblue whats going flight 669 many free trips get epic inconvenience anku httptcopeuc0bmij9\n",
            "[(0, 0.07755041212177788), (1, -0.02488420369127573)] jetblue phew pant wheeze httptcozpz78poeon\n",
            "[(0, 0.384997006361132), (1, 0.0006604257501477626)] usairways saddens first tweet ever complaint customer service\n",
            "[(0, 0.5041301127608286), (1, -0.0835735808589062)] usairways nburnside26 u hate delays u amp holding hostage goingforgreatnessfail\n",
            "[(0, 3.14983314423926), (1, -0.14176863842878845)] united thanks letting switch flights bc checked bag cancelled flighting flight forcing take another 3 hrs late flightr\n",
            "[(0, 0.380781619482416), (1, 0.06382037221304544)] americanair 3 months straight travel ahead time find new airline\n",
            "[(0, 2.2316840575943115), (1, -0.6762564382244999)] usairways commitment excellence 2b praised get wrong city 2 days late flight right one 3 days late flight customerservice\n",
            "[(0, 1.3863567082825057), (1, 0.6524704682297165)] united ua3785 tonight told delayed due late flight crew idea crew coming staff unhelpful ideas\n",
            "[(0, 0.5083013618263915), (1, 0.9854138377370928)] united missing wedding delays would cool\n",
            "[(0, 0.24975146582809038), (1, -0.10406112121970142)] usairways cltdouglas slowest baggage claim ever\n",
            "[(0, 1.3919788858064928), (1, -0.5679394119084213)] southwestair flight 3113 omagtden 221 actually cancelled flightled hold hour website says conflicting messages\n",
            "[(0, 1.2823911673454285), (1, -0.44113421800285574)] usairways flt 419 2 hrs late flight baggage 1 hr see delivered suitcase wet inside amp nothappy\n",
            "[(0, 1.3515878230288914), (1, -0.11052293132982292)] jetblue news flight 122 pbiboston delay wait arrive airport based reported 1 12 hour delay\n",
            "[(0, 0.9414320279494723), (1, -0.3006736509749369)] jetblue im flight booze served 30 min gives lostrevenue angryandsober bachelorpartymishap\n",
            "[(0, 0.9609879630414417), (1, -0.27646997831680575)] jetblue boarding order someone boarded service animal member party allergic flight\n",
            "[(0, 1.3271960533598879), (1, -0.3459799480442981)] usairways really appreciate easy way get another flight mine delayed 2hrs mechanical reasons\n",
            "[(0, 0.5640239976454307), (1, 1.0557571841851223)] united 20 minutes plus get two first one transferred spanish hotline unacceptable\n",
            "[(0, 1.1862390986084501), (1, 0.6305103174048036)] united time arrive airport 615 domestic flight san diego\n",
            "[(0, 2.0113003843273827), (1, -0.6677910887283224)] americanair dotnetnate two hour wait exps sit jfk phx flight us computers shot lax flight\n",
            "[(0, 0.49285832698263493), (1, 0.9693970270214718)] united told go knowing issue go find wont fix\n",
            "[(0, 0.12783100252028984), (1, 0.00022678652938382528)] jetblue ccndjp send screen shot systems error email address provided\n",
            "[(0, 2.175787185287682), (1, 0.3871973719724334)] united waiting plane long missed connecting flight left early thats last flight tonight help httptcohbsj2sf17h\n",
            "[(0, 0.7238131501403416), (1, 1.0913260479745315)] united 3 hour delay plus jetway wont move biz traveler never flying u\n",
            "[(0, 0.6028570154418111), (1, 0.7308175095534244)] united deice taxing maybe makestoomuchsense shouldhaveflowndelta unitedsucks delta southwestair americanair\n",
            "[(0, 1.2923724730065282), (1, -0.6783243517363036)] usairways according wtop dca seems recovering nicely yesterdays snow cancelled flightling flights\n",
            "[(0, 0.4466685596402391), (1, 0.9602723314114915)] united yet still havent left yet cant watch prepaid directtv firstworldproblems\n",
            "[(0, 1.5737642521321422), (1, 0.794440826014075)] united bullying workforce ok get gate agents 2 work team 2 1 never cool delays flights unitedairlines\n",
            "[(0, 1.0555551302721522), (1, -0.31628218255830653)] southwestair poisonpill76 im boat 8am flight jacksonville get\n",
            "[(0, 0.4662898131565616), (1, -0.014404270247215325)] sb5551 sounds like usairways planned better since weather surprise completely unacceptable wait times\n",
            "[(0, 0.9971334310041869), (1, -0.27621466441933595)] jetblue offered flight 419 paid changed itthis 2nd time done ruins cruise plans\n",
            "[(0, 1.547115633466945), (1, 0.792910362238356)] united 2 hour flight fll ewr 1242 waiting 1 hour plus bags sign yet gives\n",
            "[(0, 1.2146610926030728), (1, -0.3533315447127141)] americanair lax amp got phone wreservations every flight thatd get bos 11 tmrw apparently unavailable\n",
            "[(0, 1.1261825652473358), (1, -0.4103705289424268)] usairways whos charge company wife missed connection ca sent luggage another flight\n",
            "[(0, 0.27106297775879723), (1, 0.010912239832644359)] southwestair hi saw black history month commercial tv amp im excited support monthwill grant 1 free trip\n",
            "[(0, 0.21411221655077708), (1, -0.060065646618877346)] americanair review systems notification website telephone systems place clearly inadequate\n",
            "[(0, 1.2084591433080836), (1, -0.10631306691435481)] jetblue great job getting flight 28 10 minutes early bad 50 minutes counting waiting bags\n",
            "[(0, 1.0333913558245214), (1, -0.4732873826214328)] usairways sorry meant flight 4420 supposed depart 500 says 630 issue\n",
            "[(0, 1.8607207313480965), (1, -0.8678894867676664)] southwestair find way cancelled flight flight 310\n",
            "[(0, 0.5423181387161142), (1, -0.17876277017214964)] usairways americanair partner w different hotel phl clarion proving difficult amp customer friendly\n",
            "[(0, 1.242689186938991), (1, -0.1999974332494749)] americanair ny_njairports aa1224 45 mins priority bags arrive late flight evening plans delta 20 min bag guarantee anyone\n",
            "[(0, 1.0884002765152712), (1, -0.3213445300122773)] southwestair youre going charge wifi us solid make sure doesnt take length flight open page\n",
            "[(0, 0.48223225980189266), (1, 0.16298818933695616)] jetblue called jb 3 timeseverytime auto vmsgyour wait time longer 9 mins waited longer 18 mins answer\n",
            "[(0, 0.3753247963821158), (1, 0.9182777735402553)] united perfectomobile admit app good lots useful func live seat map congrats\n",
            "[(0, 0.5482567124331772), (1, 1.0449700236912118)] united company values customer amp reading tweets im one feels way lostmybusiness\n",
            "[(0, 0.37545140262953697), (1, 0.09243096383695652)] jetblue free wifi flt 1254 pbi make 25 hr delay treat us right\n",
            "[(0, 0.8821476253310913), (1, 1.1255898544620881)] united im rebooked getting home 4 hours late flightr planned chances ill ever see bag unhappytraveler\n",
            "[(0, 1.8065471795962733), (1, -0.7186237213905882)] americanair fail flight rdu sitting waiting flight attendants logistics good\n",
            "[(0, 1.342169195894676), (1, -0.3031439584471364)] usairways flight delayed 5 hours reason given sure love flying airline whatajoke\n",
            "[(0, 2.1437409930053826), (1, -0.8521871683270481)] southwestair way get receipt cancelled flightled portion roundtrip flight used flight voucher need receipt\n",
            "[(0, 0.4416269230506353), (1, 0.05092135106888303)] americanair trying get home beyond complicated hard students split fly aa ever\n",
            "[(0, 2.2948648151225317), (1, 0.1008804679865012)] united change airports actually get flight flight fay cancelled flightled twice 180 taxi ride rdureimburse\n",
            "[(0, 0.743994510288201), (1, 0.017413556271447785)] usairways cant get anyone phone help award travelpurchased extra miles 10 minutes late flightr miles needed raised\n",
            "[(0, 0.13094394412602253), (1, -0.007653140943790852)] jetblue better better passengers flight108 jfk pwm\n",
            "[(0, 0.4678906468819892), (1, 0.05441635102306126)] usairways frustrating still gotten back bag sent ny mystery shame time\n",
            "[(0, 0.37039653937703665), (1, 0.9291935573117729)] united orthodoc oncall inflight glad service\n",
            "[(0, 0.30135144802263525), (1, -0.08860881366718727)] usairways possible earn dividend miles passenger even purchasing tickets\n",
            "[(0, 0.13941406992741479), (1, -0.06840791740304687)] southwestair using social business roadmap develop intelligent path embed social across enterprise ragandisney\n",
            "[(0, 1.9511883175930527), (1, -0.5383621783136696)] jetblue flight 790 us stuck plane nearly 4 hrs set take flight control deny us worst service\n",
            "[(0, 0.1626833422326124), (1, 0.052420820435673574)] jetblue capital one explained false fraud alert jet blue representative issue new tkt wasnt resolved\n",
            "[(0, 0.4403980456765946), (1, 0.9503380363997856)] united guys made day treated well thank\n",
            "[(0, 1.5026298780668494), (1, 0.35067479994197076)] united fail cancelled flightled flight frm gjt used reserv home iah sea reflight booking problems wout permission ph6rps\n",
            "[(0, 0.35008320663919484), (1, 0.011198948851387712)] americanair still reply email sent 11th february even sent email asking acknowledgment thats recieved nothing\n",
            "[(0, 0.5105689120710786), (1, -0.13760412950388246)] usairways americanair staff members looking like two heads check websites httptco8hh0c63tie\n",
            "[(0, 0.8631503365100339), (1, -0.1815570877179599)] usairways americanair hold 8 hours yesterday wo speaking agent hold w 2 phones 30 mins let bashing begin\n",
            "[(0, 0.36432567308189434), (1, 0.9173739179182658)] united designed deter people forgetting things provide storage space article says latter unfriendlyskies\n",
            "[(0, 0.6550722614398), (1, 1.1808151838285728)] united outbound 2 bags 70 lbs bags returning home 1 bag 50 lbs logic writing machine human help required\n",
            "[(0, 0.46904455666082606), (1, 0.9832412446870464)] united notifications yet staff board say accurate departure time\n",
            "[(0, 0.35126264722130085), (1, 0.11074303732328925)] virginamerica trying make change advance 24 hours priortried online earlier wanted 300 change fees\n",
            "[(0, 0.1317705134919428), (1, -0.059582404427615594)] southwestair asshole cut front system blows httptco7ujt8vtcpa\n",
            "[(0, 2.381432210899971), (1, 0.4113243793775784)] united thats didnt read entire tweet wifes 12pm flight delayed 630 thats 3 6 hour flight delays 2 weeks\n",
            "[(0, 1.1006777143000104), (1, -0.44321723287472886)] usairways ruined honeymoon causing us miss international flight stranded\n",
            "[(0, 0.27429622733493864), (1, 0.06484322746278019)] jetblue thats weather relate flightd nice blaming weather airport wasnt prepared investigation time\n",
            "[(0, 2.0364242820400187), (1, -0.7459662907347798)] americanair actingoutmgmnt make sure remember load bags onto plane cancelled flight flight forget\n",
            "[(0, 0.30842135193508485), (1, -0.08211155493222565)] usairways least could make caused ruining peoples memories ashamed\n",
            "[(0, 0.07563990044593967), (1, 0.07088048088926766)] unitedlies lies liesstill sitting gate moved inch httptcolulgnweffh\n",
            "[(0, 0.7228321853583635), (1, 1.0928053835922753)] united phone hour customer service cant figure awesome service\n",
            "[(0, 3.328915109585618), (1, -1.2540489645277428)] usairways flight booking problems flight using credit previously cancelled flightled flight cant get thru phone cant book online help please\n",
            "[(0, 0.4858240122039816), (1, 0.046876909326815284)] usairways service philly unacceptable look better service 16 yr old shouldnt hard time httptcowdaktmr7mj\n",
            "[(0, 1.5418495632844393), (1, 0.5765068838649483)] united showed flight several hours early tried call amp hold 15 min bf call disconnected\n",
            "[(0, 1.1672465057120114), (1, 0.620420912469587)] united 3rd party service known ezee flights man confirmed born india told name steve wilson\n",
            "[(0, 0.27865434773789777), (1, 0.011566133822765435)] southwestair hey friends phone alist number ivr hangs multiple times sure proceed\n",
            "[(0, 2.675311750756947), (1, -1.2663001827218632)] americanair flight veers icy runway dfwairport dfw flights cancelled flighted mon httptcoq37pown6uv cowboycerrone figures right\n",
            "[(0, 0.34184062668513043), (1, 0.041829299756896796)] southwestair still offer discounts seats children 2 would rather put seat lap\n",
            "[(0, 1.4579811093973156), (1, 0.6588329365280502)] united late flight crew btv last nite delayed todays flt miss connection cun play hotel tonight ewr\n",
            "[(0, 0.15085831213475873), (1, 0.03063299649544815)] jetblue kylejudah spoke baggage claim center gave travel credit responsible cost\n",
            "[(0, 0.5117075708437338), (1, 0.1160671585944812)] americanair another customer non service waited solve problem would miss funeral suck\n",
            "[(0, 0.4710704665711779), (1, 0.9618755780166818)] united really culture problem everyone tried work blamed someone else told theyre short staffed\n",
            "[(0, 2.9483810217750945), (1, -1.1508605630480253)] southwestair start new job tomorrow amp cancelled flight flight 1629 bwilax really cant get another flight today\n",
            "[(0, 0.689859283346984), (1, 0.0628504784440775)] usairways thank continuing worst airline didnt need extra hour sleep 29 hours travel anyway\n",
            "[(0, 0.6343019810128089), (1, 1.0584563880704525)] united day 3 saga maybe theyll finally make homeintentional gonna get back vacation days badservice\n",
            "[(0, 0.5045894703375616), (1, 0.9932584734165868)] united yes ill sending email customer service today\n",
            "[(0, 0.38649739074952244), (1, 0.11290183532318265)] americanair much status ep 15 million miles revenue first class ticket im sitting coach thanks rude cs staff\n",
            "[(0, 0.7639657018909103), (1, 1.1257475097842051)] united im try upgrade seats first class wait time phone 40 minutes help\n",
            "[(0, 0.27172836897905983), (1, 0.03123962539657548)] southwestair frustrated bought early bird 630am day tickets released got midb ticket spend 50 nothing\n",
            "[(0, 1.2184742274795681), (1, -0.4073545139270303)] usairways disappointed least could give us access admirals club hour flight wedding\n",
            "[(0, 0.27505807503090696), (1, -0.023651384967656598)] southwestair another delay wow\n",
            "[(0, 0.29465073070454895), (1, -0.028660622422035726)] americanair im sure certainly chilly back east today\n",
            "[(0, 0.12585135576511292), (1, 0.017085594594995965)] jetblue ugh always know way heart\n",
            "[(0, 0.5030278030980891), (1, 0.08460112679771432)] americanair dont driver service get employees work bad weather like hospitals etc badmgmt americanairlines\n",
            "[(0, 0.5454508356687509), (1, -0.14308373764043655)] usairways probably losing family world travelers customers due broken processes americanair hope fix\n",
            "[(0, 0.29562873730033185), (1, 0.12079737702988656)] jetblue looks like inflatable car seats got left plane guess theyll back sometime savethoseseats\n",
            "[(0, 0.7324967028219178), (1, 1.0991451964388173)] united thanks making everyone wait dark hour newark tries figure gate go incompetence\n",
            "[(0, 0.7900394860251984), (1, 1.1869401612359816)] united many people ua6318 going miss connections due long wait time sfo tarmac seriously u cant find empty gate\n",
            "[(0, 0.24150290523111517), (1, 0.059859028182860916)] jetblue well thng wait someone explain us situation responsibility httptcoml1jacpmch\n",
            "[(0, 0.37804158532029214), (1, -0.09426842103129861)] usairways choice pay another 50 go airport hopes treated better rep\n",
            "[(0, 1.0251829177898766), (1, -0.47127650240240526)] usairways bring copy photo babys birth certificate flight feel uncomfortable traveling real thing\n",
            "[(0, 2.232276987403692), (1, -0.8485605111627321)] virginamerica cancelled flight flight vx413 one sec delayed airport next cancelled flightledgonna email call reschedule\n",
            "[(0, 0.4468746406677127), (1, 0.7999266771330771)] united used committed continentalairlines flyer merger remember switched southwestair communicationfail\n",
            "[(0, 0.9739196623955327), (1, -0.2646624188817122)] jetblue 1st flight morning flying toddler plane heated comfortable temp boarding starts itscold\n",
            "[(0, 0.47354055304259135), (1, -0.004344278930245651)] usairways pls get back tallahassee one ever stranded gainesville long\n",
            "[(0, 0.2084088849597313), (1, -0.06049856365039464)] southwestair know alas live far far away books\n",
            "[(0, 0.331934802763448), (1, -0.12601499319275875)] usairways 603 amp 2705 dfw psp thank\n",
            "[(0, 0.26248199938781497), (1, 0.032591985534992256)] southwestair jason 108639 gate 3 san made afternoon southwestairlines stellarservice thanks\n",
            "[(0, 0.19479818122908196), (1, -0.07817169526585209)] americanair narrowly made standbylots snags trip\n",
            "[(0, 0.6444282205505233), (1, -0.2819019740636501)] usairways cancelled flightling 837 dont want put us hotel night guess\n",
            "[(0, 0.14677931106462985), (1, -0.04270720013161052)] southwestair filled form website darn guess ill cross fingers\n",
            "[(0, 1.0852906971746463), (1, -0.378922664264468)] americanair flight 2962 cll 0600 wont let check please help importantflight\n",
            "[(0, 1.3725858717623445), (1, -0.570545553211711)] southwestair waiting 70 minutes hold yall cancelled flightled return flight answer phone\n",
            "[(0, 0.31749899072501075), (1, 0.05841776609193477)] southwestair im upset luggage damaged rude employee laguardia airport didnt help\n",
            "[(0, 0.35465327215178416), (1, 0.029000250892108347)] americanair losing bags 4 daysampcharging 475 toarrange pick upin argentinaclaiming tollfree wont reimburse help\n",
            "[(0, 0.7854441056300866), (1, -0.10203203488675767)] americanair sure would bother agent airport didnt help amp nobody phone would ticket cancelled flightled reason\n",
            "[(0, 0.20981849235793262), (1, 0.04752723748469187)] jetblue phone rep 30 min transferred asking worse rep ever\n",
            "[(0, 1.7186245982094053), (1, -0.42633100303961)] southwestair hold 2 hrs got cutoff cancelled flightled flight cant get booked cruise florida terrible customer service\n",
            "[(0, 0.3365645934682644), (1, 0.8940121291075543)] united counter agents rdu deserve medal thankyou\n",
            "[(0, 1.1156855084729247), (1, -0.43997444237956335)] usairways respect stress merger one rep reschedulereplane 15 ppl already late flight youcandobetter\n",
            "[(0, 1.208237047701411), (1, -0.605838827004722)] southwestair flight cancelled flightled due weather next\n",
            "[(0, 1.4417427607567914), (1, 0.6983119904221271)] united u would able rebook get home sooner 2hr delayed flight linesforever customerservice fail\n",
            "[(0, 0.4193658464807952), (1, -0.2178648389496755)] usairways dealing w americanair solve probs team created manch nh staff clearly cteam btw notevenjv\n",
            "[(0, 1.120343082802061), (1, -0.40038977686692595)] usairways landed phoenix board flight quickly vegas time airport\n",
            "[(0, 0.14102431209354377), (1, 0.03137560525848717)] jetblue totally would outside view even camera ready haha evenmorespace evenmoreview httptcodxux6dbfd3\n",
            "[(0, 0.33707365986866933), (1, 0.2084602906877015)] virginamerica issue finding missing item plane help find airport plane headed next\n",
            "[(0, 0.4169488543845177), (1, 1.0092738748954733)] united apparently sleeping b terminal wasnt worst situation someone told ua passengers sleep baggage claim\n",
            "[(0, 0.3959874197243133), (1, 0.07655873516629695)] southwestair left computer plane two weeks late flightr found sent greatservice happy customer\n",
            "[(0, 0.26265105581936454), (1, -0.03582886515311428)] americanair better right thing take care cowboycerrone els youre losing business\n",
            "[(0, 0.43867342481482857), (1, -0.04570408744205469)] americanair best 800 message saying use website website saying need call dont answer hardtodo\n",
            "[(0, 0.44632093248606564), (1, 0.028272672543844548)] americanair love cant get agent phone automated system hangs\n",
            "[(0, 1.4689889375734702), (1, -0.7399687742957848)] usairways americanair wont even refund flight cancelled flightled horriblecustomerservice\n",
            "[(0, 1.3469172144929824), (1, -0.49909216977855925)] southwestair scheduled morning 2 days fact yesnot sure evening flight one cancelled flightled\n",
            "[(0, 1.0478487714168634), (1, -0.31022933315798057)] southwestair flight 1614 fll atl wife traveling infant line check baggage 200 people long due computer system crash\n",
            "[(0, 1.420130638022257), (1, 0.7125338852923513)] united yea booked 10 next avalible flights since sat 7am time comes plane 2nd day work missed hotelliving\n",
            "[(0, 0.34017813162775057), (1, 0.058150966961100226)] jetblue heading jfk principle alone deal w lost amp damaged bag jetblue jetbluesucks jfk badservice fail\n",
            "[(0, 0.4841594397377808), (1, -0.01680771691932585)] usairways far delayed goes looks like tailwinds going make good news\n",
            "[(0, 1.180440982139565), (1, -0.3678416470092515)] usairways great job today ruining 45 peoples vacation thanks incompetent pilot staff missed flights\n",
            "[(0, 0.31829487531110023), (1, -0.14327209954394596)] usairways another dead end handle aa lampf gave failed already 610362749899 vm full lost\n",
            "[(0, 0.3900262326299868), (1, 0.9064536071616406)] united need assistance pulling agents heads asses\n",
            "[(0, 0.29615861385938635), (1, -0.11405057996839808)] usairways open credit card earn 44000 miles wont credit miles account restore forfeited miles\n",
            "[(0, 0.27590785824259045), (1, -0.09649423849681715)] usairways thought moving lot business first impressions count glad miles cash\n",
            "[(0, 1.0947671344225811), (1, 0.5528789803660236)] united happy flyer ua flight 1161 sfo cleveland sunday 222 stay tuned blog article httptcovdfdodqvgx\n",
            "[(0, 1.2120662313145028), (1, -0.3722239374978237)] americanair superyan hear last call boarding flight jfk hours ago good luck wflights\n",
            "[(0, 1.4468452109396763), (1, 0.5292548783584384)] united well degree could know experience im cancelled flighting miles card thank god delta\n",
            "[(0, 1.1516692807542968), (1, -0.601777903973221)] southwestair heard rumor flight 898 cancelled flightled true\n",
            "[(0, 0.28809874760937876), (1, -0.11445514338665373)] usairways 45 minutes moved two feet bze httptcoawgjkjiiac\n",
            "[(0, 0.5006882958353819), (1, 1.0239925406302854)] united traveling guests mileage plus member using members miles great customer service\n",
            "[(0, 0.22854684308095863), (1, -0.14994410316624496)] usairways weeks\n",
            "[(0, 1.0211931092927153), (1, 1.9766369817812215)] united site errored last step changing award cant even pull reservation 60 minute wait time thanks united\n",
            "[(0, 0.3040240531677262), (1, 0.870555842786939)] united dang thought teleportation device ua514\n",
            "[(0, 0.24444564667995958), (1, -0.014799710221093696)] jetblue inconvenience understatement like torture clearly going wrong path jetblue\n",
            "[(0, 0.363056169755745), (1, 0.9255271832877615)] united yea refund airline ruined trip\n",
            "[(0, 0.2170048282408759), (1, -0.15348628973016434)] usairways certainly impression shes\n",
            "[(0, 0.5050989909457061), (1, 0.08935848682093611)] americanair looks like best hope guess us air dont think ill get miles alaska sucks\n",
            "[(0, 0.2532103662026987), (1, 0.03577960489175021)] southwestair let one person board early bird save seats entire party notcool flight2149\n",
            "[(0, 0.3687725309830929), (1, 0.1881105605243177)] jetblue dont need cut services charge give better flying experience thats use jet blue first place\n",
            "[(0, 0.9679049429586973), (1, -0.3028375179464866)] jetblue trying take stuff seat front bugging throughout flight didnt feel safe\n",
            "[(0, 0.052037560572521686), (1, 0.015282579328070546)] virginamerica doesnt look fat looks yummy\n",
            "[(0, 0.592989268084942), (1, -0.2545874255194385)] americanair sister received call trip wednesday flts 23483499 cancelled flightled resched next day\n",
            "[(0, 1.4397014789718725), (1, -0.525419667052205)] americanair flights cancelled flightled cant get desk nothing showing online reservation\n",
            "[(0, 0.48174559957334656), (1, -0.009787056188516755)] usairways ads phone systems waiting rep annoying thing ever especially waiting 10 mins\n",
            "[(0, 0.1125466420615244), (1, 0.008184873808672378)] virginamerica understanding helped thx comps\n",
            "[(0, 1.1505035084822264), (1, -0.1737211636619331)] jetblue third straight time flight delayed flying guys last trip\n",
            "[(0, 1.1366016999277058), (1, -0.42323776841607486)] usairways still says cant check flight information incorrect everything entered correctly\n",
            "[(0, 0.33076700918481455), (1, -0.05221425092038762)] americanair hold times disconnections excuse\n",
            "[(0, 0.2722529247459257), (1, 0.017495949613379823)] southwestair problem wasnt issued position today gate option upgrade good youre 64\n",
            "[(0, 0.8345308671221592), (1, 0.8600277599908165)] usairways united two broken airplanes two days late flightr im stranded funeral missing last semester college\n",
            "[(0, 0.29005529155357096), (1, -0.11772307759646325)] usairways hope pilot good day\n",
            "[(0, 0.6455896769766145), (1, 1.0028587835992553)] united nope rebook houston could get amarillo 11pm stuck sfo four hours\n",
            "[(0, 1.9183697685169758), (1, -0.7435633581359297)] usairways im flight finally air enough food feed customers movie entertainment 5 hr flight\n",
            "[(0, 2.2400250853178694), (1, 0.22939817896297976)] united first lost bags cancelled flight flight home 30 min wait talk somebody poorservice notgoodenough\n",
            "[(0, 0.6289124825208628), (1, 0.07893982563590564)] usairways thank blowing vacation couldnt get anywhere today make reservation also lost 2 bags mine\n",
            "[(0, 0.3667741184585372), (1, -0.019580102273405994)] americanair quit nonsense amp lies colossal infringement longer get away\n",
            "[(0, 0.41701362009485116), (1, 0.0201740871947864)] americanair chances making connection el paso aa504 dfw sat aa200 delayed 30 minutes\n",
            "[(0, 0.2721810007351648), (1, -0.04662841497136093)] americanair going reported police due sexual assult sad didnt care\n",
            "[(0, 0.503485035205904), (1, 1.049436182450545)] united 40 minutes waiting gate broken jetway different gate maybe\n",
            "[(0, 1.5351571588370265), (1, -0.4529737301682018)] usairways took 4 hours book flights yesterday due system errors americanair paid 320 extra due time lapse\n",
            "[(0, 0.6411997918161426), (1, 1.0776165458327018)] united id rather spend two days back seat volkswagen two hours plane disgruntled whatacluster\n",
            "[(0, 0.6702373787773693), (1, 0.19257518163840498)] jetblue spent hour phone customer service find cant help need help family pooling asap\n",
            "[(0, 0.7819228731692726), (1, 1.8338250189146479)] united excuse leaving minor spend night sobbing 9 hours plastic chair uas actions terrible united\n",
            "[(0, 0.15061514501810688), (1, 0.10326066365908332)] virginamerica spoke representative offered solution loyal customer flies virginatlantic well\n",
            "[(0, 1.3466560803668586), (1, 0.4901700801753357)] united gg8929 cancelled flight tickets thousands people didnt like exchange rate doublestandards\n",
            "[(0, 0.290934966924638), (1, 0.047309747255207285)] southwestair save mile visit family 2015 impact many times see mother planned change rules\n",
            "[(0, 0.4930613826043223), (1, 0.11857838765786635)] southwestair looks like running day still cant get phone follow dm info\n",
            "[(0, 0.9732488799125738), (1, -0.4210407136827867)] americanair online site doesnt flights listed chronological order resulting mispurchase anything done\n",
            "[(0, 1.5068907269862257), (1, -0.55337845893863)] southwestair thanks cancelled flightation today airline thats cancelled flighted lost customer today\n",
            "[(0, 0.20801674284839466), (1, 0.010442725907281195)] jetblue ripped suitcase yelled attitude geraldine employee baggage centerworst airline jetblue\n",
            "[(0, 0.3694195670678101), (1, 0.9077275041477607)] united going baggage claim newarktiredandwanttogohome\n",
            "[(0, 1.2051221103103589), (1, -0.27543340008963235)] americanair bought plane ticket 2 months ago still havent received flight info ticket email come\n",
            "[(0, 0.43493929704415735), (1, -0.020945120993613644)] usairways im sure dont question still remains found 820 crew wont come 950 810 flt tks\n",
            "[(0, 0.2845838627391462), (1, 0.010566134842761032)] americanair refuse customer willing pay upgrade half first class empty\n",
            "[(0, 0.4447184302805316), (1, 0.9429536239557383)] united rep wouldnt rebook waste time poor communication\n",
            "[(0, 0.34767663213944416), (1, 0.8900994858126088)] united thats weak see ya hey virginamerica\n",
            "[(0, 0.47104937709981676), (1, 0.9628807489364695)] united get tsa finally board ua 1534\n",
            "[(0, 0.4270661214920792), (1, -0.03693523233331095)] usairways us 728 lost ground power three different times grounded endlessly without air lights entertainment\n",
            "[(0, 1.214646324242803), (1, -0.2932051714102692)] jetblue normally late flightst flight experience worst 2 hours runway wifi amp tv working properly\n",
            "[(0, 0.3773505835560894), (1, 0.07012888354674443)] americanair yet im next terminal customer service area\n",
            "[(0, 1.1758222864242018), (1, -0.4217452959819024)] usairways would consider honoring original fare price try flight booking problems ticket\n",
            "[(0, 1.3058094317867985), (1, -0.2879984082153666)] americanair british_airways trying speak agent flight london tonight cant get anyone aa help\n",
            "[(0, 0.4337407926569464), (1, 0.9282170690790313)] united shame theres flex tickets transfer rules even calling neurosurgery icu isnt enough\n",
            "[(0, 0.3062314623250231), (1, -0.014226552354597645)] americanair guys totally losing ive aa fan years telling reps busy hanging really bad\n",
            "[(0, 0.3623597899577488), (1, 0.8929134946466724)] united trying since 1230 file report\n",
            "[(0, 0.1940940736479139), (1, 0.024614094353681414)] jetblue thats planned boston traffic due recent weather insane expedited would made\n",
            "[(0, 1.2764555882675765), (1, -0.5886705663357663)] southwestair need request refund flight cancelled flightled morning due weather\n",
            "[(0, 1.0372836954962175), (1, -0.29870280702691465)] jetblue expect delays dca 7am departure going orlando flight 723\n",
            "[(0, 0.4691530193540713), (1, 1.021656586033065)] united received luggage also looked left snow arrived im asking 50 people refunded\n",
            "[(0, 1.1803248124678272), (1, -0.38321614635136614)] usairways waiting luggage flight 1923 delay\n",
            "[(0, 0.2372554349870276), (1, -0.12936983582997078)] usairways yet see shortly\n",
            "[(0, 0.6464954520768131), (1, 0.06765053785539907)] yes filed report atlanta bags charlotte nc 24 hours late flightr still cant find luggage usairways\n",
            "[(0, 0.32377826284249156), (1, 0.13057837249152282)] jetblue maybe stop telling people wrong info customer service calls\n",
            "[(0, 1.0703936167381125), (1, -0.46444216939627614)] usairways us 728 pilot started flight announcing arrival gatwick heathrow moments concern aboard\n",
            "[(0, 0.2250557401802796), (1, -0.08451905577862957)] americanair inconvenience disaster 500 phone bill refuse pay\n",
            "[(0, 0.10329492620049902), (1, 0.06541372835344304)] virginamerica still develop app favorite airline\n",
            "[(0, 0.5341408548556447), (1, -0.11585381572702139)] usairways hold 58 minutes need help usair wont help\n",
            "[(0, 0.28835874888561397), (1, -0.13977637272030852)] usairways know youre dealing weather phlairport hot mess pls send reinforcements\n",
            "[(0, 0.22513123433132995), (1, 0.032482018552846575)] jetblue waiting half hr packages whats wrong guys httptcowvgpp3ymz1\n",
            "[(0, 2.546629306955317), (1, -0.7628596119741055)] americanair flight home cancelled flightled today way get another flight nyc texas 4 hour wait call back airline\n",
            "[(0, 0.6225117128663146), (1, -0.022982721075451944)] americanair phone disconnects stay line need checkout hotel 2 hrs amp place go cant keep calling\n",
            "[(0, 0.6139605986371938), (1, 1.0542221588371667)] united true gate agents 100 caused helpful thanks making miss connection httptcoxaizw2isml\n",
            "[(0, 0.6592360292931944), (1, 1.0894843145512474)] united planes waiting gate two hours passengers onboard cramped seats yuck\n",
            "[(0, 0.2882836896586361), (1, 0.06853562824526649)] southwestair im upset lied told ice runway every carrier able fly airport confirmed ice\n",
            "[(0, 1.8363389705837234), (1, -0.5148490754241106)] virginamerica must traveler miss flight late flight check bag missed morning appointments lost business sfo2lax\n",
            "[(0, 2.288104702059574), (1, 0.15263605477569023)] usairways pilot flight 729 didnt show departure amp theres broken computer next time flying united alwayslate flight\n",
            "[(0, 0.640504363712429), (1, 1.0710200355175337)] united 4 us stranded flying new orleans huston tonight stuck two days rather fly wait\n",
            "[(0, 0.4472662602447355), (1, 0.9358051171117876)] united mot getting refund\n",
            "[(0, 0.3209950674693402), (1, -0.11260537888932784)] usairways still hold1 hr 27 minsthank god chairman status status match delta\n",
            "[(0, 0.36681208412876687), (1, 0.15119435674285198)] jetblue im honestly would like get going journey\n",
            "[(0, 2.5317079492794226), (1, -0.8717756419261684)] usairways hold 2 hours cancelled flighted flight understand delay dont understand autoreflight booking problems tuesday help\n",
            "[(0, 0.2211382670403612), (1, 0.10326503748359069)] virginamerica already contacted central baggage amp sent dm renttherunway charging dress lost suitcase help\n",
            "[(0, 2.0559327832633185), (1, 0.3340468076534071)] united missing flight attendant delayed flight prime example 1 person impacts 100s people hnl gt iah ua252 wastedtime\n",
            "[(0, 0.45148057942749076), (1, 1.0158290141581254)] united never fly terrible service ruined entire vacation lostsuitcase noreimbursement\n",
            "[(0, 0.40861803015323106), (1, 0.08648771197224728)] americanair youre sending gate agent talk us joke airline thanks ruining vacation neverflyaaagain\n",
            "[(0, 1.227661841114161), (1, -0.2298781250444076)] jetblue phone agents cant see flights see online cant change tickets even paying frustrating jetblue\n",
            "[(0, 0.36050759508811225), (1, 0.9197079700511522)] united instead bourbon street quiet planes savethediagonals\n",
            "[(0, 0.4621766041607469), (1, -0.0022357792578216705)] usairways tweeted apology enough delay fiasco none insult gate agent worse except mark n bad clt\n",
            "[(0, 0.4915942170576394), (1, 0.08281685313978296)] usairways ive done everything still luck finding bag dont understand bag could misplaced upsetting\n",
            "[(0, 1.094673061475398), (1, -0.49704742581470734)] usairways scheduled flight sat2morrow choclt cho needs added weather advisory please evaluate asap\n",
            "[(0, 0.4196967656145594), (1, 0.9641651843874138)] united nice wonder pick respond maybe happy customers easier wonder many left\n",
            "[(0, 0.3061790535417923), (1, -0.013105986224837775)] americanair ive line waiting 40 minutes\n",
            "[(0, 0.38216665760113905), (1, 0.9207156179583259)] united sfogtaus ua343 217 is9jx1 seat appears mite problem dr recently confirmed 50 bug bites mites\n",
            "[(0, 0.39813478400724583), (1, 0.21786131881058046)] jetblue im flying miboston icelandair iceland 8 hours check bags way\n",
            "[(0, 0.4484574976856649), (1, 0.12366616094088441)] southwestair called told bag made phl still delivered call delivery service\n",
            "[(0, 0.35634654175355934), (1, -0.027103874337757107)] usairways plane crew professional courteous gate agents flustered\n",
            "[(0, 2.308705506728483), (1, -0.7174848289988595)] americanair agent sent family 3 diff planes dfw late flight due delay cancelled flighted plane started fail\n",
            "[(0, 0.06642626878313293), (1, 0.031706381775572265)] virginamerica tminus 32 minutes elevate silver upgrade window opens freeneversucks\n",
            "[(0, 0.3134114783544306), (1, -0.027170281917821212)] jetblue worst postpone trip cant accommodate guests like southwestair neveragain\n",
            "[(0, 0.4271357293649111), (1, 0.9747008731256326)] united engineer designed 787 door frame extend half foot plane seat 27a forced always sit\n",
            "[(0, 2.2118221678680516), (1, 0.07785668653224778)] united think guys half full flight 4 held overbooked 3pm flight fill one cancelled flightled mine\n",
            "[(0, 0.3653243746311241), (1, -0.00755414244463025)] americanair sa_craig helped one bit actually ended driving home due extreme disorganization lack communication\n",
            "[(0, 0.25710104034692816), (1, -0.05232824567133555)] americanair add insult injury go pick real class act ill stick delta\n",
            "[(0, 0.2946659597377432), (1, -0.05521146293619378)] americanair aa employees rude unwilling help 10000 miles rotten cherry top dog shit sunday nocareforcustomers\n",
            "[(0, 0.24037277328593198), (1, 0.12477550313356706)] jetblue absolutely worries im never flying ever even hitch hike cross country passengersarepeople\n",
            "[(0, 0.3106664090773678), (1, 0.10137700016870592)] jetblue left 175 people hot plane ventilation hour half bus jfk\n",
            "[(0, 0.5786678186215197), (1, 1.0489535314448286)] united thanks reply contact customer care get clarification issue\n",
            "[(0, 0.4689025118220978), (1, 0.9437661423274412)] united adam_karren zj76 save 200 checked snowboard trying check morning website wants 200 premgold\n",
            "[(0, 0.41596287010432126), (1, -0.035276772135540035)] southwestair well mom called earlier guys hold close hour\n",
            "[(0, 1.4554496404299828), (1, -0.6573579884495567)] usairways jfk baggage office open help rebook us cancelled flightled flight 3121 dca shameful\n",
            "[(0, 0.3563795194807544), (1, 0.1341124602556071)] jetblue middle seats sfo gt bos fun keeps getting 10 credits would much rather working tv\n",
            "[(0, 2.0026405047162723), (1, 0.36512601323261396)] united caught earlier flight ord gate checked bag youve lost ohare original flight lands 20minutes frustrating\n",
            "[(0, 2.7596210588240146), (1, -1.2067036382776426)] southwestair cancelled flighting flights 45 minutes takeoff amp sitting 45 min runway rescheduled flight badservice\n",
            "[(0, 0.3693201284764816), (1, 0.8900589339181053)] virginamerica congrats got business ewr sfolax fuck united fl1289 sfoewr clincher\n",
            "[(0, 1.8330054527021418), (1, -0.8276483095057227)] usairways denied mom flight needed breast pumping parts full flight please fix asap freeflight\n",
            "[(0, 0.2989090228038336), (1, -0.019019479255539786)] americanair break whatever want take responsibilitytoo bad customer media filmcrew chicagotribune wsj nytimes cnn\n",
            "[(0, 0.16295529325636102), (1, 0.028032625251092073)] jetblue free wifi board best thing thats happened since sliced bread\n",
            "[(0, 0.17580824743195156), (1, 0.05385436892880423)] virginamerica hours operation club sfo posted online current\n",
            "[(0, 0.35682486206066816), (1, -0.04755115805744995)] southwestair hold 34 min far trying book seat infant price increased 42 meantime\n",
            "[(0, 0.13342967120157626), (1, 0.07321773807109443)] virginamerica seat 4c cannot even open laptop paid extra seat\n",
            "[(0, 0.17659874044777354), (1, 0.1349605614801302)] americanairif miss saying goodbye friend cause crappy service swear never hear end itamericanairlines\n",
            "[(0, 1.4953703146629829), (1, 0.7777229487923637)] united appreciate changing time 10 min multiple times 6 hours flight annoying seems like 0 clue\n",
            "[(0, 1.5479157480213899), (1, -0.5394219050054432)] usairways get home syracuse 6 cancelled flightled flights one routing three us sitting charlotte\n",
            "[(0, 1.006073623136732), (1, -0.24952799747730547)] jetblue yup said would flight change fee plane 45 minutes apparently\n",
            "[(0, 1.061154048066474), (1, -0.4263370452475872)] usairways stuck florida flights service sucks nofood nodrinks nohelp\n",
            "[(0, 0.4069505697959131), (1, 0.009075107569734566)] americanair nice 2 know paid 4 seat sold seat bought 3rd seat good scam scam\n",
            "[(0, 0.5436103027403767), (1, 0.8189206037348032)] united pointless tweet least americanair asked follow try resolve\n",
            "[(0, 0.297118213184745), (1, -0.004715934876135406)] americanair sna curfew causes diversion provide transportation lax aa1237 pilot sure time\n",
            "[(0, 0.4135806590138049), (1, -0.09903433133385531)] usairways seriously keep trying seven hours corporate policy usairwaysfail\n",
            "[(0, 0.4164035362342113), (1, 1.0154085818703396)] united appreciate early arrival ua1002 chance ord ever bring bags\n",
            "[(0, 0.42999034965901706), (1, 0.9603911638033573)] united thats told refund doesnt really makeup inconvenience caused missed meeting\n",
            "[(0, 0.3616042368135689), (1, 0.12615535823362908)] jetblue appreciate speedy response longer delay inconvenience put customers please nix change fee\n",
            "[(0, 2.0374505647784407), (1, 0.3359122646643786)] united flight worse last flight attendants dont even know whether plane equipped power outlets seats\n",
            "[(0, 0.418851042948404), (1, -0.10361593544965463)] usairways 44 minutes hold far still havent spoke human never using\n",
            "[(0, 1.9417016639814275), (1, -0.7675985609302438)] jetblue believe website said could receive credit upcoming flights since cancelled flighted last one true\n",
            "[(0, 0.6104710707821946), (1, 1.123968598177034)] united maybe 1 person working customer service desk houston airport line 3 rows deep 1 person working\n",
            "[(0, 1.1313140640362214), (1, 0.5631184622592927)] united flight ua3364 sitting tarmac 30 mins report whyany input\n",
            "[(0, 0.23271852695952105), (1, -0.04047389868784756)] southwestair paid inflight wifi work download speed 021mbps amp ended watching free tv instead\n",
            "[(0, 0.9589720648086292), (1, -0.31195424868199007)] jetblue delayed flight 1601\n",
            "[(0, 1.209395049811331), (1, -0.4404776336599508)] usairways dealing w fam emergency told rebooked aa flight 4297 ord system need help asap\n",
            "[(0, 0.3460487094253936), (1, 0.8896922171805814)] united kudos capt herman relayed chief pilot emailing someone\n",
            "[(0, 0.44657688563813636), (1, 1.0094939527926314)] united luggage set go dca however rerouted dulles currently nolo however bags houston fix\n",
            "[(0, 0.6082926212329607), (1, 1.0102088898939288)] united thanks im booked spent extra 7 hrs ten w explanation flying middle seat char instead memphis\n",
            "[(0, 2.0854721555143074), (1, 0.21499321261281334)] united ethiopia adopting child need flight home add grr late flight 227 early 228 need change existing reservation\n",
            "[(0, 0.33792569114021254), (1, 0.06223398733770523)] americanair unamerican airlines lies poor customer services\n",
            "[(0, 0.319113343913541), (1, 0.04831711068831138)] southwestair let us plane bc toilets done even work goes family vacay playa del carmen mexico neveragain\n",
            "[(0, 1.084272089511238), (1, -0.35632062756099675)] americanair understand flight day going twice im extra meds diapers baby\n",
            "[(0, 0.529382845312587), (1, 1.0914323064931812)] united lack customer service astounds worst airline history airlines train staff\n",
            "[(0, 0.14083007606282263), (1, -0.06576737774989937)] southwestair employees spreading bit mardigras cheer 730 morning atlanta nftyconvention httptcottbty89ilo\n",
            "[(0, 0.3779867400354265), (1, -0.0283325256494677)] americanair thats number called wouldnt let speak agent issues weather today\n",
            "[(0, 1.2288404950816696), (1, -0.18018544555684057)] southwestair lost bag flight vegas el paso going dallas love gate attendant said see coordinate get love\n",
            "[(0, 2.033406621506468), (1, -0.7468238366568836)] thanks usairways fispahani weather disruptions caused crew run late flight sorry delay flight\n",
            "[(0, 0.4249974478286429), (1, 0.10378224026291968)] americanair theres employee gate 45 jfk telling people bag doesnt fit needs checked clearly fits aa291\n",
            "[(0, 0.49866525913320253), (1, 0.04301300674411658)] southwestair pls help get resolved amp reimbursement made gracias rico pls send private msg phone number email address\n",
            "[(0, 1.3243399087163366), (1, -0.6194608463974508)] southwestair thx note flight cancelled flightled today booked go another carrier\n",
            "[(0, 0.33101785984937376), (1, 0.894723202225644)] united denied upgrade catering issues poorservice\n",
            "[(0, 1.118432102003503), (1, -0.2578835500238677)] southwestair make us tru find space flights customer service bad spiritairlines\n",
            "[(0, 0.7893571074287355), (1, -0.06597971371823463)] usairways americanair best u could doi might get refund within 2 billing cycles months u guys asking another chance im done\n",
            "[(0, 1.2415017429463704), (1, -0.34158332153596566)] usairways tried reaching guys im running time patience want flight honor want confirmation\n",
            "[(0, 0.7723577000991431), (1, 1.0834607231669615)] united 5 hours 3 gates 3 planes late flightr still update explanation apology worstairlineever unitedairlines\n",
            "[(0, 1.7666608328588909), (1, 1.6027253857296402)] united time rantyou delayed flight still forgot luggagethen delayed tarmac moments love united\n",
            "[(0, 0.33557021466809006), (1, -0.003717137092632854)] americanair abcs pr let customers info possible might want go brush basics\n",
            "[(0, 0.6245103448133819), (1, 0.07003550967717098)] americanair suppose fl 4 hours ago im ive waiting hours ridiculous\n",
            "[(0, 0.4576477655546465), (1, 0.9805762454360661)] united crossed 4 prior times carriers issue karen rude untrained unhelpful also spoke\n",
            "[(0, 1.3769113418886687), (1, -0.473681471822887)] americanair retrain customer service first make proper adjustments cancelled flightling flights mistakes\n",
            "[(0, 0.26591757231279484), (1, 0.07866592887875981)] jetblue tsapre work every airline pay good money spent 30 mins phone fix zero success\n",
            "[(0, 0.7170134038379805), (1, 1.0422880970757253)] united morning 4603 delayed 7 hours get newark 10am meeting\n",
            "[(0, 0.2284431279951796), (1, -0.15184984013858097)] usairways mad love httptco4ojrsdwpkk nyc\n",
            "[(0, 0.5456284659093349), (1, 1.0623603936789339)] united thank compensating us 4 lost bags fly unitedairlines\n",
            "[(0, 0.30995540356464474), (1, -0.13245332561341205)] usairways told return call human\n",
            "[(0, 0.2030147620822657), (1, -0.016286727478985914)] southwestair easy fix let business select actually board 1st board preboards\n",
            "[(0, 1.2366219613282934), (1, 0.5972957545383166)] united patient luxurious middle seat next delayed flight\n",
            "[(0, 0.7114087431576377), (1, 1.0221749115750565)] united unsmiling rep told us hotel shuttle comes like every 15 minutes breezy 30 min late flightr taking cab going reimburse\n",
            "[(0, 1.3206147039269358), (1, -0.5534389267013332)] americanair trying speak agent whole day cancelled flightled flight\n",
            "[(0, 2.4957512812278067), (1, -1.203977581808875)] usairways travelling pwm atl sunday flight got cancelled flightled new flight cancelled flightled got disconnected reflight booking problems\n",
            "[(0, 0.3937793823992747), (1, -0.07682729007793544)] usairways fam thats supposed fly 222 currently hosp3 trys speak human yr phone sys cuts pls hlp\n",
            "[(0, 0.2715703549716907), (1, 0.11523757700107409)] jetblue want deal customer service agents practical knowledgeprovide direct contact\n",
            "[(0, 0.5529950192242478), (1, -0.09398203857154123)] usairways need help air 717 clt phl conf d1mqf5 need confirmed 1776 bna 1030 bumped day need home\n",
            "[(0, 0.6511569253992762), (1, 1.1726284133909357)] united heads didnt check 8 bags 2 checked arrived arent claim 2 peoples bags httptcodplq3mhqgd\n",
            "[(0, 1.2193375456250999), (1, 0.6517264867241517)] united asked boyfriend prom loudspeaker flight 494 said yes best day ever thank u much\n",
            "[(0, 1.475776161262396), (1, -0.23540790058648028)] usairways delayed depart bc ur flight attendant wasnt landing took 3 hrs get gate another bags\n",
            "[(0, 0.4452337820764128), (1, 0.9771187479165557)] united appreciated case waited extra 55 minutes lost mechanic fax log faxlike 80s\n",
            "[(0, 0.25054291359986275), (1, -0.1440411412849087)] usairways landed safely everything worked\n",
            "[(0, 1.247131108305266), (1, -0.3877639520110246)] usairways updates flight 1917 philly la sitting gate close 2 hours\n",
            "[(0, 1.003147299160791), (1, -0.34481778266048174)] southwestair bad enough seat assigned hes seating exit seat male flight attendant removes\n",
            "[(0, 2.0279323458619736), (1, -0.8226102680406236)] southwestair bad weather multiple cancelled flighted flights us scared noted next time\n",
            "[(0, 0.5298445959900389), (1, 0.952196936117751)] united uhuhgroup trying get nashville iad today instead tomorrowwhy preemptive though httpstcoybv0xaowkv\n",
            "[(0, 1.951021841276487), (1, -0.7581767890403016)] usairways despicable flight plan lost weve sitting tarmac hour 45 min flight\n",
            "[(0, 0.31669239814620287), (1, 0.0324631599006723)] southwestair think group could use nice cold drinks get airwe 21\n",
            "[(0, 0.369420745326161), (1, 0.9563905961465607)] united think best first class ever gotten denver lax wonderful\n",
            "[(0, 0.6310825456061586), (1, 0.045359081833544236)] americanair connect person without wait 2 hours hold still havent able resolve problem\n",
            "[(0, 0.41138853191614383), (1, -0.022232250596559477)] usairways obj_3 even airlines scheming get follow obj lmaooo\n",
            "[(0, 0.0303626608245412), (1, 0.008099467830967542)] virginamerica well didntbut\n",
            "[(0, 0.5433956623360965), (1, 0.06401222577751003)] usairways never mind could told gate way could delay 10 mins 15\n",
            "[(0, 0.39023829390840314), (1, 0.062413150697321534)] americanair thank acknowledgement ife didnt work well anyway maybe time upgrade lower profile system\n",
            "[(0, 0.6890180528620168), (1, -0.14420051266423758)] americanair 1416 cancelled flightled cant get two days explanation\n",
            "[(0, 0.3363957941372772), (1, 0.9344997395151583)] united great hear thankyou much greatly appreciate replies feel much settled\n",
            "[(0, 1.4287672045315682), (1, 0.3712433611741043)] united really need better system handling cancelled flightled flights httptco3ubcoasyws\n",
            "[(0, 1.6275615656429512), (1, 0.4950528345759616)] united flight already cancelled flightled morning snow storm denver im dc waiting pilot get\n",
            "[(0, 0.41754986613835865), (1, 0.9801572495952634)] united denied sure charge 150 one way 25 way hime\n",
            "[(0, 0.28146717848174635), (1, -0.048132804242100896)] americanair isnt sheer incompetence reigning dfw today plane gd runway doubt\n",
            "[(0, 0.5617083844464068), (1, -0.1458739360478642)] americanair robocalls another cancelled flightation dont accept change wont let connect agent wow\n",
            "[(0, 0.18224642872972913), (1, 0.056758374874786355)] jetblue analystdoc unfortunately thats available option current system sorry guys thats certain fail fix plz\n",
            "[(0, 1.4956617288981784), (1, 0.5260099383664653)] united thanks trying take money without notice industry cancelled flight service refund issued cont\n",
            "[(0, 0.21962379834553178), (1, 0.12211990287256838)] jetblue well lucky fly jbi guess would even squished airline\n",
            "[(0, 0.6127726426156203), (1, 0.02017782243957016)] southwestair helped nice lady phx checkin spent 4 hours hold 24 hours might want look efficiency\n",
            "[(0, 0.29438192069678953), (1, -0.04181649047971557)] americanair already spoke line unwilling help really poor support hitawall\n",
            "[(0, 0.39214723747160407), (1, 0.015436857605617641)] americanair guys 5350 dfw stuck gate half hour pull slide\n",
            "[(0, 1.3082137070773252), (1, 0.5859142668634091)] united entire problem never sent anything via email given flight booking problems number phone\n",
            "[(0, 0.2846656119210101), (1, -0.11673940051088821)] usairways already tried conf via dm\n",
            "[(0, 0.8125182846252104), (1, 1.1431352771941463)] united dm hold customer service long time 53 min getting runaround thanks\n",
            "[(0, 0.2893428604042317), (1, 0.11934972132268885)] keep waiting time cost anything jetblue hundreds people payed thousand dollars feedback httptcoji2pg4gom9\n",
            "[(0, 0.25510592104387686), (1, 0.12656084669561032)] virginamerica bad say takes 10 14 days via confirmation email inquired 3 weeks claim 6 8 weeks\n",
            "[(0, 0.4040024149640244), (1, 0.08192081757007696)] jetblue 4 hour policy called said didnt report soon enough would changed noticed sooner\n",
            "[(0, 2.0379009123802794), (1, -0.8775551004897294)] southwestair use luv swa hour counting hold flight cancelled flighted noluv\n",
            "[(0, 0.2768407451852269), (1, 0.03255117828763923)] southwestair completely let tonight gate agents ambivalence much sad amp\n",
            "[(0, 0.9188688411776946), (1, 1.5931332238178126)] united unitedappeals gg8929 kind hypocrisy cancelled flightling tickets bad exchange rate advantage united\n",
            "[(0, 2.523763974061224), (1, 0.05780182355138569)] united keep flights cheap earlyon time good flew americanair cancelled flightled flight 4 times last month unitedgt\n",
            "[(0, 0.6159514695156251), (1, 0.0289474260704078)] usairways moving plane end runway us sit hour half didnt even let us\n",
            "[(0, 0.574639484671889), (1, -0.09228018896335025)] americanair usairways maam complaint visit customer service desk sees line 45 people deep\n",
            "[(0, 0.1974545101317846), (1, 0.06524793421258189)] jetblue wife dog wouldnt even let plane daughter newburgh lives close wrong\n",
            "[(0, 0.19196371093862075), (1, -0.02123253788327503)] southwestair yes extra 77 wonder going yo loose room\n",
            "[(0, 1.596163254937187), (1, -0.6553840706182439)] americanair customer svc reps unable handle calls 24hrs cancelled flightlation policy booked yesterday need cancelled flight\n",
            "[(0, 0.4072348888186156), (1, 0.9618342050726116)] united truly worst day flying ever experienced\n",
            "[(0, 1.1990274983092897), (1, -0.4959451802534863)] usairways plz plz plz hold 4438 eyw 810 phl gtclt sooo late flight gonna miss connection jabevan221 40th gth239\n",
            "[(0, 0.42359322488656914), (1, -0.07529246770877553)] usairways yes horrible snow seriously hire people answer phones competitor call back numbers\n",
            "[(0, 0.23099884209171934), (1, 0.0794199047425223)] jetblue voucher cant believe took risk plane terribly filthy 15 screaming babies face\n",
            "[(0, 0.6371884595675654), (1, 0.05898349743166451)] usairways ive hold 40 minutes get receipt know guys busy think time higher staff\n",
            "[(0, 0.5983097731401333), (1, 0.9686164830112339)] united messaged requested called baggage team still newark please help let know next steps\n",
            "[(0, 1.037478792879852), (1, -0.42207888117984416)] americanair cxl flights tofrom dfw cll wo notice treat like trash phone offer compensation wth\n",
            "[(0, 0.09789906840353275), (1, -0.008955286872106605)] jetblue terrible landing 915\n",
            "[(0, 1.0261661586829895), (1, -0.35160917531841684)] americanair attached original ticket flight number 1672 isnt experience thought would terrible httptco5sdlyn9mss\n",
            "[(0, 1.098024562382792), (1, 0.583506119587997)] united charging people see freaking flight map httpstcoagpb45v8wt\n",
            "[(0, 0.26539648181640463), (1, 0.004669278868085032)] southwestair wifi plane gotta pay help broke homegirl\n",
            "[(0, 0.33284974018773517), (1, 0.0005070052414437515)] southwestair quick question bought wifi phone buy tablet 9 hours left trip\n",
            "[(0, 0.5482055011273589), (1, -0.18052208689738938)] usairways please dont go check process americanair uses mco absolute disaster\n",
            "[(0, 0.4955984206988675), (1, 0.09427129203338465)] usairways actually cared would one thing sounds like dont like told lousy service\n",
            "[(0, 1.27872873595227), (1, 0.7096541008564233)] united thanks remembering load bag onto connecting flight oh wait forgot iceland fun clothes\n",
            "[(0, 1.4065275268578235), (1, 0.6921770470672395)] united consolation staff stellar hour delays encountered every one 4 flights\n",
            "[(0, 0.34561819232402347), (1, -0.16160703127297643)] usairways mean posted usair empl direct anyone 800 accepting calls contact usair rebook greatjob\n",
            "[(0, 1.3366586205332425), (1, -0.5525599881508928)] usairways made cancelled flight car reservation came moneywhy reschedule time without crew\n",
            "[(0, 0.6267362329450267), (1, 0.007952096131020454)] americanair check reservation joe watson kelsey jennings hold 2 hours waiting call back eta\n",
            "[(0, 0.5397331483001486), (1, 0.0224860165360631)] americanair get travel question answered quickly online calling helping busy day\n",
            "[(0, 0.39327947289930826), (1, 0.9455937779600321)] united fast enough excuse service big hubs outdated craft southwest wifi awful\n",
            "[(0, 0.8543118568569384), (1, 1.8711095324842784)] united charge delay united 1612 still waiting\n",
            "[(0, 1.4996245107531203), (1, -0.4560260044819082)] americanair pretty frustrating cant even stay hold get help flight cancelled flightation\n",
            "[(0, 1.766129826882273), (1, -0.6734812868133482)] southwestair fort launder dale gate agent cant switch flights earlier flight phoneridiculous\n",
            "[(0, 0.2865059431160434), (1, 0.13409012862210218)] jetblue suck customer services worst whats point loyalty scheme dont honor badairline\n",
            "[(0, 0.47131107951122875), (1, 0.9205922071402837)] united us reboard without captain well sitting another 20 min httptcoeerekdf9fq\n",
            "[(0, 1.1765014045909892), (1, 0.5984885577097727)] united forgot intl flights lax dont go intl terminal easiest recheck ever woo\n",
            "[(0, 2.1204043970147444), (1, -0.5913095815880808)] usairways horrible service wrong plane arrived many confirmed passengers could get flight paid due lack seats flight\n",
            "[(0, 0.41207858270748504), (1, 0.9482410124365163)] united coach interior ua 992 looked like salvaged 80s tiny unusable video power amp lifevests floor ua992\n",
            "[(0, 0.3679635360549015), (1, 0.8910699068960831)] united generic form tons fields asking info already expected premier platinum another servicefail\n",
            "[(0, 0.3407556223454369), (1, -0.09447461704669338)] usairways oh irony dog spot barking waiting area right front please send cocktail coupon stat\n",
            "[(0, 1.2119198967116394), (1, -0.3245157471974565)] southwestair 1 guest needs change flight reservation 2 need happen say canplease help\n",
            "[(0, 0.6348036678691441), (1, 0.2191480612996872)] southwestair tried leave monday planes left mine one keeps getting delayed missed work pay cab\n",
            "[(0, 2.019484767033798), (1, 0.19291467302547516)] united hi booked flight yesterday received email w confirmation number today got error active flight segments\n",
            "[(0, 0.5037773507343051), (1, 1.0080577802522304)] united followed baggage rules website still charges 150 going one way\n",
            "[(0, 1.3455560666050201), (1, -0.4606351281315309)] usairways need help flight weather funeral tough combination hold hour please\n",
            "[(0, 0.48028861422859187), (1, 1.0008292883254724)] united great way start vacation time departure looking forward global first class suite\n",
            "[(0, 0.41955632930263553), (1, -0.09913364453825738)] usairways tried speaking multiple people reservations desk 30 min hold waivethefee poorcustomerservice neptune\n",
            "[(0, 1.1291520885480395), (1, -0.4363649896139531)] usairways flight 645 phoenix deboards passengers going salt lake city cant resolve simple bathroom issue fail\n",
            "[(0, 0.34497140835010726), (1, -0.09869444446553921)] usairways takes money requires 7 10 days process refund auto attendant hang usairwaysfail\n",
            "[(0, 0.36521090319432614), (1, -0.006402322044019747)] americanair yes says deliver within 6 hours pick line\n",
            "[(0, 0.3782086801990206), (1, 0.9090996397305239)] united interview long take hear back\n",
            "[(0, 0.5814471994868293), (1, 1.0057298102306742)] united thing fella done right today get pacific time zone\n",
            "[(0, 0.34450376073657396), (1, 0.8934817668723548)] united record denver concourse prior gettin shuttle want confirm location\n",
            "[(0, 0.34697225281086), (1, -0.10233562169229299)] usairways difficult work baggage claims dont answer phone\n",
            "[(0, 0.42847145893364524), (1, -0.16968429239712376)] southwestair completely understand act god weatherrelate flightd cancelled flightlation 4 days without reimbursement kind unacceptable\n",
            "[(0, 0.25975055808275976), (1, 0.024016095214267785)] southwestair leeannhealey yeah sale fares got places fly oh damn right live swa doesnt fly\n",
            "[(0, 0.40273692110802306), (1, -0.2315101877434264)] usairways americanair knowhockey sticks expensive baggage handlers shouldnt throwing cart\n",
            "[(0, 0.5340743228657852), (1, 0.07297793050019168)] americanair getting bit ridiculous made miss 2 full days work pay cabs back forth\n",
            "[(0, 0.2193187104317722), (1, -0.15235634863426323)] usairways absolutely\n",
            "[(0, 1.9250579630319302), (1, -0.7674046602618836)] usairways accommodated dsm flight tonight delay myrtle beach flight dsm back tonight\n",
            "[(0, 0.3951593320023196), (1, 0.9272758676503354)] united cant american airlines suppose httptco0ewj7oklji\n",
            "[(0, 1.3005918946918908), (1, -0.30579263220451014)] usairways patience connecting flight need guys every time travel every single time\n",
            "[(0, 0.3261896478944208), (1, -0.0894998596916289)] usairways arent twitter reservations connected people want reservations duh\n",
            "[(0, 0.3436955114560275), (1, 0.0503466021696826)] americanair robinreda stuck two days airport something pretty normal positive find plane europe\n",
            "[(0, 1.160489339891373), (1, -0.27556009451621255)] southwestair left ipad flight 1831 erw den opened claim 442998 many memories plz help get back\n",
            "[(0, 0.24041617569845172), (1, -0.1498970506570422)] usairways want icecream baby\n",
            "[(0, 0.20295067663998043), (1, -0.04506970072706901)] never got strip fast stoked special imaginedragons show tonight thx southwestair httptcotopqmvqnjp\n",
            "[(0, 1.3025162070258356), (1, 0.6232237895804655)] united flight mco delayed amp scheduled arrive connection departs options\n",
            "[(0, 0.2510361030940655), (1, -0.017323172936173012)] southwestair ugh kicking missing destinationdragons need imaginedragons back life httptcosbehi46bmk\n",
            "[(0, 1.872693915808978), (1, -0.7695127820383235)] usairways im unable use departing flight still use returning flight\n",
            "[(0, 1.5168887491965812), (1, 0.854693864151758)] united would like talk customer service agent service non service received last flight week go j\n",
            "[(0, 0.22923485645561395), (1, -0.14331208321859262)] usairways maybe drive usairwaysfail\n",
            "[(0, 1.9498767712562355), (1, -0.6743375031983488)] americanair flights leaving dallas right maui trying figure delayed flight 7 going\n",
            "[(0, 1.296905635466188), (1, -0.23836869685850312)] southwestair get kind update delayed flight boston houston 730 really need back home tonight\n",
            "[(0, 0.5144554706277629), (1, 0.9349293308709894)] united already rebook miss first appointments london tomorrow morning thanks ruining trip\n",
            "[(0, 1.9308164966072383), (1, -0.6932323530123061)] americanair flight jfk ege cxld runway hour flight moved 7am wont give luggage back nice\n",
            "[(0, 2.074814116097668), (1, -0.6966121729807713)] usairways nightmare ever end found flight today delayed due ground handling delays affecting prior flight\n",
            "[(0, 0.8638447271995672), (1, -0.23772331419738763)] americanair need go frm tpa mci tmrw amp connection thru dfw cancelled flightled u connect thru diff city hold 2 hrs\n",
            "[(0, 0.46312019075435046), (1, 0.22642136270192267)] jetblue poor storm customer service 1hr takeoff delay waiting snack cart rude steward names love guys trueblue\n",
            "[(0, 0.6452776203545766), (1, 0.03593778494158099)] americanair changed aadvantage travel plans amp called 8004337300 get help sea ur busy amp hangs gives\n",
            "[(0, 2.014073154763798), (1, -0.7519114888522594)] jetblue im disappointed flight cancelled flighted mostly excited listen song im blue flying jetblue\n",
            "[(0, 0.5470725517133682), (1, 0.9660691231507786)] united ewr ppl told call 1800 2xday since monday still layover loc ref tho help appreciated\n",
            "[(0, 0.30809608324464666), (1, 0.15473502803975367)] jetblue letting san fran media rate whats deal looks like last time fly anywhere\n",
            "[(0, 1.0660227885057743), (1, 0.5234274891109705)] united news departure flight ua51\n",
            "[(0, 0.4762370277155328), (1, 1.0658686245713562)] united never fly went vacation week lost bags ways clothes thankyou\n",
            "[(0, 0.30564399335442816), (1, 0.8684090282440021)] united nightmare continues httptcotsvgbrl15f\n",
            "[(0, 0.45974146813919115), (1, -0.06838603820725335)] usairways ok 4th try todaygiving 1245am 138 minute hold time terrible httptcops9q9rpsil\n",
            "[(0, 0.5022802383180865), (1, 0.03864353757318463)] americanair fly american family severe weather excuse cant call make change computer u cant modify\n",
            "[(0, 0.3648820133506666), (1, 0.05592821291902017)] southwestair still havent able get thanks responding\n",
            "[(0, 0.21969680806732733), (1, 0.09940776498520018)] southwestair bag possession clothes bag\n",
            "[(0, 1.30174400195181), (1, -0.3688249376263013)] usairways checked online tomorrows flight thought get auto upgrade already got email saying seats\n",
            "[(0, 1.4649217351892374), (1, 0.39499946346529224)] united stuck ogg looks like flight cancelled flightled help\n",
            "[(0, 0.27068342853134897), (1, -0.04960983558798171)] americanair good morning wondering pretsa check boarding pass morning\n",
            "[(0, 0.5572098847385788), (1, 0.028623351506666634)] southwestair hold waiting make special accommodations mom traveling 1 hour 24 minutes hold unacceptable\n",
            "[(0, 0.4633990909742651), (1, -0.0038884515208286877)] americanair still hold hung first time another 45 minutes httptcoimrlau77ih\n",
            "[(0, 0.7890002989361437), (1, 1.8336779299761181)] united nope still one helped giving united badservice\n",
            "[(0, 2.2917543158927973), (1, -0.7184391846217018)] americanair situation jfk evening going get better worse cancelled flight flight like yesterday 8h delayed\n",
            "[(0, 2.2525462891981523), (1, -0.8780684058975038)] americanair rldelahunty record loaaret got email couldnt get rescheduled another flight dont know flight cancelled flightled\n",
            "[(0, 0.4013405293346151), (1, -0.0964432880414522)] usairways also explain checked us airways site amp picked standby 1st put list\n",
            "[(0, 0.3274074080375826), (1, -0.11403138714119541)] usairways emailed week ago still nothing\n",
            "[(0, 0.20340543116027202), (1, -0.03884047406214104)] southwestair betsy besty gettin stuck las might bad mostbut want home homewardbound betsy besty thankyou\n",
            "[(0, 2.193433119712594), (1, -0.7017465748678934)] usairways three hour delay miami london none flights today delayed put another flight\n",
            "[(0, 0.49348099017253266), (1, -0.016549941951820236)] usairways upset customer service simple question phone system disconnected day today yesterday\n",
            "[(0, 1.0384441074430755), (1, -0.2739079605061916)] virginamerica lots flights book site working ive phone waiting 10 minutes\n",
            "[(0, 0.5077905287589115), (1, -0.01358384948000044)] usairways sitting runway 3 hours leave airport wo luggage ur 1st day\n",
            "[(0, 0.6057703242470497), (1, -0.045640729803512387)] usairways found great prices thru us air honeymoon website wont work hold hour told 10 min\n",
            "[(0, 0.17410497497982308), (1, 0.02815796941077684)] jetblue agents iad compounded problem making announcements jetbluemess\n",
            "[(0, 0.5375180462004202), (1, -0.007187194061049803)] americanair dear american 2 hour hold times become industry standard heard additional staffing weather\n",
            "[(0, 0.09755064219395611), (1, -0.018609478646037854)] stop usingthisword youre company rt jetblue fleets fleek httptcofd2tnyctrb\n",
            "[(0, 0.7216397745925608), (1, 1.0136878825877997)] united seriously 24 hrs get bags iad intl arvls carousel 2 custs wcancelled flightled connects understand irrops ridiculous\n",
            "[(0, 1.8986897422383244), (1, -0.7768213281691724)] usairways utterly unreliable didnt schedule pilot us624 flight seattle flights delayed usairwaysfail\n",
            "[(0, 0.26635313574973896), (1, -0.1131983295253184)] usairways ill addition reviewing blog agents pleasant experience less\n",
            "[(0, 0.49648253575391715), (1, -0.013364049897621607)] usairways us 728 returned gate get mel sticker oh look heard pilot clue mel sticker anyone\n",
            "[(0, 0.4435105623589467), (1, -0.02337629092192333)] usairways change correct last name via reservations already said cant change ticket name\n",
            "[(0, 0.28928720196271657), (1, -0.02666815737921066)] southwestair 20 minutes hold waiting ridiculous\n",
            "[(0, 0.4917625678524069), (1, 0.965879010313106)] united thanks lol ua6259 wait us per flightaware tail number ua5525\n",
            "[(0, 0.8526725606889183), (1, -0.34336917081523455)] jetblue blaming tsa flight 584 luggage debacle luggagegate\n",
            "[(0, 0.38345525319533413), (1, -0.01689366684891873)] nice try americanair heard crew whisper shes still hotel probably doesnt think work tomorrow\n",
            "[(0, 2.3809304159164157), (1, 0.17196531501482962)] united ua 6 finally cancelled flighted hrs delay replacement flight leaves late flightr one scheduled tomorrow cool\n",
            "[(0, 0.4200353432927099), (1, -0.0918608395655612)] usairways nothing done online help bought birthday present trying able afford change\n",
            "[(0, 0.47548318942823486), (1, 0.020424291022883477)] usairways way tell gate going stuck tarmack intl flt flt 878 going elm gate f6\n",
            "[(0, 0.13504155656370684), (1, 0.10295966045574642)] virginamerica many apologies r worse airlines dont even respond cudtomers\n",
            "[(0, 0.4276144820042264), (1, 0.07188069682589773)] southwestair trying rebook fare wanna get away pricing disappeared time refreshed normal\n",
            "[(0, 0.27029921828500275), (1, 0.1199092301556887)] virginamerica taking 12 years fly home dallas get shit together\n",
            "[(0, 2.0769521033880216), (1, -0.9088653956938992)] usairways stop cancelled flighting flights provide real help customers strandedinnashville\n",
            "[(0, 0.18638993846475002), (1, -0.07985157472371267)] americanair fat man stuck airplanes bathroom\n",
            "[(0, 0.22363327363394309), (1, -0.14749708008737095)] usairways horrendous pull shit together\n",
            "[(0, 0.5767504727822563), (1, 1.0509153873049382)] united waste time airline get automated message disappointing always\n",
            "[(0, 0.4389290340854361), (1, 0.9798132345358554)] united customer service terrible\n",
            "[(0, 0.33507914728805943), (1, -0.07796283296672533)] usairways vegas baby doesnt good time vegas lol\n",
            "[(0, 0.7346396021732535), (1, -0.38291357377478646)] usairways waive fee time cancelled flightation waive future date usairways ripoff poorcustomerservice\n",
            "[(0, 0.6318193666831049), (1, 1.0643347428079655)] united u gate ready gate agent going hour two\n",
            "[(0, 1.2279400204993753), (1, 0.6041544135306715)] united dont allow families small children board first anymore next flight another airline\n",
            "[(0, 0.5412017748930414), (1, 0.9667203386726606)] united u guys changed ages double booked seats ive even though platinum person none\n",
            "[(0, 1.2677847076030144), (1, 0.640430396163947)] united feel well informed yes flight indeed delayed thank httptcofuchzrzjg5\n",
            "[(0, 0.3488240661526024), (1, -0.005310488672206015)] americanair trying add tsa pre check number reservation online dont see option nosecuritylines\n",
            "[(0, 0.3558629928092038), (1, -0.04677125752900529)] usairways beamske real live person talk person whose luggage lost 4 days vacation wrecked yorkshire2002\n",
            "[(0, 0.23834196855030332), (1, -0.14647058824743361)] usairways tyvm usair happy night lt3\n",
            "[(0, 0.6449546704995548), (1, 0.9974719926104029)] united ask call get fixed tweeting bs questions stall makes things worse phone number please\n",
            "[(0, 0.3502989365690863), (1, 0.0029136837764545394)] americanair almost 3 million miles w u loyal u r u going reciprocate joke\n",
            "[(0, 0.4155046622918651), (1, -0.057466566350588555)] usairways told record refund someone please help long day\n",
            "[(0, 0.6179241074531184), (1, -0.07150631577620474)] usairways please improve phone system going multiple prompts amp menus told call back late flightr major fail\n",
            "[(0, 0.48035146783568816), (1, 1.0147733580930527)] united way simple apology goes long way even hollow one obvious dont care wellbeing\n",
            "[(0, 0.3173225562660823), (1, 0.8821587912232023)] united rude rude\n",
            "[(0, 0.5244532892247395), (1, 0.05097826268136399)] southwestair 4 hours delays make nice offer rescheduling next day\n",
            "[(0, 0.4209501024143229), (1, -0.09769326605905534)] usairways rebooked missed flightnever called didnt check email cont httptcoutfdhxa8pu\n",
            "[(0, 2.791134274503512), (1, -1.2513563273857835)] americanair email phone call nothing youve screwed flight familyfriends flights cancelled flighted reservations\n",
            "[(0, 0.26904264825106483), (1, -0.03455373037050278)] americanair fcuk shit service got fans\n",
            "[(0, 0.5893336510734565), (1, 0.07477866647414999)] usairways lack customer service shined need step get lost baggage delta return\n",
            "[(0, 1.6922285738561158), (1, -0.7341612088189973)] southwestair guy flight attendant last flight hilarious\n",
            "[(0, 0.40325562485764627), (1, -0.06553671540883509)] scm1133 usairways hate delays tried httptco7stktjxan1 although sure timbit\n",
            "[(0, 2.1823636308281564), (1, -0.7076918898732242)] americanair worst flights customer service second time ive cancelled flighted gotta pay hotel find rides\n",
            "[(0, 0.33349753314927105), (1, 0.0032569993377281376)] southwestair unfortunately call answered service horrid swa rolemodel finger pointing amp excuses disappointed\n",
            "[(0, 0.22402116111903017), (1, -0.0649273603668898)] americanair dont worry wont steal money\n",
            "[(0, 0.7629850491974962), (1, 0.13961469075607486)] usairways 8 hour delay phomia airline bad getting worse foolish american merge treat customers like crap\n",
            "[(0, 0.4648637380346829), (1, 0.07664351454665959)] americanair 800 number even let wait next customer rep frustrating cant talk humans\n",
            "[(0, 0.3961822873924899), (1, 0.01709193251720302)] americanair good enough info communicated point silence hours sat oh seat broken worst\n",
            "[(0, 0.12526592476156245), (1, 0.04806335562727889)] virginamerica fyi infovirginamericacom email address say contact password reset emails doesnt exist emails bounce\n",
            "[(0, 1.3871685770128188), (1, 0.6441463345716335)] united hi yes need free hotel stay honalulu due 4 hour delayua53 since miss second flight kauai\n",
            "[(0, 0.6537519683032889), (1, 1.042362990002844)] united yeah tried 10 times two different tickets told try late flightr\n",
            "[(0, 1.1245306642951103), (1, 0.5822864640321578)] united lost wallet flight 1007 yesterday houston bogota filled online form response yet\n",
            "[(0, 0.3219577336894145), (1, -0.02908155161291389)] americanair dm pay money want reach help way around\n",
            "[(0, 0.23104774050528418), (1, -0.04110349779267012)] southwestair sent another 4 drink couponsi think 30 coupons free drinks anyone\n",
            "[(0, 0.339543560105719), (1, -0.031132623988160798)] usairways southern hospitality luggage delivery service sav awful great delivering empty promises luggage 8hrsampwaiting\n",
            "[(0, 1.5445587705817123), (1, -0.371279842290882)] southwestair hold 2 12 hrs cant get 2 airport 4 flight icy country backroads help pls southwestair bna\n",
            "[(0, 2.083209638051839), (1, 0.07238088299176251)] united checking see flight 3466 atlord got cancelled flighted\n",
            "[(0, 2.092642740018705), (1, -0.9867355657529184)] americanair flight 386 jacksonville fl dallas showing cancelled flightled going rebooked another flight\n",
            "[(0, 1.8901283851909987), (1, 0.2302180361915813)] united flight scheduled 1156 105 havent moved never flight everyone moved without sense\n",
            "[(0, 0.3321380696808173), (1, -0.04553608933186079)] americanair tried book rwrd told couldnt bought tix usair aano choice didnt bother aadv svc\n",
            "[(0, 1.1574982214828713), (1, 0.5908918301671878)] united flight 1114 unfortunately isnt isolate flightd incident havent waited less 20min years\n",
            "[(0, 0.3190073431967271), (1, -0.051055637679258914)] usairways cost 900 change 100 ticket cost 150 purchase new ticket\n",
            "[(0, 0.39944219593427227), (1, 0.9102679634979826)] united going nothing like always\n",
            "[(0, 0.30287114602653487), (1, 0.014468250349501437)] americanair biggest joke ive ever seen telling everyone never use guys cause joke\n",
            "[(0, 0.23716311717314556), (1, -0.1275877293418367)] usairways yes delta\n",
            "[(0, 1.0987291450664773), (1, -0.29852426583053554)] jetblue token 7500 goodwill voucher passengers stuck flight 136 phoenix today 3 hour mark 27000 per passenger\n",
            "[(0, 0.33197363778074546), (1, 0.8924414931855021)] united os isnt controlled rather verizonwireless app new\n",
            "[(0, 1.176013776026305), (1, -0.40896781971412804)] usairways yes ground crew finally showed plane could depart late flight\n",
            "[(0, 1.1387567661591058), (1, -0.4487664283683324)] usairways first pilot late flight maintenance exactly happened two weeks ago unacceptable\n",
            "[(0, 0.5474418612754104), (1, 1.0033738131605139)] thx stand united rajuchinthala know frustrating appreciate patience try get way ^jh\n",
            "[(0, 0.38345312413375876), (1, 0.009633687215200814)] americanair gets betterother passengers rebooked direct airlines whereisthelove whybeaaff\n",
            "[(0, 0.6043104130068772), (1, 1.0447403076949764)] united aw thanks kind words totally makes extra 6 hours sitting airport soooo much better\n",
            "[(0, 0.46141527175539954), (1, -0.11003322078441978)] usairways put back hold hour completely unacceptable\n",
            "[(0, 0.6708134066246224), (1, 0.9934014310986783)] united get help changing ticket 40 minutes hold counting\n",
            "[(0, 0.799670618077127), (1, 1.8463729618276017)] united poor old united never seem get response right\n",
            "[(0, 1.0407581445695302), (1, -0.3725027837362642)] americanair okay since couldnt put earlier flight buy ticket another airline\n",
            "[(0, 0.1841703651014816), (1, 0.10142077846533715)] jetblue walked gate ask desk gate 1 httptcop6ucbvlv5e\n",
            "[(0, 1.1877301276063608), (1, -0.21712517620743474)] jetblue well time going happen safety come 1at looks like ill 2 look 4 another flight 1sttimeflyer\n",
            "[(0, 1.195049273322925), (1, -0.31194012684772665)] americanair flight aa1119 cx aa157 killing layover still wanting breakfast im hungry get dfw\n",
            "[(0, 0.4754377959344267), (1, 0.06145846911209989)] usairways enormous lines customer service two agents kind service httptcoffanixjhwh\n",
            "[(0, 0.42356087536048825), (1, 0.9674961099486115)] united also didnt ice frozen metal walkway wasted 40 minutes one knew simple jobs\n",
            "[(0, 0.26685839410845624), (1, -0.12381939859638605)] usairways thanks\n",
            "[(0, 1.335390203424146), (1, -0.27171465958958063)] americanair needs get shit together 2 counter people amp massive line people need catch flights httptco4mqfmxebxt\n",
            "[(0, 0.20616997040533203), (1, -0.07465172768120319)] southwestair hold hournot cool guys\n",
            "[(0, 0.6435194040457347), (1, 1.0204223347847812)] united okc ticket agent roger mclarrensp less helpful intl group travel problems cant find supervisor help\n",
            "[(0, 0.9110833865645771), (1, -0.31880202857818285)] jetblue give update flight 1684 mcogtjfk theyre saying mechanical issues disclose\n",
            "[(0, 1.4576551936311597), (1, 0.7237082072304561)] united 7 wifi tell family im gonna late flight cause sit grounded plane past two hours\n",
            "[(0, 0.4549603318597794), (1, -0.04721124943932849)] usairways seriously ridiculous shouldnt wait hour luggage land wtf\n",
            "[(0, 0.365663606469184), (1, -0.07378755813791375)] usairways learned although travel policy waive change feeyou still charged 25 reservation fee\n",
            "[(0, 0.3337250018156155), (1, -0.07547405556572834)] usairways pre schooler develop app thing crashes every single time\n",
            "[(0, 0.3634611250115286), (1, 0.007783978959048227)] americanair kaps12 international airline experienced record profits last quarter cant staff call center\n",
            "[(0, 0.4260337145863035), (1, -0.019622814407572003)] usairways question downgrade include losing first class get money back httptcolft7qd23sy\n",
            "[(0, 0.3386347426222855), (1, -0.08581324746745857)] usairways manage place family 5 plain none sitting next one 3yr old\n",
            "[(0, 0.4935933661489092), (1, -0.15223151559728165)] usairways americanair seriously service issues right decide tweet unbelievable\n",
            "[(0, 1.2348620849604706), (1, -0.6141360187292607)] southwestair anyone answering phones rebook cancelled flightled flights\n",
            "[(0, 0.338890925890158), (1, 0.06673425907977668)] jetblue never airline refuse help sit parents tiny kids guy willing jetblue httptcomzzfgqfhu2\n",
            "[(0, 0.5475295982747621), (1, 0.009851464000289217)] americanair 600 late flightr 2 complete itinerary changes lost work time yeah got rebooked\n",
            "[(0, 0.9995599590487404), (1, -0.08205826972257095)] usairways thanks helping reflight booking problems cancelled flightedflight yvonne anthony help us get tel aviv time happyfriday\n",
            "[(0, 0.6206876722977814), (1, 0.1692147686686042)] usairways cant wait never fly always delayed always lose bag rudest people planet southwest best\n",
            "[(0, 0.4547823909934873), (1, 1.0161355187791448)] united extra care airline unitedairlines dont care trust customerservice non existent dont 1\n",
            "[(0, 0.9253020779131891), (1, 1.8832272755492052)] united nope walked amp orf terminal amp united agent found showed last minute board us many panicked people\n",
            "[(0, 1.433655002345778), (1, -0.056401991296343525)] jetblue flight 1562 still waiting bags us checked 12 hours ago people missing connections please help\n",
            "[(0, 0.21594830556477493), (1, -0.003113726787043378)] southwestair truly best customerservice something goes wrong matter big small issue fix thank\n",
            "[(0, 0.43746535276229487), (1, 0.11779942937746823)] jetblue 6 hour delay supposed land 9pm 3am still boarding epicfail\n",
            "[(0, 0.3571492766629733), (1, 0.924447488045058)] united speaks basically worst designed web system ever\n",
            "[(0, 0.48097654920226846), (1, 0.9794215868053635)] united thanks effing holidays missing full day skiing due baggage teams incompetence flyyow\n",
            "[(0, 0.5478133771676271), (1, 0.023502240708644085)] usairways seats phone iwas told getting error msg due paid 1st class upgrd told check 12amsound right\n",
            "[(0, 2.457952401790658), (1, 0.18427293819516402)] united im snowy roads bwi called mileageplus amp told flight cancelled flighted 1 12 hours ago rcvd notification pls help\n",
            "[(0, 0.7481794632743662), (1, -0.011034635492651004)] usairways says call connecting get song dance weather weather bad 3 days called 2 days wasteoftime\n",
            "[(0, 0.23131103263869782), (1, -0.099644017790511)] americanair keeping aa air crew chief cousin alex espinosa dfw httptco0hxlnvzknp\n",
            "[(0, 0.1738806122661875), (1, 0.029467332090275584)] jetblue horrible experience check agent fort myers ill document send details boston\n",
            "[(0, 0.8161362541378062), (1, 1.0968795705878776)] united really fucked day hilo lax 2hr30min delay software missed connection getting home 8hrs late flightr upgrade nothin\n",
            "[(0, 0.22238477697364561), (1, -0.061175072330853314)] americanair issue requires bit tweet explain yall email\n",
            "[(0, 0.17071678622690437), (1, -0.029701918213097284)] southwestair thats bull add fare cart locked made way paypal\n",
            "[(0, 0.3338205827199944), (1, -0.0520735391608039)] usairways great operation guys running mechanical issues taping piece plane together lol httptcoi5v9wfbtue\n",
            "[(0, 0.4347744520606447), (1, 0.047975602481761935)] southwestair get weather delays hands nothing else offer massive inconvenience\n",
            "[(0, 0.46977022332406665), (1, -0.033172159192736576)] usairways im glad spend hour try track basic information already available\n",
            "[(0, 0.24042595796537738), (1, 0.03907584001529316)] jetblue weird picked cities test workednot one want works phone though ill use\n",
            "[(0, 0.44517846896302127), (1, 0.14124201949578877)] americanair giving hard timejust looking basic customer service aa lost bag eta return please\n",
            "[(0, 0.3692482367916985), (1, 0.9199571511766842)] united process purchasing ticket prices changed unbelievable ripoffs pricediscrimination\n",
            "[(0, 1.3515912570605018), (1, -0.3411591916956333)] usairways customer service line keeps telling call back late flightr disconnects talk someone flight\n",
            "[(0, 1.785107866204381), (1, -0.715800058079082)] southwestair question atl companion pass offer know need 3 revenue flight roundtrips whats revenue flight thnx\n",
            "[(0, 0.3063619346274313), (1, -0.010068994690900899)] southwestair also gave 1 hr 32 minutes hold maybe put people\n",
            "[(0, 1.1107039893281911), (1, -0.29261437799967827)] jetblue stranded passengers arent helped get another flight\n",
            "[(0, 0.7538033956018529), (1, 1.8921188380382297)] united never frustrated conversations united cant speak spanish courier company bag\n",
            "[(0, 2.2106728133191047), (1, 0.13433204959569423)] united heard vouchermiles credit cancelled flighting international flight yesterday didnt get email\n",
            "[(0, 0.6634697970883536), (1, 1.0340150722509966)] united thanks changed managed arrive 8 hours delay exhausted\n",
            "[(0, 1.3726080236597271), (1, 0.6769517402259627)] united flt 3444 delayed maintenance thats fixed cant board flight crew didnt stay boarding area fail\n",
            "[(0, 0.9215606055141224), (1, -0.41404044246816424)] southwestair rebook flight board bham\n",
            "[(0, 0.23126989475696982), (1, -0.14330747542395064)] usairways really\n",
            "[(0, 1.308882337132193), (1, -0.22513555857280063)] southwestair thank know yall cant control weather appreciate yall working get flight rebooked last two days\n",
            "[(0, 0.10174049621601604), (1, -0.003660017981755021)] jetblue definitely lots announcements app great\n",
            "[(0, 0.5740211370466602), (1, 0.09045012071823497)] southwestair 2 hours hold customer service never us sw\n",
            "[(0, 0.5107189955687611), (1, -0.028150362016251373)] americanair call center wont let wait hold would happily seriously supposed keep calling great\n",
            "[(0, 0.3190210341765529), (1, -0.09422190436524802)] usairways way treat women want someone contact explain make acceptable\n",
            "[(0, 1.9824632955703774), (1, -0.9201592061123405)] southwestair hold hr rebook cancelled flighted flight anyone working\n",
            "[(0, 1.4265503288873729), (1, 0.6289003672633741)] united load us flying sardine knew pilots 2 hours late flight incompetent beyond belief\n",
            "[(0, 1.0188568585892872), (1, -0.32226039364635994)] southwestair frustrated customer serviceopen seats earlier flight 154 change rip\n",
            "[(0, 0.5074236957054741), (1, -0.1422864977812648)] americanair usairways yes obviously stinks 4pm one option supposed fly 7am yesterday\n",
            "[(0, 0.54107175325546), (1, -0.017561141043092456)] usairways promise help nvr fly wu even 2 pay 2 fly w sum1 else badcustomerservice\n",
            "[(0, 0.6833131907385388), (1, 0.7355139707590793)] united guessflight going cancelled flightled 16 empty seats confirmed important frustrated\n",
            "[(0, 1.695320989309072), (1, 0.5053011756013059)] united 50 minute wait times help cancelled flightled flight help guy\n",
            "[(0, 1.2880099005496053), (1, -0.253260532904418)] americanair flight 1074 delayed hours human errors like food truck hitting plane lines frozen\n",
            "[(0, 0.6643986137473175), (1, 0.2128883346826915)] southwestair need get act together new morning 830 plane malfunctioning yet ive delayed 3 times\n",
            "[(0, 1.2788331747376527), (1, 0.5882041212123881)] united trying change flight online got error help via dm\n",
            "[(0, 0.31963577625249323), (1, 0.8704343053368646)] united online inchecking able netherlands ams\n",
            "[(0, 1.488581573044984), (1, 0.8343351413327877)] united worst customer service experience ever 40 minutes get jetway plane ewr tonight flight 354 disappointed\n",
            "[(0, 0.389462025638401), (1, -0.07031186108720819)] usairways tell get please\n",
            "[(0, 0.4358827392978828), (1, 0.05501176827684365)] americanair uwont allow me2make changes online force me2sit thru excess phone wait timesampstill insist charging crazy fees thats service\n",
            "[(0, 1.2546440326057087), (1, -0.39985460228375547)] usairways please employee called 5 times flight crew finish maintenance us 734 depart\n",
            "[(0, 0.3719618031383119), (1, 0.02893143302954867)] americanair another airline thats accommodating customers unable simply change passengers notice simply\n",
            "[(0, 0.17491898370822667), (1, -0.08790376417121158)] americanair sucks teco teco reclameaqui tripadvisor httptcoaugjscmolu\n",
            "[(0, 0.39153631438823794), (1, -0.1254163173629615)] usairways noservice good luck trying reach human twice sat hold 50 mins neveragain\n",
            "[(0, 1.108753783433483), (1, -0.3410422477255534)] americanair please explain costs almost price full roundtrip fair change departure time flight\n",
            "[(0, 1.5778864967944182), (1, -0.585985175741371)] usairways lies continue waited another hr get boarding passes flight supposedly created today cancelled flightled\n",
            "[(0, 1.0357016923911622), (1, -0.40401071217536827)] americanair interested possibly changing flight another dayneed see fees number busy\n",
            "[(0, 0.31182720261894664), (1, 0.06434900475892938)] jetblue even 5 years earthquakehaiti still needs helps rebuilding flyingitforward\n",
            "[(0, 0.7064734032919109), (1, 1.1379018399686192)] united 25 hour delay misplaced bag poor communication worse unsympathetic confrontational gate agent cool\n",
            "[(0, 0.5187668965935557), (1, 0.15174359582816715)] jetblue gives delayed 2 hours mco jfk every time\n",
            "[(0, 0.3644964666179387), (1, -0.08300082831210696)] usairways loosing lot business using barclays cant believe cant apply card live iowa\n",
            "[(0, 0.34977532343480605), (1, 0.9064809890970863)] united worst avoid like plague\n",
            "[(0, 0.41917006438458854), (1, 0.08226566331712837)] americanair finally take thanks customer service g8 reps c17 ctl idea caused system failure\n",
            "[(0, 0.5252296514358046), (1, 0.051952898791485416)] usairways link doesnt work ive tried tracking bag several times still doesnt clarify\n",
            "[(0, 1.1326902745341718), (1, -0.3773279022606508)] usairways providing poor customer service responding complaints copy paste template flight unrelate flightd complaint usairwaysfail\n",
            "[(0, 1.0707404835645562), (1, -0.34394397037790303)] americanair kax premium hoping flight better food tv know work service tnx\n",
            "[(0, 0.0932269304650554), (1, 0.011518236544567623)] virginamerica ready lets say together noooo turbulence today\n",
            "[(0, 0.2377658293522359), (1, -0.1400112277988267)] usairways happens isnt located\n",
            "[(0, 0.4912069541500137), (1, -0.033293803207426295)] usairways fuk u us airways yo shitty chicken salad sandwich overpriced u fuking make wait 6 hr layover fuk u\n",
            "[(0, 0.3248333138362807), (1, -0.006944791658804748)] americanair motor usually starts engine broke cvgairport ground crew failed time per pilot maintenance\n",
            "[(0, 0.4311545008340467), (1, 0.19103387488697862)] southwestair customer service fll bwiand pit terribleno one knows bags arehis job clothes amp gear\n",
            "[(0, 0.3297533437857404), (1, -0.029994475288490675)] southwestair got help nice lady phone georgia thank\n",
            "[(0, 0.311609952749165), (1, 0.0021992247006124483)] americanair whos pick best picture dont want board airline know\n",
            "[(0, 0.5853468936557559), (1, 1.0225971495408352)] united tried one available bogota everyone rude houston stuck 35 hours guys\n",
            "[(0, 0.46988518988043654), (1, 1.0463622585183847)] united yes bags came 1 hr arrived baggage claim awful experience ground bhm\n",
            "[(0, 0.3445437604949045), (1, -0.04752961896883112)] usairways customer service atrocious\n",
            "[(0, 0.5054430949045715), (1, 0.01750316402815284)] americanair theres direct miami w seat u rebooked niece tuesday cant get phones customerservicefail\n",
            "[(0, 2.61269465834841), (1, -1.2279142823285458)] southwestair flight phl fll cancelled flighted 221 flight available 224 done sw\n",
            "[(0, 0.5048989263422335), (1, 0.9542749655488411)] united flew sdf atl tampa delta left early arrived early crew helpful wifi worked\n",
            "[(0, 0.3554188082561148), (1, -0.07920802903813841)] usairways problem things worked airport thanks\n",
            "[(0, 1.1951705729827242), (1, -0.38729937484103355)] usairways wife flew italy recently bought tickets via finnair flights operated usair didnt get dividend miles credited\n",
            "[(0, 0.438067972916681), (1, -0.04026899558840598)] americanair ticket offices boston impossible book phone use voucher website headache please help\n",
            "[(0, 0.4708160663130473), (1, 1.001167545852103)] united yes want complain coworker neither customer service point airside\n",
            "[(0, 1.1235302861049272), (1, -0.44246158979684824)] usairways word delay reasons lgb twitter aflame flight tracking computer crash rumors true\n",
            "[(0, 0.5157042463572303), (1, -0.244439916811064)] usairways americanair anyone answering phones today listening damn messages 110 minutes\n",
            "[(0, 0.5490053846399107), (1, -0.10866617367744039)] southwestair delayed twice cancelled flightedsent complaint email yet response need explanation pls notsatisfied smh unhappy\n",
            "[(0, 0.8428124507700444), (1, 0.1576851508822355)] americanair called back put hold midnight literally want know im getting home im getting help\n",
            "[(0, 0.5086606695933975), (1, 0.9529228027361605)] united claim number havent back iad baggage since phone call speak someone\n",
            "[(0, 0.44465362846323686), (1, -0.08985857071289956)] usairways yup 134 minutes limit waiting hold thanks nothing\n",
            "[(0, 0.690830428511173), (1, 1.1347046523370852)] united getting better id suggest get senior manager gate retrain gate people\n",
            "[(0, 1.2342365985547934), (1, -0.5129487073731334)] americanair long day philly1213pm flt ord cancelled flighted notice message email nice platinums\n",
            "[(0, 0.3877458758277577), (1, 0.9306208193118047)] united july zero excuses outofdate system causes problems like\n",
            "[(0, 1.0530471450089207), (1, -0.1830778411243446)] virginamerica love 90s music blasting gate boston waiting flight sanfrancisco could get iced coffee\n",
            "[(0, 0.11995628221372365), (1, 0.014431311775450758)] jetblue catch name sure jason know\n",
            "[(0, 0.3333991812145874), (1, 0.036817875900669386)] southwestair 2 hrs put tag bag sayin go greenville instead raleigh kidding\n",
            "[(0, 1.903655860987615), (1, -0.9095514975703539)] southwestair passengers automatically rebooked flights original cancelled flighted weather etc\n",
            "[(0, 0.18112219951684375), (1, 0.004814263190504437)] southwestair might worst airline ever\n",
            "[(0, 0.46146173494312165), (1, 0.9637811244068232)] united speak real person get resolved politely efficiently 22\n",
            "[(0, 1.4094287843720374), (1, 0.7585524137403715)] united besides landing plane overall customer service experience poor late flight rude workers plus missing luggage\n",
            "[(0, 0.36092996273851674), (1, 0.9041887533436367)] united award longer showing available could possible become available\n",
            "[(0, 0.45128625244047443), (1, 1.0099288549718748)] united english ill dm though dont think youll make plane appear\n",
            "[(0, 0.4436673056117212), (1, 0.9439880126091819)] united guess thats busiest route based trafficfuel costs regional jet decision still great 4 travelers\n",
            "[(0, 0.4605435628165005), (1, 0.9154837056307472)] united unavailable leg registered hours sold option offer 45min 400ticket travelocity 2of2\n",
            "[(0, 0.35303928612762286), (1, -0.11909880193272343)] usairways look delta made right call cho please evaluate httptco3khgjofgpx\n",
            "[(0, 0.5870080927981193), (1, 1.053539415100247)] united right think take stop get deiced wasnt done planes sitting night\n",
            "[(0, 1.5930684293232718), (1, -0.5549964252862546)] southwestair ive hold 2 hours reschedule cancelled flightled flight morning gives need help\n",
            "[(0, 0.18931851201157152), (1, 0.04999237590040181)] jetblue something think dealing people wrong excuses figure amp expect unexpected\n",
            "[(0, 0.37772549507203157), (1, 0.9425669709450847)] united yes three different checkers along walk plane overkill\n",
            "[(0, 1.271457122556438), (1, -0.07560137351717686)] virginamerica hey first time flyer next week excited im hard time getting flights added elevate account help\n",
            "[(0, 0.18581931492644363), (1, -0.0751623233111184)] americanair 140 characters arent enough describe inconsiderate employees\n",
            "[(0, 0.46614701214533416), (1, 0.08950205449615509)] americanair told us drive back drop could attempt fix really dont time terrible\n",
            "[(0, 0.5078482572157893), (1, 0.014646204800460064)] usairways warm weather hubs means mexico us cant go anywhere else since lost bags hope attempt rectify\n",
            "[(0, 0.10362411044045886), (1, -0.014013689147725845)] jetblue wsj team offer inflight access journal broadway world httptcoasyqe1tdjp\n",
            "[(0, 0.515298553376089), (1, 0.9255837702253245)] united 55hrs late flightr still cant figure random text updates embarrassing ua3728 httptcovftuyjh45x\n",
            "[(0, 1.2998010699711335), (1, 0.6544017752078786)] united ^jt ord phl flight 915 pm cdt delayed dm im kinda hoping stranded ord either\n",
            "[(0, 0.5229965189303999), (1, 1.0048358595559315)] united much help disappointed customer service\n",
            "[(0, 0.2984426882654153), (1, 0.16799313744606803)] jetblue heard charge 1st bag tighter seats need loyal jb customer anymore\n",
            "[(0, 2.211189144369394), (1, -0.7477865647425767)] americanair worst airline cancelled flight flight dont let know wait hold 30 mins told enter callback middle night\n",
            "[(0, 1.5792249816017947), (1, -0.17108079127533413)] usairways nothing like back back delayed flights let hope one isnt 12 hours like last time\n",
            "[(0, 1.581809290339834), (1, 0.5037890970072813)] united flight cancelled flightled bdl stranded dulles_airport waiting almost 2hrs customer service shout diligent agents\n",
            "[(0, 0.4485133855560741), (1, -0.006341473326847961)] americanair got back eventually rollercoaster got airport amp got speak someone things got fixed quick\n",
            "[(0, 0.44685526681925397), (1, 0.10914669034621247)] southwestair experiencing worst customer service ever currently waited cs rep put hold actually hung\n",
            "[(0, 1.1527252691120544), (1, -0.41512130400267133)] usairways nah flight next week inside chairman 7day window still havent released last open first seat\n",
            "[(0, 0.39207536977950586), (1, 0.8838681272989781)] united going rectify please direct complaints department stickingtodelta\n",
            "[(0, 0.29033429677581823), (1, -0.05226497969957117)] usairways strikes againlost bags two theworst\n",
            "[(0, 0.6970946086753768), (1, 0.0495532417923617)] americanair please call us back rebook 7403607771 need get back columbus please help\n",
            "[(0, 0.3012092712059212), (1, 0.005031314531559209)] americanair genuine give opinion occurred last night 445 fly phl mia assistance airport\n",
            "[(0, 0.26921419173760686), (1, 0.12300132008110481)] jetblue lost loyal customers use 410 times year\n",
            "[(0, 0.48657461445124217), (1, 0.9739758512412509)] united impossible actually get passenger luggage final destination\n",
            "[(0, 1.1062502170625836), (1, 0.5593910220192881)] united cross country flight sfogtbos wifi even soda quality inflight entertainment sad httptcoxhlc30mtff\n",
            "[(0, 0.4493996578015163), (1, -0.19106922867615356)] americanair im frustrated usairways attitude toward execplat members thenewamerican\n",
            "[(0, 0.10374153340861834), (1, -0.03272416575608626)] jetblue close prechk 8pm sunday jfk annoying\n",
            "[(0, 2.101831171180816), (1, -0.8825077813270988)] southwestair traveling 2bwi nmaryland 2morrw chance flight cancelled flightled inclement weather chance get earlier flight\n",
            "[(0, 2.6014579766569175), (1, -0.276631273709191)] southwestair mcogtdca flight almost full people screwed msydca cancelled flightation united usairways didnt cancelled flight swamistake\n",
            "[(0, 1.1952825070841044), (1, 2.7695828300260574)] united cant believe united cant find someone simply check seat back missing passport loved united debating choice\n",
            "[(0, 1.1747381970927457), (1, -0.21488469250604217)] jetblue luggage flight 424 waiting hour bags jetblue poorservice\n",
            "[(0, 0.41054180311007726), (1, 0.1277510823172667)] southwestair thanks taking care today michele rocked customer service gate 25 hou\n",
            "[(0, 0.8539692154155043), (1, -0.31071375347884717)] virginamerica really looking forward flight let know rescheduled diehardvirgin\n",
            "[(0, 1.310413132059376), (1, -0.3650622092715193)] americanair calling 1am tell flight rescheduled 12 hours late flightr supposed seems like bad solution\n",
            "[(0, 0.16954916627006017), (1, 0.03448748197308953)] jetblue martysg spoke corp customer support already shame probably reasonable cheaper resolution regards\n",
            "[(0, 0.6980271530920494), (1, 0.7819936485942093)] united sister amp bil stuck detroit desperately need florida flying w usairways anything\n",
            "[(0, 0.5547701069330573), (1, -0.09621391127676893)] usairways hold 2 hours 54 minutes whats going\n",
            "[(0, 0.42343405923326555), (1, -0.17115210436372533)] usairways hold hourconnected wrong department automated systemtransferred another 45 min amp counting\n",
            "[(0, 0.33012951790284134), (1, 0.0903399009916218)] jetblue cant make changes website still charged 25 dollars using phone\n",
            "[(0, 0.3224116405608044), (1, 0.004152093907251404)] southwestair long take points rr shopping post account got email saying ive earned points dont see em\n",
            "[(0, 0.647129754842506), (1, -0.07005908790396026)] usairways wont 5 hours holding give couldnt borrow phone longer 5 hours\n",
            "[(0, 1.8171203706197625), (1, -0.5981122340837424)] jetblue flight 1318 delayed connecting boston possible switch flight 118 make connection\n",
            "[(0, 0.31171590161592344), (1, 0.06874843476466999)] americanair bags arent even loaded plane flight293\n",
            "[(0, 1.421225756084905), (1, 0.43896873773768696)] united apollochplayers want go home tonight cancelled flight last leg reserv wout permission ph6rps\n",
            "[(0, 0.07584218451859412), (1, 0.05327445171570684)] virginamerica way fly elevate gold\n",
            "[(0, 1.6306761644558878), (1, -0.41846044445597463)] usairways disappointed toll free number terrible customer service flight cancelled flightled would like get home\n",
            "[(0, 2.1936482235503445), (1, 0.46717098347906916)] united worst service ever denied access flight moved flight 6 times hard schedule gate delta next time\n",
            "[(0, 0.7093521273689722), (1, 1.0852132258700933)] united asap mean two hours worth delay return terminal count luggage third time gottogetbetter\n",
            "[(0, 0.42018082358924846), (1, 0.8707028932139007)] united wont wedding irreplaceable milestone theres reflight booking problems repaid\n",
            "[(0, 1.0962161322467054), (1, -0.4796621121641403)] usairways attempting ckin flight 219 day site unable retrieve details called twice disconnected\n",
            "[(0, 0.7727125579610085), (1, 1.8655877627841249)] united silly im flying delta today united club staff attendants surly unhelpful always seem bothered pesky folk\n",
            "[(0, 1.5056029805436508), (1, 0.719942917724598)] united never flight delayed hour due unbalanced load delays flylaxairport great job idiots\n",
            "[(0, 0.6527893626978679), (1, 0.00044065768714219433)] usairways us airlines 699 la rdu holding onto baggages hour already everyone still waiting\n",
            "[(0, 0.5666277473516145), (1, 0.9715545168823005)] united says weather delay yxe morning weather didnt affect airline ua6136 httptco4jdvk8tcqx\n",
            "[(0, 0.617747540204945), (1, 0.09404784458729877)] usairways ah given one shuttle voucher ever get back airport youll getting bill\n",
            "[(0, 0.40126357517031414), (1, 0.9197749601529444)] united happy found phone easily worst system ever heard\n",
            "[(0, 0.4334512327976345), (1, 0.9950494978090636)] united cheertymedad gee thats like almost caring ppl think im int trusted adult w daughter\n",
            "[(0, 1.5217244776025072), (1, 0.4097691195870585)] united got rebooked aa one question though automatically refund check baggage fees flight cancelled flightled\n",
            "[(0, 0.7958990123760039), (1, 1.1041062525455878)] united would person take hours hours wait time tell lie\n",
            "[(0, 0.31531350085509596), (1, 0.014147253512267376)] southwestair left ipad seat pocket filed lost item report received exactly 1 week late flightr record unbelievable\n",
            "[(0, 0.35118217092067827), (1, 0.009688957446156603)] americanair yes dulles need delivered embassy suites herndon va im still chicago fiasco lax\n",
            "[(0, 0.5009418091085649), (1, 0.039119897331758864)] americanair improve envoys performance 5th trip ord 2015 ive delayed hours envoy could drive faster\n",
            "[(0, 0.22704567925493244), (1, 0.014155949400798153)] southwestair never mor e disappointed company charging 8 use wifi works 8 apps parhetic\n",
            "[(0, 0.22408682118527146), (1, 0.07791735806963158)] jetblue appreciate quick response one go outside check temp leave buf currentlysittingontarmac\n",
            "[(0, 1.0732309961015392), (1, -0.25737710183903867)] virginamerica im pulling hair trying book flight u site doesnt work iphone ipaddont computer help\n",
            "[(0, 0.4203680356525179), (1, -0.062073464021120725)] usairways worst experience ever guyssee blog tomorrow experience maybe help make better\n",
            "[(0, 0.28117893386210635), (1, -0.006848420150111778)] americanair would also like say kind move adding points\n",
            "[(0, 1.3487663095943958), (1, -0.6455318661637387)] americanair flight got cancelled flightled grk dfw lex tomorrow need rebooked\n",
            "[(0, 0.4026071204030404), (1, -0.050880684254741945)] usairways pleading car service stay 3 hrs past pick left family ok water crackers\n",
            "[(0, 0.3437164708192037), (1, -0.08085052366153248)] usairways bad weather shouldnt mean bad service\n",
            "[(0, 0.5520179535138701), (1, 0.1360264260484924)] southwestair wife needs help stranded chicago cant get monday wont find bag volume high\n",
            "[(0, 0.3977072545393871), (1, -0.05997197232921672)] usairways id suggest proper information dissemination staff timely amp relevant schedule prevent future\n",
            "[(0, 0.41197687521327114), (1, 0.8611762266356107)] jetblue vincenzolandino cbarrows take places united simply cantlike nonstop st lucia\n",
            "[(0, 0.8738727680902693), (1, -0.3598474574751188)] jetblue happy accommodate peanuttreenut allergies flight 1st online cover air provider\n",
            "[(0, 1.202971775065165), (1, -0.43208855148549874)] usairways team terrifyingly rude young mother amp baby trying check flight phx jwa help\n",
            "[(0, 0.27754122328124425), (1, -0.1439316519097768)] usairways tell reservations rebook 5080 5129\n",
            "[(0, 0.43135270308685586), (1, 0.2040522148365304)] jetblue still sitting plane newburg getting ridiculous way treat loyal customers\n",
            "[(0, 0.38817418797197917), (1, -0.07381192611649462)] usairways told offload captain hours terrible experience\n",
            "[(0, 1.1635533907184639), (1, -0.19419117561343785)] jetblue something going alerts flights delayed several times parents im receiving alerts\n",
            "[(0, 0.37060411550928185), (1, 0.041989379823362115)] americanair submitted case aa customer relations two weeks ago word ever since whats point even cr\n",
            "[(0, 1.1675772209622333), (1, -0.35966581603769227)] americanair best agent could put flight arriving tomorrow afternoon six hour layover\n",
            "[(0, 0.5138202336240411), (1, -0.23633432197199752)] americanair anticipate decisions cancelled flightlations dfw tomorrow morning need rearrange hotel reservations etc asap\n",
            "[(0, 0.6268781160905063), (1, 1.1079394382336085)] united phone customer service team bad think time consider switching airlines\n",
            "[(0, 0.6466322818016562), (1, -0.017732876771228992)] americanair finally got call aa automated voice hung called back amp says itll 2 hours\n",
            "[(0, 0.651579410114518), (1, 0.31299136768831737)] jetblue lol estimated departure time plane hasnt even started boarding yet cant even get delays right\n",
            "[(0, 2.787007698486087), (1, -0.06452943050559884)] united cant find late flight evening flights airports would overnight flight\n",
            "[(0, 2.0405901925685077), (1, -0.7744600865384021)] southwestair thanks cancelled flighting flight bos stranded den til wed night 7 us never fly southwest\n",
            "[(0, 0.28498968773572647), (1, -0.10146528670759733)] usairways check st louis rude even tsa nicer\n",
            "[(0, 0.2598252394443119), (1, -0.11709381032105075)] usairways never worse experience life httptco3ddqq0gqni\n",
            "[(0, 1.2031111556342762), (1, 0.6130508571583667)] united worst flight experience ive ever thank ending vacation bad note\n",
            "[(0, 0.42875401524625656), (1, 0.005068080979627977)] usairways ill never fly due emotional amp financial stress caused one staff members errors\n",
            "[(0, 1.4250434928855518), (1, -0.556959551886545)] southwestair placed hold total two hours today flight cancelled flightled online option available\n",
            "[(0, 2.1320384837779685), (1, 0.3119033098036333)] united still missing luggage promised someone would call call far flight shanghai dc connecting flight ord\n",
            "[(0, 0.4813157679880556), (1, 0.9779011501792073)] united plane sitting hanger day numerous mechanical problems doesnt anyone actually maintenance\n",
            "[(0, 1.0855731566955753), (1, -0.3788244110577069)] southwestair insane traffic la trying call schedule flight phone 20 minutes nothing\n",
            "[(0, 1.24963721322733), (1, -0.3115267077657482)] usairways worst customer service flights always delayed\n",
            "[(0, 0.49946222355006464), (1, 0.0004644648408316503)] americanair hold wcustomer service line 68 minutes phone agent 35 min bf call droped\n",
            "[(0, 0.48787732207532397), (1, 0.9406467950100307)] united thanks helpful understand reduced price seats sold checkin priority certificates\n",
            "[(0, 0.9679742334265466), (1, -0.4120176287091525)] americanair happy purchase upgrade avail next flight\n",
            "[(0, 1.1947543259634892), (1, -0.42926707613071846)] americanair keep returning call hanging answer help reflight booking problems flight\n",
            "[(0, 0.24185148913121624), (1, -0.028099142228680738)] americanair entire process took sooooo long decent seats left customerservice\n",
            "[(0, 0.47144568936669445), (1, 0.9889607294163688)] united yes headed deice 5 minutes sent made austin waiting luggage\n",
            "[(0, 0.35003091082922894), (1, 0.006151807873589038)] americanair missing full days work thanks guys\n",
            "[(0, 0.28362467521395013), (1, -0.13796100624210864)] usairways mobile app horrible needs major overhaul\n",
            "[(0, 0.4383861619982841), (1, 0.024445841163731143)] americanair checked app since yesterday confirmed upgrade amp carry got counter amp manager upgraded somebody else seat\n",
            "[(0, 1.396974049395178), (1, 0.6730274454551332)] united tried change flight three times phone got disconnected time\n",
            "[(0, 0.2537323740891937), (1, 0.03857496139757386)] southwestair sinuses contend two painful landings rather one missed preregistration window beyond frustrated\n",
            "[(0, 0.2802541132707168), (1, -0.11811799748093164)] usairways jack_kairys site clearly explains allowed carry allowed pit bos make sense\n",
            "[(0, 0.3946820972916634), (1, 0.9376907681834095)] united items sentimental value im heartbroken missing\n",
            "[(0, 0.723516175751661), (1, 0.2032536635689474)] jetblue told jfk 5 hour delay reason delay cant hard notify 12 hours notice\n",
            "[(0, 1.1598415522071137), (1, -0.583790817280218)] americanair wine served usairways flights watered somehow right bottles\n",
            "[(0, 0.3863907769441582), (1, -0.04336847040474851)] southwestair 2 wounded vets stuck hv trouble agent help hold answer twitter pls respond\n",
            "[(0, 0.6186008467867913), (1, 1.049351877230138)] united thanks kp luckily transfer maintenance issues still delayed didnt miss transfer\n",
            "[(0, 0.4290872596812913), (1, 0.9578721110834396)] united let assure travel time 4h2m 5h2m timezones accuratetraveltimes 3rdtimethishashappened httptcoe0c9bi09cf\n",
            "[(0, 1.4242762474068886), (1, 0.6914891549339084)] united trying get san juan chicago ohare lots problems may get standby flight\n",
            "[(0, 0.5752627482606238), (1, 0.1462211508445784)] americanair delayed 15 hours chicago still managed lose bag really happy\n",
            "[(0, 0.4513993934708031), (1, 0.006900297818726988)] americanair 20 hs students ithaca ny stuck miami flts xld u wont rebook get kids home use carrier alliance rulesshouldbend\n",
            "[(0, 0.1955158983546541), (1, 0.011219349365223518)] southwestair would anything tickets vegas anything love imagine dragons much\n",
            "[(0, 0.12991677387861025), (1, -0.0672701917120794)] southwestair free tv watching daytona 500 boss httptcosbgbn7ouxy\n",
            "[(0, 0.29291273648256166), (1, -0.1370934231895547)] usairways help\n",
            "[(0, 0.35677435259747314), (1, 0.8920550915268389)] united nexus confirmed crossing via air car boat travel nexus\n",
            "[(0, 0.3823076205315087), (1, 0.9662155867883286)] united weighed 455 checked bag\n",
            "[(0, 0.2994147025938842), (1, 0.09100348305331199)] southwestair cool bags take bit longer dont give baggage blue ballsturn carousel tell coming\n",
            "[(0, 0.5127277777530587), (1, 0.1147868212361209)] usairways might possibly worst airline ever think time brush customer service sorude\n",
            "[(0, 0.10123091273988265), (1, -0.016507978620777665)] jetblue could beginning bluetiful relationship lifeneedsfrosting\n",
            "[(0, 0.3194472147918368), (1, 0.8839872911188094)] united youll hearing sure\n",
            "[(0, 0.9383844742292333), (1, -0.3732395665074082)] southwestair many others didnt know stopping non stop flights atl hartford ct april\n",
            "[(0, 0.7291520093060688), (1, 1.7769369857480763)] united updates dot looking united fares london us last week\n",
            "[(0, 1.1655269979733236), (1, -0.3717642689462285)] americanair wifi dcastl route 2 hour flight could use love\n",
            "[(0, 0.249141139777562), (1, -0.04811949482234057)] despite mother natures best efforts southwestairs goodhumored folks got us home safely area heavily affected winter storms\n",
            "[(0, 1.4418037402323889), (1, -0.21877740125450187)] southwestair took bos bwi plane flight stl promised replacement 15 hours late flightr 25 hours delayed happy\n",
            "[(0, 0.715604117960507), (1, 1.1217061381337263)] united u get crew member waiting told 40 minutes ago landed still gate\n",
            "[(0, 2.0954971129628555), (1, -0.9835713410993105)] americanair flight cancelled flightled call arent accepting calls reschedule flight\n",
            "[(0, 0.38738196506407835), (1, -0.23725191551313612)] usairways americanair incompetent\n",
            "[(0, 0.18066035586794746), (1, 0.05898879753820534)] jetblue maybe supervisor find international checkin ftl hasnt moved 20 minutes yet employees picked 100 pizza\n",
            "[(0, 0.40867577380018977), (1, -0.03269718182316075)] usairways planes sitting one going home usairwaysfail httptcojn3v3k3qgv\n",
            "[(0, 0.9485327100082045), (1, -0.4271271310650033)] americanair dm explain whole story earlier flight us1937\n",
            "[(0, 0.34656420471130905), (1, 0.9092719516731129)] united honestly ruining fucking life right never\n",
            "[(0, 2.2415117936790145), (1, 0.1750240216555477)] united every time search flight site logs gives error message book different airline cancelled flight card\n",
            "[(0, 0.4042366028297683), (1, 0.9613941710219762)] united plane sounds like dj scratching normal eventually new entertainment fee\n",
            "[(0, 1.4788409813557557), (1, 0.7464254495604515)] united funny flights yesterday delayed mechanical issues rotten luck get 2 planes row issues\n",
            "[(0, 0.5461576217640769), (1, -0.013945391351660683)] usairways collectively since friday ive hold customer service 3 hrs issue resolved frustrated\n",
            "[(0, 0.2568143175170031), (1, -0.0589385655496136)] americanair watch parentthey break stroller amp tell look fine print\n",
            "[(0, 0.2010911354143979), (1, 0.02500544652520024)] jetblue said havent started looking gave 25100 limit nyc waldorf astoria cant find 100 outfit\n",
            "[(0, 0.6648780292154716), (1, 0.9830976253125021)] united 3 hrs searching flts find 1 site amp cant book offered bc 1 seg isnt really available lies falseadvertising\n",
            "[(0, 0.5732070698711372), (1, 0.21560042813017827)] rudeness poor customers service job requirement americanair waiting 28hrs still havent even seen one plane\n",
            "[(0, 0.7104428984361639), (1, 1.82015086180265)] united suntoshi still like united airlines\n",
            "[(0, 0.7114627949242622), (1, 1.0953458516892274)] united waiting 2 days military bags airport 3 hours away horrible\n",
            "[(0, 0.9989055981348717), (1, -0.29620289450470755)] jetblue worries delay minor dealt nicely captain flight 2324 way\n",
            "[(0, 0.8896373160735128), (1, -0.3393879798022268)] jetblue 489 flight 589 departing even board\n",
            "[(0, 1.1048403484123765), (1, -0.3580781960840356)] americanair going flight 2417 delay lot\n",
            "[(0, 1.1208563587047462), (1, -0.41057437084730247)] usairways tell professors dont show classwrite midterm im stuck flights home\n",
            "[(0, 0.982360539729187), (1, -0.29244458192667167)] jetblue boarding flight 0510 captain informs could exceed the16 hrs regulation turned plane around incredible\n",
            "[(0, 0.2661994714207161), (1, -0.12520104930279874)] usairways joyadventuremom breastfeeding mommas watching story country better work faster response\n",
            "[(0, 0.3124865404276568), (1, 0.8783934336528499)] united long 140 characters\n",
            "[(0, 0.3488956573471567), (1, 0.919958116362871)] united think actually like screen campilley\n",
            "[(0, 1.417752190629645), (1, 0.6479147066424906)] united flight delayed another hour 24 mins transit lax extremely unlikely make\n",
            "[(0, 0.4061151293541809), (1, 0.199006770344763)] jetblue agent told us tsa didnt crew get bags\n",
            "[(0, 1.5873753104638357), (1, -0.4333415099101671)] americanair flight 1636 get cancelled flightled waiting rep rebook wondering issues getting\n",
            "[(0, 0.6940688103580691), (1, 0.0054058319035665955)] usairways 4 hours 4 hours four hours like joke\n",
            "[(0, 0.5272888035307067), (1, -0.015392358908125924)] americanair waited hold two hours call really unreliable\n",
            "[(0, 0.5056915389565592), (1, 1.0348797322421293)] united 3 6 first seats open ua5097 upgrades processed gate agents yyz said busy cool httptco6kpyhcka9l\n",
            "[(0, 0.042069015007152405), (1, 0.01774292700839559)] virginamerica normal receive reply central baggage baggageissues smh\n",
            "[(0, 0.2563207260224086), (1, -0.13029111972171845)] usairways app bad feel bad\n",
            "[(0, 0.41304074890373904), (1, 0.9718680896043537)] united ua63 madrid arrived agent mass confusion sent fro 3 ua employees maryjo rude unhelpful\n",
            "[(0, 0.12086431249261238), (1, -0.06611571080089718)] southwestair fortunemagazine friendliest employees\n",
            "[(0, 0.6898014696759271), (1, 0.17224564279204552)] southwestair hello hold extremely long time confirmation amp cant get boarding pass tried numerous times\n",
            "[(0, 0.44640975646537046), (1, 0.9142078001978342)] united took hour half though\n",
            "[(0, 1.3090143864100006), (1, -0.337334907241498)] usairways pregnant ladys hoping amppraying hubbys flight bwi gets ground id like get baby\n",
            "[(0, 1.1783938272011227), (1, -0.27442142569260086)] southwestair cxed almost entire east coast flights planes taking traveling fine need get nev asap\n",
            "[(0, 0.7772515295731088), (1, 0.04334927028154972)] usairways every time call im hold 45 min get disconnected way someone help\n",
            "[(0, 0.47189060301782226), (1, 1.0494155424893574)] united well someone tell employees denver baggage claim still bag\n",
            "[(0, 0.5976156481835506), (1, 0.1595963453907217)] americanair thats 16 extra hours travel time missed vacation time guys messing professional life\n",
            "[(0, 0.27684183139347185), (1, 0.019611716583367633)] southwestair redeempoints packages magically gone time finally got 1001 felt like baitandswitch\n",
            "[(0, 0.3781660485837487), (1, 0.9432348278637664)] united never held plane hourdelay multipledooropeningandclosing dangerofgettingsnowedin\n",
            "[(0, 0.5595871696418989), (1, -0.1614308738560189)] usairways americanair maam doors close 10 mins prior departure 20 mins laughter 2 agents\n",
            "[(0, 0.3836355948711364), (1, 0.04857407178468218)] americanair misplaced bag 36 hr ago cant tell ive lost 1000 stuff americanairlines unamericanairlines\n",
            "[(0, 0.29780640746076514), (1, 0.03285062116742028)] americanair worst air experience ever first plane yet\n",
            "[(0, 0.3658841971633046), (1, -0.026060083222281896)] southwestair wife hold 90 minutesi get weather bad insane customerservice customerloyalty\n",
            "[(0, 2.0683789165957394), (1, -0.8881246233638328)] americanair cancelled flighted flight tomorrow morning 800 number nothing please want go home\n",
            "[(0, 3.3695182364825182), (1, -1.5861489335297045)] southwestair flight 222 930 fort lauderdale bwi cancelled flight flight flight 3458 trip id 314505529\n",
            "[(0, 0.21310203904689345), (1, -0.002018144320384106)] southwestair airline flying bna today\n",
            "[(0, 0.1756951121653712), (1, -0.04254087661300325)] southwestair doesnt mean tsa precheck show mobile boarding pass ktn linked account\n",
            "[(0, 0.18097867804305914), (1, -0.04664992294687351)] southwestair landed phl row 9 window cover n366sw could use luv httptcowqzztiemx0\n",
            "[(0, 0.30546952624735696), (1, -0.1082292859890188)] usairways work hard making sure things flow smoothly keeping positive\n",
            "[(0, 0.4838469844751272), (1, -0.03157231177345384)] usairways families longer get early boarding young kids american new parent gives us\n",
            "[(0, 0.5655999263552117), (1, -0.04284782648399995)] usairways ive hold one hour four minutes reservations line possibly business way\n",
            "[(0, 0.5103762613232317), (1, 0.9814545679633899)] united got email cust care issue offering voucher claim emailed back got reply dm\n",
            "[(0, 0.29770672101284507), (1, -0.13689037153658667)] usairways priv chat help chairman reroute\n",
            "[(0, 1.371791614240304), (1, -0.1778279095847188)] jetblue thanks making effort credit credit due flight 795 delayed 5 hours instead 8 hours fwiw loweredexpectations\n",
            "[(0, 0.25519241230747064), (1, -0.02014134340707314)] southwestair needs train employees lease somewhat empathetic lose luggage monika mwa needs pr lesson\n",
            "[(0, 1.1112272578453597), (1, 0.5817068702267887)] united think boarded flight au1066 early think\n",
            "[(0, 2.0165974459192517), (1, -0.8664910382513517)] americanair flight vcp jfk delayed cancelled flighted\n",
            "[(0, 1.5535049247662986), (1, -0.5516823141253892)] americanair flight cancelled flightled called said theyd call back 136 hung saying wait 2 hrs\n",
            "[(0, 0.6148467938780072), (1, 0.07341805834493376)] americanair thanks two hours go inflight hotel hang dfw travel delays aa team\n",
            "[(0, 2.2003729575222977), (1, -0.8788559390938004)] usairways going manchester uk im going miss wedding going rebook chosen cancelled flight flight\n",
            "[(0, 2.665869158824233), (1, 0.9381919822503355)] united united flight ua3774 two delays cancelled flightled explanation amp flights norfolk arent booked renting car\n",
            "[(0, 1.446615287466982), (1, -0.29980363202669286)] americanair trying desperately rebook moms flight waited 10 hours callback got disconnected didnt call back help\n",
            "[(0, 0.22297304986167268), (1, -0.041827566518524435)] southwestair little surprised early bird got b15 den kc worst ive whats\n",
            "[(0, 0.18743934173829938), (1, -0.07480789118228584)] americanair system always hangs\n",
            "[(0, 0.45953647320445845), (1, -0.012888899283991274)] usairways website give correct info said bag miami key west entire timei got run around 2 days\n",
            "[(0, 0.29522158227335044), (1, 0.09036512689943237)] southwestair please expedite missing bag claim 3526665682 thanks\n",
            "[(0, 0.32660689216828037), (1, 0.02894550618261399)] southwestair rerouted snowy bwi trying figure get dealing baggage troubles\n",
            "[(0, 0.3518941522074685), (1, -0.12230284196464031)] usairways need apologies unfortunate situation date ive landed suppose land 5\n",
            "[(0, 0.3744858245670629), (1, 0.16000083014432379)] virginamerica need register service dog first class ticket sfo gt dulles phone queue hour longer pls advise\n",
            "[(0, 0.2518805822096005), (1, 0.07965449463100496)] jetblue worries time flew terminal taking thanks\n",
            "[(0, 0.4321050718418674), (1, 0.023955861223932295)] usairways yes lost whole day frustrating poor customer service\n",
            "[(0, 0.34865027949690314), (1, 0.03893901683033109)] southwestair left something plane landing midway last night responsible adult got number call ty\n",
            "[(0, 1.6027945439642641), (1, 1.3018094804306894)] united appropriate ask public hence dm united employee new answer process hassle cancelled flighted\n",
            "[(0, 0.3290095770410745), (1, 0.902847875483678)] united gives belfast hug new unmissable bushug format impact busads thinkbus belfastairport httptcoavbdstjujs\n",
            "[(0, 0.3783364524537551), (1, -0.11346849795919169)] usairways another bad experience today frozen pipes 597 missing connection\n",
            "[(0, 0.3821533024694645), (1, 0.9367688999009234)] united like hearing havent replied tweet andor email yet httpstcocaf2cx3gfi\n",
            "[(0, 0.4607426198947912), (1, -0.11332387125777786)] usairways almost 4 hours coin understand higher call volume unacceptable\n",
            "[(0, 0.42901549523603727), (1, -0.2093786644360055)] albertbreer know complain rt usairways reminder 228 well tweeting americanair\n",
            "[(0, 1.1810691443932542), (1, -0.35569603209331885)] americanair key point confusion whether make change even though initial flight booking problems us airways metal\n",
            "[(0, 0.2858172227060977), (1, -0.09719591969430383)] usairways plane ground longer air us5235\n",
            "[(0, 0.39466465779666), (1, 0.17392243247377195)] southwestair one bags didnt make destination claim ticket way help status location\n",
            "[(0, 0.5159562694561951), (1, 1.0156950041694448)] united time give 1k status switch delta terrible cant even describe\n",
            "[(0, 0.35394394696517767), (1, -0.05070107232769142)] usairways nothing usair cc point email stated would charged thanks reply\n",
            "[(0, 0.5005830892324864), (1, 1.1426224183251608)] united much ski bag cost check bag contains 1 pair skis one pair poles\n",
            "[(0, 1.2414130239186754), (1, 0.6143870580412799)] united trying break world record delayed flights year\n",
            "[(0, 1.1348004470654982), (1, 0.5058572275560222)] united whats hold flight 6475 slc den\n",
            "[(0, 0.4507523926734222), (1, -0.00725887189946492)] usairways looks like lost another customer stranded 41cgqueen clt vows never fly smoothtransition\n",
            "[(0, 0.12706502394183222), (1, 0.0768869356113856)] virginamerica moved seat notice better seat cabin select behind row selected disappointed\n",
            "[(0, 0.6243675153487455), (1, 0.05782485197442804)] southwestair wife trying get group clients destination got disconnected after2 hours holding help\n",
            "[(0, 0.22169696465563832), (1, 0.08667981248786104)] jetblue trading customer experience short term sad previous loyal customer httpstcodfmvmibh4x\n",
            "[(0, 1.4870034122417268), (1, 0.6912790302228601)] united thank wasting time amp money arrive 5 hours late flight destination\n",
            "[(0, 1.405780372788711), (1, -0.5126135773918215)] southwestair hooking us getting us tampa flight cancelled flightled morning grateful businesstrip\n",
            "[(0, 0.2412032709185566), (1, 0.03542186371691886)] southwestair oh gosh seriously made day week year one appreciate\n",
            "[(0, 0.27170186245806555), (1, 0.017706714293019378)] jetblue basically stole glasses cant drive see classes theyre answering phone calls thanksjetblue\n",
            "[(0, 0.428762289023467), (1, 0.9787120287807617)] united 3 hoursat point let people plane foxnews cnn msnbc\n",
            "[(0, 2.3483173439867255), (1, 0.19643980986728787)] united idea u dont want us frustrated dont cancelled flight flights crew overflowed toilet get plumber\n",
            "[(0, 0.34378806778587434), (1, -0.13300415373574903)] usairways great called fucking phone number hung\n",
            "[(0, 1.2512159517460473), (1, 0.6625301373084099)] united even multiplier ticket price still never equal amount miles travel even transatlantic flights\n",
            "[(0, 0.29350301724952), (1, -0.10793139493443593)] usairways easily ridiculous experience trying spend money company\n",
            "[(0, 0.36116767553035456), (1, 0.8984991102503037)] united day travel swag ijustwanttosleep\n",
            "[(0, 0.3273647080058343), (1, 0.8900509061695127)] united never heard httptcoqdebyahqfm\n",
            "[(0, 1.1519152019775205), (1, 0.566420657016255)] united speaking flight skateboards allowed carry bagage right extra payment needed\n",
            "[(0, 0.5417463105356672), (1, 1.0481038579343611)] united made upgrade list fly 1st tomorrow 40 min first time ever statusmatchpaidoff httptcoatfrkp6goy\n",
            "[(0, 0.5450751905887331), (1, -0.006532453652049584)] americanair 4 phone calls 2 hrs sent back amp forth two lines terminal skycap finds solution\n",
            "[(0, 1.9407923525453077), (1, -0.6611945751263757)] southwestair weather keeps slowing us fault 1st time southwest flight mine late flight cant complain\n",
            "[(0, 0.2280236056037889), (1, -0.14168545576841035)] usairways sure dmed\n",
            "[(0, 0.562020065519806), (1, 0.9837994914541823)] united needs get home 24th theyre telling itll 25th night compensation anything done\n",
            "[(0, 0.49832502209373575), (1, 0.9336476299163334)] united log view reservations try view specific reservation amp takes back login page\n",
            "[(0, 0.5522806378270233), (1, 1.0092509334895212)] united departed awaiting inbound plane yesterday three hours never arrived stay overnight\n",
            "[(0, 1.1152266998842362), (1, -0.34507129612020754)] americanair nice would helpful flight attendants instead rude nasty ones employ whyareyouyelling\n",
            "[(0, 0.45736038601561363), (1, 0.030814923965421778)] usairways last night charlotte nc im seriously debating never flying 50 minute tarmac connection leaves\n",
            "[(0, 0.3626536236624235), (1, 0.8973886695615901)] united mr shes way thought id detail extravaganza dobetter please httptcov8pvphmtzc\n",
            "[(0, 0.37288152784465217), (1, -0.031087600592723395)] usairways im glad youre sorry im homeless night makes feel secure\n",
            "[(0, 1.196121852757011), (1, 0.5932031296661329)] united people would catch flights attendants help\n",
            "[(0, 0.5077027716960153), (1, 1.0483385217186594)] united nope im ua 174 supposed leave 647 still gate apparently pull back deice\n",
            "[(0, 0.3504099362093397), (1, -0.023849891659248543)] usairways hope last spoke baggage team werent sure city bag\n",
            "[(0, 0.038064539009622644), (1, -0.00030242575253602264)] virginamerica crap channels pay watch uk tv\n",
            "[(0, 1.9584253554113842), (1, 0.24125759101051733)] united worst airline world crap website worthless app late flight flight suck shut\n",
            "[(0, 0.4742832623766568), (1, 0.9655631754511537)] united sitting plane 315 unreal 2 day nightmare end\n",
            "[(0, 1.660224835396028), (1, -0.694353732110955)] usairways cancelled flightled original flight aruba way home told dont seats never flying usairways\n",
            "[(0, 1.227103590604766), (1, -0.3099698356461581)] americanair issue lack consideration announcement made late flight gate agent hour\n",
            "[(0, 1.2138381415269217), (1, -0.4294723307753657)] usairways worst flying experience life flight scheduled departure 544pm phl 5 hrs late flightr guess\n",
            "[(0, 0.46002294478905975), (1, 1.0109671490576184)] united completed form doubt use ua doesnt care 6 day vacation 5 sure ua wont feel responsibility\n",
            "[(0, 0.4756587362325705), (1, 0.9399641238399715)] united go back home use company available unfair stay 24 h traveling\n",
            "[(0, 0.3180994414997671), (1, 0.08354564920242077)] jetblue kids fly dont hire people dont care guy jetblue httptcoclvlhfguzw\n",
            "[(0, 0.1560274683568811), (1, 0.02642691851773022)] jetblue dont know u define controllableirregularity\n",
            "[(0, 0.34100799540089377), (1, -0.12402182540700732)] usairways many agents working handle thousands calls\n",
            "[(0, 1.134569231356453), (1, -0.3856882538349171)] usairways yes every one every flight like needs velcro something\n",
            "[(0, 0.6286326910156992), (1, -0.21056118582464697)] americanair rebooked didnt get notified cancelled flightled\n",
            "[(0, 1.0245172036147132), (1, -0.36733274811074385)] americanair guess bs airportcardio given cannot time flight\n",
            "[(0, 0.5977493143495693), (1, 1.1645796580828267)] united made remove 1 pound checked bag otherwise would charge 200 loyal flier 10 years time change\n",
            "[(0, 1.2339642574836904), (1, 0.6177595071461358)] united patient agent explains booked new flight 618 plane doesnt arrive 607\n",
            "[(0, 1.1969290978257856), (1, 0.6302866953081445)] united horrific flight experience guys made never want fly airplane every\n",
            "[(0, 0.448272730616419), (1, 0.9741805840996036)] united nothing else ^gj customer service\n",
            "[(0, 1.2392595217142843), (1, 0.7029243725176136)] united great job losing one six bags direct flight dont know manage\n",
            "[(0, 0.2628277883861986), (1, 0.08048402382827928)] jetblue im getting depends vibe fair enough\n",
            "[(0, 1.2614344754339881), (1, -0.2794615687453444)] americanair upset cannot select seats tuesday flight online phone terrible customer service please help\n",
            "[(0, 0.22941480208990925), (1, -0.0706222479739369)] americanair mechanical issue evidence points idea ils cll fault weather\n",
            "[(0, 0.5280176233524014), (1, 1.0888043657861757)] united im checked agent wouldnt tag bags 7am im standing line hell\n",
            "[(0, 0.27145252619833765), (1, -0.1210619122317529)] usairways ok thanks\n",
            "[(0, 0.23080775195511713), (1, 0.035359500384495465)] virginamerica weather delays gt next weeks jfk bos dca\n",
            "[(0, 0.4603909865639232), (1, 0.007653174909875167)] usairways sitting tarmac waiting deplane 40 minutes level service ive come expect\n",
            "[(0, 1.0791308244149886), (1, -0.41775474521169204)] americanair nice aa employee making skillful excuses late flightness due catering snafu httptcoypvpvdltys\n",
            "[(0, 0.2812457455107496), (1, -0.018487624958763684)] americanair dont worry ill sending letter expect compensation fly twice week wyou guysfor\n",
            "[(0, 0.29596569360216884), (1, -0.06729112358712212)] malhoit least got response americanair via twitter went 0 2 yesterday\n",
            "[(0, 0.3776952021936202), (1, 0.013622960498261876)] southwestair thank ^ah still wish someone picked phone 3hrs dead phone taking tweet refund confirmation\n",
            "[(0, 0.63741026055429), (1, 0.0019029931281851703)] usairways tried call customer service line kept que 45 mins please hold dont care\n",
            "[(0, 1.2810160338114787), (1, -0.4387991330219735)] usairways ive hold hour trying change flight come\n",
            "[(0, 1.3872474567583608), (1, -0.39223183833553216)] usairways ok day 11 trying book flight 4 ur system still says due weathercall back late flightr outofbusiness\n",
            "[(0, 1.110586327959991), (1, -0.3770035968872911)] usairways even simple google search flight number tells gate wont difficult sure disappointed\n",
            "[(0, 1.1043138567097541), (1, -0.41989997516576444)] usairways would nice offered flight credit especially since im staring empty overhead room\n",
            "[(0, 0.39356214194840516), (1, -0.14704834409193424)] americanair 70 days contact human apology letter americanair yucki read soon httptco9r9omzqavi\n",
            "[(0, 1.467756885552946), (1, 0.4216135990720349)] united im another country please cancelled flight reservation ive booked swiss air\n",
            "[(0, 0.33515915292348303), (1, -0.030961298960540142)] americanair going since cant take option gave type refund\n",
            "[(0, 0.281711317121481), (1, -0.06755596848443468)] americanair bad weather happens lack preparation inexcusable depending good weather good business model\n",
            "[(0, 0.9990447182337547), (1, 1.931219354870611)] united switched fly united delta past two trips disappointed ua4646 223 delayed 3 hours\n",
            "[(0, 0.3766865446323048), (1, 0.156454800202908)] jetblue tried theyre helpful terrible customer service airport least\n",
            "[(0, 1.1574090347551882), (1, -0.3407228930319105)] americanair forgot select ksml flight la minutes 24 hour mark way change\n",
            "[(0, 1.0623860341274407), (1, -0.18056970260655664)] virginamerica love team running gate e9 las tonight waited delayed flight kept things entertaining\n",
            "[(0, 0.25062698115550197), (1, 0.07353851137796323)] jetblue didnt work flyfi plus couldnt access abc app spent 19 still missed oscars disappointed\n",
            "[(0, 0.25799226909828116), (1, 0.04514956852117708)] southwestair luggage still found luggage scanned final destination way knowing\n",
            "[(0, 2.2567293901185037), (1, -0.8704766900363701)] southwestair flight nashville cancelled flightled another flight ive trying call amp cannot get human\n",
            "[(0, 1.7115040165705746), (1, -0.12396484455451409)] usairways customer service clt terrible flight delayed jfk 2 hours get clt horrid customer service\n",
            "[(0, 1.0722202484435361), (1, -0.41310695927223967)] usairways empty first class seats flight check wouldnt automatically upgraded\n",
            "[(0, 0.23543399892839578), (1, -0.03469688424002646)] southwestair really shouldnt offer sweeps link isnt going work b httptconofg0tqhyn\n",
            "[(0, 1.36979377115842), (1, 0.6272498350659782)] united guys suck delay flights cant hold connectors 10 minutes worstairlineever\n",
            "[(0, 0.35761038347070506), (1, -0.06078916862921372)] usairways felt could better making emails feel little less dont care automated\n",
            "[(0, 0.3585990712634991), (1, 0.03669457356393405)] southwestair stuck sju several hours one answering really tough luv sw response bad\n",
            "[(0, 0.23165047770397876), (1, -0.13294696656736982)] usairways absolutely staff amazing\n",
            "[(0, 0.98499261493958), (1, -0.29897629434704237)] jetblue happening flight fll sfo delay reroute\n",
            "[(0, 0.4054313539610055), (1, 0.1041996749338278)] americanair worst customer service experience ever bad im lawyer enjoy wrath\n",
            "[(0, 0.3235203412674011), (1, 0.11337589109661951)] jetblue plane stuck newburgh wont start weather relate flightd well passengers plane 10 hrs\n",
            "[(0, 0.5296384500894215), (1, 0.8923808799367202)] united yr team hold hour unhelpful pls answer question\n",
            "[(0, 2.340245526156618), (1, -0.8473805778896871)] americanair ive hold another hour still nothing cancelled flighted flight supposed six hours stranded\n",
            "[(0, 1.260616164318687), (1, -0.6145429170620437)] americanair purchased main cabin xt f1571aus flight cancelled flightled rescheduled 1600 regular seats credit\n",
            "[(0, 1.2965594058750034), (1, -0.5902738683252646)] americanair flight cancelled flightled guys help\n",
            "[(0, 1.003720957473389), (1, -0.3913542521345558)] southwestair multiple attempts finally able submit late flight last night\n",
            "[(0, 0.4778130148976996), (1, 0.014228387107939932)] usairways rebooked sucked big time crappy layover customer service subpar\n",
            "[(0, 0.45956743087224383), (1, 1.0826193265831279)] united bags yet palm springs airport lax come beat bags\n",
            "[(0, 0.4152402691141357), (1, -0.05001043833582512)] americanair platinum flying usair stranded clt answering phones rebook please help\n",
            "[(0, 0.08156660129939407), (1, -0.02563373111175349)] jetblue 290 boston\n",
            "[(0, 0.515422630800649), (1, 0.9720448835283881)] united efficient layout kiosksbag drop lines would help definition space additional friendly helpful staff\n",
            "[(0, 0.8388678375256049), (1, 1.1214482657373914)] united 3 hours ago need work bag make hotel time need go elsewhere\n",
            "[(0, 0.42897608917843744), (1, 0.03497243498799801)] usairways never flying guys customer service awful\n",
            "[(0, 0.6331121621987884), (1, -0.08831985931425654)] jetblue managers telling us write letter upset tickets leave tomorrow getting cancelled flightled without notice\n",
            "[(0, 0.4784913352222949), (1, 0.23113426856876215)] jetblue thanks 100 credit 4hr delay tell customer service means lot thankful\n",
            "[(0, 0.7955672774909682), (1, 0.12238123919624601)] americanair also wait 2 hours speak someone phone cant wait 2 hours\n",
            "[(0, 0.5071628186988978), (1, 0.9545947041421641)] united tonight got hotel 14hrs traveling still reaching destination disappointed thanks\n",
            "[(0, 0.3430921484343819), (1, 0.033740480599538075)] americanair ok noone help bag lost honeymoon 3months ago responsible professional\n",
            "[(0, 1.2825111427821343), (1, -0.3542126171487972)] usairways delayed flight phil stt looks like well miss car ferry john lodging help housing\n",
            "[(0, 0.35497222995672173), (1, -0.08159794672286923)] usairways already question still say progress askpaypal 6 days\n",
            "[(0, 2.0816317834434908), (1, -0.89590758251554)] usairways forget reservations thank great leadership company ive cancelled flighted flight thank\n",
            "[(0, 0.38710219863091927), (1, 0.9485296502505001)] united yes terrible service courrier\n",
            "[(0, 2.994268708578323), (1, -0.20907942310549027)] united dont understand isnt flight paid premium getting cancelled flighted best next available flight\n",
            "[(0, 1.1927044278005232), (1, 0.5655126945981079)] united really addressed somewhere website find completely irritating amp unable take flight\n",
            "[(0, 0.4749033318314039), (1, -0.11405453586808238)] usairways hold two hours got hung oh god\n",
            "[(0, 0.47336878734072924), (1, 0.08402032938224936)] americanair last 8 hours customer service horrendous flown delta\n",
            "[(0, 2.274794222935809), (1, -0.9016454114807232)] usairways cancelled flighted flight told call rebook hold 48 minutes 4 still waiting\n",
            "[(0, 0.4930107714345107), (1, 0.12300476305889561)] southwestair twitter cust svc rule 1 dont say fell short told u u 2 u cant solve problem dont say anything\n",
            "[(0, 1.3476683779169363), (1, 0.4340913009709324)] united friends sitting houston since 7am flight cancelled flightedstill dont answers badcustomerservice 10voucherwhatajoke\n",
            "[(0, 0.7484413058363288), (1, -0.1539616524762983)] usairways americanair get thru hold 3 hours\n",
            "[(0, 0.5070170122142562), (1, -0.048312499387680306)] usairways youve completely ruined pro athletes ability prepare race wont help get bike needs dr\n",
            "[(0, 0.17933139500144094), (1, 0.054561457671265495)] jetblue guys know musicians sensitive safety instruments flying good reason\n",
            "[(0, 0.4403122417003669), (1, 0.1883735648050991)] americanair bag yet located 5th time ive checked tracking bag hard system\n",
            "[(0, 0.4941533883777531), (1, 0.94768103024397)] united terrible experience ua415 17th 1st exit row economy zero legroom row booked return cant change\n",
            "[(0, 0.41292616300164126), (1, 0.07034250814931212)] americanair stuck plane dallas thats supposed going okc theres issue w plane idea much longer\n",
            "[(0, 0.5174713794838328), (1, 0.17594163467930363)] jetblue tried calling multiple times wait finally connects get hung\n",
            "[(0, 0.5735573920599701), (1, 1.0968997677746295)] united guy named otis ord knows customerservice able get bag upgraded sure\n",
            "[(0, 0.2053663664988297), (1, 0.013496983085358835)] jetblue well thankfully theyve got nice food court herewhen update posted\n",
            "[(0, 0.404617277641982), (1, 0.9394614958012519)] united hope corporate office ready deal rage created shitty service bullshit pilots unitedairlinessucks\n",
            "[(0, 1.9812611761855294), (1, -0.859410774442289)] americanair would awfully nice could send alert flight cancelled flighted text email love\n",
            "[(0, 2.0507832314927237), (1, 0.20782972334133104)] united tried book flight iahmnl departing 33115 returning 41715 advertising 9 flights 1051 cant book\n",
            "[(0, 1.052512537195296), (1, -0.26896189363638506)] southwestair fixing wifi 3rd flight working 800 series plane like old plane\n",
            "[(0, 0.4590506498593661), (1, 0.11094493522382586)] southwestair answered right away new res cant rebook people supposed leave today worst customer service\n",
            "[(0, 0.7353023419456841), (1, -0.11749926385679248)] americanair seems like queue times high q waiting agent 4 almost hourflight got cancelled flightled httptcosdm2wvr3zr\n",
            "[(0, 2.046437621605057), (1, 0.2741599773522829)] united thanks weather understandable every single domestic flight delayed inbound intl flights crazy\n",
            "[(0, 0.7549709226658047), (1, 0.12941844961044827)] usairways spoke phone 3 4 times resolution im still waiting get money back prices jacked\n",
            "[(0, 0.5783376583516492), (1, 0.075407041527208)] americanair waiting line hour san antonio barely moved amp two agents 30 front amp least 40 behind\n",
            "[(0, 0.34733888764900006), (1, 0.014327667894871329)] americanair slept miami airport due mechanical issues given 10000 bonus miles try make right slapintheface\n",
            "[(0, 0.22092859050728875), (1, -0.1513765406446978)] usairways given\n",
            "[(0, 0.4178306234835059), (1, 0.9557278522245284)] united ask lot customers routinely screw know right\n",
            "[(0, 0.1923620783036041), (1, 0.03316038834152995)] virginamerica awaiting return phone call would prefer use online selfservice option\n",
            "[(0, 0.6767988086769768), (1, -0.04101101026525534)] usairways trying talk dividend miles rep 2 days holding 2 hours day options\n",
            "[(0, 0.7518554129487098), (1, -0.078864871718375)] usairways keep calling help line 800 4284322 keeps saying busy help amp call back late flightr week\n",
            "[(0, 0.4014922692911571), (1, -0.0783063471620181)] usairways keep missing updated connections need make jax friends wedding strandedattheairport\n",
            "[(0, 0.39297767066607975), (1, 0.9420607178280452)] united dont know aware premier access lines closed terminal feel love\n",
            "[(0, 0.2504905826368967), (1, 0.060758048141145764)] jetblue hmmm says im following got deiced still haning around runway clear\n",
            "[(0, 0.43454509373394445), (1, -0.004756077932739532)] usairways help im falling one planes\n",
            "[(0, 0.8390329482285589), (1, 1.8258732209314352)] united need assistance due incompetence need reschedule connection never fly united\n",
            "[(0, 2.3343592958895067), (1, -0.696959935606615)] southwestair thx customer service rep alex patient help reflight booking problems cancelled flighted flight getting us tmrw\n",
            "[(0, 0.5965251638645822), (1, 1.0976655852965782)] united still sucks dont understand two cust service agents long line houston international b gate unitedsucks\n",
            "[(0, 0.5629751011880029), (1, 0.979620834578772)] united help appreciated thats looong wait help something thats fault\n",
            "[(0, 1.3630101000089967), (1, 0.6797674654707565)] united whats girl gotta get flight name change bought one mean ex boyfriend needs girls trip stat\n",
            "[(0, 1.355276173887605), (1, -0.4389990104926309)] southwestair 75 mins hold finally hung ridiculous wait times assist cancelled flighting reservation\n",
            "[(0, 0.438067972916681), (1, -0.04026899558840598)] americanair tickets offices boston impossible book phone use vouchers website headache please help\n",
            "[(0, 0.49035330961463697), (1, -0.03355789896518323)] usairways ive hold 90 minutes terrible customer service messed reservation httptcooylgeao7y8\n",
            "[(0, 2.0613225837965965), (1, -0.6141402276350209)] americanair big surprise flight 2330 delayed hopefully 6 hours like flight thanks sleepless night\n",
            "[(0, 0.5993361045506636), (1, -0.1984080349290476)] usairways sat ramp 45 min missed connection one seems concerned usairways\n",
            "[(0, 0.23816888903118383), (1, 0.024385002127877933)] southwestair listening center open seating like planes ragandisney\n",
            "[(0, 0.3232330138810305), (1, 0.0303418693078637)] southwestair broke stroller wife baby gate checked told problem calling list preferred line\n",
            "[(0, 1.8000320938342627), (1, -0.733257190968856)] americanair went check flight 24 hr advance husband seated separately 6hr flight happen\n",
            "[(0, 0.6158678092116323), (1, 0.09888679168419907)] jetblue guys really bad jetblue fail someone better call wife back get handled 2033823312 waits hold\n",
            "[(0, 0.2618153014548337), (1, -0.041982255011815316)] americanair makes small improvements retains program win keep crappy food change advantage lose\n",
            "[(0, 1.3479428459143572), (1, -0.6331555239304807)] usairways flight going cancelled flightled every week might well business class\n",
            "[(0, 0.14240295994907498), (1, 0.03012838477140148)] jetblue shes woman whos lead working gate c26\n",
            "[(0, 0.2621302277984359), (1, 0.027991404971996835)] southwestair almost gate 1156 sf please wait 60 seconds\n",
            "[(0, 0.6530006302597365), (1, 1.0582230848055356)] united terribly disappointed confirmed reservation delayed cust service staff helpful finding alternate solution\n",
            "[(0, 1.3642520797530837), (1, -0.1647194988467298)] jetblue late flight lost almost 3 hours bay area weekend mention two hours unnecessary vacation time work flt348\n",
            "[(0, 0.6736773832426629), (1, 1.0815755763013775)] united lost bag process broken agent promised theyd call amp hold bag found theyre waking 3am w delivery fail\n",
            "[(0, 0.3434239893166817), (1, -0.0927439798586592)] usairways hundreds people line less half desks manned clt help\n",
            "[(0, 1.6142824152357487), (1, 0.48701054694362067)] united 18 flights far year 13 delays including 2 cancelled flightations late flightst reason crew needed mandatory sleep mexico\n",
            "[(0, 1.5011237418765686), (1, 0.5758408839189653)] united must 100 people waiting line customer service den deal flight cancelled flightations\n",
            "[(0, 1.2408277026498755), (1, -0.36534253513311327)] americanair late flight boarded exit rows taken could gotten worse guy next 2 shouldve bought 2 seats miserablemorning\n",
            "[(0, 0.2920250660744553), (1, -0.0886195492847769)] usairways garywerk poor excuse towards front plane sandwiches pay\n",
            "[(0, 0.5544007727702175), (1, -0.16231995283578432)] americanair flying us air changes cancelled flightations leading todays big finale unacceptable\n",
            "[(0, 1.3432982557720927), (1, 0.4329170221575572)] united least could offer ticket coach instead cancelled flighting reservation glitch notfair\n",
            "[(0, 2.0936702410074908), (1, -0.6183123021325613)] southwestair flight 1028 delayed 15 hours another week another delayed flight\n",
            "[(0, 0.22899413876331018), (1, -0.13590612192067833)] usairways long reply\n",
            "[(0, 2.0434548891650057), (1, 0.26934114935779435)] united also cant preselect seats sfogtyyz flight im canadian flight booking problems httptcoazltjhf7lv\n",
            "[(0, 1.1591610791223932), (1, -0.2940940336000643)] jetblue glitches website flight booking problems travel amp checking nothing ur site amp airport communicated nightmare\n",
            "[(0, 1.2803040028336246), (1, 0.6329354491126999)] united dont know flight details bc need explore options im unable bc site wont let meseems ongoing\n",
            "[(0, 0.3509724988852546), (1, 0.047751243837754344)] jetblue hung get name took accountability keeping hold 20min next rep able track name\n",
            "[(0, 1.8548789506718093), (1, -0.5236103663039756)] virginamerica flight 769 way supposed take 30 minutes ago website still shows time flight thanks\n",
            "[(0, 1.2815130221392768), (1, -0.3196771850864158)] usairways hi guys flights 5594 3937 still time site app cant check thanks\n",
            "[(0, 0.4149573152737948), (1, 0.07358543301742204)] southwestair long delayed boarding get free drink gettingthirsty\n",
            "[(0, 0.2594162891690543), (1, -0.02227045611055479)] southwestair wasnt hour frustrated hang\n",
            "[(0, 1.1034980042526659), (1, -0.3989948305611764)] usairways pride service concerns wife everyone else flight dont care\n",
            "[(0, 0.5344328504156035), (1, 0.002279716433218534)] americanair received email requesting call res keep getting kicked phone system help\n",
            "[(0, 0.5860792644250999), (1, -0.049162125493703863)] usairways us 728feb 21 kim says leaving 15 minutes paperwork done wheels 15 hours late flightr\n",
            "[(0, 0.9778784675697457), (1, -0.36059210597227653)] southwestair could please tell way add rr flight already took place\n",
            "[(0, 0.46374212292057826), (1, -0.020462880492012395)] usairways flt 1820 2rsw could extended courtsey waiting 2min 4 10 us gates closed r faces ur fired\n",
            "[(0, 1.3838545326842466), (1, 0.45751089082900154)] united im desperately trying understand girlfriend treated cancelled flightleddelayed flight unacceptable ord\n",
            "[(0, 0.34729021538432275), (1, -0.0946368318328208)] americanair id happy hold phone phone system allowing simply hangs\n",
            "[(0, 0.27933379356947063), (1, 0.12356926123295008)] jetblue little time thatlol well actually lot 36 days im excited\n",
            "[(0, 0.40281805853951014), (1, 0.00185365532569962)] americanair says web site u fly directly ord dub try book says stopped\n",
            "[(0, 2.0394999116094925), (1, -0.9428462557344028)] usairways going planned understatement flight changed werent family emergency id cancelled flight\n",
            "[(0, 0.32407709115675365), (1, -0.0037133753552381905)] americanair got paying extra sit way back awesome never\n",
            "[(0, 0.35029407799827184), (1, -0.07229707602975108)] usairways whole handling jokeboston logan one little old ladyone handling customers httptcodh2rfuijyp\n",
            "[(0, 0.4723889038148383), (1, -0.032169488268757394)] americanair also problem calling us airlines send automatic call email rebook courtesy\n",
            "[(0, 0.2484745466804095), (1, 0.05691417503565919)] jetblue get email thought wasnt supposed reply\n",
            "[(0, 0.2810121300169542), (1, -0.15643729792494473)] usairways call hung\n",
            "[(0, 0.42771485399640924), (1, 0.029398065948662438)] americanair cant keep dialing guys day get callback queue\n",
            "[(0, 0.4128223215460334), (1, -0.11551084680500764)] usairways doesnt take account 450 cost 2 rent car 2 drive home\n",
            "[(0, 0.31866155167622995), (1, 0.011143645328225866)] americanair thanks forcing check carry luggage exactly spent extra money travel size toiletries\n",
            "[(0, 0.37989580094696285), (1, 0.03201421019015264)] americanair yes however seats assign us day never together want sit husband impossible\n",
            "[(0, 2.1867322488989407), (1, -0.8496965769209563)] americanair ive hold 3 half hours thanks cancelled flighting flight notifying\n",
            "[(0, 0.14384024452585537), (1, 0.06902402219619877)] jetblue 20min line stood drop bag\n",
            "[(0, 0.46252022025173845), (1, 0.9970055448638352)] united thanks letting sleep dia ensure ruin much vacation possible wait fuck unitedairlinessucks\n",
            "[(0, 0.46246661534724315), (1, 0.9661194680960374)] united thanks means 30 minutes make international connection hkg\n",
            "[(0, 0.32695763680061735), (1, 0.08122634740093586)] jetblue ridiculous 15 hours coming waiting deplane newborns board\n",
            "[(0, 0.2947033240423158), (1, 0.061509955876964305)] americanair told 7pm bags would 1000 house 9pm well theyre continue lied\n",
            "[(0, 0.34798832026888077), (1, -0.08959257155682532)] usairways get\n",
            "[(0, 0.3540954631514166), (1, -0.20161273375963118)] southwestair never choose usairways getmeoffthisbird\n",
            "[(0, 0.6654370386494862), (1, 1.786631196796888)] united earth could close united club atlanta major fail airport size\n",
            "[(0, 1.4139922399617804), (1, -0.5457408267471683)] americanair cost 200 dollars flight cancelled flightled couldnt even give food comp fly jetblue delta take\n",
            "[(0, 0.2636184462850563), (1, 0.03419794926135516)] southwestair finally boarded looks like ill make final destination baggage wont baggagefail bagsflyfreebutnotwithme\n",
            "[(0, 0.34828072177457614), (1, 0.16371430725396066)] virginamerica get help support ticket 15 days incident 150202000419 thank\n",
            "[(0, 0.3773217477110516), (1, -0.07785208773983171)] usairways thanks incurred us approximately 2000 dollars fees due staff members screw neveragain\n",
            "[(0, 1.1196184858623972), (1, -0.316066932442581)] americanair gotta worse delta w time departures rushed back terminal c 825 flight havent strtd boarding\n",
            "[(0, 0.3535532094056836), (1, -0.07846697953150454)] usairways suck philadelphia let us plane phl\n",
            "[(0, 0.23937758253334762), (1, -0.14031205988526815)] usairways admirals club clt rude ignorant front desk staffamericanair fallen farthanks doug parker\n",
            "[(0, 0.36124697095336844), (1, 0.11778942331593828)] southwestair told customer service customer relations extend expiration date unused travel funds\n",
            "[(0, 1.0915770946982728), (1, 0.568432357283966)] united held flight group nearly 20 people\n",
            "[(0, 2.1409543755136538), (1, -0.7385408296708308)] americanair worst airline cancelled flight flight dont even let us know even though traveling children\n",
            "[(0, 1.4511090672987175), (1, 1.4790455401530997)] united cs thinks miles repair damage done interesting travel united exp worst flight ever\n",
            "[(0, 0.2914428220370732), (1, 0.0730098088490278)] jetblue request nothing rescheduling customer service bad attitude today badservice\n",
            "[(0, 0.44910314513143035), (1, 1.011994704544307)] united yes file claim soon carousel stopped without bag got email found sched delivery\n",
            "[(0, 0.5134034111898637), (1, 0.06737711252453005)] americanair im trying call book reward ticket one world partners automated system wont let talk any1 great job\n",
            "[(0, 0.18737658600370594), (1, 0.10468364129292035)] virginamerica poor experience first computer problem seat malfunction stuck missing meeting san diego\n",
            "[(0, 0.35708452417785574), (1, 0.9154638606403523)] united sandra ur international checkin counter rude offensive commented didnt care complained cuz 25yrs\n",
            "[(0, 0.5155438792817115), (1, 1.0395055212767332)] united eventually approach bags like alaskaair get\n",
            "[(0, 1.238413158149165), (1, -0.36316332177827515)] jetblue received horrible customer service lax 211 reservation cancelled flighted without notification despite confirmation number\n",
            "[(0, 0.8772703260598733), (1, -0.33672143910183155)] jetblue bother contacting already checked flight\n",
            "[(0, 2.352060960190957), (1, -0.8595962980370068)] usairways garbage trying book reward flight got cancelled flighted still cant get anyone phone unacceptable\n",
            "[(0, 0.6065231228452066), (1, -0.0876017069299692)] usairways werent able without reflight booking problems recharging amount plus 25 fee help phone spoke 2 agents amp jeanine\n",
            "[(0, 0.8735107201601789), (1, 1.3038460091569042)] united hire extra customer service reps 50 minute wait time ask one question would rather fly another airline thanks\n",
            "[(0, 0.5211603264060998), (1, 0.0022109128631766545)] southwestair im going need answer phones hold hour isnt okay\n",
            "[(0, 0.5304568844109606), (1, 1.0482975768551506)] united despicable spoke many diff people amp everyone telling something different claim need bag\n",
            "[(0, 0.15475731835959253), (1, 0.07874511662016989)] virginamerica website im trying check\n",
            "[(0, 0.17610398395463592), (1, -0.04115962560632566)] southwestair contact missing rapid rewards credit\n",
            "[(0, 0.33479722554445684), (1, -0.10725014880705822)] usairways link broken online baggage locator already tried gave useful information\n",
            "[(0, 0.2054555949147693), (1, -0.06502312079057519)] americanair serious thread maybe guys reread fail\n",
            "[(0, 0.37485455358177006), (1, 0.8790156151653503)] united sato rebooked upset travel office fix couldnt\n",
            "[(0, 0.20582903048179801), (1, 0.13683024298061902)] virginamerica luggage severely dentedmissing wheel coming baggage claim san luggage agent miranda think wasnt help\n",
            "[(0, 0.49955350583780755), (1, 1.003005091637503)] united wow deal 30 plus seats available easy change make customer happy\n",
            "[(0, 0.10310119820649265), (1, -0.011555722857330948)] jetblue mechanical failure isnt boston fault\n",
            "[(0, 0.3364711863311085), (1, 0.8948764772202729)] united cheap couldnt afford run ac ua1510 took pressure cooker new level cheap worstairline\n",
            "[(0, 0.2923233397594273), (1, -0.0436580741082979)] americanair leave us stranded send baggage important medication different city 4daysampapologise 50 voucher appalling\n",
            "[(0, 0.40655409705384266), (1, 0.9762282284342004)] united charged one way baggagefind others leaving pittsburgh equipment werent charged hung\n",
            "[(0, 0.29650317792962755), (1, -0.026252859122870613)] southwestair sent email customer relations calling tomorrow\n",
            "[(0, 0.07856832032313601), (1, -0.024095154887518212)] jetblue afterall indeed httpstcoswwhyhen76 lovesongfriday cheesy 80sweresomuchfun brandloveaffair\n",
            "[(0, 0.44492559842452745), (1, 0.9822088760800385)] united please moved seats lost upgrade seat 20l ticket hand 20l\n",
            "[(0, 0.13963328606804135), (1, 0.025461663146774435)] jetblue think ill come take nap terminal\n",
            "[(0, 1.1964158664353406), (1, -0.23552984315885914)] southwestair second time row havent received text updates flight time change dont offer wont use\n",
            "[(0, 0.4786314857951963), (1, -0.04599245877168988)] usairways thanks overflight booking problems first class automatically downgrading upgrade 3 min boarding ffstatusdontmatter thenewaa\n",
            "[(0, 0.3806197553461318), (1, -0.10713591626739703)] usairways letting us go runway mechanical problems wewantcomps\n",
            "[(0, 0.17192272763478159), (1, 0.06470584024387759)] virginamerica dont understand need dm give answer damaged luggage policy\n",
            "[(0, 1.1426190371145803), (1, -0.3875753344061493)] americanair half hour late flight leaving dfwno attempt explanation\n",
            "[(0, 0.5334369662279036), (1, 1.153313469673782)] united could tell bag would accepted personal item bring one carryon bag plus httptcou390czplhl\n",
            "[(0, 1.4454601015751254), (1, -0.3498177270961744)] usairways informed three hour delay pick phone get another flight\n",
            "[(0, 0.5244455694150816), (1, 0.11527307830358552)] americanair go aa106 plane ready going find crew run time like last night shortstaffed\n",
            "[(0, 0.47418293863034755), (1, -0.07854544964132006)] usairways phone hour waiting without answer\n",
            "[(0, 1.041021514630583), (1, -0.30543488508353994)] southwestair hear bad things flying last weekends flights crews awesome thank\n",
            "[(0, 2.136523202385491), (1, -0.8266131030520912)] americanair flight 129 dallas 259 sfo cancelled flighted cant get anything else tomorrow wont put\n",
            "[(0, 0.20499799719882472), (1, -0.008108328680431263)] southwestair alist program complete joke company value loyal customerstime look another goto airliner\n",
            "[(0, 0.3330915789187482), (1, 0.029943400165676166)] southwestair please start offering services triflight ashevilleair airports drive 34 hrs use u\n",
            "[(0, 1.1482724903554897), (1, -0.5870620457527217)] usairways americanair bring guinea pigs small pet carrier onboard flights\n",
            "[(0, 0.35084705583372855), (1, -0.0924410094294186)] usairways looking help recover item left airplane evening\n",
            "[(0, 0.5195421608810368), (1, -0.0079589826721701)] usairways going make wait phone long time least turn ads eating away soul\n",
            "[(0, 1.334226213922962), (1, 0.7042346419975796)] united 24 hrs since flight landed zero info missing bag rough eta would hugely helpful restore confidence\n",
            "[(0, 0.4150418503257825), (1, -0.08976729344763985)] usairways 2nd february row stranded us try return cancun contact info way rebook badcustomerservice\n",
            "[(0, 1.194169747557825), (1, -0.33154775061754815)] usairways fault flight delayed begin shouldnt check bag theres bunch space\n",
            "[(0, 0.5409965834744994), (1, -0.02318111459110544)] usairways update flightits three hours delayed thank\n",
            "[(0, 0.28452563848511786), (1, -0.03381713771292571)] americanair changing dest city award reservation party 4 fee 150 pax 150 first 25 rest\n",
            "[(0, 1.954845557937336), (1, 0.21607710965652618)] united like clockwork friday afternoon flights las den running late flight seem happen consistently keepit100\n",
            "[(0, 3.853926563751308), (1, -1.6705690469672712)] usairways cancelled flights flight ny 3 times make decided sampgs theyll cancelled flight return flight thanks\n",
            "[(0, 0.2447739370736005), (1, -0.06346849315270912)] americanair jameswester see james 7 dedicated inbound phone lines telephones eat billions profits\n",
            "[(0, 0.39038215196006576), (1, 0.9540682792539098)] united first officer ua 1514 checking 757 prior departure ewr yesterday cell safety httptco1tfh2v0a7z\n",
            "[(0, 1.4679783295828601), (1, -0.37327824663412157)] usairways still cant get real person phone book flight ready go jetblue since care usairwayssucks\n",
            "[(0, 0.5757155182511261), (1, 0.9658949312194818)] united said would give us refund 30 days late flightr refund\n",
            "[(0, 1.0347990942497551), (1, -0.3927440834947142)] americanair computer systems cant leave without flight plan eta american air\n",
            "[(0, 0.3352993164968694), (1, 0.04530451797428785)] southwestair got next time know paying extra make line\n",
            "[(0, 0.44673316267307595), (1, -0.2131893034356262)] usairways americanair someone please tell talk getittogether findurgrip\n",
            "[(0, 0.6187888818918535), (1, 0.0678734840776848)] usairways well miss gate agents rebooked boarding pass waiting landed time lunch amp beverage easy cheesy\n",
            "[(0, 0.3389185683722107), (1, 0.9166638094777049)] united airline biggest joke operation world\n",
            "[(0, 1.0855505032912738), (1, -0.3846156142439723)] americanair money change flight dont answer phones suggestions make commitment\n",
            "[(0, 1.0914655804742033), (1, -0.20430131974762894)] southwestair able change flight without fees oh two free checked bags best airline ever\n",
            "[(0, 0.3134044722903072), (1, -0.09061155170705702)] usairways charlotte staff needs prayerdisappointed response mishaps lotttttttt pissed people\n",
            "[(0, 1.7853293763892406), (1, -0.7873542776862562)] virginamerica interesting flying cancelled flight next four flights plannedneverflyvirginforbusiness\n",
            "[(0, 0.6766310674857018), (1, 0.15047789248587634)] americanair told 20minute wait time waiting hours hour gone ridiculous\n",
            "[(0, 0.8992377670267624), (1, -0.34658642057366346)] jetblue sadly app also experiencing difficulties flight information boards keeping updated\n",
            "[(0, 0.3452518879792642), (1, 0.043214164380021944)] jetblue ridiculous got home supposed land 3 hours ago bc hella tired\n",
            "[(0, 0.4842163716600784), (1, 0.021044067940270677)] southwestair ive hold hour 5957 type ridiculous need link chart routes time\n",
            "[(0, 1.2830797095065947), (1, -0.4247382464958569)] usairways uh yeah flight boarded amp 1 hr late flightr still sit update 4435 dca\n",
            "[(0, 0.40677408109274954), (1, 0.9418781367526309)] united yes trying upgrade seat available spots\n",
            "[(0, 0.22235000785190484), (1, -0.01621780370055006)] southwestair incredibly frustrating emailed still havent received response\n",
            "[(0, 0.25204548196566434), (1, 0.006249264749230288)] southwestair woohoo made day looked couldnt find thank\n",
            "[(0, 0.3349660114048413), (1, -0.10095725501555668)] usairways 45 minutes means public transit home expensive cab promises doesnt make\n",
            "[(0, 0.14901407292797741), (1, 0.035959901032493684)] jetblue case making jackass allowed favor sayget right care lessme vacation true seeampeter scott\n",
            "[(0, 0.5948719027153833), (1, 0.005200470632557394)] usairways clt departures delayed hoping make connection lengthy take delay endless taxiing clt\n",
            "[(0, 1.916693636761201), (1, 0.23441769185426825)] united maybe dont play video flights outfitted w wifi flights wifi isnt working\n",
            "[(0, 2.802068858325011), (1, -1.1949778231980257)] southwestair u cancelled flight flight phx bc sdf weather flights 2 ne sdf still going wtf httptcongg3n0wiar\n",
            "[(0, 1.4570430735684758), (1, -0.558696466123144)] southwestair needed refund cancelled flightled flights morning hold hour x 3\n",
            "[(0, 0.1916574966895207), (1, -0.09878985561916719)] americanair lpalumbo weather sun\n",
            "[(0, 0.15550989098914714), (1, -0.01437716716750238)] jetblue guessing call someone\n",
            "[(0, 0.21405037391433243), (1, -0.063730709307907)] americanair disgusting chicken entree ive ever seen standards seriously nosedived newamerican httptco56essfoowt\n",
            "[(0, 0.216733333066798), (1, 0.040785636802680575)] jetblue crew one helping\n",
            "[(0, 1.2766393059810128), (1, 0.7267065112442597)] united come airline 90 flights last year makes check carryon even gate checkbaggage claim\n",
            "[(0, 1.1857817947137759), (1, -0.4271022421374216)] usairways todays flight philadelphia little disappointing unnecessary delays even snowing fl\n",
            "[(0, 0.6372626758466092), (1, 1.076658250149769)] united long take get response customer service complaint done email\n",
            "[(0, 0.46456436752742225), (1, -0.058511318119410446)] usairways dont time taking amtrak home call partial refunds\n",
            "[(0, 0.45362610987481583), (1, -0.29728725756661417)] usairways usairways unacceptable holdtime really httptcoupp41abxrq\n",
            "[(0, 1.3655219122710731), (1, -0.2536288678721041)] usairways changed flight 6 times 1 trip bumped delta amp great experience never flying us air never\n",
            "[(0, 0.18694223056391687), (1, 0.030720098183137944)] jetblue makes two us lol blushing\n",
            "[(0, 0.41590296031489493), (1, 0.9349608382339808)] united hire pos pilots thanks ruining trip allowing see buddy turns 30 unitedsucksdick\n",
            "[(0, 1.9356969437149585), (1, -0.601073298695748)] jetblue tried helpful really dissatisfied flight booking problems whole trip jet blue time around besides flights\n",
            "[(0, 0.8736859538054614), (1, -0.31450436963744766)] virginamerica started flight scolding using overhead bin offered person seated next\n",
            "[(0, 0.7892434143069641), (1, 1.1022422044326425)] united 175 hour delay nothing says sorry like voucher missing time family family precioustime\n",
            "[(0, 0.4937768378324996), (1, 1.025593258330407)] united sf crew lack lot customer service lax employees lot better wonder\n",
            "[(0, 1.22819635092382), (1, -0.49878696711836024)] usairways take lesson southwestair wait passengers connecting flights shame\n",
            "[(0, 1.2642529850806838), (1, 0.5879128704355002)] united im 03 flight booking problems without major problems 0 isnt bad\n",
            "[(0, 1.391043615626822), (1, -0.14333770122334982)] jetblue cool announce flight delay everyone checking 4 hour delay bdldca staff offering help\n",
            "[(0, 0.3906399581016013), (1, -0.043134117424881234)] usairways yet another delaymissed connectionand customer service attitude wow\n",
            "[(0, 0.41106789669703814), (1, 0.017546186144956184)] americanair booked seat dallas live dallas real nice gate agent exit row available told werent available\n",
            "[(0, 0.4636881369594502), (1, 0.9118544837094066)] united worker told us call wed talking someone thailand\n",
            "[(0, 0.4029412561120499), (1, -0.020356588453022458)] usairways sure sincere apology disappointing customer perspective want loyal customers options\n",
            "[(0, 0.8829228874730803), (1, 1.9119209351992057)] united thanks advice helpful cant believe guys actually charge people fly united\n",
            "[(0, 0.21093945198297745), (1, -0.054397910296703)] americanair ticket gave lying raising voice explanation happened httptco31cfhtk60r\n",
            "[(0, 0.43973731550793455), (1, -0.04151347301383454)] usairways never received horrible service treated poorly richard p today excuse attitude amp ripping tickets\n",
            "[(0, 0.6705238161218137), (1, -0.07749038814853329)] americanair idea wait time refunds usairways told days phone well past\n",
            "[(0, 0.7614741408262033), (1, 1.8474408472151702)] united united refuse reissue 400 lost voucher plane didnt take due mechanics badcustomerservice\n",
            "[(0, 1.3166419195992844), (1, -0.6579555120425793)] usairways basically stuck paying hidden fees bumped inferior flight jetblue come usairways mergers\n",
            "[(0, 0.39568560135746905), (1, 0.9258230006756781)] united need youto better airline ^lol\n",
            "[(0, 1.4668983775268005), (1, 0.705697198610074)] united well income flight dca take us ewr delayed made us miss connection fll yes hotels necessary\n",
            "[(0, 1.406944896690793), (1, -0.5083763693934871)] southwestair thanks telling us flight cancelled flightled helping us anyway ruining birthday worstcustomerservice\n",
            "[(0, 0.49327968648895976), (1, 1.000347985882409)] united agent met us gate said issues wdelays ua1116 would taken online\n",
            "[(0, 0.5178327822834213), (1, 0.16901033111271233)] americanair 48 hours still bag could flown costa rica back gifts family bags\n",
            "[(0, 0.5468416881434426), (1, -0.22687418691988034)] americanair yes shows cancelled flightled amp asks contact 800 number\n",
            "[(0, 0.40074206702182036), (1, 0.9395857138803831)] united oh still lost tracking system stinks delivery system\n",
            "[(0, 1.0800993824409513), (1, -0.3343678314743143)] southwestair please tell ill make flight tomorrow 8am ive tryin 3 days leave\n",
            "[(0, 0.37276324705706493), (1, 0.8829508150024942)] united estellevw need complain twitter refund autoapplied\n",
            "[(0, 0.1418183327896188), (1, 0.03083379903988206)] jetblue appreciate response already spoke mco response nothing idk thats mean\n",
            "[(0, 0.33775078769824146), (1, -0.06950285422255871)] usairways waiting 40 min far luggage wannagohome\n",
            "[(0, 0.49665239476061934), (1, 1.0179821239631617)] united looking getting bags lusaka\n",
            "[(0, 0.5962484173719991), (1, 1.089752408751307)] united volunteers give seats people sit 25 minutes plane waiting 4 add people letsgo\n",
            "[(0, 0.1631496435231651), (1, -0.033539601009195084)] southwestair salted honey roasted vote bring back salted peanuts dread year honey roasted httptcorhw78ktqfo\n",
            "[(0, 0.37716808383252265), (1, 0.9051848932924165)] united chase says referral bonus thanks\n",
            "[(0, 2.0565439524120737), (1, 0.31848665239579915)] united delay flight ua4636 painful sure hope doesnt cause luggage miss ua82 flight new delhi\n",
            "[(0, 0.3136356270492463), (1, 0.019034864350424983)] americanair okay think 1565 waited long enough gate dfw\n",
            "[(0, 0.5822128802703253), (1, 0.14962944514372548)] americanair gate agent 30 minutes let us plane wtw grounds crew hope youre ready cover delay\n",
            "[(0, 0.9994737259134403), (1, -0.3829882113023444)] americanair advised gas pilot flight bad one took action\n",
            "[(0, 1.0221511431392405), (1, -0.47518208532643536)] usairways great job communicating passengers flight 1855 doesnt exist anymore httptcohlzahxkdsn\n",
            "[(0, 1.0776458292787567), (1, -0.4716132649299644)] usairways even going acknowledge bumped flight weather arizona\n",
            "[(0, 0.21948884176682346), (1, -0.014500977829817225)] southwestair really carriers staffed youve got triple looped one employees sight okc\n",
            "[(0, 0.6373709461664612), (1, 1.1054561659380622)] united 5 gate changes two delays even crew thinks airline sucks\n",
            "[(0, 2.169405035822924), (1, -0.8913508753826968)] americanair cruel amp unusual cancelled flight flight wo notice amp make someone stay hold 30min amp listen ad loop\n",
            "[(0, 0.26685839410845624), (1, -0.12381939859638605)] usairways thank\n",
            "[(0, 0.335983178558011), (1, -0.10497581074561464)] usairways power outlets seat youre gonna keep us siting forever\n",
            "[(0, 0.23501865791562412), (1, -0.14110608163417568)] usairways didnt\n",
            "[(0, 2.0137065477936638), (1, -0.7229686270717162)] usairways told deserved delayed booked last flight hear inconvience missing flight\n",
            "[(0, 0.8225752655906503), (1, 1.8739506104750345)] united lady one phone says tel aviv tel aviv united says newark one knows nothing\n",
            "[(0, 1.197524607699995), (1, 0.6071407973830106)] united still airport waiting flight\n",
            "[(0, 1.8093888110920016), (1, -0.5999254213622368)] jetblue idea plane flight 672 coming thought flight 305 jfk wouldnt explain delay\n",
            "[(0, 0.4113267018787437), (1, 0.964838770123129)] united thing confusing lost priority boarding im mileage plus card member\n",
            "[(0, 1.2046968473602313), (1, -0.4175169963325039)] usairways ok flight attendant talk nasty passengers go get drinks restroom shocked listening\n",
            "[(0, 0.38334211434037413), (1, -0.07868272549644888)] usairways hope get opportunity join team job opening\n",
            "[(0, 0.08880588392230691), (1, -0.015184348895699888)] jetblue mrjustyn heard companies studying popular lingo advertising depressing embarrassing\n",
            "[(0, 0.2493076763209057), (1, -0.03803082861375257)] americanair brewcrewfan8 real life aa like 2015 real life emailingcallingdming people youve inconvenienced\n",
            "[(0, 0.5107062013280932), (1, 0.9214348392852223)] expect help gtsouthwestair lt flt canx last minute weather flew home weatherless united\n",
            "[(0, 0.44053112723671856), (1, 0.9719952207833864)] united internet great thing emailing executives company maybe respond timely manner\n",
            "[(0, 0.843620221815527), (1, 1.9260063788657755)] united seems like one united help lots fingers pointed zero people stepping least gate oreos\n",
            "[(0, 0.3270252107551864), (1, -0.001926197127355084)] americanair people phone cant see 800 difference thats poor process\n",
            "[(0, 0.26286047708021343), (1, 0.07893064702960298)] jetblue jetbluebos whats luggage flt 790 dcabos pax waiting 30 min bagsno show carousel 6 signs updating\n",
            "[(0, 1.6599845632773136), (1, -0.6703625063054754)] jetblue flight two days ago flight 1918 pos\n",
            "[(0, 0.1747088260902098), (1, 0.05009466248154335)] jetblue lost day airport trip compensated inconvenience\n",
            "[(0, 0.4876875193816093), (1, 0.04052979724350585)] usairways hit 4hrs typical wait time right drive 2h30m airport service desk\n",
            "[(0, 0.6085057743591886), (1, -0.15401972225261526)] southwestair carriers flying way past sw cancelled flightlation alaskaair jetblue got passengers much late flightr\n",
            "[(0, 0.3673121404616803), (1, -0.0111839990614744)] southwestair hold 15 minno estimated answer time help\n",
            "[(0, 2.8195450862570635), (1, -1.3754239344582395)] southwestair disappointed handling tonights cancelled flighted dallas flight cancelled flighted contingencies\n",
            "[(0, 0.6211116946037675), (1, 0.17512063508505252)] americanair oh get better apparently making us wait gate psych need deice coming gate\n",
            "[(0, 0.3464241697216076), (1, 0.8987580717144098)] united played bizarre safety video ive ever seen httptcohlm2oks6xl\n",
            "[(0, 1.2222499629566457), (1, -0.3941990028141559)] usairways maybe prepurchase meal email flight 9 min short 3 hours guess none offered\n",
            "[(0, 0.55434473427621), (1, 0.07436195196388919)] americanair thats absolutely horrible customer service person supposed call cant immediately call back disconnected\n",
            "[(0, 0.3638009779233977), (1, 0.9384592509499973)] united worst airline ever\n",
            "[(0, 0.1766818911301962), (1, -0.01578160970131883)] jetblue ill call morning upset right\n",
            "[(0, 0.35331382932693906), (1, 0.08230830690192939)] southwestair 3rd time flying southwest two years another trip back mx october\n",
            "[(0, 2.270001729992663), (1, -0.5373201324588367)] americanair flight delayed 3 times today due flight officer 4333 pit ord 5 hour delay date bademployeeproblem\n",
            "[(0, 1.7329783887926997), (1, -0.43676993188823326)] southwestair pls help hold 4 long time travelling 4 business flight 2 orf mci cancelled flightled need get asap\n",
            "[(0, 0.2321197679622127), (1, 0.0019187975276119974)] southwestair ever nonstop sjc bna well take sfo oak pleaseeeeee thank\n",
            "[(0, 0.2067667365365909), (1, -0.06217692902672404)] americanair pretty lame response two paged single spaced letter httptcoacebo6elpa\n",
            "[(0, 0.20464658977093014), (1, -0.02070548784372756)] southwestair dont apologize something words mean nothing actions work eom\n",
            "[(0, 1.9063353342092317), (1, 1.0775139990283875)] united good day fly u two delayed flights still plane ewr waiting 15 hours gate get gate gate agent\n",
            "[(0, 0.5990053082023605), (1, 0.1018239979317198)] southwestair first call got dropped waited 15 mins second ran time try late flightr way online\n",
            "[(0, 1.1071489073909002), (1, -0.3039225720738942)] southwestair stewardess really funny could get gent next use headphones would perfect flight\n",
            "[(0, 1.6985634871024053), (1, -0.7775458530143063)] southwestair 530 flight birmingham tomorrow night reschedule earlier flight expected snow\n",
            "[(0, 0.8270233490319742), (1, 0.8695700642443652)] united received hotel food also email 3750 miles last trip 3 hr delay 5000 miles less cancelled flightlation\n",
            "[(0, 1.1589651289496508), (1, -0.42104800032510753)] usairways redeemed flight 744 call negotiate thank lord im heading home\n",
            "[(0, 0.33829491265221734), (1, 0.8981030693298067)] united way impatience partits untruthful proper systems place\n",
            "[(0, 2.0895776522856306), (1, -0.9938228093343716)] usairways seriously flight cancelled flighted auto rebooked tuesday 3hr 26min hold nothing renting car want refund\n",
            "[(0, 0.5468433861580936), (1, -0.10061435662684032)] usairways hold 3 hours please help httptcotyxaztmq1u\n",
            "[(0, 0.08646821742776288), (1, -0.020171866077967525)] jetblue lmfao love\n",
            "[(0, 1.1411433266995694), (1, -0.42455213866160846)] usairways always fun get screwed earlier flight isnt full crummyservice whydidntiflysouthwest goodluckamericanair\n",
            "[(0, 1.2370931324466048), (1, -0.41643300513358805)] usairways duh baggage claim 2 hours counting flights 622 amp 1898 httptcodkzl57upqi\n",
            "[(0, 0.24123173235727433), (1, 0.11874003764711834)] jetblue hard tell told wifi worked one side plane\n",
            "[(0, 0.7006128544800763), (1, -0.030394844681473444)] usairways tried twice today hold 30 min time things cant live hold dealing w customer serv failures\n",
            "[(0, 0.44912847902554004), (1, -0.13924441783816255)] usairways trying checkin online says callnow ive hold 2 hourswhat\n",
            "[(0, 1.3861556213524981), (1, -0.48033222250654223)] southwestair seriously reason cancelled flightled flights long phone wait times guys tremendously understaffed\n",
            "[(0, 0.28419925365251475), (1, 0.016309418426158597)] americanair absolutely worse cust svc ever experienced 25 yrs flying supvrs iah extremely rude poorservice travel\n",
            "[(0, 0.25252522430968954), (1, 0.01798315057453681)] southwestair coming 10 hrs gate leaving without baggage swa nightmare\n",
            "[(0, 0.42943085988390123), (1, 0.03013443438768675)] usairways look flying rocks time bird plane nah never mind rock\n",
            "[(0, 0.46098796663731584), (1, -0.042159212809075204)] usairways gladly take loyal customers money cause inconvenience nothing help fix problem caused\n",
            "[(0, 0.9354033088820686), (1, -0.2968327978142893)] jetblue flight 1025 jfk tpa 805am saturday one way ticket\n",
            "[(0, 0.24490775919375515), (1, -0.04002628734872042)] americanair dont worry delta took good care loss gain\n",
            "[(0, 1.9419863628634508), (1, -0.9385783428365115)] americanair tomorrows flight cancelled flightlations dfw aa flights posted 2424 7am lax\n",
            "[(0, 0.36093708100915783), (1, 0.12561217563589758)] jetblue challenge accepted first 5 crew members send pics chairs get free tickets visit us wager isitsummeryet\n",
            "[(0, 0.37414310320508876), (1, -0.003121574065079522)] americanair hoagy10 stop cutting pasting apologies get additional phone reps jobs\n",
            "[(0, 0.796346134654715), (1, -0.32949706100335135)] virginamerica guys flights cmh\n",
            "[(0, 0.6474552428364317), (1, 0.10130931430727133)] americanair thnkx bt dont help need go way way get need u charge sux neveragain\n",
            "[(0, 1.6724211561821856), (1, -0.6770202761351668)] jetblue thats pretty nice flight credits automatically given flight also wish lounge could sleep\n",
            "[(0, 0.9350006703264562), (1, -0.36605136435294144)] jetblue late flight several passengers inebriated youre league big alcohol shame\n",
            "[(0, 0.30344607399066925), (1, 0.05021118636001259)] southwestair heck bags chicago 408 hour\n",
            "[(0, 2.31918523083641), (1, -0.9095293245744442)] usairways 2133 flight cancelled flightled rebooked 2pm flight time take ill spent 5 extra hours dca\n",
            "[(0, 0.25219029257391645), (1, -0.029814911676617116)] southwestair hours already\n",
            "[(0, 0.374549893322035), (1, -0.09420463284244256)] usairways flt 680 en route dca bwi diverting rdu phone service sucks website conflicting\n",
            "[(0, 1.1129153849223177), (1, -0.27449767765265803)] americanair didnt miss flight american airlines gave ticket well 6 passengers tickets away fault\n",
            "[(0, 0.4375595851043539), (1, -0.015335950691550606)] usairways sit kitchen move stuff around needed im extremely disappointed service\n",
            "[(0, 0.5556159557250892), (1, 0.9892820461735184)] united agent rick clifton seahou told father dying needed get handbag cabin nothing shameful\n",
            "[(0, 0.4834260010854007), (1, -0.12954065056132766)] usairways reservations hold 2 hours hang upsmh\n",
            "[(0, 0.41479273757846447), (1, 0.9229603026366762)] united admit youve rather good years youve still got hooked peace\n",
            "[(0, 0.5965973876921968), (1, 0.08024577685916345)] usairways horrible customer service flying miami philadelphia sent charlotte cant get charlotte\n",
            "[(0, 1.2460434499358308), (1, -0.4501893968901842)] southwestair cant believe many paying customers left high dry reason flight cancelled flightlations monday bdl wow\n",
            "[(0, 0.41556781373189977), (1, 0.9347737258614204)] united always happens guys makes traveling incredibly stressful uncomfortable good business\n",
            "[(0, 0.3321359599072022), (1, -0.112188829311895)] usairways seems unlikely without crew board us\n",
            "[(0, 0.26573785331170474), (1, -0.05413726519763605)] southwestair guys alive ive hold 25 minutes counting\n",
            "[(0, 0.4460086395754904), (1, -0.05381912886102122)] usairways wife sick 3yroldtwins waiting line 2hrs see agent phone agent said nothing til tuesday\n",
            "[(0, 0.361824412073291), (1, 0.8835461030925957)] united seen message today mcdonnell douglas dc 10 model hear read goodnight\n",
            "[(0, 0.16244147203004247), (1, 0.013187380518530536)] jetblue ive spoken 2emailed jb team explained situation didnt seem matter anyone guess expected\n",
            "[(0, 0.4040532474944642), (1, 0.9115294368672019)] united already done answer got oops give miles sorry pays discomfort 9 h\n",
            "[(0, 1.4407867507930885), (1, -0.48720385121199744)] americanair flew chi instead got ride mke u said bags would go mke today cancelled flightled flight tho\n",
            "[(0, 0.9513141550324157), (1, -0.319374398328448)] jetblue hey friends stupid question split payment methods flight purchase example 12 debit card 12 billmelate flightr thanks\n",
            "[(0, 0.3765932523292656), (1, 0.946327016012604)] united 747400s updated power outlets seatback tvs yet flying ord tokyonarita 28th\n",
            "[(0, 1.151617251678062), (1, -0.47039278465073)] virginamerica looking forward first flight today cancelled flightled along subsequent one\n",
            "[(0, 0.38155495341973644), (1, 0.9226362000134484)] united airport snow removal method 22 keep good work folks cessnas become 747s httptco9v8tmusjvu\n",
            "[(0, 0.4086377781461459), (1, 0.9634227677983316)] united 75 planes passengers boarding premier groups might indication broken process\n",
            "[(0, 0.28970954755826106), (1, 0.0013176452513116122)] southwestair password reset email incredibly slow arrive today checked spam folder web site says minutes 15\n",
            "[(0, 0.2115243288278134), (1, 0.08817286845991713)] jetblue 653 update gate got moved complete opposite end terminal airline disaster\n",
            "[(0, 0.6505702763229578), (1, 1.1356596622545414)] united delayed cmh ord ran gate 1 min b4 connection door closed one around ignored 1st agent 2nd super rude thanksunited\n",
            "[(0, 0.309259546447456), (1, -0.1307690418313733)] usairways mellani b whole team columbia sc absolute superstars incredibly helpful\n",
            "[(0, 0.23824288644739677), (1, 0.06625472956761365)] jetblue cant wait hear back regarding internship opportunity\n",
            "[(0, 0.39123655782402694), (1, 0.913866978126871)] united website says 10 days 16 counting\n",
            "[(0, 2.0376618338110877), (1, -0.7357954548436555)] usairways happening sitting philly hours pls take care flight 759 chicago least least us know solate flight\n",
            "[(0, 0.4401299232670808), (1, 0.04120287330225682)] americanair really needs get clue start treating people like humans animals americandairlinessucks\n",
            "[(0, 1.223382787791489), (1, -0.2599140926827448)] jetblue todays jetblue flight 918 nycgtbos delayed app says time website says\n",
            "[(0, 0.5080733390530401), (1, 0.9666674607679152)] united good didnt die anything say get pay\n",
            "[(0, 0.8773256830236533), (1, 1.9503864014133059)] united yes amp theyre unsure would comethis never happened airline first time united disappointed\n",
            "[(0, 0.8137286729907995), (1, 0.03644228579130814)] usairways gave 2 hours hold still need receipt last time promised never arrived help\n",
            "[(0, 0.8237311793675982), (1, 1.1668254691853548)] united nope told us time go home sleep airport even though assured us would get room\n",
            "[(0, 1.1630602895901474), (1, -0.38807867404112595)] usairways f623 denphx serious display poor customer service exhibited flight crew today newamericanairline cheapslogannotmotto\n",
            "[(0, 0.48395588611446533), (1, -0.05684774967955082)] usairways started trying reach real person hour ago still luck\n",
            "[(0, 1.5322698797853538), (1, 0.5003542985927825)] united cancelled flights flt ewr crewtells wife amp 4 yr old get ny catch aircanada yyz good customerservice dead\n",
            "[(0, 0.2665303420828489), (1, -0.12597021784654513)] usairways ive never treated badly\n",
            "[(0, 1.2495622062758953), (1, -0.6046903909087193)] americanair say dumb things beat around bush youre flight cancelled flightled prepared compassion\n",
            "[(0, 0.5083790920354401), (1, 0.9835513990659734)] united well la 2hr car ride dark palm springs technically maybe ill get bumped 1st class den phl friday\n",
            "[(0, 0.3238300970681163), (1, 0.2296442037180591)] virginamerica spend 5 hours worrying items carryon would brokenstolen since couldnt carry plane lock bag\n",
            "[(0, 1.4377716033127623), (1, 0.466288758721628)] united emailscalls past months flight changes helpful wish would sent cancelled flightlation yesterday\n",
            "[(0, 0.21675759181447693), (1, -0.0500814968960812)] americanair absolute worst experience ever\n",
            "[(0, 0.4541473870035657), (1, 1.0407293925252943)] united fucked voided ticket kept money even apology never fly airline unitedairlines\n",
            "[(0, 0.6286746132398455), (1, 0.9942387157117037)] united boarding decent 3 useless agents dont speak english 25hrs hold 6hrs mech delay much\n",
            "[(0, 1.2465336032679408), (1, 0.6042620149059519)] united couldnt get first class flights rebooked\n",
            "[(0, 2.7811496748900812), (1, -1.270421505036317)] usairways worst pay 200 take first flight round trip otherwise theyll cancelled flight whole flight\n",
            "[(0, 0.3230683339967592), (1, 0.04883248607422878)] jetblue member since 2007 looking travel next week 224227 couldnt book right away due snow im bos\n",
            "[(0, 0.41496185154917087), (1, -0.23047856836535874)] usairways americanair u paying incedentals noworstairline\n",
            "[(0, 0.19334874749287168), (1, -0.06769906516368428)] americanair spent 8 choppiest feed whiplash ever americanairlinesfail iwantmymoneyback\n",
            "[(0, 1.3217520750394467), (1, -0.2909722832512519)] americanair dropping ball catering plane switch gate attendant 2 hours late flight really nice\n",
            "[(0, 0.1715853921019019), (1, -0.047230308574229884)] southwestair flt 3260 mht fun kids grandkids 10 jack says hi httptcobhooiyt6zq\n",
            "[(0, 0.27775187505353216), (1, -0.017327444869168117)] americanair filed multiple complaints prefer continue warning public instead wasting time inhumane corp\n",
            "[(0, 0.6388882386768039), (1, -0.009317680123167568)] usairways trying get partner pnr spent 1 hour hold know snowing somewhere awful\n",
            "[(0, 1.0012570228804236), (1, -0.48503141613091233)] usairways worries flight attendant took care\n",
            "[(0, 0.24988019646579498), (1, -0.07819707862224956)] americanair somehow dfw mia got bumped 12b way 41g 2312 whats\n",
            "[(0, 0.2994632115415121), (1, 0.0006393381300172715)] americanair overbooked business class mia uvf correct seat moved back economy special day\n",
            "[(0, 2.0617585469736786), (1, 0.033930829265950216)] united expect cancelled flight flights denairport tomorrow morning given storm\n",
            "[(0, 0.539250799593246), (1, 0.951222175475757)] united resolved hour work ground amp somehow system reset takeoff appreciate quick responseservice\n",
            "[(0, 0.44566827195269243), (1, 0.028483348955881293)] americanair maybe stop tweeting start calling make available people wait onhold instead hanging us\n",
            "[(0, 2.7630960561655287), (1, -1.3316552141435252)] usairways stranded ernie_vigil phoenix w broken foot flights fd sunday sickcrew cancelled flighted mechanics flight today\n",
            "[(0, 0.5192496297851142), (1, 0.9656768723203836)] united beyond frustrated sked change seats earlier departure double layover course seats cust svc help\n",
            "[(0, 0.5986101990325825), (1, 1.0784681724378307)] united negative done wasting time amateurs customer service thanks least offering\n",
            "[(0, 0.4117646526752396), (1, 0.9871787061706189)] united handle bag issues wouldnt put onto first place\n",
            "[(0, 0.540054544117898), (1, 0.008249997510558521)] usairways im supposed fly dallas help get new itinerary\n",
            "[(0, 0.3867998863645681), (1, 0.038594203810365366)] americanair big company happy something customer costing delays oh mention\n",
            "[(0, 0.26336577583383197), (1, -0.11369975130041737)] usairways supposed discuss matter computer badcustomerservice airlines dividendrewards\n",
            "[(0, 1.2158889312075556), (1, 0.697050942429227)] united im glad didnt mean doesnt excuse inefficiency took 70min bags arrival flight\n",
            "[(0, 1.3264945681583045), (1, 0.6948480164800137)] united im saying made flight poornoncommunication unaccounted lost time amp lots frustrated flyers standing around\n",
            "[(0, 1.2435381798758278), (1, 0.5375350150400282)] united chance wait ord afternoon another flight screwed hold 5396\n",
            "[(0, 2.0449296426263053), (1, -0.6810661019262442)] usairways flight delayed missed connecting flight stuck philadelphia night hotel voucher thanks nothing\n",
            "[(0, 0.4957523105365734), (1, 0.9691744636239114)] united thats real dedication amp concern apologies dont fix issue miserable issues ive past 6 mos\n",
            "[(0, 0.6353611250346315), (1, 1.039605078363301)] united seriously ua 806 delayed copilot isnt 15 hours flying raleigh disappointing\n",
            "[(0, 0.9478905841784552), (1, -0.38399370555787216)] southwestair says cant flight progress\n",
            "[(0, 0.3212765274237588), (1, 0.8674675287991964)] united saturday morning man dies ebola httptcohxvvis0vww\n",
            "[(0, 0.46445459493507196), (1, 0.9300553750641108)] united id hardly call going 10000 miles 1000 miles ticket cutting edge 110 perk\n",
            "[(0, 0.38392496968340223), (1, 0.9300941807817259)] united onlyinamerica 18 days word unitedairlines customerservices bad pr guys\n",
            "[(0, 0.32062482934287495), (1, -0.01750676360927685)] southwestair father kind enough offer pay hotel cant use coupon pays fl help\n",
            "[(0, 0.5729772536435029), (1, 0.05421410258248611)] usairways 12 rock hit plane delay never easy day us airways ya never fail let\n",
            "[(0, 1.2091012683520217), (1, -0.5674929048635509)] usairways found flight want cheapoair americanair aa advantage applicable earn miles since youre merging\n",
            "[(0, 0.9965099538753203), (1, -0.3213714321825583)] jetblue tv wifi spotty nice feature x country flight still wont keep us away lovejetblue\n",
            "[(0, 0.8096660959122564), (1, 1.0790325180425462)] united really hoping get help 5th attempt get resolution lost count transfers help please mileageplus\n",
            "[(0, 0.3214551006700097), (1, 0.8861319989995883)] united set figured baggage office\n",
            "[(0, 1.2915285461006683), (1, 0.6222736729606169)] united baftz rcvd promo booked flight silver status would extended dont flier sent didnt think id need\n",
            "[(0, 0.3205935086214822), (1, 0.04915275245738063)] southwestair good know three sets travelers 20 mins standing waiting mins pass\n",
            "[(0, 0.5120105049364714), (1, -0.05440339472231474)] usairways stranding student trying get birmingham clt overnight wo help better av_duffy\n",
            "[(0, 1.489347253578948), (1, 0.7452855442503811)] united worst airlines sitting plane houstonbush airport hour half waiting late flight passengers\n",
            "[(0, 0.47362072757888474), (1, 0.022754580752105416)] americanair like call back system thought youd like know working well received three calls theres audio\n",
            "[(0, 0.3941668436936012), (1, 0.9404350474917392)] united good word describing angry pissed customer made\n",
            "[(0, 0.9247426668315556), (1, -0.28432339669694706)] virginamerica wtf happening pdx late flight march one way sfo 550\n",
            "[(0, 0.3390248244053147), (1, 0.9057997757525597)] united eat airport 7 areyounew incompetent no800number feeltheheat\n",
            "[(0, 1.2980283617489818), (1, 0.6765492640596857)] united hi question future flight booking problems dubjac 299 jaclax 810 laxdub 1310 im g checked bag allowance jaclax\n",
            "[(0, 1.0584350066366195), (1, -0.4428924950959433)] southwestair hold rebook flight cmh 15 hrs rebook website crashed\n",
            "[(0, 0.21136989733854897), (1, -0.02124700777952519)] jetblue cant beat jetblue spaces matter httptconrpwmgyv3e\n",
            "[(0, 1.3378222723864066), (1, -0.5397026572349778)] usairways americanair also onhold message trying sell valentines day gifts week late flight sounds right usair\n",
            "[(0, 2.0096012471033515), (1, -0.6051145569732178)] jetblue sent email 24 hours ago asking questions still response need answers hopefully flight booking problems flight\n",
            "[(0, 0.17542156619335653), (1, -0.0869693232967567)] americanair dmd anything\n",
            "[(0, 1.1687201158941911), (1, -0.463392352316121)] usairways well thats problem considering need book flight tonight weekend anything\n",
            "[(0, 2.121680555042422), (1, 0.3010156591662011)] united flight overbooked offered voucher wait amp take another flight gate agent switched retracted voucher offer\n",
            "[(0, 1.320306561056226), (1, 0.7430750910115794)] united think missing meetings worth flight voucher fly time would make right\n",
            "[(0, 0.5378401416405084), (1, 0.9551733422768396)] united cant dm youre following lly144 rebooked ua1516 still need seats\n",
            "[(0, 0.4086269146234179), (1, 0.06264559139490122)] usairways aggravating zone 5 boarded overhead empty forcing bag check better loose bag flt1727 httptcow3xs6tvpzg\n",
            "[(0, 0.20425881099496737), (1, 0.0526893572774555)] southwestair way fuck lose c_istudios bags husband warm clothes equipment youdidit notcool\n",
            "[(0, 0.26422004564572654), (1, -0.08241944819277232)] americanair finally got someone phone worries\n",
            "[(0, 0.14354812719924923), (1, 0.014525491821942897)] jetblue sell open tickets sick relative may travel moments notice sad true\n",
            "[(0, 0.21048384808465165), (1, 0.10344964325604511)] virginamerica fidifamilies us terrible airline gave us hotel hotline number said sorry\n",
            "[(0, 1.154156100569874), (1, -0.3583983899887508)] southwestair got home hour half late flight least baggage delivered soaking wet\n",
            "[(0, 0.3506851672434179), (1, 0.10236591602861783)] americanair rude gate agent aa363 ordlga seems temper made check bag fit inside sizer\n",
            "[(0, 0.20755396474773402), (1, -0.08546294700469292)] americanair 830 departure sure catering strike jfk foxnews cnbc bloombergradio httptcohpgxyzrw8o\n",
            "[(0, 0.18827357722818835), (1, 0.03056869751850702)] southwestair spoke soon bag lost\n",
            "[(0, 0.3279556782194256), (1, -0.11261153027753648)] usairways 2nd person called ask could catch name rejected request\n",
            "[(0, 1.2675398772340092), (1, 0.625922703016768)] united people stranded cause suck better yet weasel flight booking problems rooms people claiming weather httptcoflcnnn2usd\n",
            "[(0, 2.41467881798345), (1, -0.9361280628270023)] americanair help flight dallas cancelled flightled morning cle hold 3 hours need booked next flight\n",
            "[(0, 0.3001895582521214), (1, -0.1321614963088825)] usairways way assist actually answer phone\n",
            "[(0, 0.5817905698204224), (1, 1.0567643702634086)] united weve ton problems getting bags given run around day whats\n",
            "[(0, 0.6704560957208516), (1, -0.260002649440736)] usairways trying 2 fly frm dca srq visit family member hospice 4532 cancelled flightled someone assist\n",
            "[(0, 0.4274777992701828), (1, 0.170522042115953)] southwestair call customer service sitting tarmack 1hr lost bag give 100 voucher\n",
            "[(0, 0.5045990558528634), (1, -0.06682418452473368)] usairways important wait hold get hung computer disappointed\n",
            "[(0, 1.1258258934031056), (1, -0.31152660981376146)] americanair continues win ive never missed flight nice little quiet gate change made possible sheesh\n",
            "[(0, 0.43166521247925227), (1, -0.11079489212733866)] usairways thanks suggestion stop promo messages bit run music amp msg says call volume high vrm\n",
            "[(0, 0.30565192679960307), (1, 0.07807971693055753)] southwestair get shit together owe 2000 bag\n",
            "[(0, 2.038659314521871), (1, 0.07058782838952249)] united youll cancelled flight flight like\n",
            "[(0, 0.5930960630877845), (1, 0.043722232727851404)] usairways cant even accommodate us letting us fly another airport horrible service fault\n",
            "[(0, 0.9093712757463207), (1, -0.343123435372087)] jetblue keep tweeting ceo answers personally apologizes wife passengers flight 136 wrong\n",
            "[(0, 0.6345439179206733), (1, 0.0768087872050597)] usairways dirty damn plane take hour get plane cleaned refund miles wasteoftime theworst\n",
            "[(0, 0.26039314575762973), (1, -0.06941431618334556)] southwestair wow 100 minutes hold far phone dying\n",
            "[(0, 0.2507029931511116), (1, -0.12652092416444727)] usairways really good deferring responsibility\n",
            "[(0, 1.1939693710778458), (1, -0.25465160314327057)] americanair exceptional customer service aa misplaced item waiting checkin followed smooth flight thank\n",
            "[(0, 0.44293498976611173), (1, 0.08336858449106889)] southwestair yet supposed get early evening tonight dont want go store buy new necessities\n",
            "[(0, 1.0323614647731427), (1, -0.4136046810263724)] americanair trip cut 7 hrs short due flight changemassive layovers peanuts crackers asked h2o received 2oz\n",
            "[(0, 0.49402778276408565), (1, 1.031030383252369)] united dfpietra thats response shaking head back forth tsk betterfrom customer service apology\n",
            "[(0, 0.26376430595076705), (1, -0.05405622125374969)] americanair overzealous stewardess prevented us bringing car seat worstflight\n",
            "[(0, 0.7872280716473432), (1, 1.1052621450595168)] united dont deice plane sits one 2 hours could delay\n",
            "[(0, 1.3087569541417727), (1, -0.19510830813929464)] jetblue trying fly bos jfk flight delayed traveling kids book hotel getting tonight\n",
            "[(0, 0.2036421442009395), (1, 0.09335697533928207)] virginamerica website btw new website isnt great user experience time another redesign\n",
            "[(0, 1.7967755136173449), (1, -0.6320129716781994)] jetblue whats going flight 2034 delayed beyond 834 shouldnt thre flights switch point\n",
            "[(0, 0.2437954378341179), (1, 0.12719237906042422)] jetblue philpete wonder thats pilot tweeting back legal tweet fly plane front stops suddenly\n",
            "[(0, 0.12896078333419383), (1, 0.04913030708941884)] virginamerica problem link email checkin thanks\n",
            "[(0, 2.4575091323235188), (1, -0.7606676542930788)] americanair two hours late flightr still waiting callback need reschedule flight 1027 hopefully late flightr one tomo cancelled flighted\n",
            "[(0, 0.32730812873781123), (1, 0.8724418702150085)] united thought nothing happened\n",
            "[(0, 0.38109285953234373), (1, 0.01018248147464146)] southwestair really guidance call via phone back logged could done online 3 minutes\n",
            "[(0, 1.0379804520896638), (1, -0.4864777037910381)] usairways spent room amp transportation whole flight\n",
            "[(0, 0.9336687812954645), (1, -0.30833565832481546)] jetblue whole plane hoping better luck return flight sunday\n",
            "[(0, 0.6858357900821401), (1, 1.0771339403822757)] united plane coming delayed almost 7 hours plane\n",
            "[(0, 0.29542775833143153), (1, -0.13044561554654235)] usairways transferred 4x pleeeeeeeease help\n",
            "[(0, 0.7400433099599634), (1, -0.0915176787759716)] usairways americanair supposed get fresno pittsburgh 10pm instead im getting 4pm tomorrow\n",
            "[(0, 0.10969229577969142), (1, 0.05126724161615867)] virginamerica cannot even open laptop seat 4c paid premium let\n",
            "[(0, 0.36677031741787897), (1, -0.0019440101865237586)] americanair finally final destination wo extra significant travel expenses amp missed work resolve experience\n",
            "[(0, 0.5625357033027062), (1, 1.0497084231875502)] united since ua 1226 ordewr delayed pushing meal time mean catered meals first\n",
            "[(0, 0.5058743106288907), (1, 0.04154805734187099)] usairways packed carry reason thanks making check hoped better customer service cle also nothappy\n",
            "[(0, 0.19818566633196824), (1, 0.022376536465723067)] jetblue 3 kids 11 days 340 doesnt work months advance\n",
            "[(0, 0.5296640569464923), (1, -0.06898500562980145)] usairways nanceebing 4 hour hold times momentand counting disgrace\n",
            "[(0, 0.7722424105619438), (1, 1.8206967621695958)] united sorry hate united wont get see family thursday\n",
            "[(0, 1.3065363420392602), (1, 0.6585741218991045)] united cmh gate staff disaster3345 overbooked volunteers boarding 20 min late flight trying figure issue bringbackrealstaff\n",
            "[(0, 0.33462287286317627), (1, 0.8931795524488325)] united twitter isnt letting dm\n",
            "[(0, 0.4674812120159458), (1, 1.0468397701181371)] united would think would clean ramps jet stuck snow newark would never happen delta\n",
            "[(0, 0.2668306045162381), (1, -0.03409794551391753)] americanair wait 60 minutes\n",
            "[(0, 1.6227948942114112), (1, 0.4515857201901966)] united cancelled flightled direct flight newarkbrussels last night 7 hours behind schedule eu compensation would given us\n",
            "[(0, 0.1718620526144047), (1, -0.04418312309157663)] southwestair ifthe80sneverstopped wed still rocking charttopping hit 80s\n",
            "[(0, 1.1587572257700764), (1, -0.23231677805534223)] jetblue shocker flight delayed hour thanks reminding switched delta\n",
            "[(0, 0.5110726917542954), (1, 0.08976597297866934)] americanair delayed way puerto rico delayed way back new york disgraceful\n",
            "[(0, 2.1369403023089406), (1, -0.9275029425588851)] southwestair flights leaving dc today flight cancelled flightled hold hour\n",
            "[(0, 0.4455841721409736), (1, -0.05604861878081233)] usairways really 8 hr delay virgin island even food voucher\n",
            "[(0, 0.5719951822092282), (1, 0.06694204777343528)] americanair mention three hour wait get agent phone\n",
            "[(0, 0.38332490733600255), (1, -0.24573304581073538)] usairways americanair\n",
            "[(0, 0.3485106105595315), (1, -0.06633030964973097)] usairways unacceptable knew pilot wouldnt able complete trip wasted time\n",
            "[(0, 0.23542555549819616), (1, -0.14773576677045344)] usairways app website trash af\n",
            "[(0, 0.5076033498910233), (1, 1.0148194291680437)] united time spent night trying sleep toddler bed airport ramada without luggage kidnapped furious\n",
            "[(0, 0.3995309905828781), (1, -0.051509501521941684)] usairways got home need bag direct desk number savannah\n",
            "[(0, 0.16068470150483205), (1, 0.04684542776148479)] jetblue disappointed werent allowed bring aircraft approved carseat empty plane cool\n",
            "[(0, 0.5216131106070556), (1, 0.12352242438377509)] americanair spoke soon 30 min late flightr still waiting bags load sympathy would appreciated least\n",
            "[(0, 0.6956728297032724), (1, 0.8110666058947242)] sorry united accidentally populate flightd instead usairways cant wait til u u sky newamericanstinks\n",
            "[(0, 2.0287746950396652), (1, -0.783429774425476)] usairways missing flight reflight booking problems 2x walked onto another flight phone still seat\n",
            "[(0, 1.4583071078251555), (1, -0.42167870167949567)] jetblue last flight cancelled flightled 2 hours change light bulb sitting waiting maintenance unreal\n",
            "[(0, 0.375102529088386), (1, 0.8996904171547693)] united broke suitcase amp refuses give repair estimate httptcozouowgv3q6\n",
            "[(0, 0.32266528706562114), (1, 0.04375045678087682)] southwestair agents werenot helpful told would pay 2chng even though tld going2 bwi whch part trvl advsry\n",
            "[(0, 0.24837641589916637), (1, 0.018755913882872267)] southwestair due apparent water issue checked fine checks husband already deal first\n",
            "[(0, 1.0294902868428382), (1, -0.20233286924131239)] jetblue 910 flight listed time 904am im plane yet httptcoieg2obcepp\n",
            "[(0, 0.310907493721931), (1, 0.8889137899229754)] united perfectomobile definately award employer year united13\n",
            "[(0, 0.08078001401522754), (1, -0.01817375700349908)] jetblue hate internet lol\n",
            "[(0, 0.647996889638033), (1, 1.7947891075586806)] united super frustrating folks united ticket counter pittsburg arent honoring media rate unitedfail\n",
            "[(0, 0.5027511640689775), (1, -0.21432835974669842)] americanair usairways ive tried understanding let handle situation guess wrong\n",
            "[(0, 1.407695764148455), (1, -0.5760777950148693)] southwestair hold 2 hours disconnected flight cancelled flightled swell company\n",
            "[(0, 0.5111707461818021), (1, -0.17245416014351278)] usairways please call late flightr acceptable neither hold 5 hrs onholdwith\n",
            "[(0, 1.950781947987913), (1, 0.22143734187967717)] united rayja9 flying las vegas chicago flight late flight announcement made\n",
            "[(0, 0.31541018437465496), (1, 0.8824331529266967)] united unitedflyerhd united_airline n26902 dreamliner leaves london heathrow b787fans httptcoai0yzwt8za\n",
            "[(0, 0.40422890070379525), (1, 0.9803674391845182)] united ua 1706 way plane loses software believe decided upgrade\n",
            "[(0, 0.5416224523318974), (1, 0.08711724154146419)] americanair louprice13 aacustomerservice apology good enough 4 planes mechanical 9 hours delayed unacceptable\n",
            "[(0, 1.1544232161762817), (1, 0.5737498935034718)] united four scheduled flights reservation literally take one unreal\n",
            "[(0, 0.3844006037989432), (1, 0.9103628094264158)] united compensate us new clothes bet wont\n",
            "[(0, 1.2244364758491655), (1, -0.34462803452338986)] usairways need help locating bag arrived denver last night midnight charlotte 8am flight haydensteamboat\n",
            "[(0, 0.4597791558677772), (1, -0.1719078619813181)] southwestair attendants atl airport awesome helpful cancelled flightlations morning\n",
            "[(0, 0.7004830450744883), (1, 1.062185032303068)] united loses luggage hotelstonight loses reservation 10 hour travel day want get startingbloc\n",
            "[(0, 1.2040298380091812), (1, 0.5472103644027969)] united changing rno den nonstop may 9 6am late flight morning early afternoon\n",
            "[(0, 0.5356711442972687), (1, 1.0190565296155556)] united let us board fly time knows shouldhaveflowndelta\n",
            "[(0, 0.40234427574096054), (1, 0.931129149676504)] united tried already cancun one delivered\n",
            "[(0, 0.4136065323868463), (1, 0.08476349945355385)] southwestair loyal alist customers easier get help bring resolution issues rewards program\n",
            "[(0, 1.1312893392331917), (1, -0.39941768147742385)] usairways hey guys want say best flight ever thank much fell asleep actually wet dream\n",
            "[(0, 0.4800556801844105), (1, 0.9700870709933886)] united please stop spending mktg branding ads use savings improve cxp 1hr wait luggage due short staff unacceptable\n",
            "[(0, 0.9784877304292967), (1, -0.37888195602439795)] southwestair wife group prev flight got bumped reason alone two kids least put group\n",
            "[(0, 0.46011114603615305), (1, 0.9750922287906865)] united reference number agent told drive airport cant reach anyone deliver\n",
            "[(0, 1.3218340589178297), (1, -0.5825732861909947)] americanair flight 386 dallas jacksonville fl cancelled flightled one notified whats going\n",
            "[(0, 2.0776223762623354), (1, 0.2667022224634241)] united refund flight vouchers another flight different airline expense today 8 hour drive inconvenient\n",
            "[(0, 0.7331650846719958), (1, 1.881075952931447)] united delta lost luggage atl hdn luggage denver said united deliver luggage hdn airport claim hdndl11785\n",
            "[(0, 0.5444054141074448), (1, 0.004064776596001352)] usairways left personal stuff us4551 phlbos hour ago went baggage told plane left call 800\n",
            "[(0, 0.41480873021734144), (1, -0.09041351757872391)] usairways merging aa dividendmiles yield error _exact_ steps navigate phone menu get computer\n",
            "[(0, 1.1875133224555658), (1, -0.6031422260769683)] southwestair cancelled flightled flights asshole phone support worstairline\n",
            "[(0, 0.5380914623204209), (1, -0.05452317598161731)] usairways even still business trying call hours pathetic\n",
            "[(0, 1.1380963968630626), (1, 0.5308053616107451)] united partner booked individual reservations flight pr silver share premier privileges somehow\n",
            "[(0, 0.9804858371565308), (1, -0.4033838375877962)] americanair checking flight website easy asking bear shit toilet justsaying\n",
            "[(0, 0.5939043862193456), (1, -0.20878213153119934)] southwestair fl 4158 cancelled flightled dallas austin one answering 800 need help\n",
            "[(0, 0.22078077949755812), (1, 0.020946613166181932)] southwestair please hate fly different airline youre fav\n",
            "[(0, 3.121005626944144), (1, -0.1997408901750718)] united zcc82u cancelled flight flight 16h advance need connect flight reschedule link isnt helping help gf waited months see\n",
            "[(0, 1.2610058789095553), (1, -0.4818146664623861)] southwestair answered options refund resched monday id miss work im paying hundreds usairways flight tmw\n",
            "[(0, 1.0141907900044858), (1, 2.6458853382309004)] united final destination booked united quantas united yet contacted auckland unaware case id number\n",
            "[(0, 0.7077039335108581), (1, -0.04855960824651997)] usairways help update ktn profile ticket book via aa amp info didnt get pass ive hold forever\n",
            "[(0, 0.3220287852259766), (1, 0.010894294893147098)] southwestair frustrated experience southwest 18 hours trapped denver bc mechanical problems worstcustomerservice\n",
            "[(0, 1.4148089877138375), (1, -0.32703652779350745)] southwestair one wants commit saying plane getting cancelled flighted customer relations closed patience gone\n",
            "[(0, 1.1777776726986433), (1, 0.607758116208937)] united point 56 flights past week last one really sucks shit\n",
            "[(0, 0.9630388821309601), (1, 1.9063470742629651)] united sitting ua1088 getting delayed operations cant find captain ridiculous united\n",
            "[(0, 1.8666463997146165), (1, -0.6380546860955492)] jetblue yes best case scenario get gear late flight friday early saturday camp starts 6am tomorrow toolittletoolate flight\n",
            "[(0, 2.3363541464502924), (1, 0.473210477594969)] united thanks delaying flight hour missing connecting flight terrible customer service neveragain vacation\n",
            "[(0, 1.2656256217510429), (1, -0.36533692332903855)] usairways please dm flight delayed going clt force miss connection lga 1005pm\n",
            "[(0, 0.37430107999983186), (1, 0.9177639175738136)] united im sure expected anyone httptcobnflhpxtmw\n",
            "[(0, 1.6617965625268851), (1, 0.771219458704038)] united flight delayed keeps changing delayed delayed checkin time late flightr httptcontuix5dbyr\n",
            "[(0, 0.2029034376288426), (1, 0.13498376482439964)] americanaireveryone weeksampthose dickheads aa hadnt contacted methey lost checked bag amp carryon havent offer pay\n",
            "[(0, 0.5140627587398109), (1, 0.02593657691028537)] usairways flt 445 get gate den 20 minutes waiting information\n",
            "[(0, 0.2073224986801825), (1, -0.03145308626434784)] southwestair need learn treat people respect little dignity fail\n",
            "[(0, 0.23131103263869782), (1, -0.099644017790511)] americanair keeping aa air crew chief cousin alex espinosa dfw httptco0hxlnvzknp\n",
            "[(0, 0.2781696691800847), (1, 0.11790867336718329)] virginamerica hi im trying checkin website working tried 3 different browsers problem continues\n",
            "[(0, 0.4366158622880226), (1, 0.1263095811442942)] jetblue thanks still booked trip 31317 lb slc see grand kids frustrating tried app web etc still love u guys\n",
            "[(0, 0.38675470224190706), (1, 0.9394179038721662)] 22 united dont really care comfort care profitability thats fine unfriendlyskies\n",
            "[(0, 1.209450636934245), (1, -0.28210353300191354)] americanair expect higher level customer service amp flight crews give us accurate information\n",
            "[(0, 1.619234593005031), (1, -0.20320265168629134)] usairways 5 hr flight delay delay land even real life get plane wanna go home 3 heel clicks\n",
            "[(0, 1.7246132774101108), (1, 0.8395050206389159)] united delayed 3 hours one hour flight frustrating im also unable get decent meal hournever\n",
            "[(0, 2.2037407044874584), (1, -1.0058300757638168)] usairways eyyyy cancelled flightlations flight booking problemss reflight booking problemss yall got flight tonight tomorrow amp fc upgrade thx\n",
            "[(0, 0.37355568679360573), (1, 0.9236634047851515)] united ones make difficult\n",
            "[(0, 1.3325977735312646), (1, -0.23277424024393314)] jetblue flight 2202 jfk 2 amp 12 hr delay could get weather relate flightd considering come\n",
            "[(0, 0.3963391603759872), (1, -0.014429573080779806)] americanair finally called back hasnt spoken like worst prank call ever\n",
            "[(0, 0.4807984680500167), (1, 1.047113247371328)] united airline joke 1 person working special services ewr line 15 ppl deep grow\n",
            "[(0, 0.41004471996887876), (1, -0.045411710846537376)] usairways yall need work online checkout system two bank transactions one ticket bush league yell devs\n",
            "[(0, 0.2384688016977941), (1, -0.12238495584170789)] usairways intend tovery much 4000 followers well\n",
            "[(0, 0.3478645955751325), (1, 0.8744664690818069)] united gave smile today zero award computers sense humour httptcojnqnbk7hut\n",
            "[(0, 0.5002653700151594), (1, 1.011752134528562)] united somehow think im going stuck paying hotel room denver without winter clothes dime guess well see\n",
            "[(0, 0.5916391545864698), (1, 0.05827376216841784)] usairways told gates open ord needed wait 20mins still waiting 4 mins\n",
            "[(0, 0.3763399373062489), (1, -0.038515609358163866)] usairways plane moving ice moving end runway sit lga one runway open\n",
            "[(0, 0.5985347571002402), (1, 0.06397471102032565)] americanair fine would call left message told would 2 hours call havent heard anything yet\n",
            "[(0, 0.24153747834754813), (1, -0.1351238636574632)] usairways refund system\n",
            "[(0, 1.2100164554275894), (1, -0.519469943978009)] jetblue point offering flight next day expect pay hotel cancelled flightled\n",
            "[(0, 1.3191045482178556), (1, -0.449092748762118)] americanair youve misunderstood usairways would day flight change gate agent said\n",
            "[(0, 1.213803710216384), (1, -0.4943309733225619)] southwestair link site displays delays cancelled flightations flights dallaslovefield\n",
            "[(0, 0.4886536525366741), (1, 1.0389953804377443)] united hey 4am guess im sleeping cause care little customers let sleep airports\n",
            "[(0, 0.32975432573832036), (1, -0.08085272462790319)] usairways thanks hectic everyone actions dont represent company well imo\n",
            "[(0, 0.4788061989281246), (1, 0.12453656020349295)] southwestair sorry sat plane 3 hours waiting engine fixed got luggage lost k\n",
            "[(0, 0.7189444510305408), (1, 0.08912319026592183)] usairways voice concerns cant get home 8 month old waiting taxi gate 3 hours\n",
            "[(0, 1.184072301656757), (1, -0.40869595806790177)] usairways come home day late flight find guys lost luggage\n",
            "[(0, 0.3916182343447138), (1, 0.9268551662933672)] united told case weeks still resolved\n",
            "[(0, 2.089656091912731), (1, 0.3278062718269862)] united flight ord delayed air force one last flight sbn 820 5 mins landed\n",
            "[(0, 1.3975192681229345), (1, 0.5960220356394527)] united 3 phone reps none could see rebooked missed flighttold go standby nonexistent late flightr flight hurt\n",
            "[(0, 1.1738124455346475), (1, 0.6580463147631687)] united staff refuse let earlier flight citing checked bag\n",
            "[(0, 1.8419197838515597), (1, -0.710087388925395)] southwestair please bring back rdu fll direct route noticed missing starting late flight august flights always packed\n",
            "[(0, 0.4809140714906857), (1, 1.0235233772131356)] united fampking joke customer service woeful staff tell passenger something\n",
            "[(0, 0.22515366353492092), (1, 0.05722010261103953)] virginamerica come back phl already need take us horrible cold pleasecomeback httptcoglxfwp6nqh\n",
            "[(0, 0.3163183489105934), (1, 0.008826272955890477)] southwestair dont conference number spoke courtney texas david finally fixed mine hour\n",
            "[(0, 0.28760838092512436), (1, -0.054973715272413355)] americanair tweet call youre like bad boyfriend\n",
            "[(0, 0.36814815314696236), (1, 0.009416612985445974)] americanair thanks said denied miles expired one week ago last drop plan avoid aa possible\n",
            "[(0, 0.28986369276065205), (1, -0.11625907130841133)] usairways needs hire people httptco3lpvfhky2f\n",
            "[(0, 0.46604381845111154), (1, 0.9617954253894161)] united didnt realize bag contents wet got hotel sent suitshirts dry cleaned mtgs start tomorrow\n",
            "[(0, 0.19129297756364344), (1, 0.054856222167620414)] virginamerica cant access website safari iphone 6 seems work mac ipad need iphone add passbook\n",
            "[(0, 0.33245089045827186), (1, -0.024997700352964093)] americanair even went ticket counter got help\n",
            "[(0, 0.07747609137543529), (1, -0.02482249437063163)] jetblue cough awkward\n",
            "[(0, 0.14260851085968645), (1, 0.002317842335179815)] jetblue youre still best\n",
            "[(0, 0.4813856788434182), (1, 0.9467189349987609)] united website wont allow post required document keep getting technical difficulties\n",
            "[(0, 0.4198399079506614), (1, 0.046371790186875456)] southwestair hold 30 minutes amp one knows win tickets youre still handing destinationdragons\n",
            "[(0, 1.2300252355459402), (1, 0.6047489176164963)] united omg bumped last flight get worse\n",
            "[(0, 1.086306029787615), (1, -0.36357190050235383)] americanair reason 1463 flight chicago boarding still dont seat assignment seriously\n",
            "[(0, 0.3136802004167825), (1, -0.10818902418242478)] usairways instead fair treatment got nasty letter lady senior management illness forfeits miles like death\n",
            "[(0, 2.2822662482665623), (1, 0.39252080193849964)] united know bad youre praying connecting flight delayed hour delay first flight justgetmehome\n",
            "[(0, 1.8834622389148257), (1, -0.8730380873798466)] southwestair absolutely required flights going 100 cancelled flighted\n",
            "[(0, 0.37828706940216184), (1, -0.06121125252212408)] usairways found tix security code working tried dozen times\n",
            "[(0, 0.2904061135445278), (1, -0.14225838306033425)] usairways nice try doesnt apply philly\n",
            "[(0, 0.4561184961462782), (1, -0.058164276600584666)] americanair worstcustservice contingency plans extra workers bad weather 4 hours hold ridiculous\n",
            "[(0, 1.3348556400145193), (1, -0.26229842174515694)] americanair flight changed us airways cant get two seats together help\n",
            "[(0, 0.36255728931961556), (1, -0.013399007073985097)] americanair another generic response guys cmon youre terrible actual helpful person rude employees lax\n",
            "[(0, 0.3758356571796961), (1, 0.01931150295805856)] americanair customer service call refunded money\n",
            "[(0, 3.0382311785855824), (1, -1.4898174253454501)] usairways discovered flight cancelled flightled yesterday 330pm americanairlnes finally notified us flight cancelled flighted 0316\n",
            "[(0, 1.1856013886223857), (1, 0.5779379190791833)] united except delayed flight anyway\n",
            "[(0, 1.5124882356559908), (1, -0.5386465080599216)] usairways horrible travel day w airlines 220 flight birmingham cancelled flightled w notification couldnt get 405\n",
            "[(0, 0.5909269937631236), (1, 1.1410018119577896)] united frequent user congrats u lost bags 20 years problem today staff rude still bag\n",
            "[(0, 1.2090461046719543), (1, 0.5896544568217833)] united cant tellpurchase website put us lufthansa flight first leg\n",
            "[(0, 0.2784296289486005), (1, 0.03324173891260439)] southwestair im going start charging consistent body pat downs starting feel like piece meat punishedforflying\n",
            "[(0, 0.3518011717360878), (1, -0.1804262205566493)] usairways worries able read stephenrodrick entire book holding themagicalstranger\n",
            "[(0, 1.0883002540555742), (1, -0.3153102147956666)] southwestair bag late flightchecked put different flight oakgtmsy troubles tracking help\n",
            "[(0, 0.6230479809315232), (1, 1.010264056501312)] united averaging 200 minute wait times tonight ive gotten help tonight\n",
            "[(0, 1.1513443703439235), (1, -0.4256290731109489)] usairways got rebooked sent a9 wrong gate traveled back b13 correct flight tiredampfrustrated\n",
            "[(0, 1.0920028386709024), (1, 0.5519316282422797)] united read full story submit case team pilot flight 6232 sleeping dia\n",
            "[(0, 0.1302077163480314), (1, -0.06070483610041821)] southwestair fortunemagazine well deserved\n",
            "[(0, 0.43067624169464575), (1, -0.12364743376451547)] usairways use skyscanner travel agency called u said call travel agency\n",
            "[(0, 0.12079245287610053), (1, -0.07015960978826921)] southwestair condescension must quality co rewards tone reeks\n",
            "[(0, 0.26031624766290584), (1, 0.005401921928150215)] southwestair still posted downtown waiting yall way\n",
            "[(0, 0.5535393877898045), (1, 0.048153382680784486)] usairways worst trip ever wish pilot wouldve let plane 12pm 1st delay 1030pm still sitting runway\n",
            "[(0, 0.1392751532749095), (1, 0.035019492715565835)] jetblue good perspective safety concern expressed point arrived airport communicationiskey\n",
            "[(0, 1.922129383943596), (1, -0.8491158705073372)] southwestair sure flights cancelled flighted 1200 trying make plans stl\n",
            "[(0, 1.164361079777007), (1, -0.2809614148596085)] jetblue spent hour morning hold w customer support want confirmed flight taken care\n",
            "[(0, 0.4506495542296496), (1, 0.033531415927230517)] usairways dm take offline would love info location lost bags help appreciated\n",
            "[(0, 0.22638895638119175), (1, 0.006360948929504518)] jetblue sent plane anyone jetblue clue\n",
            "[(0, 1.1172891066534658), (1, -0.4301167856853703)] usairways usair idiots took plane amp gave someone else fudgers flight 799 philly orlando\n",
            "[(0, 0.15649492544964125), (1, -0.04326747838874911)] southwestair wifi stays connected lifetime higgs boson\n",
            "[(0, 0.5718613613996111), (1, 0.011814419113964948)] usairways nope done supposed get home 9pm didnt get home midnight neveragain\n",
            "[(0, 0.6803803537102164), (1, -0.008571773282719415)] usairways possible dont call back service automated message telling us call back late flightr unhelpful\n",
            "[(0, 0.21707125664726568), (1, -0.14767551712800803)] usairways fuck\n",
            "[(0, 0.5183150667112065), (1, -0.19068718873613003)] usairways americanair us airways since 03 back forth gatwick charlotte lhr bit sad nostalgic way\n",
            "[(0, 0.33781948393533984), (1, -0.07001282358169558)] usairways happening reagan airport dca long lines four people working checkin unhappy dca\n",
            "[(0, 0.7197470988802607), (1, 0.98001388381661)] americanair united deplaned ohare gate k13 dont send customer service rep discuss situation god knows\n",
            "[(0, 0.4219922907230572), (1, 0.9295399406845641)] united problem follow back thank\n",
            "[(0, 0.24398039072845087), (1, -0.02507789265203774)] americanair didnt respond dm tweeted canned tweet youre telling everyone else\n",
            "[(0, 0.5655539928203955), (1, 0.9785842143986164)] united sponsor oscars wonder half hour delayed oscars\n",
            "[(0, 0.6131782969803705), (1, 1.0339931172257268)] united 1k problem getting fll iah sent dm making connection please let know\n",
            "[(0, 0.8006821468415595), (1, 0.0011849810990840692)] usairways get answer question holding hours 6x getting message said arent taking calls\n",
            "[(0, 0.3348853298896684), (1, -0.09049812816142486)] usairways cant control weather control systems processes people attitudes anotherfail\n",
            "[(0, 1.0074167694191098), (1, -0.08956568238228058)] usairways 3 delays 2 cancelled flightlations double layover 72 hours late flightrcould least get extra dividend miles\n",
            "[(0, 0.7989389252676495), (1, 1.1412851493642338)] united customer service 16hr delay coupon redeemed website 200 higher prices expedia call wait time 55mins\n",
            "[(0, 1.4538538215701375), (1, -0.42527665227719347)] southwestair 3rd cancelled flightlation 2 days due weather nashville 3 trips airport time communicated late flight sw\n",
            "[(0, 0.9272097498949053), (1, -0.2648765324428562)] virginamerica loved cant wait mondays return flight mostly watch inflight safety video sorrynotsorry\n",
            "[(0, 0.5124411747290859), (1, 0.12303082932360103)] southwestair ive terrible service three airports 10 hours glad dont care kind need home sellmypointssoon\n",
            "[(0, 0.4672410505106643), (1, 0.9540373296503356)] united ridiculous refunded whenever get final destination\n",
            "[(0, 2.172610934074935), (1, -0.7786698573936466)] americanair requested call back 1am cancelled flighted flight dfw shouldnt take long reroute youre customer service lacks\n",
            "[(0, 1.3344557032000428), (1, -0.5148381596440281)] southwestair frequent traveler ive never treated coldly amp airline offer nothing flight cancelled flightled nolove\n",
            "[(0, 0.2879479114994014), (1, 0.02970015072587587)] americanair thanks submitted damaged bag complaint onlineis anything else goodcustomerservice\n",
            "[(0, 0.17659781533713154), (1, 0.014200065097608752)] jetblue failed thats answer please dont justify otherwise\n",
            "[(0, 0.30559752638296966), (1, -0.10660840805136759)] usairways pretty hilarious want sweetingr finish awful experience something make right\n",
            "[(0, 0.19412094141101416), (1, -0.03074492255475415)] southwestair flying non stop cmhoak daydreaming trip bayespecially weather ohioprobz\n",
            "[(0, 0.21672538364426733), (1, 0.12570449100158412)] jetblue ah yes put bags floor instead overhead bin one trips safetyfirst sarcasm\n",
            "[(0, 0.5409246822072493), (1, 0.09602556566291778)] americanair delay know get dont credit anybody back supervisor cut speaking\n",
            "[(0, 1.0753767688379174), (1, -0.4417852746117004)] usairways got able switch flight charge thank\n",
            "[(0, 0.2520787175679818), (1, -0.060490862047137474)] americanair hahahaha crazy well heres another night airport\n",
            "[(0, 0.15281513286428663), (1, -0.00914022789872132)] jetblue perfect probably need coffee stay awake night\n",
            "[(0, 0.42790512737500347), (1, 0.993890522509554)] united ua1023 sitting tarmac ord visibly gates open reassign gate\n",
            "[(0, 0.34557582836222916), (1, -0.09585073655685478)] usairways 3818 delayed blue skies whyisusairalwaysdelayed\n",
            "[(0, 0.20773921709791043), (1, 0.028134478342720134)] jetblue app reminded flying fll 2 weeks chillycvz thankgoodness mypompanobeach family friends sunshine\n",
            "[(0, 2.092642740018705), (1, -0.9867355657529184)] americanair flight 386 jacksonville fl dallas showing cancelled flightled going rebooked another flight\n",
            "[(0, 0.29043242183299184), (1, -0.13142992022978536)] usairways trying weeks use\n",
            "[(0, 2.022151141875314), (1, 0.23647198875454356)] united woke notification flight moved 15 hrs early barely made flight 3 hrs layover sfo wanted hop earlier option\n",
            "[(0, 0.3301532828620922), (1, 0.043833683582732014)] americanair westjet rep wont anything lost luggage never even checked westjet lost\n",
            "[(0, 0.5179471828482685), (1, -0.02624703710226722)] usairways still effin waiting weather delays engine trouble lack crew shitting\n",
            "[(0, 0.40095344787822407), (1, 0.944560142423509)] united much info share via tweet please send name contact info happy supply images cs rep names\n",
            "[(0, 0.28250437456522787), (1, -0.09239942414900217)] usairways oh certainly two 275 pending transactions bank account really happy charged double\n",
            "[(0, 1.273965062238267), (1, -0.368322635465588)] usairways get hotel ur agents nothing help top sent luggage wrong flight\n",
            "[(0, 0.4492886150196899), (1, 0.9818520104334665)] united uctraveladvisor would loved respond website saw really long form business new seats bad\n",
            "[(0, 1.4475440883144874), (1, -0.3529402643716076)] americanair ive hold 4 hrs call bk either family 4 trying get hdn dfw flight 1418 direct need new info plz\n",
            "[(0, 1.3892327514906855), (1, -0.47311582102760974)] americanair please confirm 2917 ciddfw 1130 departure beis cancelled flighted dont want make hour drive\n",
            "[(0, 0.19040901227668847), (1, -0.07799515552616658)] americanair ignoring purpose sad enough automated system hang\n",
            "[(0, 1.4298890261471013), (1, -0.5909908138903676)] usairways americanair suggestions hold 2 hrs flight pass departuredealing w ny weather need change\n",
            "[(0, 1.1721755131043998), (1, 0.6066820806137502)] united flight 48413 gate changes top really hoping compensate pointsmileage account\n",
            "[(0, 1.2661529741530402), (1, -0.3579942843578699)] usairways announce delay 4478 pvd knew captain already delayed flight coming frustrating\n",
            "[(0, 0.41352277882412025), (1, 0.12316902339106385)] jetblue weve delayed delayed palm beach need head westchester give info\n",
            "[(0, 0.2626230082512215), (1, -0.002041927082952585)] southwestair surprise surprise delays seems norm broken equipment\n",
            "[(0, 1.2785988276641003), (1, -0.5366005859644242)] americanair didnt want cancelled flight wanted take someone keep price held 402 10am today 440 530\n",
            "[(0, 1.4578624496888222), (1, 0.6561077378220814)] united trying locate passenger landed 2 hrs ago heathrowairport ua938 assist flight still customs please help\n",
            "[(0, 1.173329774438881), (1, -0.5317828963782861)] southwestair cancelled flights arrivals amp departures nashville 5pm weather headlines 4pm liveonfox17 februaryfreezefox17\n",
            "[(0, 0.1866437392921885), (1, 0.009294736154900875)] southwestair one heck airline httptcocyoonzftdc\n",
            "[(0, 0.40960617116170506), (1, 0.055949234336084515)] southwestair customer service rude bothered calls idea going sighed heavily phone unbelievable\n",
            "[(0, 0.9360929468684333), (1, 1.9594958075550208)] united 1591 wifi broken plane outage 1618 friday southwest get right every plane united cant\n",
            "[(0, 0.5777695256626698), (1, 1.0334125387548638)] united delayed due customer service huh httptcoxltv5z6st1\n",
            "[(0, 0.3200348810473222), (1, -0.07919812421319723)] usairways well worthless regular service bunch nothings idiots sucks\n",
            "[(0, 1.3298593194872932), (1, -0.2991925335921961)] jetblue dads vacation sxm got delayed day americanair shoddy service earliest fll gt sxm flight trying hep\n",
            "[(0, 1.2387430238348567), (1, 0.6736288417588601)] united aircraft closest gate flight one closest gate going chicago\n",
            "[(0, 1.629596500187366), (1, -0.7572056294956586)] usairways hold 2hrs flight cancelled flightled amp anthony beyond rude helpful americanair theyre weighing\n",
            "[(0, 0.28617044904609407), (1, 0.011790536770212117)] americanair kid upset staff upset one accused stealing fruit mistreatment due airline policy austic child\n",
            "[(0, 2.935932253660368), (1, -0.038385964156609394)] united good thing holding flight 11 peeps late flight connecting flight well still make destination time\n",
            "[(0, 0.2535996035682974), (1, 0.019916922099679837)] southwestair take money provide service makes profitable venture company isitthegarykellyway\n",
            "[(0, 0.9801874619960176), (1, -0.25613128435069116)] jetblue yes working hoping bag next flight deliver home\n",
            "[(0, 1.3195321832087468), (1, -0.3448697835077085)] usairways fight delayed 3 hrs mco im stuck philly standby ticket flight 4009 solution needed\n",
            "[(0, 1.3510253847835503), (1, -0.30907724734160325)] usairways flight gets 30 minutes early goodwill gone bags arent 45 minutes late flightr\n",
            "[(0, 1.6542990863004046), (1, 0.8128905641746801)] united tell us flight delayed tell us time 20 min spare dont say delayed unless youre sure\n",
            "[(0, 0.425528158894461), (1, 0.9306856892318239)] united lack customer centricity us astounding\n",
            "[(0, 0.6330073763021824), (1, 0.04647604606916297)] americanair dogbuckeye hold 4 12 hours 3 diff agents w different information frustrating kept getting txfd\n",
            "[(0, 0.3830480816559505), (1, -0.03465636955850877)] usairways last time use airline promise\n",
            "[(0, 0.4339831573682453), (1, 0.9575239458742347)] united kept watching safety video first time forever nice job\n",
            "[(0, 0.361211861384156), (1, 0.19229573087670795)] virginamerica site tripping im trying check im getting plain text version reluctant enter card info\n",
            "[(0, 0.567454106953965), (1, -0.032204311632233494)] usairways hold four hours never got connected came airport rep essentially told everyone else screw\n",
            "[(0, 0.09148522644952582), (1, 0.039895905398482916)] virginamerica vx399 jfk la dirty plane standards\n",
            "[(0, 0.6533052650894566), (1, 1.061311638411954)] united get bangkok 17 days spend husband mid deployment leave like get asap\n",
            "[(0, 2.285471548493473), (1, 0.36849245131361213)] united still valid flight seems strange delay late flight inbound crew 7 hours plane already\n",
            "[(0, 0.1495988116743047), (1, -0.04468566210285712)] southwestair yall develop ding chromefirefox browser extension would swell\n",
            "[(0, 2.0509797810076598), (1, -0.8478680733997542)] southwestair trouble reflight booking problems cancelled flighted flight one picking phones site isnt working\n",
            "[(0, 0.34178091815541217), (1, -0.05610410569507874)] americanair tried day disconnected due heavy call volume\n",
            "[(0, 2.9030758450733845), (1, -0.21425970510593084)] united watched entire uncvsduke game tarmac cancelled flighting flight crew timed right 4hr flight\n",
            "[(0, 0.36816776004687), (1, 0.07990288073654606)] southwestair understand weather fault frequent flyer expected better customer service ill trying delta\n",
            "[(0, 0.3537274558744139), (1, 0.06741284598261828)] southwestair bwisjd service seasonal wasnt part extension called intl desk didnt know want fly sept sat\n",
            "[(0, 0.32488538475290574), (1, -0.06305580994689282)] usairways nburnside26 well really didnt like would airplane fiousairways\n",
            "[(0, 1.4373454260733516), (1, -0.5271292248456271)] southwestair hold 25 hours waiting speak someone cancelled flightled flight philly orl\n",
            "[(0, 0.6693525139768116), (1, 1.0820193691589302)] united hence ive asking customer service phone number speak real person get sorted\n",
            "[(0, 0.4930568785418222), (1, 0.9849317493078472)] united took one window also fun get motion sick httptcom81rv0blxs\n",
            "[(0, 1.4101474978933273), (1, -0.5120873907355744)] americanair itinerary ewr dallas la cancelled flightled flight money find way get ewr\n",
            "[(0, 0.5022255379134152), (1, 1.0567664650966186)] united yea saw im moving china 56 bags pay whatever wanted make sure ok bring many\n",
            "[(0, 1.5690775062683076), (1, -0.45704702454176677)] americanair ft 1261 tusdfw wcx lga tomorrow cancelled flighted 4 hrs far waiting call back need get nyc\n",
            "[(0, 0.4893340489479111), (1, 0.9214026034949371)] united receipt upgraded return leg 6 months late flightr still receipt httptcodajwzhlvyu\n",
            "[(0, 1.4645603886344147), (1, -0.4892500189356272)] southwestair flight 52 got cancelled flightled 6 hrs takeoff customer service hold 30 minutes\n",
            "[(0, 1.6822636441911516), (1, 0.5010844593874966)] united cancelled flightled flight ua922 aircrft maintenance im delayed 10 hours whats refund options\n",
            "[(0, 0.3126055852646563), (1, -0.010360661690134753)] southwestair tough take zero meaningful assistance stranded 2 days another matter looking signs care abt cust\n",
            "[(0, 0.4749728202001588), (1, 0.9922211975663954)] united dmd 4 hrs ago request response found like bag\n",
            "[(0, 0.6196798463108699), (1, 1.0665948165592793)] united u kept passengers waiting night 4 plane put service leaving everyone stranded night inexcusable\n",
            "[(0, 0.9814797354946593), (1, -0.3232173168869926)] jetblue jfk boston flights went delay epicfail\n",
            "[(0, 0.3172066717891405), (1, 0.13683616282577793)] jetblue would air new plane weve redirected mechanical errors aka delays 23\n",
            "[(0, 0.26685839410845624), (1, -0.12381939859638605)] usairways thank\n",
            "[(0, 0.7378563641501584), (1, 1.8791813074389265)] united jedediahbila united voted every year one worst airlines enjoy title give jedediah free passes\n",
            "[(0, 0.3058740394409757), (1, 0.01791751914141414)] southwestair whens next deal going happen poor college student trying fly orlando instead drive august lol\n",
            "[(0, 1.203164591577494), (1, -0.5945465089994876)] southwestair cancelled flightled flight rescheduled ewk gave pseudovoucher directed worst daysinn existence fail\n",
            "[(0, 1.1689028384373044), (1, 0.5579013356191356)] united need retrain flight attendants saying room carry ons actually cool\n",
            "[(0, 1.556546623289924), (1, 1.5050241015243129)] united turkish airlines rebooked us united flight second leg fra gt iad way check upgrades available\n",
            "[(0, 0.7643681430519398), (1, 0.1478759739280959)] usairways need talk person bag waiting hold two hours bag sb delivered last night online says found\n",
            "[(0, 0.14208914507239076), (1, 0.05222471609257993)] virginamerica sent couple messages email provided avail try next year cheers\n",
            "[(0, 0.9102813165621969), (1, -0.36711134181952443)] jetblue check tomorrow morning flight wens automatically add passbook\n",
            "[(0, 0.17177642256415082), (1, 0.06254746072976143)] jetblue theres many choices yall south border know every airline equal lowest price best value\n",
            "[(0, 0.4440987199823248), (1, -0.13659297777984392)] usairways struggling hold 25 minutes kicked back start said couldnt handle amount calls\n",
            "[(0, 0.19699567224413264), (1, 0.014846934816234286)] jetblue u say safety highest priority doesnt extend 2 property totally nuts httptcoxzy7phkfgr\n",
            "[(0, 0.4531637072915696), (1, 0.06237139468241029)] americanair look rdu airport please think safety passengers cant get rdu safely httptcowdyekvb1ze\n",
            "[(0, 0.26685839410845624), (1, -0.12381939859638605)] usairways thank\n",
            "[(0, 0.5165588165272711), (1, 1.005031783013006)] united obviously one knows darn thing around get resolved httptcoph8qjzapkx\n",
            "[(0, 0.5168516469459022), (1, 0.9534406779454739)] united crew notified passenger moved water fixed tarmac two hours\n",
            "[(0, 2.7689652229177635), (1, -1.3004144517389233)] americanair believe understand flight 2955 originally booked sunday flight cancelled flighted rescheduled today\n",
            "[(0, 0.67555216220119), (1, 0.040765567285009165)] usairways 2 hr wait amp really bad exp phlairport luggage wont arrive w really 2go back las airport 2 pick arrives\n",
            "[(0, 0.5013020019253644), (1, 0.08337595525870496)] jetblue take jetblue travel go maimi next year guys dont go maimi dont guys go maimi\n",
            "[(0, 1.0479804399636832), (1, -0.2787279871660669)] jetblue also food available even purchase quite shocking since 5 hour international flight\n",
            "[(0, 0.45059657136975473), (1, 1.0109535645422785)] united think problem resolution decided end especially youd like continue flying airline\n",
            "[(0, 1.2129370548246892), (1, -0.4456685060236955)] usairways going anything help stranded travelers flight 680 communication anyone us dumped\n",
            "[(0, 1.9720867665355817), (1, 0.2824801185381385)] united 3 gate changes 30 minutes flight roanoke flight sous falls ohare painful\n",
            "[(0, 0.3515487283806122), (1, 0.922168648391678)] united worst airline world\n",
            "[(0, 0.34217489393719674), (1, -0.0641994772958361)] usairways believe seriousness whats acceptable time expense name wasnt fault\n",
            "[(0, 1.196960277363689), (1, -0.2771333964583104)] usairways experienced defines customer service flt1999 flight attendant willing follow passenger bag charges\n",
            "[(0, 1.3362592406199754), (1, -0.5516939308732561)] southwestair yeah 4 rebooked tomorrow hoping 3rd time charm cancelled flightled flights\n",
            "[(0, 0.57808307023836), (1, 0.9805018704885277)] united help girlfriend amy lloyd going miss flt zurich bc fault needs golf cart meet ord 1\n",
            "[(0, 0.10122598805785063), (1, -0.011058760175858197)] jetblue guys rock\n",
            "[(0, 0.16094907522919677), (1, 0.026021083879794512)] jetblue missed goal nhlonnbcsports inept male stewardess landed already havent taken yet\n",
            "[(0, 0.9474003875455446), (1, -0.39023112972106755)] southwestair rocks open letter flight attendant httptcozfroinpszi lt child inspired thank\n",
            "[(0, 1.1337145883071336), (1, -0.2858292588548022)] jetblue understand everyone said different things flight late flightr night one us got take\n",
            "[(0, 0.24728900270375598), (1, 0.07158702016084365)] southwestair first cockroaches crawling counter gate visible mouse traps seats gate\n",
            "[(0, 1.269683192513019), (1, -0.25680271761410556)] southwestair thanks terrible service stranded mdw 2 days amp cant find confirmation rebooked flight mke\n",
            "[(0, 1.0038697799882197), (1, -0.4963096424125477)] usairways drink voucher next flight winkwink\n",
            "[(0, 0.24746408283069157), (1, -0.04284657131347954)] americanair worries even though talking seat assignment\n",
            "[(0, 0.16633996187831254), (1, -0.019513021862628526)] southwestair freezing plane\n",
            "[(0, 1.9206878676020498), (1, 0.18381263887906688)] united live abroad flight booking problems flights come visit states\n",
            "[(0, 1.305381661254497), (1, 0.6548260767496235)] united making sure flights arent delayed due poor maintenance would start\n",
            "[(0, 0.23737483475879484), (1, 0.05768085437030955)] jetblue sent curious see kind comp get\n",
            "[(0, 1.1230101536131738), (1, -0.33709447138717197)] americanair still flight ive allll day boarding waiting catering\n",
            "[(0, 0.3394528906304552), (1, -0.07417462050764412)] usairways im stupid ive done web development 19 yrs issue confirmed support website\n",
            "[(0, 1.550189659740384), (1, 0.715587625460235)] united way help find flight las stuck dia sat plane 2 hrs waiting hour update\n",
            "[(0, 0.38212770136941104), (1, 0.013759528870804786)] americanair ejacqui updated screens people would know late flightst info good bad wouldnt work\n",
            "[(0, 1.988409981830399), (1, -0.8925609401631452)] americanair 4th flight rebooked cancelled flighted woohoo going make laguardiaair\n",
            "[(0, 1.075974552786567), (1, -0.3016660955991551)] jetblue never received 15 credit inoperable tvs sfo gt jfk flight 2 weeks ago never got email\n",
            "[(0, 0.22077841968034512), (1, -0.15456307366385458)] usairways patience acceptable httptcon7psuejdc8\n",
            "[(0, 0.4347601275115058), (1, 0.10763055035477397)] americanair still waiting news bags 48hrs already happened company dont give passengers certain information\n",
            "[(0, 0.29313463117869104), (1, -0.09616160404278816)] usairways whats wrong plane flt 581\n",
            "[(0, 1.6230903260301939), (1, -0.5079558973400885)] americanair flights cancelled flightled website says call phone numberphone says check online supposed get help\n",
            "[(0, 1.2762186738767323), (1, -0.1775922187585013)] virginamerica flight 404 delayed 2 hours la due mechanical problems handle like pros could tossed us free drink\n",
            "[(0, 0.26523067286279717), (1, -0.005992402505385424)] americanair company hell consideration customers give hundreds millions dollars per year smh\n",
            "[(0, 0.3185327425342983), (1, 0.8839816343191311)] united lost belongings honest\n",
            "[(0, 0.42480883380973844), (1, 0.9051892508860818)] united probably wouldnt someone returned call email case number 8273993\n",
            "[(0, 0.36801274632884384), (1, 0.9072104342961962)] united could email resent doesnt appear arrived\n",
            "[(0, 0.5107294732067791), (1, 0.9444457504433313)] united delays cs help notifications\n",
            "[(0, 2.2232294974944513), (1, 0.31212260989940266)] united stuck airport 12 hours standbys cuz pilot showed late flight pjs amp missed connectin flight pjs tell u nyfw\n",
            "[(0, 0.8646670727755301), (1, 1.9123199334302305)] united horrible attitude staff delay level service respect one expects united\n",
            "[(0, 0.5843716591617882), (1, -0.2342106623345566)] usairways cant wait nytimes wsj find poorly usairways handled situation shameful httptcohhoxqpsuba\n",
            "[(0, 0.6011660241203465), (1, 0.015759911502148307)] usairways delays due faulty engine light great work guys coming 2 hrs sitting plane worstairlineinamerica\n",
            "[(0, 0.46865245280601225), (1, 1.0963100383572448)] united bag tagging led many people backing aisle front bags\n",
            "[(0, 0.2672971540450307), (1, -0.12986845712695363)] usairways gregm528 well certainly nothing happening front scenes noaccountability disappointing\n",
            "[(0, 0.3618018879362492), (1, 0.903597435711088)] united course morning see nonstop iah sfo available yesterday unitedhatesusall\n",
            "[(0, 1.1894654545146917), (1, -0.3378488529134458)] southwestair ind website says contact airline flight 899 tomorrow atl hold hour give info\n",
            "[(0, 0.4972819670632268), (1, 0.06586682482003255)] americanair youre running 5 hours behind replying anyone via twitter beyond unacceptable im running time\n",
            "[(0, 0.35327404878231045), (1, -0.06205162978463418)] usairways baggage drop phl bc incredibly backed unacceptable service\n",
            "[(0, 0.3466390002408616), (1, -0.1317627424976359)] usairways cannot book redeem companion fair without speaking agent 99 vs 1200 family emergency unacceptable\n",
            "[(0, 1.2519090219357814), (1, -0.38795164485758943)] usairways wife trying check flight tonight rswwebsite allowing saying must go airport [part 1 2]\n",
            "[(0, 0.9366172350958649), (1, -0.3187270596870794)] virginamerica grouping virgin others bos weather exposed actual cus serv model never flight booking problems virgin\n",
            "[(0, 1.0885796147312343), (1, 0.5419031921783307)] united 1213ewrlax ua1151 seatarmrest broken discover takeoff flight fullfa filed report chat partial refund\n",
            "[(0, 1.2508087798683232), (1, 0.7287785809200852)] united diverted missed connecting flight told bag way msy people cared\n",
            "[(0, 1.8230181084038584), (1, 1.1563754367410422)] united believe cancelled flighted yesterday guess goes back notification united cancelled flightlation\n",
            "[(0, 0.40612760753369925), (1, -0.007116351702844281)] usairways never fly us airways american share nightmare story many others know fly\n",
            "[(0, 2.0681641473206103), (1, 0.33097938573931185)] united late flight future flights train staff better handle emergency situations ground staff customer service\n",
            "[(0, 0.28282635532566336), (1, 0.003223029426148204)] americanair bad rep loosing costumers luggage stopped flying back\n",
            "[(0, 1.1028646773530693), (1, 0.5527011239779668)] united thats gist flight attendant told\n",
            "[(0, 0.24655790142650483), (1, -0.13110459792474627)] usairways guys straight suck ass\n",
            "[(0, 1.47080318971052), (1, -0.5589870315913481)] southwestair hold 2 hours hung 3 cancelled flightled flights running daycare kids trapped home\n",
            "[(0, 0.54179006593331), (1, 1.07850210204519)] united never flying guys ever customer service piss poor best\n",
            "[(0, 1.026146903390718), (1, -0.2570312888665913)] jetblue everyone pilots found last flight plane dirty clean area amp seat\n",
            "[(0, 0.36077492093273456), (1, 0.9298496104272583)] united im glad 1k means something lol\n",
            "[(0, 1.7195512095459022), (1, -0.7248951535008166)] southwestair helloare flights taking dallaslovefield airport noon supposed travel flight 376 san antonio\n",
            "[(0, 1.091752055782648), (1, -0.34241247967568916)] americanair fix engine flight aa3031so dont spend night airport fly home tomorrow\n",
            "[(0, 0.46177767703410305), (1, -0.03702901387724187)] americanair wife amp infant daughter aa3195 abidfw en route delayed yall hold aa1458 rdu connect\n",
            "[(0, 0.38441477676387803), (1, -0.10218621575430835)] usairways wait booked along hotels nearby sent anyway hotel managers disbelief\n",
            "[(0, 0.3063556603158363), (1, -0.06828751073448946)] southwestair rebook online keeps telling reserv number past date morning holding 2hrs\n",
            "[(0, 0.9743757223656655), (1, -0.38877673405413005)] southwestair watched crew flight 380 help elderly lady planefirstclass\n",
            "[(0, 1.1148216242811975), (1, 0.5695179422195614)] united wont transfer flight ticket accompany 11 yr old whos active military mom emergency brain surgery wow\n",
            "[(0, 0.5700716529979165), (1, 1.0459256503982917)] united lhr arrival lounge fail waited 20 mins shower left find hotel u know many passengers u carry planning\n",
            "[(0, 0.47133899135126367), (1, 1.003768481421456)] united worst customer experience houston intl airport ground support even staralliance members nightmare\n",
            "[(0, 0.7121485641712888), (1, 0.08801922760581482)] usairways cant control weather control customer service without luggage 24 hours amp still yet speak human\n",
            "[(0, 1.4828079584148606), (1, 0.6866330789586303)] united 4 passengers 2 hour delayed flight left hotel end night hou airport wtf httptcozfqmpgxvs6\n",
            "[(0, 0.4367919304659815), (1, 0.9935507908399713)] united 4geiger looks like form photo something burst luggage correct ^jh always blame customer\n",
            "[(0, 0.43778697120639337), (1, 0.016307151850160767)] yes gets disconnected due lack wifi strength americanair mauererpower reached gogo help david\n",
            "[(0, 0.2671314609691396), (1, 0.07628302857857755)] jetblue get semantics means within extent period still technically 219 dictionary\n",
            "[(0, 0.5109324380765712), (1, 0.9774058218231154)] united getting ridiculous missing connection\n",
            "[(0, 1.6323483512928536), (1, 0.5273322105298136)] united cancelled flightn left us fend flt came late flight getting runaround 3 hrs employee blaming previous 1\n",
            "[(0, 0.46754964560063733), (1, 0.10012315707450838)] americanair please something boarding dca 35x many delays buses planes tarmac despite empty gates disorganized mess\n",
            "[(0, 1.146730782566008), (1, 0.5882028781540309)] united scheduled flight crew competent person working airline\n",
            "[(0, 0.20634144891951814), (1, -0.0753374983344589)] americanair want speak human obscene request\n",
            "[(0, 1.3006134894874042), (1, -0.32028342349572964)] americanair calling morning still cant get need chge flight week\n",
            "[(0, 0.5024434693058476), (1, -0.1117280092133976)] usairways hold 2 hours know keep money\n",
            "[(0, 0.2258215863710387), (1, -0.07357750448695269)] americanair hard catering ready go\n",
            "[(0, 0.18288058858087006), (1, 0.02581815951700473)] jetblue well last update right direction least ill keep fingers crossed\n",
            "[(0, 1.0915339132009052), (1, -0.35101916840939323)] americanair flight 3056 still sitting dfw waiting baggage loaded\n",
            "[(0, 0.1584976132563538), (1, -0.07313012014809056)] southwestair companion pass broken today purchaseerrorinvalid_loyalty_member_account_status sw900001vyil1xklrog24fs918j_a\n",
            "[(0, 0.5505511398891166), (1, 0.8902781738086325)] united pushing 2 hours hold priceless httptcoths10ldy2a\n",
            "[(0, 0.5051033313537282), (1, 0.12383353813163447)] americanair ive trying reach customer service two days received zero response never traveling aa\n",
            "[(0, 0.5066732917771528), (1, 0.9574264526639445)] united jx4s2t today would great honeymoon delay put damper iy\n",
            "[(0, 0.45628216616561396), (1, 0.05559650056324916)] americanair ive calling 3 straight days one picks sure storms also customers holler\n",
            "[(0, 0.3616139240177486), (1, -0.07070783499603528)] usairways whats going phlairport ive sitting gate 45minutes\n",
            "[(0, 1.2161500104349456), (1, -0.2194042997169364)] southwestair delay understandable look time flight boarding time weird\n",
            "[(0, 1.1617620863739504), (1, -0.16259179731101484)] jetblue cool gate turns flight fll jax delayed yet app says time good start\n",
            "[(0, 0.41179656878798343), (1, 0.9226594101374768)] united saying truth dont even email 2015\n",
            "[(0, 0.6597478025807856), (1, -0.13441666228658267)] usairways americanair stranded north carolina trying figure options cant get anyone talk\n",
            "[(0, 0.5355028885698692), (1, 1.0292987468946928)] united wth honest customers better last change driving home plane left\n",
            "[(0, 0.3145373792862363), (1, -0.08638110549179964)] usairways dont want clog alreadycrowded line special meal request someone dm sort vegetarianproblems\n",
            "[(0, 0.8706006951064947), (1, 1.8793879832716012)] united messed refuse wait 10 min united fault delay leave early absolutely disgusting\n",
            "[(0, 0.43312276380594883), (1, -0.06567601641785133)] usairways help get response usairwayssucks\n",
            "[(0, 1.027960945475124), (1, -0.29631760311107175)] southwestair poor customer service thru cxl flights shouldve flew delta\n",
            "[(0, 0.4735712985761825), (1, 0.9500918329902776)] united missed ua1568 connection due 2 mechanical failure ua1543 uplink prob lose 400 clients mon compensate\n",
            "[(0, 0.27519472236213516), (1, 0.03755446894509661)] jetblue every crew member dealt orlando incredibly rude im actually pretty disgusted jetblue right\n",
            "[(0, 0.666292851914701), (1, 1.0079866962426642)] united ua3426 219 also delayed 2 hours stretching trip way past midnight extremely exhausting\n",
            "[(0, 0.5042397381873842), (1, -0.20162632919318232)] americanair usairways help finding baggage reply asap direct details\n",
            "[(0, 0.3096475281590519), (1, -0.08631330493460716)] usairways live person speak day dividend miles wrongfully took 65000 miles account\n",
            "[(0, 0.25492228863541627), (1, -0.059874661791950584)] americanair yeah try harder catering truck sight leave wo food wont eat anyway\n",
            "[(0, 2.228610905198735), (1, 0.3257030896060959)] united 30 us flight 1750 trying get tel aviv trying take right us cruel next flight 350pm\n",
            "[(0, 0.21870628576011283), (1, -0.07450547438419583)] americanair aa1675 airplane sitting 24 hrsthere mechanical problemsbtwthe aa desk unorganized\n",
            "[(0, 1.2378476466382835), (1, 0.6354090022525939)] united sitting seat 10d flight back vegas chicago someone left folder looks important seat pocket 12\n",
            "[(0, 0.31122745912160493), (1, -0.10641668277641367)] usairways update real informationstill waiting tarmac philadelphia\n",
            "[(0, 1.1507985965845422), (1, -0.5461614523350158)] jetblue flight 622 nassau jfk showing cancelled flightled yet assuming info\n",
            "[(0, 0.32455680975362083), (1, -0.03855488862021855)] jetblue dont want jetblue tv want jetblue wifi\n",
            "[(0, 2.0764159770292614), (1, 0.3144914008428898)] united flight 403 delayed 40 min bc missing screw danger missing flight 6491\n",
            "[(0, 0.6156785708318298), (1, 0.03996030388358019)] americanair understand waiting 2 hours callback exec plat line call dropped agent could least try\n",
            "[(0, 1.4186437805379544), (1, -0.29581016340183847)] usairways 2 hours counting waiting get gate philadelphia icing cake miserable flight experience\n",
            "[(0, 0.4731135663384449), (1, 0.00999503724727113)] usairways unacceptable im going day day sitting plane mention air\n",
            "[(0, 0.453242579589475), (1, 1.041654099411689)] united boarded ua1297 refused carrying overhead bag space plane loads space fail customerexperience\n",
            "[(0, 0.5594067022647327), (1, 1.0048342162215878)] united youre customer service unbelievably bad abysmal ive phone well 2hrs tonight hung yr ppl 3x\n",
            "[(0, 0.09949943026623059), (1, -0.0011770103711064807)] jetblue lopezlaymari patronizing response legitimate issue\n",
            "[(0, 0.5611820740737001), (1, 1.0531945617153622)] united sure happened msp yesterday unhappy bag delayed sat msp 8 hrs b4 delivery 230\n",
            "[(0, 0.31604487438735746), (1, -0.025257235239439506)] usairways big fail curbside baggage pittsburgh charge 30 dollars bag\n",
            "[(0, 1.5514070424467685), (1, 0.7799086175943937)] united thanks getting businessfirst priority tagged bag onto connecting flight ewr despite 2 hour layover nice job\n",
            "[(0, 0.47445356924513354), (1, -0.11237956456610175)] usairways americanair prepared claim bag lost many valuables carry hands us2146 aa2924\n",
            "[(0, 0.09293765419334762), (1, -0.02165841531765685)] jetblue theres large family birds inside t5 fed purpose\n",
            "[(0, 0.31170757531575227), (1, 0.8768016283775092)] united course helpless everyone else\n",
            "[(0, 0.5503156460080101), (1, 0.03186621660622223)] usairways direct number dividend miles account info every time try get actually hung\n",
            "[(0, 0.9764978207798013), (1, -0.4983440463514777)] usairways flight full\n",
            "[(0, 0.3330029941263751), (1, 0.8794671713637278)] united proof situation due company mistake\n",
            "[(0, 0.6338834800369191), (1, 0.9976306117983279)] united booked time called told confirmed linked even make changes rez\n",
            "[(0, 0.3720518645732233), (1, 0.9234830150759604)] united thank able claim interim expenses cost stuff\n",
            "[(0, 0.4538922584794522), (1, 0.019548124054800668)] usairways yes go pick pay 40 cab ride rude employee poor customer service\n",
            "[(0, 0.8994272939523322), (1, 1.7434303666468285)] united im moving americanair united talk service\n",
            "[(0, 0.3264577988151975), (1, 0.8843485810186597)] united guys complete ass\n",
            "[(0, 0.42058015623550804), (1, 0.0033855375852538208)] usairways fortunately staff like lynn deedee actually understand customer service simply nice\n",
            "[(0, 0.3493601827216465), (1, 0.9027401510716997)] united insulted disrespected met incompetence every turn voucher domestic round trip\n",
            "[(0, 0.2818249101858936), (1, -0.020288722891835493)] americanair oh seems undone seat selections mce wanted cx card select free seats\n",
            "[(0, 0.3596958262818886), (1, 0.06860513985904666)] jetblue good 2 remind 1914 might horse amp buggy whats little delay right\n",
            "[(0, 0.3781472589852958), (1, 0.08009343834878895)] southwestair week valentines daynot feeling luv going 11 hrs bwi dont bags arent even coming w\n",
            "[(0, 0.374409500397127), (1, 0.9181837893691607)] united inquire nothing itpretend theyre interested responded dm response back\n",
            "[(0, 0.3705208931451444), (1, 0.9097098020527846)] united workin waiting reply\n",
            "[(0, 0.49946222355006464), (1, 0.0004644648408316503)] americanair hold wcustomer service line 68 minutes phone agent 35 min bf call droped\n",
            "[(0, 0.36510788846189524), (1, 0.0976967840697425)] americanair response could made difference could made situation better trustget lost like bag\n",
            "[(0, 1.0882486128412847), (1, -0.4545373928772743)] usairways sadly theyve tried airport agentsno flights theyre stranded phl chance hotel\n",
            "[(0, 0.44881974262359126), (1, 0.030846252570725975)] usairways bad practice disappointed airline preparedhonestly last time fly guys\n",
            "[(0, 0.2231634943001313), (1, -0.0569886677953679)] southwestair disappointed faa regulation 2 furnish proof age 4 toddler thx unnecessary headache flyunited\n",
            "[(0, 0.44102840391566384), (1, 0.9757523994554288)] united disappointing customer service\n",
            "[(0, 0.4682325694288869), (1, 0.9676576092994996)] united yup happens way often5 times last 12 months\n",
            "[(0, 1.1596800843525665), (1, -0.3409772968188553)] southwestair grounded 2 flights bc equipment problems amp rude wife traveling alone wour 2 young kids never\n",
            "[(0, 0.508897724919321), (1, 0.9549953655866039)] united customerservice dulles_airport could worse get bad weather awful\n",
            "[(0, 1.1546352221177147), (1, -0.2388630660969045)] southwestair pilots plane flight says still time ground 15 minutes ago\n",
            "[(0, 0.783781941222932), (1, 1.8422186449145288)] united united loses baggage get airport country disappears\n",
            "[(0, 1.2855192641634559), (1, 0.6460287851996753)] united flight ua1270 descending farce havent left ewr yet going get worse\n",
            "[(0, 0.2702333420069291), (1, -0.11212542535062806)] usairways haha worries guys best 1 spelling name correctly\n",
            "[(0, 0.36406760287322343), (1, 0.9130948145107719)] united email address write account might less likely disappear\n",
            "[(0, 0.37583542844739837), (1, 0.892173232256055)] united top paid 1st class wife got stuck coach\n",
            "[(0, 0.36958693522819414), (1, 0.0571034682313291)] americanair aa load people board 5th plane long day first 4 unserviceable\n",
            "[(0, 1.3258680764437645), (1, -0.6695718509950291)] usairways flight cancelled flightled guys arent answering phones\n",
            "[(0, 1.2037402509882975), (1, -0.29858514933238905)] americanair last flight ever aa botched weather delay point absurdity id pay fly delta\n",
            "[(0, 1.2373603296658868), (1, -0.3065179541074099)] americanair thanks carry guys insisted checked gate missing wont till late flight tomorrow morning\n",
            "[(0, 0.20162271141605276), (1, 0.02836771008066911)] jetblue applied job pdw could go follow id really love job ilovejetblue\n",
            "[(0, 1.0640053164871583), (1, -0.2680677334915565)] jetblue get us flight vieques good right looking promising\n",
            "[(0, 0.425149573232037), (1, -0.10716907374367961)] usairways never travel insanity storms inevitable making us hold add lap child badservice\n",
            "[(0, 0.38990281717983954), (1, 0.9735078698895241)] united credit card charged transaction told would charge goes contacting\n",
            "[(0, 1.9388817240928957), (1, -0.760426756501626)] usairways hope flight 1855 delayed flight attendant didnt come work nobackup\n",
            "[(0, 0.27088736693623217), (1, 0.037406290541337005)] southwestair please let nothing overhead bins exit first fly lot bring purse tired running connection\n",
            "[(0, 1.4593329537047648), (1, -0.2663328172216403)] americanair trying change flight via dfw tomorrow cant get thru phone long wait cut x2 help please\n",
            "[(0, 0.46816991106195904), (1, -0.21438741720750729)] usairways comin clutch sending charlotte home h8 u americanair except wayne u real g thankjesus thankme\n",
            "[(0, 0.34851575552256914), (1, 0.9152106499045143)] united left headphones 2a ua4689 yhzewr long shot see worth tweet anyway\n",
            "[(0, 0.806559057551317), (1, -0.22772627869518927)] usairways vacations get cancelled flightled hold 40 minutes still havent talked anyone failure httptcoef4p0hishb\n",
            "[(0, 1.9845384240193), (1, -0.6581028136074879)] americanair americanairlines bqonpa flight 1641 delayed posmia missed 2214 mia atl need seat last flight atl\n",
            "[(0, 0.38125463059631465), (1, -0.01097747582329659)] americanair unbelievable cannot even wait hold speak human resolve issue system simply hangs\n",
            "[(0, 0.42601209150077257), (1, 0.008056154512221057)] usairways one helpful never fly airline neveragain spreadtheword\n",
            "[(0, 0.6451731782226285), (1, 1.0795312305935)] united flt 4567 departure time changed five times last 20 minutes dont figure solution announce\n",
            "[(0, 0.4477799599094302), (1, 0.012355445168604125)] americanair cant get thru phone use credit thats expire frustrated aacom\n",
            "[(0, 0.42954823304779105), (1, 0.9239014405114695)] united yes calling regards speaking someone even unfortunately bounced around\n",
            "[(0, 2.2367090218377985), (1, -0.8480164080710588)] americanair ive hold 55 mins cancelled flighted international flight country cant leave call back help\n",
            "[(0, 1.8744943780023484), (1, -0.8510001078284143)] virginamerica like tv interesting video disappointed cancelled flightled flight flights went jfk saturday\n",
            "[(0, 0.15505748171098205), (1, 0.09692905953467706)] jetblue cpap machine sleep apnea ok carry also small bag clothes\n",
            "[(0, 1.0926231644292865), (1, -0.43703046233728704)] usairways nothing tonight flight gogo internet way someone could send dm email\n",
            "[(0, 0.37236704034873974), (1, -0.04586078985829914)] usairways misjudging deliberate strategy seen multiple times usair makes staff life easier expens passengers\n",
            "[(0, 0.3071971508046849), (1, -0.04795381303558646)] americanair need complain aa email form field doesnt allow enough characters complaint real email address\n",
            "[(0, 0.19090815950969114), (1, 0.04554997424437732)] jetblue early last month via expediatheres extra middle name initial attached last name\n",
            "[(0, 0.28035813941797105), (1, -0.15026559387622845)] usairways depart departed phx due land dca around 8pm\n",
            "[(0, 1.1807432479378264), (1, -0.4209553225111839)] usairways sadly im currently booked one flights tomorrow changing\n",
            "[(0, 0.27699537823284676), (1, -0.031130477506397497)] southwestair booked 6mos early paid early check assigned boarding 3hrs early deleted error las2buf\n",
            "[(0, 0.651367552558409), (1, -0.005008042902383285)] americanair good care customers anything happen take delta getting back nyc screw americanair\n",
            "[(0, 1.2966871840269822), (1, -0.45773510571742104)] usairways take late flightr flight booked corporate disney travel dept agent offered little help\n",
            "[(0, 0.7975224930158638), (1, -0.005625221312152574)] usairways help ive hold almost two hours trying 2 get home\n",
            "[(0, 1.4531322439533478), (1, 0.7224289489157304)] united would helpful could refresh boarding time info boarding passes delayed flights\n",
            "[(0, 1.556428136034764), (1, 0.3916945301251873)] united le2v9d pnr numbered flight first leg cancelled flightled due bad weather iatanbul make reflight booking problems\n",
            "[(0, 0.7489004638625592), (1, 1.223335537594824)] united know im sure hear time dont like new seats im small guy 5 6 feel new planes tight\n",
            "[(0, 0.12165726836439428), (1, 0.011144853489329754)] alright jetblue done alternatively youd like charter private jet pitt gladly accept\n",
            "[(0, 1.0349670160037001), (1, -0.3745026106347991)] southwestair hasnt evennotified us theflight isdelayed via emailtextphone callif wererunning late flight would pissed unreliable\n",
            "[(0, 1.7968255803447337), (1, -0.6496375373488167)] jetblue missed flight book flight extremely last minute due family death theres excuse attitude\n",
            "[(0, 0.9487493758409906), (1, -0.3298291883599727)] jetblue thanks gent phone fixed bosmco flight fee waiver a320 flyfi forget name\n",
            "[(0, 0.2424780683445161), (1, 0.0436529048384856)] virginamerica status match 2 weeks gone newsflt next week hope flt count towards requirement cust svc help\n",
            "[(0, 0.3415165005260087), (1, 0.019462662772196368)] americanair let reuse ticket thus booked vacation delta never flying american\n",
            "[(0, 1.5854888436082957), (1, -0.5978621226418505)] usairways rebook another airline flight cancelled flightled reimburse need get home today tuesday\n",
            "[(0, 0.2594688720333974), (1, 0.028738623920815286)] jetblue boarding back airplane first like boss sosmart jetblue frequentflyerappreciates alsoyayforsnacks\n",
            "[(0, 0.4714433453541193), (1, 0.006664321282771701)] usairways 7 hrs stranded dcazero apologies worst customer service faithful traveler 15 years\n",
            "[(0, 0.22510306668635724), (1, 0.055958561102095496)] jetblue crew didnt say safety say glad stay check information give costumers\n",
            "[(0, 0.20026140786250468), (1, -0.018760950177893167)] southwestair wont let send dm dont follow lovedflyingwiththem notanymore wrong badpolicy\n",
            "[(0, 0.7637997183882552), (1, 0.06331350787064643)] usairways delayed 25 hours longbeachairport trying get phxskyharbor give us update please\n",
            "[(0, 1.1613023019359774), (1, 0.5889153434388341)] united directtv pile time update flight tv package httptcolug4mfvwsa\n",
            "[(0, 0.34199997420687067), (1, 0.9184689054029568)] united airlines ceo jeff smisek disloyal loyal workers httptco0cevy3p42b via huffpostbiz\n",
            "[(0, 0.27780136250329224), (1, 0.0171622377819232)] jetblue absolutely guaranteed us would sit kids terms response insulting jetblue\n",
            "[(0, 0.4185647173589078), (1, 0.9706796418703015)] united think board back plane whatstheholdup chitocle\n",
            "[(0, 0.3693934441071071), (1, 0.014433384589244076)] americanair downloaded app iphone notice drink coupon nothing displayed getting ready fly\n",
            "[(0, 1.3137978142417088), (1, 0.6825481033428098)] united come cheaper fly bkk nrt even though get bkk take extra flight nrt\n",
            "[(0, 0.3645951690765615), (1, -0.0021507126888629336)] southwestair disconnected call 25 hours without even speaking octaviannightmare\n",
            "[(0, 2.218597208285415), (1, -1.0882096256850415)] usairways usairways disappoints cancelled flighted flights missed appointments promised refund lie\n",
            "[(0, 0.5607204632495794), (1, 0.010119128721588743)] jetblue claims w customer protection notify customers delays cancelled flightlations diversions nottrue httptco3oq1t4ohjl\n",
            "[(0, 0.2064976606556669), (1, 0.05442217725817033)] bit steamed conjunction wmy new 7hour wait first sat bought bit tea ive settled jetblue\n",
            "[(0, 1.163610616697755), (1, 0.5819065086591314)] united even legal guys advertise flights cant honor\n",
            "[(0, 0.4410301871314511), (1, -0.006000719024961146)] americanair loganex except call youll get message trust ive tried\n",
            "[(0, 0.5827950316727959), (1, 1.0572988489593185)] united delay dencle manually enter baggage tags really worst cust service day 1ker friendlyskies\n",
            "[(0, 0.8614654008263544), (1, 1.1367564268289891)] united im person ive sitting denver three hours want get plane please let go home\n",
            "[(0, 0.46754909338991574), (1, 0.052738490100797376)] americanair 5 times 4 hung one finally sent call back notification fixyourstuff\n",
            "[(0, 1.3790286418879416), (1, -0.29490347520299476)] usairways worst 45 minute delay boston weather relate flightd going miss connecting flight gassing plane issue\n",
            "[(0, 0.6977711356151645), (1, -0.05465559150289903)] americanair put hold 55 hrs got call back 1120 pm wait hold another hour\n",
            "[(0, 0.30419958461407975), (1, -0.06814372805879908)] usairways worst airline ever travel\n",
            "[(0, 0.06872346127313166), (1, 0.02837555948079142)] virginamerica website sucks donkey dicks thought know best\n",
            "[(0, 0.4957898431759347), (1, 1.0062139161796642)] united dm sent requested make sure follow back dm back thanks\n",
            "[(0, 0.128021401156326), (1, 0.0042025673320265754)] jetblue whats good address send feedback email\n",
            "[(0, 2.5739206736189053), (1, -1.101941040581379)] southwestair flight booking problems late flight summer travel auscun direct flight disappear\n",
            "[(0, 0.4574097940268067), (1, 1.0073819755649436)] united guys split charges credit cards making unnecessarily expensive people fly guys pts\n",
            "[(0, 0.6947909794341464), (1, 1.793642884643052)] united know united club needs power moar power insufficient outlets roadwarrior ord\n",
            "[(0, 0.1208344379481943), (1, 0.06912532347438656)] virginamerica airline awesome lax loft needs step game 40 dirty tables floors httptcohy0vrfhjht\n",
            "[(0, 0.42176705438665085), (1, 0.9115060536556933)] united tried got whole 2000 characters even done\n",
            "[(0, 0.6746845985348442), (1, 1.0938171843705704)] united cant go back airport im working wont time telling seriously way\n",
            "[(0, 0.3947079656141332), (1, 0.08309619387149138)] americanair would even consider continuing point program received perks continued bad customer service senseless\n",
            "[(0, 0.5777711316974953), (1, 0.2504784703761977)] americanair even get one knew anything bag ridiculous still dont bag saturday\n",
            "[(0, 1.2013829402440648), (1, -0.3648776909514248)] americanair wife stuck brownsville chance get flight needs work tomorrow morning\n",
            "[(0, 1.934751255898965), (1, -0.8869903461799481)] americanair supervisor mrobinson served lot attitude cancelled flighted flight spite put back crazybitch\n",
            "[(0, 1.0260712214200143), (1, -0.31844243933730765)] southwestair think flight supposed go houston well case someone could check\n",
            "[(0, 0.3723038599112523), (1, 0.9092703182768175)] united showing tone deaf video years wifi coming hahnot leave virginamerica ftw\n",
            "[(0, 0.9428259304742979), (1, -0.3649446200875887)] southwestair delacy p compassionate professional despite flight challenges made passengers feel like priorities\n",
            "[(0, 0.36761003325929054), (1, 0.9395287833240213)] united far worst airline ever\n",
            "[(0, 1.0691620019875523), (1, -0.44464989419127837)] usairways woohoo still 1 flight happy hear theyre air cried must preggo hormones thx\n",
            "[(0, 0.5963721282323252), (1, 1.0977274207505554)] united delete return ticket europe blame show airline joke 3 times happened now3 times\n",
            "[(0, 0.3204708063420851), (1, 0.12620715310804836)] southwestair ok southwest still best airline around hate baggage room runs checked bag headphones\n",
            "[(0, 0.26685839410845624), (1, -0.12381939859638605)] usairways thanks\n",
            "[(0, 1.1109295130870565), (1, -0.24092278608361561)] southwestair sitting outside gate 30 mins lga move another gate wee baking plane flight 3415\n",
            "[(0, 1.202026879972724), (1, -0.3231987922369354)] jetblue even citi responded quicker via twitter fail still hold hoping one books flight jetblue fail\n",
            "[(0, 0.2987429607281498), (1, 0.017048289843460403)] southwestair please accept apologies lame childish tweet didnt deserve amp remain loyal sw customer\n",
            "[(0, 0.4008838070774982), (1, 0.05978423807112758)] southwestair love guys even comcast better phone help system simple callback system would fix problem\n",
            "[(0, 1.084913539148023), (1, -0.4100119373594632)] usairways flight 3739 leaving cvg gate agent computer counted passengers paper feel safe\n",
            "[(0, 0.5694404921607708), (1, 0.048748411386416377)] americanair tried ringing told try late flightr im supposed leaving hour\n",
            "[(0, 0.5910883411362937), (1, -0.13616686149178556)] usairways americanair soon call customer service speak representative disconnected\n",
            "[(0, 0.5375488381303072), (1, 0.9622704405806363)] united tried cannot figure go get\n",
            "[(0, 0.3937727839087701), (1, -0.009803274285265546)] usairways 8 months old suffering rare form cancer customer service agents compassion disgusted\n",
            "[(0, 0.9766141753185774), (1, -0.29998099836886827)] virginamerica im trouble adding flight wife booked elevate account help httptcopx8hqoks3r\n",
            "[(0, 0.7672211786766414), (1, 1.1143681583357818)] united go fr silver elite two straight years group 5 time get group 2 maybe 3 4 whats\n",
            "[(0, 0.5498650956745464), (1, 1.0370658073071597)] united passengers rerouted match intended arrival time even incur cost put us airlines\n",
            "[(0, 1.121083268526003), (1, -0.4629641608535347)] little late flight suck rt usairways mitchsunderland oh mitchell agents happy offer available options\n",
            "[(0, 0.22364625232081545), (1, -0.029602295295933743)] southwestair tweet popped phone amin_aur follows missing favorite southwest pilot brother\n",
            "[(0, 0.920498919639925), (1, -0.2596988658338917)] jetblue check awesome bag flight carry decisions\n",
            "[(0, 0.6821152895307953), (1, 0.9629352063452881)] united im flying americanair way back rarely fly lets see better\n",
            "[(0, 0.45162552050982946), (1, 0.9590790263700869)] united well cant fix missing buddies 30th bday negligence attempt make\n",
            "[(0, 0.3026071160492861), (1, -0.007296912118745448)] americanair hopefully guys willing cover lovely car rental living chargesi love two extra days\n",
            "[(0, 1.0303594056716752), (1, -0.37250934771858424)] americanair pretty bad dfw updates two flights behind doors open breeze america airlines workers httptco6mbk79mdnw\n",
            "[(0, 0.32963739783128837), (1, -0.04441213469437637)] usairways idea upset frustrated right ill sure follow never flying\n",
            "[(0, 0.2561268819103081), (1, -0.07913879194223375)] americanair pleaseeee find suitcase want deoderant clean shirt work tomorrow\n",
            "[(0, 0.5283866537483922), (1, 0.06885980602229202)] americanair please dm way get touch someone help im platinum aa considering quitting aa bc\n",
            "[(0, 0.9586504043426424), (1, -0.30607775043043706)] virginamerica called 34 weeks ago adding 3 flights 2014 elevatethey still havent shown uphelp\n",
            "[(0, 0.5002823484747776), (1, 1.092269144041878)] united golf bag didnt top cover staffers said couldnt check without type cover wrap forced leave bag\n",
            "[(0, 0.40478490992703875), (1, -0.105300199090219)] usairways bf stuck clt day lounge offering free weather sucks amp want cry tequila shots\n",
            "[(0, 2.1138418271545607), (1, -0.9849169813617316)] usairways flight us558 got cancelled flightled 216 due lack flight crewi told id reimbursed hotel contact\n",
            "[(0, 0.4915673991563453), (1, 0.15492755843338124)] jetblue helping since theres bunch us trying get time\n",
            "[(0, 0.2583718804884944), (1, -0.022398493745753104)] americanair let employees treat loyal customers attackingbabymomma crazinessintherockies\n",
            "[(0, 0.14565570673709033), (1, -0.061694795362584674)] southwestair damn cold sitting runway heat\n",
            "[(0, 0.3080222527339701), (1, -0.14412153112630874)] usairways got philly monday got final destination south carolina wednesday acceptable\n",
            "[(0, 0.23857711409563598), (1, -0.04931351765961684)] americanair still looking speak\n",
            "[(0, 0.4782721587014082), (1, 0.9931138451312534)] united rarely ceases amazefor worse hope last time fly\n",
            "[(0, 1.2527562083615549), (1, 0.6026017149941826)] united sundays husband travels chicago hes stuck tarmac amp misses connecting flight always\n",
            "[(0, 0.8072821765640459), (1, 0.7670298611676424)] united usairways americanair americanone one bag claim 4016688561 want mga\n",
            "[(0, 1.1890749217315855), (1, -0.44016504653699245)] usairways flight 813 dca clt stuck waiting clt atc cmon faa missing flt 826 clt mbj hope rebook 816\n",
            "[(0, 0.45429718172478833), (1, -0.032530139180583305)] americanair way add aa number itinerary doesnt involve sitting hold 15 hours\n",
            "[(0, 0.5190024152879744), (1, 0.22675518278329254)] southwestair weve sitting gate two hours waiting bags loaded im telling herb\n",
            "[(0, 0.2519328328977023), (1, -0.13349187393328318)] usairways really drunk someone stop serving\n",
            "[(0, 0.3360451266295491), (1, 0.910504299899344)] united otis baggage claim bay 8 happy nearly pissed\n",
            "[(0, 1.1390971188832957), (1, -0.24078710602466274)] jetblue whoa tag still saw tweet flight 105 jfk chicago trying get home see little brother wrestle\n",
            "[(0, 1.1261362859815216), (1, 0.58444154120807)] united hell miles expire really looking forward accruing enough free flight 10 years\n",
            "[(0, 0.1655301185661376), (1, 0.017535775393941657)] jetblue dont want seem crazy already asked twice\n",
            "[(0, 0.28416833224985694), (1, -0.1442506624046109)] usairways chairmans phone number use\n",
            "[(0, 0.26082918013076795), (1, -0.0333422258073394)] americanair one staff desk queuing hr\n",
            "[(0, 0.11873477606387674), (1, -0.06385331801950235)] southwestair sick joke toyingwithouremotions\n",
            "[(0, 0.32040083067113045), (1, -0.05166821002225679)] usairways offering give bag usually force passengers state shock\n",
            "[(0, 1.0342243715734605), (1, -0.2995060673495679)] southwestair please lower plane flight like 100 bucks thanks floridavacation\n",
            "[(0, 0.225694995056593), (1, -0.15474460941872975)] usairways youre killing inside\n",
            "[(0, 0.2484355787282975), (1, -0.14137460410915384)] usairways ideas geeks plug servers 639 way phx\n",
            "[(0, 0.4511773606710553), (1, -0.01864435518836073)] usairways dca 5 pm still 3 due mechanical issues lack snacks plane absolutely worse experience\n",
            "[(0, 0.34172585176990894), (1, -0.08772789096187864)] usairways askpaypal completed thats case still say progress paypals website reserved 13th\n",
            "[(0, 2.7689652229177635), (1, -1.3004144517389233)] americanair believe understand flight 2955 originally booked sunday flight cancelled flighted rescheduled today\n",
            "[(0, 1.6247306487963706), (1, -0.3385696566993336)] usairways 2 hours hold issue still resolved hope make flight 12 hours every minute talk 20 minutes hold\n",
            "[(0, 0.18013796311004845), (1, 0.08085532055324966)] jetblue arrived airport told ticket refunded name fraud alert\n",
            "[(0, 0.37975037599477485), (1, -0.12363026898857589)] usairways called reservations cannot change able put note res problem tsa\n",
            "[(0, 0.3565773447941664), (1, 0.8996332197649192)] united cool thank\n",
            "[(0, 0.29889712825046966), (1, -0.06861201480992192)] usairways interesting forward compliments never complaints worlds worst airline goingforgreatnessfail\n",
            "[(0, 0.24884347998661838), (1, -0.03512720377076544)] americanair im aggravated shouldnt baggage fees disappear gas prices dropped\n",
            "[(0, 0.26968982393888147), (1, -0.07593499898212046)] americanair need work harder disconnect intention reality passengers face\n",
            "[(0, 0.3049787370815134), (1, -0.0366836788390775)] americanair sfo natt agent helped really awesome job\n",
            "[(0, 0.43069258347540956), (1, -0.07877767949471152)] usairways made reservation online didnt receive confirmation email bank said transaction went u help\n",
            "[(0, 0.4814971925694396), (1, 0.9979128127395048)] united people status get buy upgd much less cost ahead premiers earned confirmed certificates\n",
            "[(0, 0.2847356787426263), (1, 0.0072666230835693)] southwestair stop getting credit card apps already card\n",
            "[(0, 0.4665762367074464), (1, -0.02270804571291016)] usairways might need plane get somewhere remember arent choice makeovertimecustomerserviceplease\n",
            "[(0, 0.6281939347373051), (1, 0.9936466660074659)] united current hold time speaking rep tix reissued 42 mins long amp make option available online\n",
            "[(0, 0.7026234247653923), (1, 1.055547469946399)] united friendly skies today 5hr weather delay sfo followed 1hr mechanical delay sitting plane nofun\n",
            "[(0, 0.5777065629022734), (1, 1.1011049942896791)] united jt issue missed connections early gate closings zero concern customer service\n",
            "[(0, 0.373454653966385), (1, -0.07315098928361263)] usairways thats ok know ill likely never book\n",
            "[(0, 0.4478921999930511), (1, 0.9890506454330881)] united customer service experience tweeted quality assurance\n",
            "[(0, 1.0300209252712365), (1, -0.4342598061656264)] americanair wasnt offered flight phl tuesday ask booked houston instead austin\n",
            "[(0, 0.14917001243411734), (1, 0.009398144982470052)] jetblue charleston app guys minutes ago httptcoseulpvfn95\n",
            "[(0, 2.5356491442156357), (1, -1.013285486956848)] jetblue absurd waited 45mins flight attendant assigned flight late flight dont others\n",
            "[(0, 0.42346221437457016), (1, -0.047982473121897844)] americanair thats unacceptable allow wait hold take number call\n",
            "[(0, 1.066426486210338), (1, -0.4527080085784644)] usairways expect something telling see agent rebook flight\n",
            "[(0, 0.613519050946799), (1, -0.128747006954515)] jetblue tickets confirmed sent find today cancelled flightled tickets months ago never sent email jetblue\n",
            "[(0, 0.9999753837350432), (1, -0.38900684166478283)] southwestair yeah 7am flight tomorrow going add 6090 min extra roads snow\n",
            "[(0, 0.21769276510925029), (1, 0.06403427470380456)] jetblue im saying change amazing like miami\n",
            "[(0, 0.4492101801276395), (1, 1.0625809013814675)] united purchase ticket entitled check 1 bag however charged extra 25 dollars domestic transport\n",
            "[(0, 0.5292801232029355), (1, 0.9604819163874351)] united could update suitcase please online phone tracking told nothing told id back yesterday\n",
            "[(0, 1.0377815857086738), (1, -0.31540309916768106)] americanair delta rerouted 6 bags onto aa977 miacur see made onto flight\n",
            "[(0, 0.6376992658095583), (1, 1.7843773141784258)] united wind chill ithica 17 degrees trouble losing clothes give tshirt ill burn warmth united\n",
            "[(0, 1.1199340501512063), (1, 0.5539637005420865)] united mean fortunately dont want flight affected\n",
            "[(0, 0.47035029041425497), (1, 0.9523277645301773)] united lot unhappy cold people bridge freezing temps hour given info\n",
            "[(0, 0.2650549283101079), (1, -0.12060382869383104)] usairways u guys suck\n",
            "[(0, 0.12116376894371676), (1, 0.017724677453544804)] jetblue ask slc checkinbag drop found dark blueblackish fit bit flex wouldve lost around 445pm mt\n",
            "[(0, 0.5881509554552927), (1, 1.0742037569633267)] united blame giving time get drunk tell feel overpriced sub par airline\n",
            "[(0, 0.40277354497061807), (1, 0.09748809025851828)] southwestair calling someone monday customer relations disappointed treated customer service\n",
            "[(0, 1.0940589321848087), (1, -0.4282455935340546)] americanair havent rebooked called left number callback havent heard anything flight tomorrow\n",
            "[(0, 0.8443255582512758), (1, 1.1798428509663255)] united make hard fly delayed hour plane turning around amp heading back gate connection\n",
            "[(0, 0.4027814091446264), (1, -0.06596420039993629)] usairways software broken call customer support fix like said earlier yell developers\n",
            "[(0, 0.5936753776763614), (1, 1.0508135172047595)] united air traffic crew could get shit together one would notice rudeness ground staff\n",
            "[(0, 0.2774410186782827), (1, 0.04485262770879875)] southwestair say customer service consistently best\n",
            "[(0, 0.4087760003933316), (1, 0.12040552111355753)] southwestair cant fly precipitation delta planes dont work 5 3rd airline better charm tomorrow\n",
            "[(0, 0.5305631453511429), (1, 0.8339132270122108)] americanair united complete lack faith companies really shame think telling challenging\n",
            "[(0, 1.0822518403135162), (1, -0.3427073050317091)] americanair husband 5 year old son stuck overnight dc thanks 7 crew members arguing boarding flight\n",
            "[(0, 0.3803112865715004), (1, 0.0586101564052925)] americanair stuck plane charlotte going miss connection words staff maybe damn pretzels\n",
            "[(0, 0.1060710211580662), (1, -0.016108429831542762)] jetblue wsj team offer inflight access journal nassau news live httptco7e5bxwg16t\n",
            "[(0, 0.45328665444148447), (1, -0.11049706925647657)] usairways stuck runway 2 hrs 10 min due weather phl nowhere find accurate info 558 bos\n",
            "[(0, 1.0640640612896552), (1, -0.3951894971715036)] americanair hey becky piela orange county airport really kind helpful rescheduling flight\n",
            "[(0, 1.032176645612718), (1, -0.4119580002777499)] americanair reebooked tomorrow aa 1389 lvdfw 810 arriving 1250pm still open flight\n",
            "[(0, 0.4648637380346829), (1, 0.07664351454665959)] americanair 800 number even let wait next customer rep frustrating cant talk humans\n",
            "[(0, 0.424865002593348), (1, 0.9756599518694534)] united fact international bag sense whats going maintenance\n",
            "[(0, 0.3383031625640531), (1, 0.8690206903149116)] united clicked link got confused httptcoxmaqcucwzl\n",
            "[(0, 0.4929267545368952), (1, 1.0025080164624758)] united pay 25 35 luggage delivered arrive wait 3 additional days delivery\n",
            "[(0, 1.1537062244614362), (1, -0.28652093006088736)] southwestair could get 1215 flight 1010 delayed 105\n",
            "[(0, 1.429215289934778), (1, -0.5819434391839613)] southwestair ridiculous 2 hours hold rebook cancelled flightled flight\n",
            "[(0, 1.3626861927921388), (1, -0.4976684229925566)] southwestair unpleasant experience phone one agents cancelled flightled flight name amp agent id\n",
            "[(0, 0.412018148390016), (1, -0.10768020697121149)] usairways weather mess south missed connection clt impressed though cust serv phone reps today\n",
            "[(0, 0.45624254369966316), (1, 0.9458511360565492)] united son left tablet plane country call easily email contact\n",
            "[(0, 0.4603002954104065), (1, -0.22557648368179387)] americanair usairways us 728feb 21 unprofessional unprepared unsympathetic lacked communication lacked solutions\n",
            "[(0, 0.6750507229181218), (1, 1.786925097113149)] united told united carry overcarry back refund\n"
          ],
          "name": "stdout"
        }
      ]
    },
    {
      "cell_type": "code",
      "metadata": {
        "id": "mbOxFNTEvuIb"
      },
      "source": [
        "#sort each vector by score\n",
        "vecsSort = list(map(lambda i: list(), range(2))) #map() can be applied to more than one list.\n",
        "for i,docv in enumerate(corpus_lsi):\n",
        "\tfor sc in docv:\n",
        "\t\tisent = (i, abs(sc[1])) #abs() return the absolute value\n",
        "\t\tvecsSort[sc[0]].append(isent)  # append() adds a single element towards the end of a list.\n",
        "vecsSort = list(map(lambda x: sorted(x,key=Summarization.takenext,reverse=True), vecsSort))"
      ],
      "execution_count": null,
      "outputs": []
    },
    {
      "cell_type": "code",
      "metadata": {
        "id": "kY6Q8R1ewdpO"
      },
      "source": [
        "# sorting the sentence numbers in order\n",
        "topSentences = Summarization.selectTopSent (10, 2, vecsSort)"
      ],
      "execution_count": null,
      "outputs": []
    },
    {
      "cell_type": "code",
      "metadata": {
        "colab": {
          "base_uri": "https://localhost:8080/"
        },
        "id": "ScxM7g9kwi3n",
        "outputId": "58f526db-55ad-48b9-f824-15b8b1284d18"
      },
      "source": [
        "print(topSentences)\n",
        "topSentences.sort()\n",
        "print(topSentences)"
      ],
      "execution_count": null,
      "outputs": [
        {
          "output_type": "stream",
          "text": [
            "[916, 1740, 361, 1888, 1557, 1178, 82, 1473, 1988, 1429]\n",
            "[82, 361, 916, 1178, 1429, 1473, 1557, 1740, 1888, 1988]\n"
          ],
          "name": "stdout"
        }
      ]
    },
    {
      "cell_type": "code",
      "metadata": {
        "colab": {
          "base_uri": "https://localhost:8080/"
        },
        "id": "MqR3kq9dwoWB",
        "outputId": "fd4876cc-7580-4432-abe3-3fe0f778d571"
      },
      "source": [
        "summary = []\n",
        "doc = []\n",
        "cnt = 0\n",
        "for sentence in document_list:\n",
        "  doc.append(sentence)\n",
        "  if cnt in topSentences:\n",
        "    \n",
        "    summary.append(sentence)\n",
        "  cnt += 1    \n",
        "summary = \" \".join(summary)\n",
        "doc = \" \".join(doc)\n",
        "print(\"\\n\")\n",
        "print(\"Original:\")\n",
        "print(doc)\n",
        "print(\"Summary:\")\n",
        "print(summary)"
      ],
      "execution_count": null,
      "outputs": [
        {
          "output_type": "stream",
          "text": [
            "\n",
            "\n",
            "Original:\n",
            "usairways flt ewr cancelled flightled yet flts nyc usairways still flying united still waiting hear back wallet stolen one planes would appreciate resolution united yes flight rebooked im losing trust want get anywhere time united 100 sure however ticket included one checked bag therefore charge extra completely unanticipated usairways ive hold change date ticket 3 hours someone please assist unacceptable usairways oh well ill get cancun eventually usairways flight 837 passengers stuck plane philly gangway cant hear pilot americanair already waited hour wanted get home jetblue dont enough money parking garage fault im paying 10mins 3hrs americanair yvonneokaka get personal response apology crews forgotten load baggage onto flight jetblue didnt info infuriated way previous rep treated possibly work jetblue rep united money sucking airline terrible terrible customer service americanair btwn gate a8 amp a15 lost diamond earring dayjustgotworse pls maintenance look httptcouiesr3ghho usairways family friends colleagues never fly usair bad weather happens good airlines seem communicate better americanair ticket poor gesture goodwill missed trip top status flyer may next time aa91 lhrord 216 usairways youve got get weve got excuses usairwaysfail jetblue haha need apologize ill flight booking problems sooner late flightr love jetblue southwestair hold 2 12 hrs cant get 2 airport 4 flight icy country backroads help pls human answer bna southwestair 14 hours sorry dont get oh well screw weekend az right eat hotel problem united wonder cabin filthy badservice usairways operate flights without maintenance issues flights inout dca cancelled flighted getting old update fleet pls united im sure business go else airline travel name kathryn sotelo usairways relied us airways mistake awful customer experience united poor customer service think befor flight booking problems another united flight united broken luggage mild case food poisoning ua5 lhriah email united coupled selfservice policiescost cutting exacerbates noted issues 33 americanair cant unload flight 3322 jetway broken steps planb waiting nearly hour united get namesdallas flight chicago jetblue get honest update departure flite 454 plane infant children virginamerica lost luggage 4 days ago flight vx 112 lax iad amp im calling every day responseplease give back stuff americanair ahhhh silence golden tops anyone get fired united landed boston 9 last night 15 hours traveling rough tho usairways nice touch using first name intimate ill filing claim soon reimbursed us airways day united also mere fact go online issue statement vice calling talking directly one good example usairways us 893 gate open 50 mins waiting great way finish 18 hour delayed arrival jetblue flight 705 ewr fll southwestair ive hold customer service hour help united hey missed outbound flight still use return ticket jetblue alright hope jetblue app showing change seats online shows a320 dont want surprises southwestair way receive refund trip cancelled flight online instead calling phone lines super busy united thanks makes sense annoying cant determined better usairways would rather plane get exposed nasty contagious virus work wth get flight changed late flightr date southwestair gate agent rerouted impossible itinerary find new airline get us home super bummed jetblue apparently pilot made announcement engine trouble losing fuel quickly southwestair need cancelled flight one leg flight cant seem online hold phone 10 minutes help americanair cancelled flights flight doesnt send email text call im stranded louisville jetblue bag supposedly boston united customer care email phone rep speak many issues cant placed 2000 characters united lounge tells us pillows grandma one ladies opens closet see 2 right unitedlies americanair beyond redemption jfk baggage claim looks like luggage warehouse united 1758 going 40 min waiting plane vacate gate findanothergate americanair luggage forgotmiahe oscar southwestair assigned seating cousin amp probably cant sit together flight tomorrow thanks usairways flight cost 800 happens fly united problems come us 45 times usairways u lose flight plan ur flight crew faa timed thx havin us sit tarmac hr pathetic americanair fyi twice ive tried well call someone free thing times called picked hung americanair hour baggage carousel still luggage nail coffin americanair airport snow removal method 22 keep good work folks cessnas become 747s httptcooumc1lrxdn usairways ive called resolve dividend miles issue week avail please advise asap usairways employee responsible social media content yes u probably care however actions last night say otherwise americanair trying call day get hung every time guys horrible southwestair go delayed chicago offer 630 flight never intend fly southwestair trying find airfare family prices ridiculous almost 1000 usairways notmadeofmoney americanair could let know im staying tonight youve booked anything would great go jetblue shannonwoodward ill checking often probably hand oscars nerds geeks badly dressed united illegal breach contract touch customer feedback united wife two new destinations im stuck dc monday bags usairways msscottwg thats unusual means screwed never admit goingforgreatnessfail united sat airport 5 hrs still sitting gate sigh americanair flight 654 delayed flight 409 sold seat flight 0671 strand phx three hours thanks memories usairways fly quite bit difficult communicate agents let people know whats happening arrangements made americanair message delayed responded americanair thats complete cop u ask issues nothing supposed sort situation southwestair experience worse flying experience ive ever met w contempt customer service makes worse united rikrik__ made come help anything ^jp free tickets convince united guys horrible first get stuck snow hr ewr sitting cmh saying could 30min gate united vacation days relevant ritz pr night 700 losing day idiots sleeping newark ramada priceless southwestair baggage delivery bwi delayed unnecessarily chaotic disappointing long trip frequent traveler southwestair plans implement callback system reflight booking problems line hold hour usairways plans support applepay board usairways mc would nice still use forget card united trying check tomorrows flight website keeps timing whats usairways pretty sure didnt actually take 710 httptcovuxf4r4unu united 2nd time row ive charged 100s plane ticket united shouldnt check cc everytime includes kciairport southwestair inclement weather may impact scheduled service reflight booking problems options available httptcokeyrpflhil usairways claudoakeshott dont need link getting person u say u dont know bags lost nonstop phx jfk usairways embarrassing united miss oscars ill never fly united americanair would like reimbursed shuttle denver 1080 diversion 6 hours sitting plane mech problems united whats going ua 236 outbound flight last thurs delayed 4hrs long delay worst2unitedflightsever united would like know whats going current flight lands americanair service horrible cant get straight answer ground agents americanair course thats companies job guys failed first place upgrade well talk virginamerica anyone anything today website useless one answering phone insulting usairways americanair offer non required 50 voucher goodwill offeringat least bag fly round trip united worst nonrefundable first class tickets oh select globalfc system auto selects economy wupgrade americanair maintenance md80 sits two days frozen lines found boarded come faail mci americanair drop call dont people answering phones always high call volume call usairways fyi customer service rep carol absolute delight pleasant rebooked lightning speed thanks virginamerica told check airline regulation first contacted usairways 2 grandbabies 2 weeks travel dc births thank reasonable fares see saturday united bag mia since wednesday still word well ever see lostluggage frustrated jetblue afternoon flights going bqn jfk seem find early morning flights americanair thanks actually made connection flight delayed guess delays bad thing httptcoxggcntco8m united stuck yyz staff took break happy 1k united appalled lack communication awful journey 221 ewr bos 4 hr delays need explained better usairways flight got cancelled flightled charlotte hold hour pls pick united please tell clt flight 4232 needs gate waiting 15 mins jetblue big shoutout crews 2017 bosgtjfk amp 486 jfkgtroc amp gate crews c19 bos amp 6 jfk long day delays made better usairways consolation bags somewhere else real impediment going different vacation usairways delayed flight 3 times cancelled flighting angry rude workers providing helpful service usairways thehaileytate another blatant lie usairways united ok thanks counters located late flight open usairways wouldnt need wait hold 6 hours website worked correctly please respond americanair flying aa4285 60 min delay mechanical issues perhaps consider maintenance united brian sfo customer service deserves raise gave extra meal voucher good joke cheer flight delay ftw southwestair know one thing delta would never treat customers like southwestair pilotsamp crew flt 3999 customer service professionals baggage claim outstanding thank united tag bags airport hoping would actually arrive heres hoping arrive usairways americanair joke company today reminded never book united locked account needed access book flight americanair cancelled flight 1605 625 amp 628 flights 4 hrs longer amp layovers late flight find reasonably priced alternative united oh sure planned occurs absolutely consistently usually yyj flight thats cancelled flightled daily southwestair never awful customer service conflicting service outrageous jetblue sil bought tix us nyc told gate cc declined supervisor accused us illegal activity united im rebooked flight tomorrow even though 1st class seat orig lousy coach seat united thinking could say many nice things getting upgraded delayed flight ok usairways flight 703 philly gt mia bwahahaha delayed 5 hrs air 30 mins turned back around usairwaysfail united well one missed mark snit minute stepped counter jetblue bags still fly free started charging thanks united load balancing system apparently systemwide major impact united airlines flights cyberattack usairways 3 us costing 1000 get home today reason send receipts reimbursed united cant even fit name first two lines yes please pass feedback big downgrade previous years americanair need talk get full refund trip call center offers assistance usairways hotel voucher everyone get one mewhat arrived amsterdam snowstorm americanair seems little preoccupied thats im bringing attention flagging issue observer southwestair 44 horrible customer service empty seats early flight wantcharge double get home early instead usual late flight jetblue seems never received id password united cause miss flight telling already left empathy gate staff crew apology really usairways hold u 40mins wasting time amp dont appreciate wheresthecustomerserviceat httptcophi2ifnjit usairways hell u left alliance joined 1world beyond smart move time start looking carriers americanair watched bags abandoned depart gate watched gt40 mins owner returned 20 mins reported americanair looking status flight 1388 schedule 515 tomorrow morning thank usairways make reservation well make excuses usairwaysfail usairways doesnt take 6 days respond already open case usairways guys awake need help delayed flight get protected late flightr flight phl jetblue cant dont acces phone rn iphone broke would rather change late flightr united want contact someone question amp put hold 5 minutes order hung sent pet line united changing mileageplus program winners losers httptco38otlzak5d airline travel loyalty rewards americanair flight delayed amp cant talk reach anyone customer service high call volume jetblue whats current checked bag price policy fly coming week couldnt find anything definitive virginamerica logan airport waiting checkin 9am flight checkin desk open usairways help flight cancelled flighted cant call phone doesnt work europe please help says im booked want confirm southwestair tried vip live vineyard yr site went time got 2 redeem pts packages gone southwestair secondly begin boarding time despite aircraft present deplaned thus left 30 min late flight united calling number useless heading airport pick bags whole situation seems like real joke usairways checking plane everyone board plane pissed jetblue kylejudah new stroller travel credit doesnt help cover cost new stroller crew ruined therefore united made feel guilty economy plus didnt pay extra leg room united ua flight 1247 sfo lax took carry gate im group 2 overhead bins empty southwestair today sporadically changed flight departure 5 times amp left two hours late flight uncharacteristic u httptcotxhyj40llg united considering im stuck newark virtually sleep 30 hours doubt hope car rentals available usairways hold hour americanair tried calling got high call volume moment message said goodbye hung americanair dfwairport trying get canx flight resched since noon got 2 call backs call disconnects soon answer americanair since leaving tomorrow miami one thing right deliver bags airport usairways crazy treated mom poorly happy usairwaysfail united wanted cancelled flightled tickets special guess even united united group 2 line gets longer every week almost one left groups 35 anymore time make explorer card group 3 united trying reach number last standbye gave 1 meal voucher potential 2 day standbye united thanks reply clarify airfare similar likely intended peer group 3 beer charge however united u cld explain disorganized inefficient company w surly obviously unhappy employees stays business americanair thats im asking exception staffer moving last minutewere nonprofit amp losing 400we want change ticket united thanks causing us miss connection 6hour delay flydeltanexttime usairways americanair flight sf nyc made philly ur customer service telling refund last leg offensive usairways ridiculous 600 flight two hours rest wasted americanair changed flight tonight couldnt aa behalf instead flight tomorrow poor effort around united personal device entertainment system great app crashing every 1015 mins im glad free united dont ever print known traveler number ticket never get use tsa prescreen paid usairways 2 hours 7 minutes want know im still queue usairways stranded miami without updating departure boards cancelled flightled flight united rikrik__ made come help anything ^jp service hasnt great americanair company policy refuses employees speak employees phone interesting southwestair one looks like problem fixed httpstcocfi1e3kxa9 usairways thanks cancelled flighting flight 5097 today missing required training happy customer virginamerica wow blew mind virginamerica plans short haul airline europe would defiantly fly guys usairways dont know luggage seriously united change name united incompetence flight monday take 7 hour drive get flight jetblue effort fix points system 11 days call customer service still account update chasing points fun united trying change flight booked 6 hours ago online system charging 200 fee per passenger could please help united thanks updating 1 hour delay exact second got atl united service pretty much ruined day thanks weak attempt jetblue awww thank b6 glad hear made day amp one last question idea tail operating flt 606 2maro united waited 40 min bags 45 min flight nomorecheckedbags usairways customer service dead last wk flts delayedcancelled flighted bags lost 4 days last nt flt delayedcancelled flighted meal voucher americanair made flight still update emails landed info ever sent second flight losing biz americanair late flight phoenix gave ticks away arrived chicago held bags hostage chicago rented van drove toledo 5 hr drive united q purchased ticket hawaii trip late flightmarch mean acquire miles based price distance flown americanair love holy automated phone system going give like 8 options give numerical shortcuts jetblue flew flight 3 months ago girlfriend got away sex restroom allowed southwestair horrible experience passenger size 13 seat offered 50 voucher christine c httptco1xzrk66wvq jetblue want room food allowances agents refusing give us vouchers use rooms book usairways updates flight 5202 orf phl one gate virginamerica wjere luggage slow lax usairways dcagthpn u r prof hostage takerswe stood bus 2 plane 25 minnow sitting plane mvmt amp 1 announcement 4 gt hour americanair derekc21 surprise ba doesnt registered system getting hopeful lets step okay usairways grt flight phx last week tonight terrible 25 hours taxing give us water crackers compensate jetblue whats going flight 669 many free trips get epic inconvenience anku httptcopeuc0bmij9 jetblue phew pant wheeze httptcozpz78poeon usairways saddens first tweet ever complaint customer service usairways nburnside26 u hate delays u amp holding hostage goingforgreatnessfail united thanks letting switch flights bc checked bag cancelled flighting flight forcing take another 3 hrs late flightr americanair 3 months straight travel ahead time find new airline usairways commitment excellence 2b praised get wrong city 2 days late flight right one 3 days late flight customerservice united ua3785 tonight told delayed due late flight crew idea crew coming staff unhelpful ideas united missing wedding delays would cool usairways cltdouglas slowest baggage claim ever southwestair flight 3113 omagtden 221 actually cancelled flightled hold hour website says conflicting messages usairways flt 419 2 hrs late flight baggage 1 hr see delivered suitcase wet inside amp nothappy jetblue news flight 122 pbiboston delay wait arrive airport based reported 1 12 hour delay jetblue im flight booze served 30 min gives lostrevenue angryandsober bachelorpartymishap jetblue boarding order someone boarded service animal member party allergic flight usairways really appreciate easy way get another flight mine delayed 2hrs mechanical reasons united 20 minutes plus get two first one transferred spanish hotline unacceptable united time arrive airport 615 domestic flight san diego americanair dotnetnate two hour wait exps sit jfk phx flight us computers shot lax flight united told go knowing issue go find wont fix jetblue ccndjp send screen shot systems error email address provided united waiting plane long missed connecting flight left early thats last flight tonight help httptcohbsj2sf17h united 3 hour delay plus jetway wont move biz traveler never flying u united deice taxing maybe makestoomuchsense shouldhaveflowndelta unitedsucks delta southwestair americanair usairways according wtop dca seems recovering nicely yesterdays snow cancelled flightling flights united yet still havent left yet cant watch prepaid directtv firstworldproblems united bullying workforce ok get gate agents 2 work team 2 1 never cool delays flights unitedairlines southwestair poisonpill76 im boat 8am flight jacksonville get sb5551 sounds like usairways planned better since weather surprise completely unacceptable wait times jetblue offered flight 419 paid changed itthis 2nd time done ruins cruise plans united 2 hour flight fll ewr 1242 waiting 1 hour plus bags sign yet gives americanair lax amp got phone wreservations every flight thatd get bos 11 tmrw apparently unavailable usairways whos charge company wife missed connection ca sent luggage another flight southwestair hi saw black history month commercial tv amp im excited support monthwill grant 1 free trip americanair review systems notification website telephone systems place clearly inadequate jetblue great job getting flight 28 10 minutes early bad 50 minutes counting waiting bags usairways sorry meant flight 4420 supposed depart 500 says 630 issue southwestair find way cancelled flight flight 310 usairways americanair partner w different hotel phl clarion proving difficult amp customer friendly americanair ny_njairports aa1224 45 mins priority bags arrive late flight evening plans delta 20 min bag guarantee anyone southwestair youre going charge wifi us solid make sure doesnt take length flight open page jetblue called jb 3 timeseverytime auto vmsgyour wait time longer 9 mins waited longer 18 mins answer united perfectomobile admit app good lots useful func live seat map congrats united company values customer amp reading tweets im one feels way lostmybusiness jetblue free wifi flt 1254 pbi make 25 hr delay treat us right united im rebooked getting home 4 hours late flightr planned chances ill ever see bag unhappytraveler americanair fail flight rdu sitting waiting flight attendants logistics good usairways flight delayed 5 hours reason given sure love flying airline whatajoke southwestair way get receipt cancelled flightled portion roundtrip flight used flight voucher need receipt americanair trying get home beyond complicated hard students split fly aa ever united change airports actually get flight flight fay cancelled flightled twice 180 taxi ride rdureimburse usairways cant get anyone phone help award travelpurchased extra miles 10 minutes late flightr miles needed raised jetblue better better passengers flight108 jfk pwm usairways frustrating still gotten back bag sent ny mystery shame time united orthodoc oncall inflight glad service usairways possible earn dividend miles passenger even purchasing tickets southwestair using social business roadmap develop intelligent path embed social across enterprise ragandisney jetblue flight 790 us stuck plane nearly 4 hrs set take flight control deny us worst service jetblue capital one explained false fraud alert jet blue representative issue new tkt wasnt resolved united guys made day treated well thank united fail cancelled flightled flight frm gjt used reserv home iah sea reflight booking problems wout permission ph6rps americanair still reply email sent 11th february even sent email asking acknowledgment thats recieved nothing usairways americanair staff members looking like two heads check websites httptco8hh0c63tie usairways americanair hold 8 hours yesterday wo speaking agent hold w 2 phones 30 mins let bashing begin united designed deter people forgetting things provide storage space article says latter unfriendlyskies united outbound 2 bags 70 lbs bags returning home 1 bag 50 lbs logic writing machine human help required united notifications yet staff board say accurate departure time virginamerica trying make change advance 24 hours priortried online earlier wanted 300 change fees southwestair asshole cut front system blows httptco7ujt8vtcpa united thats didnt read entire tweet wifes 12pm flight delayed 630 thats 3 6 hour flight delays 2 weeks usairways ruined honeymoon causing us miss international flight stranded jetblue thats weather relate flightd nice blaming weather airport wasnt prepared investigation time americanair actingoutmgmnt make sure remember load bags onto plane cancelled flight flight forget usairways least could make caused ruining peoples memories ashamed unitedlies lies liesstill sitting gate moved inch httptcolulgnweffh united phone hour customer service cant figure awesome service usairways flight booking problems flight using credit previously cancelled flightled flight cant get thru phone cant book online help please usairways service philly unacceptable look better service 16 yr old shouldnt hard time httptcowdaktmr7mj united showed flight several hours early tried call amp hold 15 min bf call disconnected united 3rd party service known ezee flights man confirmed born india told name steve wilson southwestair hey friends phone alist number ivr hangs multiple times sure proceed americanair flight veers icy runway dfwairport dfw flights cancelled flighted mon httptcoq37pown6uv cowboycerrone figures right southwestair still offer discounts seats children 2 would rather put seat lap united late flight crew btv last nite delayed todays flt miss connection cun play hotel tonight ewr jetblue kylejudah spoke baggage claim center gave travel credit responsible cost americanair another customer non service waited solve problem would miss funeral suck united really culture problem everyone tried work blamed someone else told theyre short staffed southwestair start new job tomorrow amp cancelled flight flight 1629 bwilax really cant get another flight today usairways thank continuing worst airline didnt need extra hour sleep 29 hours travel anyway united day 3 saga maybe theyll finally make homeintentional gonna get back vacation days badservice united yes ill sending email customer service today americanair much status ep 15 million miles revenue first class ticket im sitting coach thanks rude cs staff united im try upgrade seats first class wait time phone 40 minutes help southwestair frustrated bought early bird 630am day tickets released got midb ticket spend 50 nothing usairways disappointed least could give us access admirals club hour flight wedding southwestair another delay wow americanair im sure certainly chilly back east today jetblue ugh always know way heart americanair dont driver service get employees work bad weather like hospitals etc badmgmt americanairlines usairways probably losing family world travelers customers due broken processes americanair hope fix jetblue looks like inflatable car seats got left plane guess theyll back sometime savethoseseats united thanks making everyone wait dark hour newark tries figure gate go incompetence united many people ua6318 going miss connections due long wait time sfo tarmac seriously u cant find empty gate jetblue well thng wait someone explain us situation responsibility httptcoml1jacpmch usairways choice pay another 50 go airport hopes treated better rep usairways bring copy photo babys birth certificate flight feel uncomfortable traveling real thing virginamerica cancelled flight flight vx413 one sec delayed airport next cancelled flightledgonna email call reschedule united used committed continentalairlines flyer merger remember switched southwestair communicationfail jetblue 1st flight morning flying toddler plane heated comfortable temp boarding starts itscold usairways pls get back tallahassee one ever stranded gainesville long southwestair know alas live far far away books usairways 603 amp 2705 dfw psp thank southwestair jason 108639 gate 3 san made afternoon southwestairlines stellarservice thanks americanair narrowly made standbylots snags trip usairways cancelled flightling 837 dont want put us hotel night guess southwestair filled form website darn guess ill cross fingers americanair flight 2962 cll 0600 wont let check please help importantflight southwestair waiting 70 minutes hold yall cancelled flightled return flight answer phone southwestair im upset luggage damaged rude employee laguardia airport didnt help americanair losing bags 4 daysampcharging 475 toarrange pick upin argentinaclaiming tollfree wont reimburse help americanair sure would bother agent airport didnt help amp nobody phone would ticket cancelled flightled reason jetblue phone rep 30 min transferred asking worse rep ever southwestair hold 2 hrs got cutoff cancelled flightled flight cant get booked cruise florida terrible customer service united counter agents rdu deserve medal thankyou usairways respect stress merger one rep reschedulereplane 15 ppl already late flight youcandobetter southwestair flight cancelled flightled due weather next united u would able rebook get home sooner 2hr delayed flight linesforever customerservice fail usairways dealing w americanair solve probs team created manch nh staff clearly cteam btw notevenjv usairways landed phoenix board flight quickly vegas time airport jetblue totally would outside view even camera ready haha evenmorespace evenmoreview httptcodxux6dbfd3 virginamerica issue finding missing item plane help find airport plane headed next united apparently sleeping b terminal wasnt worst situation someone told ua passengers sleep baggage claim southwestair left computer plane two weeks late flightr found sent greatservice happy customer americanair better right thing take care cowboycerrone els youre losing business americanair best 800 message saying use website website saying need call dont answer hardtodo americanair love cant get agent phone automated system hangs usairways americanair wont even refund flight cancelled flightled horriblecustomerservice southwestair scheduled morning 2 days fact yesnot sure evening flight one cancelled flightled southwestair flight 1614 fll atl wife traveling infant line check baggage 200 people long due computer system crash united yea booked 10 next avalible flights since sat 7am time comes plane 2nd day work missed hotelliving jetblue heading jfk principle alone deal w lost amp damaged bag jetblue jetbluesucks jfk badservice fail usairways far delayed goes looks like tailwinds going make good news usairways great job today ruining 45 peoples vacation thanks incompetent pilot staff missed flights usairways another dead end handle aa lampf gave failed already 610362749899 vm full lost united need assistance pulling agents heads asses usairways open credit card earn 44000 miles wont credit miles account restore forfeited miles usairways thought moving lot business first impressions count glad miles cash united happy flyer ua flight 1161 sfo cleveland sunday 222 stay tuned blog article httptcovdfdodqvgx americanair superyan hear last call boarding flight jfk hours ago good luck wflights united well degree could know experience im cancelled flighting miles card thank god delta southwestair heard rumor flight 898 cancelled flightled true usairways 45 minutes moved two feet bze httptcoawgjkjiiac united traveling guests mileage plus member using members miles great customer service usairways weeks united site errored last step changing award cant even pull reservation 60 minute wait time thanks united united dang thought teleportation device ua514 jetblue inconvenience understatement like torture clearly going wrong path jetblue united yea refund airline ruined trip usairways certainly impression shes americanair looks like best hope guess us air dont think ill get miles alaska sucks southwestair let one person board early bird save seats entire party notcool flight2149 jetblue dont need cut services charge give better flying experience thats use jet blue first place jetblue trying take stuff seat front bugging throughout flight didnt feel safe virginamerica doesnt look fat looks yummy americanair sister received call trip wednesday flts 23483499 cancelled flightled resched next day americanair flights cancelled flightled cant get desk nothing showing online reservation usairways ads phone systems waiting rep annoying thing ever especially waiting 10 mins virginamerica understanding helped thx comps jetblue third straight time flight delayed flying guys last trip usairways still says cant check flight information incorrect everything entered correctly americanair hold times disconnections excuse southwestair problem wasnt issued position today gate option upgrade good youre 64 usairways united two broken airplanes two days late flightr im stranded funeral missing last semester college usairways hope pilot good day united nope rebook houston could get amarillo 11pm stuck sfo four hours usairways im flight finally air enough food feed customers movie entertainment 5 hr flight united first lost bags cancelled flight flight home 30 min wait talk somebody poorservice notgoodenough usairways thank blowing vacation couldnt get anywhere today make reservation also lost 2 bags mine americanair quit nonsense amp lies colossal infringement longer get away americanair chances making connection el paso aa504 dfw sat aa200 delayed 30 minutes americanair going reported police due sexual assult sad didnt care united 40 minutes waiting gate broken jetway different gate maybe usairways took 4 hours book flights yesterday due system errors americanair paid 320 extra due time lapse united id rather spend two days back seat volkswagen two hours plane disgruntled whatacluster jetblue spent hour phone customer service find cant help need help family pooling asap united excuse leaving minor spend night sobbing 9 hours plastic chair uas actions terrible united virginamerica spoke representative offered solution loyal customer flies virginatlantic well united gg8929 cancelled flight tickets thousands people didnt like exchange rate doublestandards southwestair save mile visit family 2015 impact many times see mother planned change rules southwestair looks like running day still cant get phone follow dm info americanair online site doesnt flights listed chronological order resulting mispurchase anything done southwestair thanks cancelled flightation today airline thats cancelled flighted lost customer today jetblue ripped suitcase yelled attitude geraldine employee baggage centerworst airline jetblue united going baggage claim newarktiredandwanttogohome americanair bought plane ticket 2 months ago still havent received flight info ticket email come usairways im sure dont question still remains found 820 crew wont come 950 810 flt tks americanair refuse customer willing pay upgrade half first class empty united rep wouldnt rebook waste time poor communication united thats weak see ya hey virginamerica united get tsa finally board ua 1534 usairways us 728 lost ground power three different times grounded endlessly without air lights entertainment jetblue normally late flightst flight experience worst 2 hours runway wifi amp tv working properly americanair yet im next terminal customer service area usairways would consider honoring original fare price try flight booking problems ticket americanair british_airways trying speak agent flight london tonight cant get anyone aa help united shame theres flex tickets transfer rules even calling neurosurgery icu isnt enough americanair guys totally losing ive aa fan years telling reps busy hanging really bad united trying since 1230 file report jetblue thats planned boston traffic due recent weather insane expedited would made southwestair need request refund flight cancelled flightled morning due weather jetblue expect delays dca 7am departure going orlando flight 723 united received luggage also looked left snow arrived im asking 50 people refunded usairways waiting luggage flight 1923 delay usairways yet see shortly yes filed report atlanta bags charlotte nc 24 hours late flightr still cant find luggage usairways jetblue maybe stop telling people wrong info customer service calls usairways us 728 pilot started flight announcing arrival gatwick heathrow moments concern aboard americanair inconvenience disaster 500 phone bill refuse pay virginamerica still develop app favorite airline usairways hold 58 minutes need help usair wont help usairways know youre dealing weather phlairport hot mess pls send reinforcements jetblue waiting half hr packages whats wrong guys httptcowvgpp3ymz1 americanair flight home cancelled flightled today way get another flight nyc texas 4 hour wait call back airline americanair phone disconnects stay line need checkout hotel 2 hrs amp place go cant keep calling united true gate agents 100 caused helpful thanks making miss connection httptcoxaizw2isml united planes waiting gate two hours passengers onboard cramped seats yuck southwestair im upset lied told ice runway every carrier able fly airport confirmed ice virginamerica must traveler miss flight late flight check bag missed morning appointments lost business sfo2lax usairways pilot flight 729 didnt show departure amp theres broken computer next time flying united alwayslate flight united 4 us stranded flying new orleans huston tonight stuck two days rather fly wait united mot getting refund usairways still hold1 hr 27 minsthank god chairman status status match delta jetblue im honestly would like get going journey usairways hold 2 hours cancelled flighted flight understand delay dont understand autoreflight booking problems tuesday help virginamerica already contacted central baggage amp sent dm renttherunway charging dress lost suitcase help united missing flight attendant delayed flight prime example 1 person impacts 100s people hnl gt iah ua252 wastedtime united never fly terrible service ruined entire vacation lostsuitcase noreimbursement americanair youre sending gate agent talk us joke airline thanks ruining vacation neverflyaaagain jetblue phone agents cant see flights see online cant change tickets even paying frustrating jetblue united instead bourbon street quiet planes savethediagonals usairways tweeted apology enough delay fiasco none insult gate agent worse except mark n bad clt usairways ive done everything still luck finding bag dont understand bag could misplaced upsetting usairways scheduled flight sat2morrow choclt cho needs added weather advisory please evaluate asap united nice wonder pick respond maybe happy customers easier wonder many left americanair ive line waiting 40 minutes united sfogtaus ua343 217 is9jx1 seat appears mite problem dr recently confirmed 50 bug bites mites jetblue im flying miboston icelandair iceland 8 hours check bags way southwestair called told bag made phl still delivered call delivery service usairways plane crew professional courteous gate agents flustered americanair agent sent family 3 diff planes dfw late flight due delay cancelled flighted plane started fail virginamerica tminus 32 minutes elevate silver upgrade window opens freeneversucks jetblue worst postpone trip cant accommodate guests like southwestair neveragain united engineer designed 787 door frame extend half foot plane seat 27a forced always sit united think guys half full flight 4 held overbooked 3pm flight fill one cancelled flightled mine americanair sa_craig helped one bit actually ended driving home due extreme disorganization lack communication americanair add insult injury go pick real class act ill stick delta americanair aa employees rude unwilling help 10000 miles rotten cherry top dog shit sunday nocareforcustomers jetblue absolutely worries im never flying ever even hitch hike cross country passengersarepeople jetblue left 175 people hot plane ventilation hour half bus jfk united thanks reply contact customer care get clarification issue united adam_karren zj76 save 200 checked snowboard trying check morning website wants 200 premgold southwestair well mom called earlier guys hold close hour usairways jfk baggage office open help rebook us cancelled flightled flight 3121 dca shameful jetblue middle seats sfo gt bos fun keeps getting 10 credits would much rather working tv united caught earlier flight ord gate checked bag youve lost ohare original flight lands 20minutes frustrating southwestair cancelled flighting flights 45 minutes takeoff amp sitting 45 min runway rescheduled flight badservice virginamerica congrats got business ewr sfolax fuck united fl1289 sfoewr clincher usairways denied mom flight needed breast pumping parts full flight please fix asap freeflight americanair break whatever want take responsibilitytoo bad customer media filmcrew chicagotribune wsj nytimes cnn jetblue free wifi board best thing thats happened since sliced bread virginamerica hours operation club sfo posted online current southwestair hold 34 min far trying book seat infant price increased 42 meantime virginamerica seat 4c cannot even open laptop paid extra seat americanairif miss saying goodbye friend cause crappy service swear never hear end itamericanairlines united appreciate changing time 10 min multiple times 6 hours flight annoying seems like 0 clue usairways get home syracuse 6 cancelled flightled flights one routing three us sitting charlotte jetblue yup said would flight change fee plane 45 minutes apparently usairways stuck florida flights service sucks nofood nodrinks nohelp americanair nice 2 know paid 4 seat sold seat bought 3rd seat good scam scam united pointless tweet least americanair asked follow try resolve americanair sna curfew causes diversion provide transportation lax aa1237 pilot sure time usairways seriously keep trying seven hours corporate policy usairwaysfail united appreciate early arrival ua1002 chance ord ever bring bags united thats told refund doesnt really makeup inconvenience caused missed meeting jetblue appreciate speedy response longer delay inconvenience put customers please nix change fee united flight worse last flight attendants dont even know whether plane equipped power outlets seats usairways 44 minutes hold far still havent spoke human never using jetblue believe website said could receive credit upcoming flights since cancelled flighted last one true united maybe 1 person working customer service desk houston airport line 3 rows deep 1 person working united flight ua3364 sitting tarmac 30 mins report whyany input southwestair paid inflight wifi work download speed 021mbps amp ended watching free tv instead jetblue delayed flight 1601 usairways dealing w fam emergency told rebooked aa flight 4297 ord system need help asap united kudos capt herman relayed chief pilot emailing someone united luggage set go dca however rerouted dulles currently nolo however bags houston fix united thanks im booked spent extra 7 hrs ten w explanation flying middle seat char instead memphis united ethiopia adopting child need flight home add grr late flight 227 early 228 need change existing reservation americanair unamerican airlines lies poor customer services southwestair let us plane bc toilets done even work goes family vacay playa del carmen mexico neveragain americanair understand flight day going twice im extra meds diapers baby united lack customer service astounds worst airline history airlines train staff southwestair employees spreading bit mardigras cheer 730 morning atlanta nftyconvention httptcottbty89ilo americanair thats number called wouldnt let speak agent issues weather today southwestair lost bag flight vegas el paso going dallas love gate attendant said see coordinate get love thanks usairways fispahani weather disruptions caused crew run late flight sorry delay flight americanair theres employee gate 45 jfk telling people bag doesnt fit needs checked clearly fits aa291 southwestair pls help get resolved amp reimbursement made gracias rico pls send private msg phone number email address southwestair thx note flight cancelled flightled today booked go another carrier united denied upgrade catering issues poorservice southwestair make us tru find space flights customer service bad spiritairlines usairways americanair best u could doi might get refund within 2 billing cycles months u guys asking another chance im done usairways tried reaching guys im running time patience want flight honor want confirmation united 5 hours 3 gates 3 planes late flightr still update explanation apology worstairlineever unitedairlines united time rantyou delayed flight still forgot luggagethen delayed tarmac moments love united americanair abcs pr let customers info possible might want go brush basics americanair suppose fl 4 hours ago im ive waiting hours ridiculous united crossed 4 prior times carriers issue karen rude untrained unhelpful also spoke americanair retrain customer service first make proper adjustments cancelled flightling flights mistakes jetblue tsapre work every airline pay good money spent 30 mins phone fix zero success united morning 4603 delayed 7 hours get newark 10am meeting usairways mad love httptco4ojrsdwpkk nyc united thank compensating us 4 lost bags fly unitedairlines usairways told return call human southwestair easy fix let business select actually board 1st board preboards united patient luxurious middle seat next delayed flight united unsmiling rep told us hotel shuttle comes like every 15 minutes breezy 30 min late flightr taking cab going reimburse americanair trying speak agent whole day cancelled flightled flight usairways travelling pwm atl sunday flight got cancelled flightled new flight cancelled flightled got disconnected reflight booking problems usairways fam thats supposed fly 222 currently hosp3 trys speak human yr phone sys cuts pls hlp jetblue want deal customer service agents practical knowledgeprovide direct contact usairways need help air 717 clt phl conf d1mqf5 need confirmed 1776 bna 1030 bumped day need home united heads didnt check 8 bags 2 checked arrived arent claim 2 peoples bags httptcodplq3mhqgd united asked boyfriend prom loudspeaker flight 494 said yes best day ever thank u much usairways delayed depart bc ur flight attendant wasnt landing took 3 hrs get gate another bags united appreciated case waited extra 55 minutes lost mechanic fax log faxlike 80s usairways landed safely everything worked usairways updates flight 1917 philly la sitting gate close 2 hours southwestair bad enough seat assigned hes seating exit seat male flight attendant removes southwestair bad weather multiple cancelled flighted flights us scared noted next time united uhuhgroup trying get nashville iad today instead tomorrowwhy preemptive though httpstcoybv0xaowkv usairways despicable flight plan lost weve sitting tarmac hour 45 min flight southwestair think group could use nice cold drinks get airwe 21 united think best first class ever gotten denver lax wonderful americanair connect person without wait 2 hours hold still havent able resolve problem usairways obj_3 even airlines scheming get follow obj lmaooo virginamerica well didntbut usairways never mind could told gate way could delay 10 mins 15 americanair thank acknowledgement ife didnt work well anyway maybe time upgrade lower profile system americanair 1416 cancelled flightled cant get two days explanation united great hear thankyou much greatly appreciate replies feel much settled united really need better system handling cancelled flightled flights httptco3ubcoasyws united flight already cancelled flightled morning snow storm denver im dc waiting pilot get united denied sure charge 150 one way 25 way hime americanair isnt sheer incompetence reigning dfw today plane gd runway doubt americanair robocalls another cancelled flightation dont accept change wont let connect agent wow jetblue analystdoc unfortunately thats available option current system sorry guys thats certain fail fix plz united thanks trying take money without notice industry cancelled flight service refund issued cont jetblue well lucky fly jbi guess would even squished airline southwestair helped nice lady phx checkin spent 4 hours hold 24 hours might want look efficiency americanair already spoke line unwilling help really poor support hitawall americanair guys 5350 dfw stuck gate half hour pull slide united entire problem never sent anything via email given flight booking problems number phone usairways already tried conf via dm united dm hold customer service long time 53 min getting runaround thanks keep waiting time cost anything jetblue hundreds people payed thousand dollars feedback httptcoji2pg4gom9 virginamerica bad say takes 10 14 days via confirmation email inquired 3 weeks claim 6 8 weeks jetblue 4 hour policy called said didnt report soon enough would changed noticed sooner southwestair use luv swa hour counting hold flight cancelled flighted noluv southwestair completely let tonight gate agents ambivalence much sad amp united unitedappeals gg8929 kind hypocrisy cancelled flightling tickets bad exchange rate advantage united united keep flights cheap earlyon time good flew americanair cancelled flightled flight 4 times last month unitedgt usairways moving plane end runway us sit hour half didnt even let us americanair usairways maam complaint visit customer service desk sees line 45 people deep jetblue wife dog wouldnt even let plane daughter newburgh lives close wrong southwestair yes extra 77 wonder going yo loose room americanair customer svc reps unable handle calls 24hrs cancelled flightlation policy booked yesterday need cancelled flight united truly worst day flying ever experienced usairways plz plz plz hold 4438 eyw 810 phl gtclt sooo late flight gonna miss connection jabevan221 40th gth239 usairways yes horrible snow seriously hire people answer phones competitor call back numbers jetblue voucher cant believe took risk plane terribly filthy 15 screaming babies face usairways ive hold 40 minutes get receipt know guys busy think time higher staff united messaged requested called baggage team still newark please help let know next steps americanair cxl flights tofrom dfw cll wo notice treat like trash phone offer compensation wth jetblue terrible landing 915 americanair attached original ticket flight number 1672 isnt experience thought would terrible httptco5sdlyn9mss united charging people see freaking flight map httpstcoagpb45v8wt southwestair wifi plane gotta pay help broke homegirl southwestair quick question bought wifi phone buy tablet 9 hours left trip usairways please dont go check process americanair uses mco absolute disaster usairways actually cared would one thing sounds like dont like told lousy service united thanks remembering load bag onto connecting flight oh wait forgot iceland fun clothes united consolation staff stellar hour delays encountered every one 4 flights usairways mean posted usair empl direct anyone 800 accepting calls contact usair rebook greatjob usairways made cancelled flight car reservation came moneywhy reschedule time without crew americanair check reservation joe watson kelsey jennings hold 2 hours waiting call back eta americanair get travel question answered quickly online calling helping busy day united fast enough excuse service big hubs outdated craft southwest wifi awful united charge delay united 1612 still waiting americanair pretty frustrating cant even stay hold get help flight cancelled flightation southwestair fort launder dale gate agent cant switch flights earlier flight phoneridiculous jetblue suck customer services worst whats point loyalty scheme dont honor badairline united us reboard without captain well sitting another 20 min httptcoeerekdf9fq united forgot intl flights lax dont go intl terminal easiest recheck ever woo usairways horrible service wrong plane arrived many confirmed passengers could get flight paid due lack seats flight united coach interior ua 992 looked like salvaged 80s tiny unusable video power amp lifevests floor ua992 united generic form tons fields asking info already expected premier platinum another servicefail usairways oh irony dog spot barking waiting area right front please send cocktail coupon stat southwestair 1 guest needs change flight reservation 2 need happen say canplease help southwestair tried leave monday planes left mine one keeps getting delayed missed work pay cab united hi booked flight yesterday received email w confirmation number today got error active flight segments united followed baggage rules website still charges 150 going one way usairways need help flight weather funeral tough combination hold hour please united great way start vacation time departure looking forward global first class suite usairways tried speaking multiple people reservations desk 30 min hold waivethefee poorcustomerservice neptune usairways flight 645 phoenix deboards passengers going salt lake city cant resolve simple bathroom issue fail usairways takes money requires 7 10 days process refund auto attendant hang usairwaysfail americanair yes says deliver within 6 hours pick line united interview long take hear back united thing fella done right today get pacific time zone united record denver concourse prior gettin shuttle want confirm location usairways difficult work baggage claims dont answer phone southwestair completely understand act god weatherrelate flightd cancelled flightlation 4 days without reimbursement kind unacceptable southwestair leeannhealey yeah sale fares got places fly oh damn right live swa doesnt fly usairways americanair knowhockey sticks expensive baggage handlers shouldnt throwing cart americanair getting bit ridiculous made miss 2 full days work pay cabs back forth usairways absolutely usairways accommodated dsm flight tonight delay myrtle beach flight dsm back tonight united cant american airlines suppose httptco0ewj7oklji usairways patience connecting flight need guys every time travel every single time usairways arent twitter reservations connected people want reservations duh americanair robinreda stuck two days airport something pretty normal positive find plane europe southwestair left ipad flight 1831 erw den opened claim 442998 many memories plz help get back usairways want icecream baby never got strip fast stoked special imaginedragons show tonight thx southwestair httptcotopqmvqnjp united flight mco delayed amp scheduled arrive connection departs options southwestair ugh kicking missing destinationdragons need imaginedragons back life httptcosbehi46bmk usairways im unable use departing flight still use returning flight united would like talk customer service agent service non service received last flight week go j usairways maybe drive usairwaysfail americanair flights leaving dallas right maui trying figure delayed flight 7 going southwestair get kind update delayed flight boston houston 730 really need back home tonight united already rebook miss first appointments london tomorrow morning thanks ruining trip americanair flight jfk ege cxld runway hour flight moved 7am wont give luggage back nice usairways nightmare ever end found flight today delayed due ground handling delays affecting prior flight americanair need go frm tpa mci tmrw amp connection thru dfw cancelled flightled u connect thru diff city hold 2 hrs jetblue poor storm customer service 1hr takeoff delay waiting snack cart rude steward names love guys trueblue americanair changed aadvantage travel plans amp called 8004337300 get help sea ur busy amp hangs gives jetblue im disappointed flight cancelled flighted mostly excited listen song im blue flying jetblue united ewr ppl told call 1800 2xday since monday still layover loc ref tho help appreciated jetblue letting san fran media rate whats deal looks like last time fly anywhere united news departure flight ua51 united never fly went vacation week lost bags ways clothes thankyou united nightmare continues httptcotsvgbrl15f usairways ok 4th try todaygiving 1245am 138 minute hold time terrible httptcops9q9rpsil americanair fly american family severe weather excuse cant call make change computer u cant modify southwestair still havent able get thanks responding southwestair bag possession clothes bag usairways checked online tomorrows flight thought get auto upgrade already got email saying seats united stuck ogg looks like flight cancelled flightled help americanair good morning wondering pretsa check boarding pass morning southwestair hold waiting make special accommodations mom traveling 1 hour 24 minutes hold unacceptable americanair still hold hung first time another 45 minutes httptcoimrlau77ih united nope still one helped giving united badservice americanair situation jfk evening going get better worse cancelled flight flight like yesterday 8h delayed americanair rldelahunty record loaaret got email couldnt get rescheduled another flight dont know flight cancelled flightled usairways also explain checked us airways site amp picked standby 1st put list usairways emailed week ago still nothing southwestair betsy besty gettin stuck las might bad mostbut want home homewardbound betsy besty thankyou usairways three hour delay miami london none flights today delayed put another flight usairways upset customer service simple question phone system disconnected day today yesterday virginamerica lots flights book site working ive phone waiting 10 minutes usairways sitting runway 3 hours leave airport wo luggage ur 1st day usairways found great prices thru us air honeymoon website wont work hold hour told 10 min jetblue agents iad compounded problem making announcements jetbluemess americanair dear american 2 hour hold times become industry standard heard additional staffing weather stop usingthisword youre company rt jetblue fleets fleek httptcofd2tnyctrb united seriously 24 hrs get bags iad intl arvls carousel 2 custs wcancelled flightled connects understand irrops ridiculous usairways utterly unreliable didnt schedule pilot us624 flight seattle flights delayed usairwaysfail usairways ill addition reviewing blog agents pleasant experience less usairways us 728 returned gate get mel sticker oh look heard pilot clue mel sticker anyone usairways change correct last name via reservations already said cant change ticket name southwestair 20 minutes hold waiting ridiculous united thanks lol ua6259 wait us per flightaware tail number ua5525 jetblue blaming tsa flight 584 luggage debacle luggagegate nice try americanair heard crew whisper shes still hotel probably doesnt think work tomorrow united ua 6 finally cancelled flighted hrs delay replacement flight leaves late flightr one scheduled tomorrow cool usairways nothing done online help bought birthday present trying able afford change usairways way tell gate going stuck tarmack intl flt flt 878 going elm gate f6 virginamerica many apologies r worse airlines dont even respond cudtomers southwestair trying rebook fare wanna get away pricing disappeared time refreshed normal virginamerica taking 12 years fly home dallas get shit together usairways stop cancelled flighting flights provide real help customers strandedinnashville americanair fat man stuck airplanes bathroom usairways horrendous pull shit together united waste time airline get automated message disappointing always united customer service terrible usairways vegas baby doesnt good time vegas lol usairways waive fee time cancelled flightation waive future date usairways ripoff poorcustomerservice united u gate ready gate agent going hour two united dont allow families small children board first anymore next flight another airline united u guys changed ages double booked seats ive even though platinum person none united feel well informed yes flight indeed delayed thank httptcofuchzrzjg5 americanair trying add tsa pre check number reservation online dont see option nosecuritylines usairways beamske real live person talk person whose luggage lost 4 days vacation wrecked yorkshire2002 usairways tyvm usair happy night lt3 united ask call get fixed tweeting bs questions stall makes things worse phone number please americanair almost 3 million miles w u loyal u r u going reciprocate joke usairways told record refund someone please help long day usairways please improve phone system going multiple prompts amp menus told call back late flightr major fail united way simple apology goes long way even hollow one obvious dont care wellbeing united rude rude southwestair 4 hours delays make nice offer rescheduling next day usairways rebooked missed flightnever called didnt check email cont httptcoutfdhxa8pu americanair email phone call nothing youve screwed flight familyfriends flights cancelled flighted reservations americanair fcuk shit service got fans usairways lack customer service shined need step get lost baggage delta return southwestair guy flight attendant last flight hilarious scm1133 usairways hate delays tried httptco7stktjxan1 although sure timbit americanair worst flights customer service second time ive cancelled flighted gotta pay hotel find rides southwestair unfortunately call answered service horrid swa rolemodel finger pointing amp excuses disappointed americanair dont worry wont steal money usairways 8 hour delay phomia airline bad getting worse foolish american merge treat customers like crap americanair 800 number even let wait next customer rep frustrating cant talk humans americanair good enough info communicated point silence hours sat oh seat broken worst virginamerica fyi infovirginamericacom email address say contact password reset emails doesnt exist emails bounce united hi yes need free hotel stay honalulu due 4 hour delayua53 since miss second flight kauai united yeah tried 10 times two different tickets told try late flightr united lost wallet flight 1007 yesterday houston bogota filled online form response yet americanair dm pay money want reach help way around southwestair sent another 4 drink couponsi think 30 coupons free drinks anyone usairways southern hospitality luggage delivery service sav awful great delivering empty promises luggage 8hrsampwaiting southwestair hold 2 12 hrs cant get 2 airport 4 flight icy country backroads help pls southwestair bna united checking see flight 3466 atlord got cancelled flighted americanair flight 386 jacksonville fl dallas showing cancelled flightled going rebooked another flight united flight scheduled 1156 105 havent moved never flight everyone moved without sense americanair tried book rwrd told couldnt bought tix usair aano choice didnt bother aadv svc united flight 1114 unfortunately isnt isolate flightd incident havent waited less 20min years usairways cost 900 change 100 ticket cost 150 purchase new ticket united going nothing like always americanair biggest joke ive ever seen telling everyone never use guys cause joke usairways yes delta jetblue token 7500 goodwill voucher passengers stuck flight 136 phoenix today 3 hour mark 27000 per passenger united os isnt controlled rather verizonwireless app new usairways yes ground crew finally showed plane could depart late flight usairways first pilot late flight maintenance exactly happened two weeks ago unacceptable thx stand united rajuchinthala know frustrating appreciate patience try get way ^jh americanair gets betterother passengers rebooked direct airlines whereisthelove whybeaaff united aw thanks kind words totally makes extra 6 hours sitting airport soooo much better usairways put back hold hour completely unacceptable united get help changing ticket 40 minutes hold counting united poor old united never seem get response right americanair okay since couldnt put earlier flight buy ticket another airline jetblue walked gate ask desk gate 1 httptcop6ucbvlv5e jetblue well time going happen safety come 1at looks like ill 2 look 4 another flight 1sttimeflyer americanair flight aa1119 cx aa157 killing layover still wanting breakfast im hungry get dfw usairways enormous lines customer service two agents kind service httptcoffanixjhwh united also didnt ice frozen metal walkway wasted 40 minutes one knew simple jobs usairways thanks americanair needs get shit together 2 counter people amp massive line people need catch flights httptco4mqfmxebxt southwestair hold hournot cool guys united okc ticket agent roger mclarrensp less helpful intl group travel problems cant find supervisor help jetblue give update flight 1684 mcogtjfk theyre saying mechanical issues disclose united 7 wifi tell family im gonna late flight cause sit grounded plane past two hours usairways seriously ridiculous shouldnt wait hour luggage land wtf usairways learned although travel policy waive change feeyou still charged 25 reservation fee usairways pre schooler develop app thing crashes every single time americanair kaps12 international airline experienced record profits last quarter cant staff call center usairways question downgrade include losing first class get money back httptcolft7qd23sy usairways manage place family 5 plain none sitting next one 3yr old usairways americanair seriously service issues right decide tweet unbelievable southwestair anyone answering phones rebook cancelled flightled flights jetblue never airline refuse help sit parents tiny kids guy willing jetblue httptcomzzfgqfhu2 americanair 600 late flightr 2 complete itinerary changes lost work time yeah got rebooked usairways thanks helping reflight booking problems cancelled flightedflight yvonne anthony help us get tel aviv time happyfriday usairways cant wait never fly always delayed always lose bag rudest people planet southwest best united extra care airline unitedairlines dont care trust customerservice non existent dont 1 united nope walked amp orf terminal amp united agent found showed last minute board us many panicked people jetblue flight 1562 still waiting bags us checked 12 hours ago people missing connections please help southwestair truly best customerservice something goes wrong matter big small issue fix thank jetblue 6 hour delay supposed land 9pm 3am still boarding epicfail united speaks basically worst designed web system ever united thanks effing holidays missing full day skiing due baggage teams incompetence flyyow usairways seats phone iwas told getting error msg due paid 1st class upgrd told check 12amsound right united im snowy roads bwi called mileageplus amp told flight cancelled flighted 1 12 hours ago rcvd notification pls help usairways says call connecting get song dance weather weather bad 3 days called 2 days wasteoftime americanair keeping aa air crew chief cousin alex espinosa dfw httptco0hxlnvzknp jetblue horrible experience check agent fort myers ill document send details boston united really fucked day hilo lax 2hr30min delay software missed connection getting home 8hrs late flightr upgrade nothin americanair issue requires bit tweet explain yall email southwestair thats bull add fare cart locked made way paypal usairways great operation guys running mechanical issues taping piece plane together lol httptcoi5v9wfbtue southwestair get weather delays hands nothing else offer massive inconvenience usairways im glad spend hour try track basic information already available jetblue weird picked cities test workednot one want works phone though ill use americanair giving hard timejust looking basic customer service aa lost bag eta return please united process purchasing ticket prices changed unbelievable ripoffs pricediscrimination usairways customer service line keeps telling call back late flightr disconnects talk someone flight southwestair question atl companion pass offer know need 3 revenue flight roundtrips whats revenue flight thnx southwestair also gave 1 hr 32 minutes hold maybe put people jetblue stranded passengers arent helped get another flight united never frustrated conversations united cant speak spanish courier company bag united heard vouchermiles credit cancelled flighting international flight yesterday didnt get email united thanks changed managed arrive 8 hours delay exhausted united flt 3444 delayed maintenance thats fixed cant board flight crew didnt stay boarding area fail southwestair rebook flight board bham usairways really southwestair thank know yall cant control weather appreciate yall working get flight rebooked last two days jetblue definitely lots announcements app great southwestair 2 hours hold customer service never us sw americanair call center wont let wait hold would happily seriously supposed keep calling great usairways way treat women want someone contact explain make acceptable southwestair hold hr rebook cancelled flighted flight anyone working united load us flying sardine knew pilots 2 hours late flight incompetent beyond belief southwestair frustrated customer serviceopen seats earlier flight 154 change rip americanair usairways yes obviously stinks 4pm one option supposed fly 7am yesterday usairways promise help nvr fly wu even 2 pay 2 fly w sum1 else badcustomerservice united guessflight going cancelled flightled 16 empty seats confirmed important frustrated united 50 minute wait times help cancelled flightled flight help guy americanair flight 1074 delayed hours human errors like food truck hitting plane lines frozen southwestair need get act together new morning 830 plane malfunctioning yet ive delayed 3 times united trying change flight online got error help via dm united online inchecking able netherlands ams united worst customer service experience ever 40 minutes get jetway plane ewr tonight flight 354 disappointed usairways tell get please americanair uwont allow me2make changes online force me2sit thru excess phone wait timesampstill insist charging crazy fees thats service usairways please employee called 5 times flight crew finish maintenance us 734 depart americanair another airline thats accommodating customers unable simply change passengers notice simply americanair sucks teco teco reclameaqui tripadvisor httptcoaugjscmolu usairways noservice good luck trying reach human twice sat hold 50 mins neveragain americanair please explain costs almost price full roundtrip fair change departure time flight usairways lies continue waited another hr get boarding passes flight supposedly created today cancelled flightled americanair interested possibly changing flight another dayneed see fees number busy jetblue even 5 years earthquakehaiti still needs helps rebuilding flyingitforward united 25 hour delay misplaced bag poor communication worse unsympathetic confrontational gate agent cool jetblue gives delayed 2 hours mco jfk every time usairways loosing lot business using barclays cant believe cant apply card live iowa united worst avoid like plague americanair finally take thanks customer service g8 reps c17 ctl idea caused system failure usairways link doesnt work ive tried tracking bag several times still doesnt clarify usairways providing poor customer service responding complaints copy paste template flight unrelate flightd complaint usairwaysfail americanair kax premium hoping flight better food tv know work service tnx virginamerica ready lets say together noooo turbulence today usairways happens isnt located usairways fuk u us airways yo shitty chicken salad sandwich overpriced u fuking make wait 6 hr layover fuk u americanair motor usually starts engine broke cvgairport ground crew failed time per pilot maintenance southwestair customer service fll bwiand pit terribleno one knows bags arehis job clothes amp gear southwestair got help nice lady phone georgia thank americanair whos pick best picture dont want board airline know united tried one available bogota everyone rude houston stuck 35 hours guys united yes bags came 1 hr arrived baggage claim awful experience ground bhm usairways customer service atrocious americanair theres direct miami w seat u rebooked niece tuesday cant get phones customerservicefail southwestair flight phl fll cancelled flighted 221 flight available 224 done sw united flew sdf atl tampa delta left early arrived early crew helpful wifi worked usairways problem things worked airport thanks usairways wife flew italy recently bought tickets via finnair flights operated usair didnt get dividend miles credited americanair ticket offices boston impossible book phone use voucher website headache please help united yes want complain coworker neither customer service point airside usairways word delay reasons lgb twitter aflame flight tracking computer crash rumors true usairways americanair anyone answering phones today listening damn messages 110 minutes southwestair delayed twice cancelled flightedsent complaint email yet response need explanation pls notsatisfied smh unhappy americanair called back put hold midnight literally want know im getting home im getting help united claim number havent back iad baggage since phone call speak someone usairways yup 134 minutes limit waiting hold thanks nothing united getting better id suggest get senior manager gate retrain gate people americanair long day philly1213pm flt ord cancelled flighted notice message email nice platinums united july zero excuses outofdate system causes problems like virginamerica love 90s music blasting gate boston waiting flight sanfrancisco could get iced coffee jetblue catch name sure jason know southwestair 2 hrs put tag bag sayin go greenville instead raleigh kidding southwestair passengers automatically rebooked flights original cancelled flighted weather etc southwestair might worst airline ever united speak real person get resolved politely efficiently 22 united besides landing plane overall customer service experience poor late flight rude workers plus missing luggage united award longer showing available could possible become available united english ill dm though dont think youll make plane appear united guess thats busiest route based trafficfuel costs regional jet decision still great 4 travelers united unavailable leg registered hours sold option offer 45min 400ticket travelocity 2of2 usairways look delta made right call cho please evaluate httptco3khgjofgpx united right think take stop get deiced wasnt done planes sitting night southwestair ive hold 2 hours reschedule cancelled flightled flight morning gives need help jetblue something think dealing people wrong excuses figure amp expect unexpected united yes three different checkers along walk plane overkill virginamerica hey first time flyer next week excited im hard time getting flights added elevate account help americanair 140 characters arent enough describe inconsiderate employees americanair told us drive back drop could attempt fix really dont time terrible usairways warm weather hubs means mexico us cant go anywhere else since lost bags hope attempt rectify jetblue wsj team offer inflight access journal broadway world httptcoasyqe1tdjp united 55hrs late flightr still cant figure random text updates embarrassing ua3728 httptcovftuyjh45x united ^jt ord phl flight 915 pm cdt delayed dm im kinda hoping stranded ord either united much help disappointed customer service jetblue heard charge 1st bag tighter seats need loyal jb customer anymore americanair worst airline cancelled flight flight dont let know wait hold 30 mins told enter callback middle night usairways nothing like back back delayed flights let hope one isnt 12 hours like last time united flight cancelled flightled bdl stranded dulles_airport waiting almost 2hrs customer service shout diligent agents americanair got back eventually rollercoaster got airport amp got speak someone things got fixed quick southwestair experiencing worst customer service ever currently waited cs rep put hold actually hung usairways nah flight next week inside chairman 7day window still havent released last open first seat united going rectify please direct complaints department stickingtodelta usairways strikes againlost bags two theworst americanair please call us back rebook 7403607771 need get back columbus please help americanair genuine give opinion occurred last night 445 fly phl mia assistance airport jetblue lost loyal customers use 410 times year united impossible actually get passenger luggage final destination united cross country flight sfogtbos wifi even soda quality inflight entertainment sad httptcoxhlc30mtff americanair im frustrated usairways attitude toward execplat members thenewamerican jetblue close prechk 8pm sunday jfk annoying southwestair traveling 2bwi nmaryland 2morrw chance flight cancelled flightled inclement weather chance get earlier flight southwestair mcogtdca flight almost full people screwed msydca cancelled flightation united usairways didnt cancelled flight swamistake united cant believe united cant find someone simply check seat back missing passport loved united debating choice jetblue luggage flight 424 waiting hour bags jetblue poorservice southwestair thanks taking care today michele rocked customer service gate 25 hou virginamerica really looking forward flight let know rescheduled diehardvirgin americanair calling 1am tell flight rescheduled 12 hours late flightr supposed seems like bad solution jetblue martysg spoke corp customer support already shame probably reasonable cheaper resolution regards united sister amp bil stuck detroit desperately need florida flying w usairways anything usairways hold 2 hours 54 minutes whats going usairways hold hourconnected wrong department automated systemtransferred another 45 min amp counting jetblue cant make changes website still charged 25 dollars using phone southwestair long take points rr shopping post account got email saying ive earned points dont see em usairways wont 5 hours holding give couldnt borrow phone longer 5 hours jetblue flight 1318 delayed connecting boston possible switch flight 118 make connection americanair bags arent even loaded plane flight293 united apollochplayers want go home tonight cancelled flight last leg reserv wout permission ph6rps virginamerica way fly elevate gold usairways disappointed toll free number terrible customer service flight cancelled flightled would like get home united worst service ever denied access flight moved flight 6 times hard schedule gate delta next time united asap mean two hours worth delay return terminal count luggage third time gottogetbetter united wont wedding irreplaceable milestone theres reflight booking problems repaid usairways attempting ckin flight 219 day site unable retrieve details called twice disconnected united silly im flying delta today united club staff attendants surly unhelpful always seem bothered pesky folk united never flight delayed hour due unbalanced load delays flylaxairport great job idiots usairways us airlines 699 la rdu holding onto baggages hour already everyone still waiting united says weather delay yxe morning weather didnt affect airline ua6136 httptco4jdvk8tcqx usairways ah given one shuttle voucher ever get back airport youll getting bill united happy found phone easily worst system ever heard united cheertymedad gee thats like almost caring ppl think im int trusted adult w daughter united got rebooked aa one question though automatically refund check baggage fees flight cancelled flightled united would person take hours hours wait time tell lie southwestair left ipad seat pocket filed lost item report received exactly 1 week late flightr record unbelievable americanair yes dulles need delivered embassy suites herndon va im still chicago fiasco lax americanair improve envoys performance 5th trip ord 2015 ive delayed hours envoy could drive faster southwestair never mor e disappointed company charging 8 use wifi works 8 apps parhetic jetblue appreciate quick response one go outside check temp leave buf currentlysittingontarmac virginamerica im pulling hair trying book flight u site doesnt work iphone ipaddont computer help usairways worst experience ever guyssee blog tomorrow experience maybe help make better americanair would also like say kind move adding points americanair flight got cancelled flightled grk dfw lex tomorrow need rebooked usairways pleading car service stay 3 hrs past pick left family ok water crackers usairways bad weather shouldnt mean bad service southwestair wife needs help stranded chicago cant get monday wont find bag volume high usairways id suggest proper information dissemination staff timely amp relevant schedule prevent future jetblue vincenzolandino cbarrows take places united simply cantlike nonstop st lucia jetblue happy accommodate peanuttreenut allergies flight 1st online cover air provider usairways team terrifyingly rude young mother amp baby trying check flight phx jwa help usairways tell reservations rebook 5080 5129 jetblue still sitting plane newburg getting ridiculous way treat loyal customers usairways told offload captain hours terrible experience jetblue something going alerts flights delayed several times parents im receiving alerts americanair submitted case aa customer relations two weeks ago word ever since whats point even cr americanair best agent could put flight arriving tomorrow afternoon six hour layover americanair anticipate decisions cancelled flightlations dfw tomorrow morning need rearrange hotel reservations etc asap united phone customer service team bad think time consider switching airlines americanair finally got call aa automated voice hung called back amp says itll 2 hours jetblue lol estimated departure time plane hasnt even started boarding yet cant even get delays right united cant find late flight evening flights airports would overnight flight southwestair thanks cancelled flighting flight bos stranded den til wed night 7 us never fly southwest usairways check st louis rude even tsa nicer usairways never worse experience life httptco3ddqq0gqni united worst flight experience ive ever thank ending vacation bad note usairways ill never fly due emotional amp financial stress caused one staff members errors southwestair placed hold total two hours today flight cancelled flightled online option available united still missing luggage promised someone would call call far flight shanghai dc connecting flight ord united plane sitting hanger day numerous mechanical problems doesnt anyone actually maintenance southwestair insane traffic la trying call schedule flight phone 20 minutes nothing usairways worst customer service flights always delayed americanair hold wcustomer service line 68 minutes phone agent 35 min bf call droped united thanks helpful understand reduced price seats sold checkin priority certificates americanair happy purchase upgrade avail next flight americanair keep returning call hanging answer help reflight booking problems flight americanair entire process took sooooo long decent seats left customerservice united yes headed deice 5 minutes sent made austin waiting luggage americanair missing full days work thanks guys usairways mobile app horrible needs major overhaul americanair checked app since yesterday confirmed upgrade amp carry got counter amp manager upgraded somebody else seat united tried change flight three times phone got disconnected time southwestair sinuses contend two painful landings rather one missed preregistration window beyond frustrated usairways jack_kairys site clearly explains allowed carry allowed pit bos make sense united items sentimental value im heartbroken missing jetblue told jfk 5 hour delay reason delay cant hard notify 12 hours notice americanair wine served usairways flights watered somehow right bottles southwestair 2 wounded vets stuck hv trouble agent help hold answer twitter pls respond united thanks kp luckily transfer maintenance issues still delayed didnt miss transfer united let assure travel time 4h2m 5h2m timezones accuratetraveltimes 3rdtimethishashappened httptcoe0c9bi09cf united trying get san juan chicago ohare lots problems may get standby flight americanair delayed 15 hours chicago still managed lose bag really happy americanair 20 hs students ithaca ny stuck miami flts xld u wont rebook get kids home use carrier alliance rulesshouldbend southwestair would anything tickets vegas anything love imagine dragons much southwestair free tv watching daytona 500 boss httptcosbgbn7ouxy usairways help united nexus confirmed crossing via air car boat travel nexus united weighed 455 checked bag southwestair cool bags take bit longer dont give baggage blue ballsturn carousel tell coming usairways might possibly worst airline ever think time brush customer service sorude jetblue could beginning bluetiful relationship lifeneedsfrosting united youll hearing sure southwestair many others didnt know stopping non stop flights atl hartford ct april united updates dot looking united fares london us last week americanair wifi dcastl route 2 hour flight could use love despite mother natures best efforts southwestairs goodhumored folks got us home safely area heavily affected winter storms southwestair took bos bwi plane flight stl promised replacement 15 hours late flightr 25 hours delayed happy united u get crew member waiting told 40 minutes ago landed still gate americanair flight cancelled flightled call arent accepting calls reschedule flight usairways americanair incompetent jetblue maybe supervisor find international checkin ftl hasnt moved 20 minutes yet employees picked 100 pizza usairways planes sitting one going home usairwaysfail httptcojn3v3k3qgv americanair dm explain whole story earlier flight us1937 united honestly ruining fucking life right never united every time search flight site logs gives error message book different airline cancelled flight card united plane sounds like dj scratching normal eventually new entertainment fee united funny flights yesterday delayed mechanical issues rotten luck get 2 planes row issues usairways collectively since friday ive hold customer service 3 hrs issue resolved frustrated americanair watch parentthey break stroller amp tell look fine print jetblue said havent started looking gave 25100 limit nyc waldorf astoria cant find 100 outfit united 3 hrs searching flts find 1 site amp cant book offered bc 1 seg isnt really available lies falseadvertising rudeness poor customers service job requirement americanair waiting 28hrs still havent even seen one plane united suntoshi still like united airlines united waiting 2 days military bags airport 3 hours away horrible jetblue worries delay minor dealt nicely captain flight 2324 way jetblue 489 flight 589 departing even board americanair going flight 2417 delay lot usairways tell professors dont show classwrite midterm im stuck flights home jetblue boarding flight 0510 captain informs could exceed the16 hrs regulation turned plane around incredible usairways joyadventuremom breastfeeding mommas watching story country better work faster response united long 140 characters united think actually like screen campilley united flight delayed another hour 24 mins transit lax extremely unlikely make jetblue agent told us tsa didnt crew get bags americanair flight 1636 get cancelled flightled waiting rep rebook wondering issues getting usairways 4 hours 4 hours four hours like joke americanair waited hold two hours call really unreliable united 3 6 first seats open ua5097 upgrades processed gate agents yyz said busy cool httptco6kpyhcka9l virginamerica normal receive reply central baggage baggageissues smh usairways app bad feel bad united ua63 madrid arrived agent mass confusion sent fro 3 ua employees maryjo rude unhelpful southwestair fortunemagazine friendliest employees southwestair hello hold extremely long time confirmation amp cant get boarding pass tried numerous times united took hour half though usairways pregnant ladys hoping amppraying hubbys flight bwi gets ground id like get baby southwestair cxed almost entire east coast flights planes taking traveling fine need get nev asap usairways every time call im hold 45 min get disconnected way someone help united well someone tell employees denver baggage claim still bag americanair thats 16 extra hours travel time missed vacation time guys messing professional life southwestair redeempoints packages magically gone time finally got 1001 felt like baitandswitch united never held plane hourdelay multipledooropeningandclosing dangerofgettingsnowedin usairways americanair maam doors close 10 mins prior departure 20 mins laughter 2 agents americanair misplaced bag 36 hr ago cant tell ive lost 1000 stuff americanairlines unamericanairlines americanair worst air experience ever first plane yet southwestair wife hold 90 minutesi get weather bad insane customerservice customerloyalty americanair cancelled flighted flight tomorrow morning 800 number nothing please want go home southwestair flight 222 930 fort lauderdale bwi cancelled flight flight flight 3458 trip id 314505529 southwestair airline flying bna today southwestair doesnt mean tsa precheck show mobile boarding pass ktn linked account southwestair landed phl row 9 window cover n366sw could use luv httptcowqzztiemx0 usairways work hard making sure things flow smoothly keeping positive usairways families longer get early boarding young kids american new parent gives us usairways ive hold one hour four minutes reservations line possibly business way united got email cust care issue offering voucher claim emailed back got reply dm usairways priv chat help chairman reroute jetblue thanks making effort credit credit due flight 795 delayed 5 hours instead 8 hours fwiw loweredexpectations southwestair needs train employees lease somewhat empathetic lose luggage monika mwa needs pr lesson united think boarded flight au1066 early think americanair flight vcp jfk delayed cancelled flighted americanair flight cancelled flightled called said theyd call back 136 hung saying wait 2 hrs americanair thanks two hours go inflight hotel hang dfw travel delays aa team usairways going manchester uk im going miss wedding going rebook chosen cancelled flight flight united united flight ua3774 two delays cancelled flightled explanation amp flights norfolk arent booked renting car americanair trying desperately rebook moms flight waited 10 hours callback got disconnected didnt call back help southwestair little surprised early bird got b15 den kc worst ive whats americanair system always hangs usairways website give correct info said bag miami key west entire timei got run around 2 days southwestair please expedite missing bag claim 3526665682 thanks southwestair rerouted snowy bwi trying figure get dealing baggage troubles usairways need apologies unfortunate situation date ive landed suppose land 5 virginamerica need register service dog first class ticket sfo gt dulles phone queue hour longer pls advise jetblue worries time flew terminal taking thanks usairways yes lost whole day frustrating poor customer service southwestair left something plane landing midway last night responsible adult got number call ty united appropriate ask public hence dm united employee new answer process hassle cancelled flighted united gives belfast hug new unmissable bushug format impact busads thinkbus belfastairport httptcoavbdstjujs usairways another bad experience today frozen pipes 597 missing connection united like hearing havent replied tweet andor email yet httpstcocaf2cx3gfi usairways almost 4 hours coin understand higher call volume unacceptable albertbreer know complain rt usairways reminder 228 well tweeting americanair americanair key point confusion whether make change even though initial flight booking problems us airways metal usairways plane ground longer air us5235 southwestair one bags didnt make destination claim ticket way help status location united time give 1k status switch delta terrible cant even describe usairways nothing usair cc point email stated would charged thanks reply united much ski bag cost check bag contains 1 pair skis one pair poles united trying break world record delayed flights year united whats hold flight 6475 slc den usairways looks like lost another customer stranded 41cgqueen clt vows never fly smoothtransition virginamerica moved seat notice better seat cabin select behind row selected disappointed southwestair wife trying get group clients destination got disconnected after2 hours holding help jetblue trading customer experience short term sad previous loyal customer httpstcodfmvmibh4x united thank wasting time amp money arrive 5 hours late flight destination southwestair hooking us getting us tampa flight cancelled flightled morning grateful businesstrip southwestair oh gosh seriously made day week year one appreciate jetblue basically stole glasses cant drive see classes theyre answering phone calls thanksjetblue united 3 hoursat point let people plane foxnews cnn msnbc united idea u dont want us frustrated dont cancelled flight flights crew overflowed toilet get plumber usairways great called fucking phone number hung united even multiplier ticket price still never equal amount miles travel even transatlantic flights usairways easily ridiculous experience trying spend money company united day travel swag ijustwanttosleep united never heard httptcoqdebyahqfm united speaking flight skateboards allowed carry bagage right extra payment needed united made upgrade list fly 1st tomorrow 40 min first time ever statusmatchpaidoff httptcoatfrkp6goy americanair 4 phone calls 2 hrs sent back amp forth two lines terminal skycap finds solution southwestair weather keeps slowing us fault 1st time southwest flight mine late flight cant complain usairways sure dmed united needs get home 24th theyre telling itll 25th night compensation anything done united log view reservations try view specific reservation amp takes back login page united departed awaiting inbound plane yesterday three hours never arrived stay overnight americanair nice would helpful flight attendants instead rude nasty ones employ whyareyouyelling usairways last night charlotte nc im seriously debating never flying 50 minute tarmac connection leaves united mr shes way thought id detail extravaganza dobetter please httptcov8pvphmtzc usairways im glad youre sorry im homeless night makes feel secure united people would catch flights attendants help united nope im ua 174 supposed leave 647 still gate apparently pull back deice usairways hope last spoke baggage team werent sure city bag virginamerica crap channels pay watch uk tv united worst airline world crap website worthless app late flight flight suck shut united sitting plane 315 unreal 2 day nightmare end usairways cancelled flightled original flight aruba way home told dont seats never flying usairways americanair issue lack consideration announcement made late flight gate agent hour usairways worst flying experience life flight scheduled departure 544pm phl 5 hrs late flightr guess united completed form doubt use ua doesnt care 6 day vacation 5 sure ua wont feel responsibility united go back home use company available unfair stay 24 h traveling jetblue kids fly dont hire people dont care guy jetblue httptcoclvlhfguzw jetblue dont know u define controllableirregularity usairways many agents working handle thousands calls usairways yes every one every flight like needs velcro something americanair rebooked didnt get notified cancelled flightled americanair guess bs airportcardio given cannot time flight united made remove 1 pound checked bag otherwise would charge 200 loyal flier 10 years time change united patient agent explains booked new flight 618 plane doesnt arrive 607 united horrific flight experience guys made never want fly airplane every united nothing else ^gj customer service united great job losing one six bags direct flight dont know manage jetblue im getting depends vibe fair enough americanair upset cannot select seats tuesday flight online phone terrible customer service please help americanair mechanical issue evidence points idea ils cll fault weather united im checked agent wouldnt tag bags 7am im standing line hell usairways ok thanks virginamerica weather delays gt next weeks jfk bos dca usairways sitting tarmac waiting deplane 40 minutes level service ive come expect americanair nice aa employee making skillful excuses late flightness due catering snafu httptcoypvpvdltys americanair dont worry ill sending letter expect compensation fly twice week wyou guysfor malhoit least got response americanair via twitter went 0 2 yesterday southwestair thank ^ah still wish someone picked phone 3hrs dead phone taking tweet refund confirmation usairways tried call customer service line kept que 45 mins please hold dont care usairways ive hold hour trying change flight come usairways ok day 11 trying book flight 4 ur system still says due weathercall back late flightr outofbusiness usairways even simple google search flight number tells gate wont difficult sure disappointed usairways would nice offered flight credit especially since im staring empty overhead room americanair 70 days contact human apology letter americanair yucki read soon httptco9r9omzqavi united im another country please cancelled flight reservation ive booked swiss air americanair going since cant take option gave type refund americanair bad weather happens lack preparation inexcusable depending good weather good business model united switched fly united delta past two trips disappointed ua4646 223 delayed 3 hours jetblue tried theyre helpful terrible customer service airport least americanair forgot select ksml flight la minutes 24 hour mark way change virginamerica love team running gate e9 las tonight waited delayed flight kept things entertaining jetblue didnt work flyfi plus couldnt access abc app spent 19 still missed oscars disappointed southwestair luggage still found luggage scanned final destination way knowing southwestair flight nashville cancelled flightled another flight ive trying call amp cannot get human usairways customer service clt terrible flight delayed jfk 2 hours get clt horrid customer service usairways empty first class seats flight check wouldnt automatically upgraded southwestair really shouldnt offer sweeps link isnt going work b httptconofg0tqhyn united guys suck delay flights cant hold connectors 10 minutes worstairlineever usairways felt could better making emails feel little less dont care automated southwestair stuck sju several hours one answering really tough luv sw response bad usairways absolutely staff amazing jetblue happening flight fll sfo delay reroute americanair worst customer service experience ever bad im lawyer enjoy wrath jetblue plane stuck newburgh wont start weather relate flightd well passengers plane 10 hrs united yr team hold hour unhelpful pls answer question americanair ive hold another hour still nothing cancelled flighted flight supposed six hours stranded americanair purchased main cabin xt f1571aus flight cancelled flightled rescheduled 1600 regular seats credit americanair flight cancelled flightled guys help southwestair multiple attempts finally able submit late flight last night usairways rebooked sucked big time crappy layover customer service subpar united bags yet palm springs airport lax come beat bags americanair platinum flying usair stranded clt answering phones rebook please help jetblue 290 boston united efficient layout kiosksbag drop lines would help definition space additional friendly helpful staff united 3 hours ago need work bag make hotel time need go elsewhere usairways never flying guys customer service awful jetblue managers telling us write letter upset tickets leave tomorrow getting cancelled flightled without notice jetblue thanks 100 credit 4hr delay tell customer service means lot thankful americanair also wait 2 hours speak someone phone cant wait 2 hours united tonight got hotel 14hrs traveling still reaching destination disappointed thanks americanair ok noone help bag lost honeymoon 3months ago responsible professional usairways delayed flight phil stt looks like well miss car ferry john lodging help housing usairways already question still say progress askpaypal 6 days usairways forget reservations thank great leadership company ive cancelled flighted flight thank united yes terrible service courrier united dont understand isnt flight paid premium getting cancelled flighted best next available flight united really addressed somewhere website find completely irritating amp unable take flight usairways hold two hours got hung oh god americanair last 8 hours customer service horrendous flown delta usairways cancelled flighted flight told call rebook hold 48 minutes 4 still waiting southwestair twitter cust svc rule 1 dont say fell short told u u 2 u cant solve problem dont say anything united friends sitting houston since 7am flight cancelled flightedstill dont answers badcustomerservice 10voucherwhatajoke usairways americanair get thru hold 3 hours usairways youve completely ruined pro athletes ability prepare race wont help get bike needs dr jetblue guys know musicians sensitive safety instruments flying good reason americanair bag yet located 5th time ive checked tracking bag hard system united terrible experience ua415 17th 1st exit row economy zero legroom row booked return cant change americanair stuck plane dallas thats supposed going okc theres issue w plane idea much longer jetblue tried calling multiple times wait finally connects get hung united guy named otis ord knows customerservice able get bag upgraded sure jetblue well thankfully theyve got nice food court herewhen update posted united hope corporate office ready deal rage created shitty service bullshit pilots unitedairlinessucks americanair would awfully nice could send alert flight cancelled flighted text email love united tried book flight iahmnl departing 33115 returning 41715 advertising 9 flights 1051 cant book southwestair fixing wifi 3rd flight working 800 series plane like old plane southwestair answered right away new res cant rebook people supposed leave today worst customer service americanair seems like queue times high q waiting agent 4 almost hourflight got cancelled flightled httptcosdm2wvr3zr united thanks weather understandable every single domestic flight delayed inbound intl flights crazy usairways spoke phone 3 4 times resolution im still waiting get money back prices jacked americanair waiting line hour san antonio barely moved amp two agents 30 front amp least 40 behind americanair slept miami airport due mechanical issues given 10000 bonus miles try make right slapintheface usairways given united ask lot customers routinely screw know right virginamerica awaiting return phone call would prefer use online selfservice option usairways trying talk dividend miles rep 2 days holding 2 hours day options usairways keep calling help line 800 4284322 keeps saying busy help amp call back late flightr week usairways keep missing updated connections need make jax friends wedding strandedattheairport united dont know aware premier access lines closed terminal feel love jetblue hmmm says im following got deiced still haning around runway clear usairways help im falling one planes united need assistance due incompetence need reschedule connection never fly united southwestair thx customer service rep alex patient help reflight booking problems cancelled flighted flight getting us tmrw united still sucks dont understand two cust service agents long line houston international b gate unitedsucks united help appreciated thats looong wait help something thats fault united whats girl gotta get flight name change bought one mean ex boyfriend needs girls trip stat southwestair 75 mins hold finally hung ridiculous wait times assist cancelled flighting reservation americanair tickets offices boston impossible book phone use vouchers website headache please help usairways ive hold 90 minutes terrible customer service messed reservation httptcooylgeao7y8 americanair big surprise flight 2330 delayed hopefully 6 hours like flight thanks sleepless night usairways sat ramp 45 min missed connection one seems concerned usairways southwestair listening center open seating like planes ragandisney southwestair broke stroller wife baby gate checked told problem calling list preferred line americanair went check flight 24 hr advance husband seated separately 6hr flight happen jetblue guys really bad jetblue fail someone better call wife back get handled 2033823312 waits hold americanair makes small improvements retains program win keep crappy food change advantage lose usairways flight going cancelled flightled every week might well business class jetblue shes woman whos lead working gate c26 southwestair almost gate 1156 sf please wait 60 seconds united terribly disappointed confirmed reservation delayed cust service staff helpful finding alternate solution jetblue late flight lost almost 3 hours bay area weekend mention two hours unnecessary vacation time work flt348 united lost bag process broken agent promised theyd call amp hold bag found theyre waking 3am w delivery fail usairways hundreds people line less half desks manned clt help united 18 flights far year 13 delays including 2 cancelled flightations late flightst reason crew needed mandatory sleep mexico united must 100 people waiting line customer service den deal flight cancelled flightations americanair late flight boarded exit rows taken could gotten worse guy next 2 shouldve bought 2 seats miserablemorning usairways garywerk poor excuse towards front plane sandwiches pay americanair flying us air changes cancelled flightations leading todays big finale unacceptable united least could offer ticket coach instead cancelled flighting reservation glitch notfair southwestair flight 1028 delayed 15 hours another week another delayed flight usairways long reply united also cant preselect seats sfogtyyz flight im canadian flight booking problems httptcoazltjhf7lv jetblue glitches website flight booking problems travel amp checking nothing ur site amp airport communicated nightmare united dont know flight details bc need explore options im unable bc site wont let meseems ongoing jetblue hung get name took accountability keeping hold 20min next rep able track name virginamerica flight 769 way supposed take 30 minutes ago website still shows time flight thanks usairways hi guys flights 5594 3937 still time site app cant check thanks southwestair long delayed boarding get free drink gettingthirsty southwestair wasnt hour frustrated hang usairways pride service concerns wife everyone else flight dont care americanair received email requesting call res keep getting kicked phone system help usairways us 728feb 21 kim says leaving 15 minutes paperwork done wheels 15 hours late flightr southwestair could please tell way add rr flight already took place usairways flt 1820 2rsw could extended courtsey waiting 2min 4 10 us gates closed r faces ur fired united im desperately trying understand girlfriend treated cancelled flightleddelayed flight unacceptable ord americanair id happy hold phone phone system allowing simply hangs jetblue little time thatlol well actually lot 36 days im excited americanair says web site u fly directly ord dub try book says stopped usairways going planned understatement flight changed werent family emergency id cancelled flight americanair got paying extra sit way back awesome never usairways whole handling jokeboston logan one little old ladyone handling customers httptcodh2rfuijyp americanair also problem calling us airlines send automatic call email rebook courtesy jetblue get email thought wasnt supposed reply usairways call hung americanair cant keep dialing guys day get callback queue usairways doesnt take account 450 cost 2 rent car 2 drive home americanair thanks forcing check carry luggage exactly spent extra money travel size toiletries americanair yes however seats assign us day never together want sit husband impossible americanair ive hold 3 half hours thanks cancelled flighting flight notifying jetblue 20min line stood drop bag united thanks letting sleep dia ensure ruin much vacation possible wait fuck unitedairlinessucks united thanks means 30 minutes make international connection hkg jetblue ridiculous 15 hours coming waiting deplane newborns board americanair told 7pm bags would 1000 house 9pm well theyre continue lied usairways get southwestair never choose usairways getmeoffthisbird united earth could close united club atlanta major fail airport size americanair cost 200 dollars flight cancelled flightled couldnt even give food comp fly jetblue delta take southwestair finally boarded looks like ill make final destination baggage wont baggagefail bagsflyfreebutnotwithme virginamerica get help support ticket 15 days incident 150202000419 thank usairways thanks incurred us approximately 2000 dollars fees due staff members screw neveragain americanair gotta worse delta w time departures rushed back terminal c 825 flight havent strtd boarding usairways suck philadelphia let us plane phl usairways admirals club clt rude ignorant front desk staffamericanair fallen farthanks doug parker southwestair told customer service customer relations extend expiration date unused travel funds united held flight group nearly 20 people americanair worst airline cancelled flight flight dont even let us know even though traveling children united cs thinks miles repair damage done interesting travel united exp worst flight ever jetblue request nothing rescheduling customer service bad attitude today badservice united yes file claim soon carousel stopped without bag got email found sched delivery americanair im trying call book reward ticket one world partners automated system wont let talk any1 great job virginamerica poor experience first computer problem seat malfunction stuck missing meeting san diego united sandra ur international checkin counter rude offensive commented didnt care complained cuz 25yrs united eventually approach bags like alaskaair get jetblue received horrible customer service lax 211 reservation cancelled flighted without notification despite confirmation number jetblue bother contacting already checked flight usairways garbage trying book reward flight got cancelled flighted still cant get anyone phone unacceptable usairways werent able without reflight booking problems recharging amount plus 25 fee help phone spoke 2 agents amp jeanine united hire extra customer service reps 50 minute wait time ask one question would rather fly another airline thanks southwestair im going need answer phones hold hour isnt okay united despicable spoke many diff people amp everyone telling something different claim need bag virginamerica website im trying check southwestair contact missing rapid rewards credit usairways link broken online baggage locator already tried gave useful information americanair serious thread maybe guys reread fail united sato rebooked upset travel office fix couldnt virginamerica luggage severely dentedmissing wheel coming baggage claim san luggage agent miranda think wasnt help united wow deal 30 plus seats available easy change make customer happy jetblue mechanical failure isnt boston fault united cheap couldnt afford run ac ua1510 took pressure cooker new level cheap worstairline americanair leave us stranded send baggage important medication different city 4daysampapologise 50 voucher appalling united charged one way baggagefind others leaving pittsburgh equipment werent charged hung southwestair sent email customer relations calling tomorrow jetblue afterall indeed httpstcoswwhyhen76 lovesongfriday cheesy 80sweresomuchfun brandloveaffair united please moved seats lost upgrade seat 20l ticket hand 20l jetblue think ill come take nap terminal southwestair second time row havent received text updates flight time change dont offer wont use usairways thanks overflight booking problems first class automatically downgrading upgrade 3 min boarding ffstatusdontmatter thenewaa usairways letting us go runway mechanical problems wewantcomps virginamerica dont understand need dm give answer damaged luggage policy americanair half hour late flight leaving dfwno attempt explanation united could tell bag would accepted personal item bring one carryon bag plus httptcou390czplhl usairways informed three hour delay pick phone get another flight americanair go aa106 plane ready going find crew run time like last night shortstaffed usairways phone hour waiting without answer southwestair hear bad things flying last weekends flights crews awesome thank americanair flight 129 dallas 259 sfo cancelled flighted cant get anything else tomorrow wont put southwestair alist program complete joke company value loyal customerstime look another goto airliner southwestair please start offering services triflight ashevilleair airports drive 34 hrs use u usairways americanair bring guinea pigs small pet carrier onboard flights usairways looking help recover item left airplane evening usairways going make wait phone long time least turn ads eating away soul united 24 hrs since flight landed zero info missing bag rough eta would hugely helpful restore confidence usairways 2nd february row stranded us try return cancun contact info way rebook badcustomerservice usairways fault flight delayed begin shouldnt check bag theres bunch space usairways update flightits three hours delayed thank americanair changing dest city award reservation party 4 fee 150 pax 150 first 25 rest united like clockwork friday afternoon flights las den running late flight seem happen consistently keepit100 usairways cancelled flights flight ny 3 times make decided sampgs theyll cancelled flight return flight thanks americanair jameswester see james 7 dedicated inbound phone lines telephones eat billions profits united first officer ua 1514 checking 757 prior departure ewr yesterday cell safety httptco1tfh2v0a7z usairways still cant get real person phone book flight ready go jetblue since care usairwayssucks united said would give us refund 30 days late flightr refund americanair computer systems cant leave without flight plan eta american air southwestair got next time know paying extra make line usairways americanair someone please tell talk getittogether findurgrip usairways well miss gate agents rebooked boarding pass waiting landed time lunch amp beverage easy cheesy united airline biggest joke operation world americanair money change flight dont answer phones suggestions make commitment southwestair able change flight without fees oh two free checked bags best airline ever usairways charlotte staff needs prayerdisappointed response mishaps lotttttttt pissed people virginamerica interesting flying cancelled flight next four flights plannedneverflyvirginforbusiness americanair told 20minute wait time waiting hours hour gone ridiculous jetblue sadly app also experiencing difficulties flight information boards keeping updated jetblue ridiculous got home supposed land 3 hours ago bc hella tired southwestair ive hold hour 5957 type ridiculous need link chart routes time usairways uh yeah flight boarded amp 1 hr late flightr still sit update 4435 dca united yes trying upgrade seat available spots southwestair incredibly frustrating emailed still havent received response southwestair woohoo made day looked couldnt find thank usairways 45 minutes means public transit home expensive cab promises doesnt make jetblue case making jackass allowed favor sayget right care lessme vacation true seeampeter scott usairways clt departures delayed hoping make connection lengthy take delay endless taxiing clt united maybe dont play video flights outfitted w wifi flights wifi isnt working southwestair u cancelled flight flight phx bc sdf weather flights 2 ne sdf still going wtf httptcongg3n0wiar southwestair needed refund cancelled flightled flights morning hold hour x 3 americanair lpalumbo weather sun jetblue guessing call someone americanair disgusting chicken entree ive ever seen standards seriously nosedived newamerican httptco56essfoowt jetblue crew one helping united come airline 90 flights last year makes check carryon even gate checkbaggage claim usairways todays flight philadelphia little disappointing unnecessary delays even snowing fl united long take get response customer service complaint done email usairways dont time taking amtrak home call partial refunds usairways usairways unacceptable holdtime really httptcoupp41abxrq usairways changed flight 6 times 1 trip bumped delta amp great experience never flying us air never jetblue makes two us lol blushing united hire pos pilots thanks ruining trip allowing see buddy turns 30 unitedsucksdick jetblue tried helpful really dissatisfied flight booking problems whole trip jet blue time around besides flights virginamerica started flight scolding using overhead bin offered person seated next united 175 hour delay nothing says sorry like voucher missing time family family precioustime united sf crew lack lot customer service lax employees lot better wonder usairways take lesson southwestair wait passengers connecting flights shame united im 03 flight booking problems without major problems 0 isnt bad jetblue cool announce flight delay everyone checking 4 hour delay bdldca staff offering help usairways yet another delaymissed connectionand customer service attitude wow americanair booked seat dallas live dallas real nice gate agent exit row available told werent available united worker told us call wed talking someone thailand usairways sure sincere apology disappointing customer perspective want loyal customers options united thanks advice helpful cant believe guys actually charge people fly united americanair ticket gave lying raising voice explanation happened httptco31cfhtk60r usairways never received horrible service treated poorly richard p today excuse attitude amp ripping tickets americanair idea wait time refunds usairways told days phone well past united united refuse reissue 400 lost voucher plane didnt take due mechanics badcustomerservice usairways basically stuck paying hidden fees bumped inferior flight jetblue come usairways mergers united need youto better airline ^lol united well income flight dca take us ewr delayed made us miss connection fll yes hotels necessary southwestair thanks telling us flight cancelled flightled helping us anyway ruining birthday worstcustomerservice united agent met us gate said issues wdelays ua1116 would taken online americanair 48 hours still bag could flown costa rica back gifts family bags americanair yes shows cancelled flightled amp asks contact 800 number united oh still lost tracking system stinks delivery system southwestair please tell ill make flight tomorrow 8am ive tryin 3 days leave united estellevw need complain twitter refund autoapplied jetblue appreciate response already spoke mco response nothing idk thats mean usairways waiting 40 min far luggage wannagohome united looking getting bags lusaka united volunteers give seats people sit 25 minutes plane waiting 4 add people letsgo southwestair salted honey roasted vote bring back salted peanuts dread year honey roasted httptcorhw78ktqfo united chase says referral bonus thanks united delay flight ua4636 painful sure hope doesnt cause luggage miss ua82 flight new delhi americanair okay think 1565 waited long enough gate dfw americanair gate agent 30 minutes let us plane wtw grounds crew hope youre ready cover delay americanair advised gas pilot flight bad one took action usairways great job communicating passengers flight 1855 doesnt exist anymore httptcohlzahxkdsn usairways even going acknowledge bumped flight weather arizona southwestair really carriers staffed youve got triple looped one employees sight okc united 5 gate changes two delays even crew thinks airline sucks americanair cruel amp unusual cancelled flight flight wo notice amp make someone stay hold 30min amp listen ad loop usairways thank usairways power outlets seat youre gonna keep us siting forever usairways didnt usairways told deserved delayed booked last flight hear inconvience missing flight united lady one phone says tel aviv tel aviv united says newark one knows nothing united still airport waiting flight jetblue idea plane flight 672 coming thought flight 305 jfk wouldnt explain delay united thing confusing lost priority boarding im mileage plus card member usairways ok flight attendant talk nasty passengers go get drinks restroom shocked listening usairways hope get opportunity join team job opening jetblue mrjustyn heard companies studying popular lingo advertising depressing embarrassing americanair brewcrewfan8 real life aa like 2015 real life emailingcallingdming people youve inconvenienced expect help gtsouthwestair lt flt canx last minute weather flew home weatherless united united internet great thing emailing executives company maybe respond timely manner united seems like one united help lots fingers pointed zero people stepping least gate oreos americanair people phone cant see 800 difference thats poor process jetblue jetbluebos whats luggage flt 790 dcabos pax waiting 30 min bagsno show carousel 6 signs updating jetblue flight two days ago flight 1918 pos jetblue lost day airport trip compensated inconvenience usairways hit 4hrs typical wait time right drive 2h30m airport service desk southwestair carriers flying way past sw cancelled flightlation alaskaair jetblue got passengers much late flightr southwestair hold 15 minno estimated answer time help southwestair disappointed handling tonights cancelled flighted dallas flight cancelled flighted contingencies americanair oh get better apparently making us wait gate psych need deice coming gate united played bizarre safety video ive ever seen httptcohlm2oks6xl usairways maybe prepurchase meal email flight 9 min short 3 hours guess none offered americanair thats absolutely horrible customer service person supposed call cant immediately call back disconnected united worst airline ever jetblue ill call morning upset right southwestair 3rd time flying southwest two years another trip back mx october americanair flight delayed 3 times today due flight officer 4333 pit ord 5 hour delay date bademployeeproblem southwestair pls help hold 4 long time travelling 4 business flight 2 orf mci cancelled flightled need get asap southwestair ever nonstop sjc bna well take sfo oak pleaseeeeee thank americanair pretty lame response two paged single spaced letter httptcoacebo6elpa southwestair dont apologize something words mean nothing actions work eom united good day fly u two delayed flights still plane ewr waiting 15 hours gate get gate gate agent southwestair first call got dropped waited 15 mins second ran time try late flightr way online southwestair stewardess really funny could get gent next use headphones would perfect flight southwestair 530 flight birmingham tomorrow night reschedule earlier flight expected snow united received hotel food also email 3750 miles last trip 3 hr delay 5000 miles less cancelled flightlation usairways redeemed flight 744 call negotiate thank lord im heading home united way impatience partits untruthful proper systems place usairways seriously flight cancelled flighted auto rebooked tuesday 3hr 26min hold nothing renting car want refund usairways hold 3 hours please help httptcotyxaztmq1u jetblue lmfao love usairways always fun get screwed earlier flight isnt full crummyservice whydidntiflysouthwest goodluckamericanair usairways duh baggage claim 2 hours counting flights 622 amp 1898 httptcodkzl57upqi jetblue hard tell told wifi worked one side plane usairways tried twice today hold 30 min time things cant live hold dealing w customer serv failures usairways trying checkin online says callnow ive hold 2 hourswhat southwestair seriously reason cancelled flightled flights long phone wait times guys tremendously understaffed americanair absolutely worse cust svc ever experienced 25 yrs flying supvrs iah extremely rude poorservice travel southwestair coming 10 hrs gate leaving without baggage swa nightmare usairways look flying rocks time bird plane nah never mind rock usairways gladly take loyal customers money cause inconvenience nothing help fix problem caused jetblue flight 1025 jfk tpa 805am saturday one way ticket americanair dont worry delta took good care loss gain americanair tomorrows flight cancelled flightlations dfw aa flights posted 2424 7am lax jetblue challenge accepted first 5 crew members send pics chairs get free tickets visit us wager isitsummeryet americanair hoagy10 stop cutting pasting apologies get additional phone reps jobs virginamerica guys flights cmh americanair thnkx bt dont help need go way way get need u charge sux neveragain jetblue thats pretty nice flight credits automatically given flight also wish lounge could sleep jetblue late flight several passengers inebriated youre league big alcohol shame southwestair heck bags chicago 408 hour usairways 2133 flight cancelled flightled rebooked 2pm flight time take ill spent 5 extra hours dca southwestair hours already usairways flt 680 en route dca bwi diverting rdu phone service sucks website conflicting americanair didnt miss flight american airlines gave ticket well 6 passengers tickets away fault usairways sit kitchen move stuff around needed im extremely disappointed service united agent rick clifton seahou told father dying needed get handbag cabin nothing shameful usairways reservations hold 2 hours hang upsmh united admit youve rather good years youve still got hooked peace usairways horrible customer service flying miami philadelphia sent charlotte cant get charlotte southwestair cant believe many paying customers left high dry reason flight cancelled flightlations monday bdl wow united always happens guys makes traveling incredibly stressful uncomfortable good business usairways seems unlikely without crew board us southwestair guys alive ive hold 25 minutes counting usairways wife sick 3yroldtwins waiting line 2hrs see agent phone agent said nothing til tuesday united seen message today mcdonnell douglas dc 10 model hear read goodnight jetblue ive spoken 2emailed jb team explained situation didnt seem matter anyone guess expected united already done answer got oops give miles sorry pays discomfort 9 h americanair flew chi instead got ride mke u said bags would go mke today cancelled flightled flight tho jetblue hey friends stupid question split payment methods flight purchase example 12 debit card 12 billmelate flightr thanks united 747400s updated power outlets seatback tvs yet flying ord tokyonarita 28th virginamerica looking forward first flight today cancelled flightled along subsequent one united airport snow removal method 22 keep good work folks cessnas become 747s httptco9v8tmusjvu united 75 planes passengers boarding premier groups might indication broken process southwestair password reset email incredibly slow arrive today checked spam folder web site says minutes 15 jetblue 653 update gate got moved complete opposite end terminal airline disaster united delayed cmh ord ran gate 1 min b4 connection door closed one around ignored 1st agent 2nd super rude thanksunited usairways mellani b whole team columbia sc absolute superstars incredibly helpful jetblue cant wait hear back regarding internship opportunity united website says 10 days 16 counting usairways happening sitting philly hours pls take care flight 759 chicago least least us know solate flight americanair really needs get clue start treating people like humans animals americandairlinessucks jetblue todays jetblue flight 918 nycgtbos delayed app says time website says united good didnt die anything say get pay united yes amp theyre unsure would comethis never happened airline first time united disappointed usairways gave 2 hours hold still need receipt last time promised never arrived help united nope told us time go home sleep airport even though assured us would get room usairways f623 denphx serious display poor customer service exhibited flight crew today newamericanairline cheapslogannotmotto usairways started trying reach real person hour ago still luck united cancelled flights flt ewr crewtells wife amp 4 yr old get ny catch aircanada yyz good customerservice dead usairways ive never treated badly americanair say dumb things beat around bush youre flight cancelled flightled prepared compassion united well la 2hr car ride dark palm springs technically maybe ill get bumped 1st class den phl friday virginamerica spend 5 hours worrying items carryon would brokenstolen since couldnt carry plane lock bag united emailscalls past months flight changes helpful wish would sent cancelled flightlation yesterday americanair absolute worst experience ever united fucked voided ticket kept money even apology never fly airline unitedairlines united boarding decent 3 useless agents dont speak english 25hrs hold 6hrs mech delay much united couldnt get first class flights rebooked usairways worst pay 200 take first flight round trip otherwise theyll cancelled flight whole flight jetblue member since 2007 looking travel next week 224227 couldnt book right away due snow im bos usairways americanair u paying incedentals noworstairline americanair spent 8 choppiest feed whiplash ever americanairlinesfail iwantmymoneyback americanair dropping ball catering plane switch gate attendant 2 hours late flight really nice southwestair flt 3260 mht fun kids grandkids 10 jack says hi httptcobhooiyt6zq americanair filed multiple complaints prefer continue warning public instead wasting time inhumane corp usairways trying get partner pnr spent 1 hour hold know snowing somewhere awful usairways worries flight attendant took care americanair somehow dfw mia got bumped 12b way 41g 2312 whats americanair overbooked business class mia uvf correct seat moved back economy special day united expect cancelled flight flights denairport tomorrow morning given storm united resolved hour work ground amp somehow system reset takeoff appreciate quick responseservice americanair maybe stop tweeting start calling make available people wait onhold instead hanging us usairways stranded ernie_vigil phoenix w broken foot flights fd sunday sickcrew cancelled flighted mechanics flight today united beyond frustrated sked change seats earlier departure double layover course seats cust svc help united negative done wasting time amateurs customer service thanks least offering united handle bag issues wouldnt put onto first place usairways im supposed fly dallas help get new itinerary americanair big company happy something customer costing delays oh mention usairways supposed discuss matter computer badcustomerservice airlines dividendrewards united im glad didnt mean doesnt excuse inefficiency took 70min bags arrival flight united im saying made flight poornoncommunication unaccounted lost time amp lots frustrated flyers standing around united chance wait ord afternoon another flight screwed hold 5396 usairways flight delayed missed connecting flight stuck philadelphia night hotel voucher thanks nothing united thats real dedication amp concern apologies dont fix issue miserable issues ive past 6 mos united seriously ua 806 delayed copilot isnt 15 hours flying raleigh disappointing southwestair says cant flight progress united saturday morning man dies ebola httptcohxvvis0vww united id hardly call going 10000 miles 1000 miles ticket cutting edge 110 perk united onlyinamerica 18 days word unitedairlines customerservices bad pr guys southwestair father kind enough offer pay hotel cant use coupon pays fl help usairways 12 rock hit plane delay never easy day us airways ya never fail let usairways found flight want cheapoair americanair aa advantage applicable earn miles since youre merging jetblue tv wifi spotty nice feature x country flight still wont keep us away lovejetblue united really hoping get help 5th attempt get resolution lost count transfers help please mileageplus united set figured baggage office united baftz rcvd promo booked flight silver status would extended dont flier sent didnt think id need southwestair good know three sets travelers 20 mins standing waiting mins pass usairways stranding student trying get birmingham clt overnight wo help better av_duffy united worst airlines sitting plane houstonbush airport hour half waiting late flight passengers americanair like call back system thought youd like know working well received three calls theres audio united good word describing angry pissed customer made virginamerica wtf happening pdx late flight march one way sfo 550 united eat airport 7 areyounew incompetent no800number feeltheheat united hi question future flight booking problems dubjac 299 jaclax 810 laxdub 1310 im g checked bag allowance jaclax southwestair hold rebook flight cmh 15 hrs rebook website crashed jetblue cant beat jetblue spaces matter httptconrpwmgyv3e usairways americanair also onhold message trying sell valentines day gifts week late flight sounds right usair jetblue sent email 24 hours ago asking questions still response need answers hopefully flight booking problems flight americanair dmd anything usairways well thats problem considering need book flight tonight weekend anything united flight overbooked offered voucher wait amp take another flight gate agent switched retracted voucher offer united think missing meetings worth flight voucher fly time would make right united cant dm youre following lly144 rebooked ua1516 still need seats usairways aggravating zone 5 boarded overhead empty forcing bag check better loose bag flt1727 httptcow3xs6tvpzg southwestair way fuck lose c_istudios bags husband warm clothes equipment youdidit notcool americanair finally got someone phone worries jetblue sell open tickets sick relative may travel moments notice sad true virginamerica fidifamilies us terrible airline gave us hotel hotline number said sorry southwestair got home hour half late flight least baggage delivered soaking wet americanair rude gate agent aa363 ordlga seems temper made check bag fit inside sizer americanair 830 departure sure catering strike jfk foxnews cnbc bloombergradio httptcohpgxyzrw8o southwestair spoke soon bag lost usairways 2nd person called ask could catch name rejected request united people stranded cause suck better yet weasel flight booking problems rooms people claiming weather httptcoflcnnn2usd americanair help flight dallas cancelled flightled morning cle hold 3 hours need booked next flight usairways way assist actually answer phone united weve ton problems getting bags given run around day whats usairways trying 2 fly frm dca srq visit family member hospice 4532 cancelled flightled someone assist southwestair call customer service sitting tarmack 1hr lost bag give 100 voucher usairways important wait hold get hung computer disappointed americanair continues win ive never missed flight nice little quiet gate change made possible sheesh usairways thanks suggestion stop promo messages bit run music amp msg says call volume high vrm southwestair get shit together owe 2000 bag united youll cancelled flight flight like usairways cant even accommodate us letting us fly another airport horrible service fault jetblue keep tweeting ceo answers personally apologizes wife passengers flight 136 wrong usairways dirty damn plane take hour get plane cleaned refund miles wasteoftime theworst southwestair wow 100 minutes hold far phone dying usairways really good deferring responsibility americanair exceptional customer service aa misplaced item waiting checkin followed smooth flight thank southwestair yet supposed get early evening tonight dont want go store buy new necessities americanair trip cut 7 hrs short due flight changemassive layovers peanuts crackers asked h2o received 2oz united dfpietra thats response shaking head back forth tsk betterfrom customer service apology americanair overzealous stewardess prevented us bringing car seat worstflight united dont deice plane sits one 2 hours could delay jetblue trying fly bos jfk flight delayed traveling kids book hotel getting tonight virginamerica website btw new website isnt great user experience time another redesign jetblue whats going flight 2034 delayed beyond 834 shouldnt thre flights switch point jetblue philpete wonder thats pilot tweeting back legal tweet fly plane front stops suddenly virginamerica problem link email checkin thanks americanair two hours late flightr still waiting callback need reschedule flight 1027 hopefully late flightr one tomo cancelled flighted united thought nothing happened southwestair really guidance call via phone back logged could done online 3 minutes usairways spent room amp transportation whole flight jetblue whole plane hoping better luck return flight sunday united plane coming delayed almost 7 hours plane usairways transferred 4x pleeeeeeeease help usairways americanair supposed get fresno pittsburgh 10pm instead im getting 4pm tomorrow virginamerica cannot even open laptop seat 4c paid premium let americanair finally final destination wo extra significant travel expenses amp missed work resolve experience united since ua 1226 ordewr delayed pushing meal time mean catered meals first usairways packed carry reason thanks making check hoped better customer service cle also nothappy jetblue 3 kids 11 days 340 doesnt work months advance usairways nanceebing 4 hour hold times momentand counting disgrace united sorry hate united wont get see family thursday united cmh gate staff disaster3345 overbooked volunteers boarding 20 min late flight trying figure issue bringbackrealstaff united twitter isnt letting dm united would think would clean ramps jet stuck snow newark would never happen delta americanair wait 60 minutes united cancelled flightled direct flight newarkbrussels last night 7 hours behind schedule eu compensation would given us southwestair ifthe80sneverstopped wed still rocking charttopping hit 80s jetblue shocker flight delayed hour thanks reminding switched delta americanair delayed way puerto rico delayed way back new york disgraceful southwestair flights leaving dc today flight cancelled flightled hold hour usairways really 8 hr delay virgin island even food voucher americanair mention three hour wait get agent phone usairways americanair usairways unacceptable knew pilot wouldnt able complete trip wasted time usairways app website trash af united time spent night trying sleep toddler bed airport ramada without luggage kidnapped furious usairways got home need bag direct desk number savannah jetblue disappointed werent allowed bring aircraft approved carseat empty plane cool americanair spoke soon 30 min late flightr still waiting bags load sympathy would appreciated least sorry united accidentally populate flightd instead usairways cant wait til u u sky newamericanstinks usairways missing flight reflight booking problems 2x walked onto another flight phone still seat jetblue last flight cancelled flightled 2 hours change light bulb sitting waiting maintenance unreal united broke suitcase amp refuses give repair estimate httptcozouowgv3q6 southwestair agents werenot helpful told would pay 2chng even though tld going2 bwi whch part trvl advsry southwestair due apparent water issue checked fine checks husband already deal first jetblue 910 flight listed time 904am im plane yet httptcoieg2obcepp united perfectomobile definately award employer year united13 jetblue hate internet lol united super frustrating folks united ticket counter pittsburg arent honoring media rate unitedfail americanair usairways ive tried understanding let handle situation guess wrong southwestair hold 2 hours disconnected flight cancelled flightled swell company usairways please call late flightr acceptable neither hold 5 hrs onholdwith united rayja9 flying las vegas chicago flight late flight announcement made united unitedflyerhd united_airline n26902 dreamliner leaves london heathrow b787fans httptcoai0yzwt8za united ua 1706 way plane loses software believe decided upgrade americanair louprice13 aacustomerservice apology good enough 4 planes mechanical 9 hours delayed unacceptable united four scheduled flights reservation literally take one unreal united compensate us new clothes bet wont usairways need help locating bag arrived denver last night midnight charlotte 8am flight haydensteamboat southwestair attendants atl airport awesome helpful cancelled flightlations morning united loses luggage hotelstonight loses reservation 10 hour travel day want get startingbloc united changing rno den nonstop may 9 6am late flight morning early afternoon united let us board fly time knows shouldhaveflowndelta united tried already cancun one delivered southwestair loyal alist customers easier get help bring resolution issues rewards program usairways hey guys want say best flight ever thank much fell asleep actually wet dream united please stop spending mktg branding ads use savings improve cxp 1hr wait luggage due short staff unacceptable southwestair wife group prev flight got bumped reason alone two kids least put group united reference number agent told drive airport cant reach anyone deliver americanair flight 386 dallas jacksonville fl cancelled flightled one notified whats going united refund flight vouchers another flight different airline expense today 8 hour drive inconvenient united delta lost luggage atl hdn luggage denver said united deliver luggage hdn airport claim hdndl11785 usairways left personal stuff us4551 phlbos hour ago went baggage told plane left call 800 usairways merging aa dividendmiles yield error _exact_ steps navigate phone menu get computer southwestair cancelled flightled flights asshole phone support worstairline usairways even still business trying call hours pathetic united partner booked individual reservations flight pr silver share premier privileges somehow americanair checking flight website easy asking bear shit toilet justsaying southwestair fl 4158 cancelled flightled dallas austin one answering 800 need help southwestair please hate fly different airline youre fav united zcc82u cancelled flight flight 16h advance need connect flight reschedule link isnt helping help gf waited months see southwestair answered options refund resched monday id miss work im paying hundreds usairways flight tmw united final destination booked united quantas united yet contacted auckland unaware case id number usairways help update ktn profile ticket book via aa amp info didnt get pass ive hold forever southwestair frustrated experience southwest 18 hours trapped denver bc mechanical problems worstcustomerservice southwestair one wants commit saying plane getting cancelled flighted customer relations closed patience gone united point 56 flights past week last one really sucks shit united sitting ua1088 getting delayed operations cant find captain ridiculous united jetblue yes best case scenario get gear late flight friday early saturday camp starts 6am tomorrow toolittletoolate flight united thanks delaying flight hour missing connecting flight terrible customer service neveragain vacation usairways please dm flight delayed going clt force miss connection lga 1005pm united im sure expected anyone httptcobnflhpxtmw united flight delayed keeps changing delayed delayed checkin time late flightr httptcontuix5dbyr americanaireveryone weeksampthose dickheads aa hadnt contacted methey lost checked bag amp carryon havent offer pay usairways flt 445 get gate den 20 minutes waiting information southwestair need learn treat people respect little dignity fail americanair keeping aa air crew chief cousin alex espinosa dfw httptco0hxlnvzknp virginamerica hi im trying checkin website working tried 3 different browsers problem continues jetblue thanks still booked trip 31317 lb slc see grand kids frustrating tried app web etc still love u guys 22 united dont really care comfort care profitability thats fine unfriendlyskies americanair expect higher level customer service amp flight crews give us accurate information usairways 5 hr flight delay delay land even real life get plane wanna go home 3 heel clicks united delayed 3 hours one hour flight frustrating im also unable get decent meal hournever usairways eyyyy cancelled flightlations flight booking problemss reflight booking problemss yall got flight tonight tomorrow amp fc upgrade thx united ones make difficult jetblue flight 2202 jfk 2 amp 12 hr delay could get weather relate flightd considering come americanair finally called back hasnt spoken like worst prank call ever united airline joke 1 person working special services ewr line 15 ppl deep grow usairways yall need work online checkout system two bank transactions one ticket bush league yell devs usairways intend tovery much 4000 followers well united gave smile today zero award computers sense humour httptcojnqnbk7hut united somehow think im going stuck paying hotel room denver without winter clothes dime guess well see usairways told gates open ord needed wait 20mins still waiting 4 mins usairways plane moving ice moving end runway sit lga one runway open americanair fine would call left message told would 2 hours call havent heard anything yet usairways refund system jetblue point offering flight next day expect pay hotel cancelled flightled americanair youve misunderstood usairways would day flight change gate agent said southwestair link site displays delays cancelled flightations flights dallaslovefield united hey 4am guess im sleeping cause care little customers let sleep airports usairways thanks hectic everyone actions dont represent company well imo southwestair sorry sat plane 3 hours waiting engine fixed got luggage lost k usairways voice concerns cant get home 8 month old waiting taxi gate 3 hours usairways come home day late flight find guys lost luggage united told case weeks still resolved united flight ord delayed air force one last flight sbn 820 5 mins landed united 3 phone reps none could see rebooked missed flighttold go standby nonexistent late flightr flight hurt united staff refuse let earlier flight citing checked bag southwestair please bring back rdu fll direct route noticed missing starting late flight august flights always packed united fampking joke customer service woeful staff tell passenger something virginamerica come back phl already need take us horrible cold pleasecomeback httptcoglxfwp6nqh southwestair dont conference number spoke courtney texas david finally fixed mine hour americanair tweet call youre like bad boyfriend americanair thanks said denied miles expired one week ago last drop plan avoid aa possible usairways needs hire people httptco3lpvfhky2f united didnt realize bag contents wet got hotel sent suitshirts dry cleaned mtgs start tomorrow virginamerica cant access website safari iphone 6 seems work mac ipad need iphone add passbook americanair even went ticket counter got help jetblue cough awkward jetblue youre still best united website wont allow post required document keep getting technical difficulties southwestair hold 30 minutes amp one knows win tickets youre still handing destinationdragons united omg bumped last flight get worse americanair reason 1463 flight chicago boarding still dont seat assignment seriously usairways instead fair treatment got nasty letter lady senior management illness forfeits miles like death united know bad youre praying connecting flight delayed hour delay first flight justgetmehome southwestair absolutely required flights going 100 cancelled flighted usairways found tix security code working tried dozen times usairways nice try doesnt apply philly americanair worstcustservice contingency plans extra workers bad weather 4 hours hold ridiculous americanair flight changed us airways cant get two seats together help americanair another generic response guys cmon youre terrible actual helpful person rude employees lax americanair customer service call refunded money usairways discovered flight cancelled flightled yesterday 330pm americanairlnes finally notified us flight cancelled flighted 0316 united except delayed flight anyway usairways horrible travel day w airlines 220 flight birmingham cancelled flightled w notification couldnt get 405 united frequent user congrats u lost bags 20 years problem today staff rude still bag united cant tellpurchase website put us lufthansa flight first leg southwestair im going start charging consistent body pat downs starting feel like piece meat punishedforflying usairways worries able read stephenrodrick entire book holding themagicalstranger southwestair bag late flightchecked put different flight oakgtmsy troubles tracking help united averaging 200 minute wait times tonight ive gotten help tonight usairways got rebooked sent a9 wrong gate traveled back b13 correct flight tiredampfrustrated united read full story submit case team pilot flight 6232 sleeping dia southwestair fortunemagazine well deserved usairways use skyscanner travel agency called u said call travel agency southwestair condescension must quality co rewards tone reeks southwestair still posted downtown waiting yall way usairways worst trip ever wish pilot wouldve let plane 12pm 1st delay 1030pm still sitting runway jetblue good perspective safety concern expressed point arrived airport communicationiskey southwestair sure flights cancelled flighted 1200 trying make plans stl jetblue spent hour morning hold w customer support want confirmed flight taken care usairways dm take offline would love info location lost bags help appreciated jetblue sent plane anyone jetblue clue usairways usair idiots took plane amp gave someone else fudgers flight 799 philly orlando southwestair wifi stays connected lifetime higgs boson usairways nope done supposed get home 9pm didnt get home midnight neveragain usairways possible dont call back service automated message telling us call back late flightr unhelpful usairways fuck usairways americanair us airways since 03 back forth gatwick charlotte lhr bit sad nostalgic way usairways happening reagan airport dca long lines four people working checkin unhappy dca americanair united deplaned ohare gate k13 dont send customer service rep discuss situation god knows united problem follow back thank americanair didnt respond dm tweeted canned tweet youre telling everyone else united sponsor oscars wonder half hour delayed oscars united 1k problem getting fll iah sent dm making connection please let know usairways get answer question holding hours 6x getting message said arent taking calls usairways cant control weather control systems processes people attitudes anotherfail usairways 3 delays 2 cancelled flightlations double layover 72 hours late flightrcould least get extra dividend miles united customer service 16hr delay coupon redeemed website 200 higher prices expedia call wait time 55mins southwestair 3rd cancelled flightlation 2 days due weather nashville 3 trips airport time communicated late flight sw virginamerica loved cant wait mondays return flight mostly watch inflight safety video sorrynotsorry southwestair ive terrible service three airports 10 hours glad dont care kind need home sellmypointssoon united ridiculous refunded whenever get final destination americanair requested call back 1am cancelled flighted flight dfw shouldnt take long reroute youre customer service lacks southwestair frequent traveler ive never treated coldly amp airline offer nothing flight cancelled flightled nolove americanair thanks submitted damaged bag complaint onlineis anything else goodcustomerservice jetblue failed thats answer please dont justify otherwise usairways pretty hilarious want sweetingr finish awful experience something make right southwestair flying non stop cmhoak daydreaming trip bayespecially weather ohioprobz jetblue ah yes put bags floor instead overhead bin one trips safetyfirst sarcasm americanair delay know get dont credit anybody back supervisor cut speaking usairways got able switch flight charge thank americanair hahahaha crazy well heres another night airport jetblue perfect probably need coffee stay awake night united ua1023 sitting tarmac ord visibly gates open reassign gate usairways 3818 delayed blue skies whyisusairalwaysdelayed jetblue app reminded flying fll 2 weeks chillycvz thankgoodness mypompanobeach family friends sunshine americanair flight 386 jacksonville fl dallas showing cancelled flightled going rebooked another flight usairways trying weeks use united woke notification flight moved 15 hrs early barely made flight 3 hrs layover sfo wanted hop earlier option americanair westjet rep wont anything lost luggage never even checked westjet lost usairways still effin waiting weather delays engine trouble lack crew shitting united much info share via tweet please send name contact info happy supply images cs rep names usairways oh certainly two 275 pending transactions bank account really happy charged double usairways get hotel ur agents nothing help top sent luggage wrong flight united uctraveladvisor would loved respond website saw really long form business new seats bad americanair ive hold 4 hrs call bk either family 4 trying get hdn dfw flight 1418 direct need new info plz americanair please confirm 2917 ciddfw 1130 departure beis cancelled flighted dont want make hour drive americanair ignoring purpose sad enough automated system hang usairways americanair suggestions hold 2 hrs flight pass departuredealing w ny weather need change united flight 48413 gate changes top really hoping compensate pointsmileage account usairways announce delay 4478 pvd knew captain already delayed flight coming frustrating jetblue weve delayed delayed palm beach need head westchester give info southwestair surprise surprise delays seems norm broken equipment americanair didnt want cancelled flight wanted take someone keep price held 402 10am today 440 530 united trying locate passenger landed 2 hrs ago heathrowairport ua938 assist flight still customs please help southwestair cancelled flights arrivals amp departures nashville 5pm weather headlines 4pm liveonfox17 februaryfreezefox17 southwestair one heck airline httptcocyoonzftdc southwestair customer service rude bothered calls idea going sighed heavily phone unbelievable united 1591 wifi broken plane outage 1618 friday southwest get right every plane united cant united delayed due customer service huh httptcoxltv5z6st1 usairways well worthless regular service bunch nothings idiots sucks jetblue dads vacation sxm got delayed day americanair shoddy service earliest fll gt sxm flight trying hep united aircraft closest gate flight one closest gate going chicago usairways hold 2hrs flight cancelled flightled amp anthony beyond rude helpful americanair theyre weighing americanair kid upset staff upset one accused stealing fruit mistreatment due airline policy austic child united good thing holding flight 11 peeps late flight connecting flight well still make destination time southwestair take money provide service makes profitable venture company isitthegarykellyway jetblue yes working hoping bag next flight deliver home usairways fight delayed 3 hrs mco im stuck philly standby ticket flight 4009 solution needed usairways flight gets 30 minutes early goodwill gone bags arent 45 minutes late flightr united tell us flight delayed tell us time 20 min spare dont say delayed unless youre sure united lack customer centricity us astounding americanair dogbuckeye hold 4 12 hours 3 diff agents w different information frustrating kept getting txfd usairways last time use airline promise united kept watching safety video first time forever nice job virginamerica site tripping im trying check im getting plain text version reluctant enter card info usairways hold four hours never got connected came airport rep essentially told everyone else screw virginamerica vx399 jfk la dirty plane standards united get bangkok 17 days spend husband mid deployment leave like get asap united still valid flight seems strange delay late flight inbound crew 7 hours plane already southwestair yall develop ding chromefirefox browser extension would swell southwestair trouble reflight booking problems cancelled flighted flight one picking phones site isnt working americanair tried day disconnected due heavy call volume united watched entire uncvsduke game tarmac cancelled flighting flight crew timed right 4hr flight southwestair understand weather fault frequent flyer expected better customer service ill trying delta southwestair bwisjd service seasonal wasnt part extension called intl desk didnt know want fly sept sat usairways nburnside26 well really didnt like would airplane fiousairways southwestair hold 25 hours waiting speak someone cancelled flightled flight philly orl united hence ive asking customer service phone number speak real person get sorted united took one window also fun get motion sick httptcom81rv0blxs americanair itinerary ewr dallas la cancelled flightled flight money find way get ewr united yea saw im moving china 56 bags pay whatever wanted make sure ok bring many americanair ft 1261 tusdfw wcx lga tomorrow cancelled flighted 4 hrs far waiting call back need get nyc united receipt upgraded return leg 6 months late flightr still receipt httptcodajwzhlvyu southwestair flight 52 got cancelled flightled 6 hrs takeoff customer service hold 30 minutes united cancelled flightled flight ua922 aircrft maintenance im delayed 10 hours whats refund options southwestair tough take zero meaningful assistance stranded 2 days another matter looking signs care abt cust united dmd 4 hrs ago request response found like bag united u kept passengers waiting night 4 plane put service leaving everyone stranded night inexcusable jetblue jfk boston flights went delay epicfail jetblue would air new plane weve redirected mechanical errors aka delays 23 usairways thank united jedediahbila united voted every year one worst airlines enjoy title give jedediah free passes southwestair whens next deal going happen poor college student trying fly orlando instead drive august lol southwestair cancelled flightled flight rescheduled ewk gave pseudovoucher directed worst daysinn existence fail united need retrain flight attendants saying room carry ons actually cool united turkish airlines rebooked us united flight second leg fra gt iad way check upgrades available usairways need talk person bag waiting hold two hours bag sb delivered last night online says found virginamerica sent couple messages email provided avail try next year cheers jetblue check tomorrow morning flight wens automatically add passbook jetblue theres many choices yall south border know every airline equal lowest price best value usairways struggling hold 25 minutes kicked back start said couldnt handle amount calls jetblue u say safety highest priority doesnt extend 2 property totally nuts httptcoxzy7phkfgr americanair look rdu airport please think safety passengers cant get rdu safely httptcowdyekvb1ze usairways thank united obviously one knows darn thing around get resolved httptcoph8qjzapkx united crew notified passenger moved water fixed tarmac two hours americanair believe understand flight 2955 originally booked sunday flight cancelled flighted rescheduled today usairways 2 hr wait amp really bad exp phlairport luggage wont arrive w really 2go back las airport 2 pick arrives jetblue take jetblue travel go maimi next year guys dont go maimi dont guys go maimi jetblue also food available even purchase quite shocking since 5 hour international flight united think problem resolution decided end especially youd like continue flying airline usairways going anything help stranded travelers flight 680 communication anyone us dumped united 3 gate changes 30 minutes flight roanoke flight sous falls ohare painful united worst airline world usairways believe seriousness whats acceptable time expense name wasnt fault usairways experienced defines customer service flt1999 flight attendant willing follow passenger bag charges southwestair yeah 4 rebooked tomorrow hoping 3rd time charm cancelled flightled flights united help girlfriend amy lloyd going miss flt zurich bc fault needs golf cart meet ord 1 jetblue guys rock jetblue missed goal nhlonnbcsports inept male stewardess landed already havent taken yet southwestair rocks open letter flight attendant httptcozfroinpszi lt child inspired thank jetblue understand everyone said different things flight late flightr night one us got take southwestair first cockroaches crawling counter gate visible mouse traps seats gate southwestair thanks terrible service stranded mdw 2 days amp cant find confirmation rebooked flight mke usairways drink voucher next flight winkwink americanair worries even though talking seat assignment southwestair freezing plane united live abroad flight booking problems flights come visit states united making sure flights arent delayed due poor maintenance would start jetblue sent curious see kind comp get americanair still flight ive allll day boarding waiting catering usairways im stupid ive done web development 19 yrs issue confirmed support website united way help find flight las stuck dia sat plane 2 hrs waiting hour update americanair ejacqui updated screens people would know late flightst info good bad wouldnt work americanair 4th flight rebooked cancelled flighted woohoo going make laguardiaair jetblue never received 15 credit inoperable tvs sfo gt jfk flight 2 weeks ago never got email usairways patience acceptable httptcon7psuejdc8 americanair still waiting news bags 48hrs already happened company dont give passengers certain information usairways whats wrong plane flt 581 americanair flights cancelled flightled website says call phone numberphone says check online supposed get help virginamerica flight 404 delayed 2 hours la due mechanical problems handle like pros could tossed us free drink americanair company hell consideration customers give hundreds millions dollars per year smh united lost belongings honest united probably wouldnt someone returned call email case number 8273993 united could email resent doesnt appear arrived united delays cs help notifications united stuck airport 12 hours standbys cuz pilot showed late flight pjs amp missed connectin flight pjs tell u nyfw united horrible attitude staff delay level service respect one expects united usairways cant wait nytimes wsj find poorly usairways handled situation shameful httptcohhoxqpsuba usairways delays due faulty engine light great work guys coming 2 hrs sitting plane worstairlineinamerica united bag tagging led many people backing aisle front bags usairways gregm528 well certainly nothing happening front scenes noaccountability disappointing united course morning see nonstop iah sfo available yesterday unitedhatesusall southwestair ind website says contact airline flight 899 tomorrow atl hold hour give info americanair youre running 5 hours behind replying anyone via twitter beyond unacceptable im running time usairways baggage drop phl bc incredibly backed unacceptable service usairways cannot book redeem companion fair without speaking agent 99 vs 1200 family emergency unacceptable usairways wife trying check flight tonight rswwebsite allowing saying must go airport [part 1 2] virginamerica grouping virgin others bos weather exposed actual cus serv model never flight booking problems virgin united 1213ewrlax ua1151 seatarmrest broken discover takeoff flight fullfa filed report chat partial refund united diverted missed connecting flight told bag way msy people cared united believe cancelled flighted yesterday guess goes back notification united cancelled flightlation usairways never fly us airways american share nightmare story many others know fly united late flight future flights train staff better handle emergency situations ground staff customer service americanair bad rep loosing costumers luggage stopped flying back united thats gist flight attendant told usairways guys straight suck ass southwestair hold 2 hours hung 3 cancelled flightled flights running daycare kids trapped home united never flying guys ever customer service piss poor best jetblue everyone pilots found last flight plane dirty clean area amp seat united im glad 1k means something lol southwestair helloare flights taking dallaslovefield airport noon supposed travel flight 376 san antonio americanair fix engine flight aa3031so dont spend night airport fly home tomorrow americanair wife amp infant daughter aa3195 abidfw en route delayed yall hold aa1458 rdu connect usairways wait booked along hotels nearby sent anyway hotel managers disbelief southwestair rebook online keeps telling reserv number past date morning holding 2hrs southwestair watched crew flight 380 help elderly lady planefirstclass united wont transfer flight ticket accompany 11 yr old whos active military mom emergency brain surgery wow united lhr arrival lounge fail waited 20 mins shower left find hotel u know many passengers u carry planning united worst customer experience houston intl airport ground support even staralliance members nightmare usairways cant control weather control customer service without luggage 24 hours amp still yet speak human united 4 passengers 2 hour delayed flight left hotel end night hou airport wtf httptcozfqmpgxvs6 united 4geiger looks like form photo something burst luggage correct ^jh always blame customer yes gets disconnected due lack wifi strength americanair mauererpower reached gogo help david jetblue get semantics means within extent period still technically 219 dictionary united getting ridiculous missing connection united cancelled flightn left us fend flt came late flight getting runaround 3 hrs employee blaming previous 1 americanair please something boarding dca 35x many delays buses planes tarmac despite empty gates disorganized mess united scheduled flight crew competent person working airline americanair want speak human obscene request americanair calling morning still cant get need chge flight week usairways hold 2 hours know keep money americanair hard catering ready go jetblue well last update right direction least ill keep fingers crossed americanair flight 3056 still sitting dfw waiting baggage loaded southwestair companion pass broken today purchaseerrorinvalid_loyalty_member_account_status sw900001vyil1xklrog24fs918j_a united pushing 2 hours hold priceless httptcoths10ldy2a americanair ive trying reach customer service two days received zero response never traveling aa united jx4s2t today would great honeymoon delay put damper iy americanair ive calling 3 straight days one picks sure storms also customers holler usairways whats going phlairport ive sitting gate 45minutes southwestair delay understandable look time flight boarding time weird jetblue cool gate turns flight fll jax delayed yet app says time good start united saying truth dont even email 2015 usairways americanair stranded north carolina trying figure options cant get anyone talk united wth honest customers better last change driving home plane left usairways dont want clog alreadycrowded line special meal request someone dm sort vegetarianproblems united messed refuse wait 10 min united fault delay leave early absolutely disgusting usairways help get response usairwayssucks southwestair poor customer service thru cxl flights shouldve flew delta united missed ua1568 connection due 2 mechanical failure ua1543 uplink prob lose 400 clients mon compensate jetblue every crew member dealt orlando incredibly rude im actually pretty disgusted jetblue right united ua3426 219 also delayed 2 hours stretching trip way past midnight extremely exhausting americanair usairways help finding baggage reply asap direct details usairways live person speak day dividend miles wrongfully took 65000 miles account americanair yeah try harder catering truck sight leave wo food wont eat anyway united 30 us flight 1750 trying get tel aviv trying take right us cruel next flight 350pm americanair aa1675 airplane sitting 24 hrsthere mechanical problemsbtwthe aa desk unorganized united sitting seat 10d flight back vegas chicago someone left folder looks important seat pocket 12 usairways update real informationstill waiting tarmac philadelphia jetblue flight 622 nassau jfk showing cancelled flightled yet assuming info jetblue dont want jetblue tv want jetblue wifi united flight 403 delayed 40 min bc missing screw danger missing flight 6491 americanair understand waiting 2 hours callback exec plat line call dropped agent could least try usairways 2 hours counting waiting get gate philadelphia icing cake miserable flight experience usairways unacceptable im going day day sitting plane mention air united boarded ua1297 refused carrying overhead bag space plane loads space fail customerexperience united youre customer service unbelievably bad abysmal ive phone well 2hrs tonight hung yr ppl 3x jetblue lopezlaymari patronizing response legitimate issue united sure happened msp yesterday unhappy bag delayed sat msp 8 hrs b4 delivery 230 usairways big fail curbside baggage pittsburgh charge 30 dollars bag united thanks getting businessfirst priority tagged bag onto connecting flight ewr despite 2 hour layover nice job usairways americanair prepared claim bag lost many valuables carry hands us2146 aa2924 jetblue theres large family birds inside t5 fed purpose united course helpless everyone else usairways direct number dividend miles account info every time try get actually hung usairways flight full united proof situation due company mistake united booked time called told confirmed linked even make changes rez united thank able claim interim expenses cost stuff usairways yes go pick pay 40 cab ride rude employee poor customer service united im moving americanair united talk service united guys complete ass usairways fortunately staff like lynn deedee actually understand customer service simply nice united insulted disrespected met incompetence every turn voucher domestic round trip americanair oh seems undone seat selections mce wanted cx card select free seats jetblue good 2 remind 1914 might horse amp buggy whats little delay right southwestair week valentines daynot feeling luv going 11 hrs bwi dont bags arent even coming w united inquire nothing itpretend theyre interested responded dm response back united workin waiting reply americanair hold wcustomer service line 68 minutes phone agent 35 min bf call droped americanair response could made difference could made situation better trustget lost like bag usairways sadly theyve tried airport agentsno flights theyre stranded phl chance hotel usairways bad practice disappointed airline preparedhonestly last time fly guys southwestair disappointed faa regulation 2 furnish proof age 4 toddler thx unnecessary headache flyunited united disappointing customer service united yup happens way often5 times last 12 months southwestair grounded 2 flights bc equipment problems amp rude wife traveling alone wour 2 young kids never united customerservice dulles_airport could worse get bad weather awful southwestair pilots plane flight says still time ground 15 minutes ago united united loses baggage get airport country disappears united flight ua1270 descending farce havent left ewr yet going get worse usairways haha worries guys best 1 spelling name correctly united email address write account might less likely disappear united top paid 1st class wife got stuck coach americanair aa load people board 5th plane long day first 4 unserviceable usairways flight cancelled flightled guys arent answering phones americanair last flight ever aa botched weather delay point absurdity id pay fly delta americanair thanks carry guys insisted checked gate missing wont till late flight tomorrow morning jetblue applied job pdw could go follow id really love job ilovejetblue jetblue get us flight vieques good right looking promising usairways never travel insanity storms inevitable making us hold add lap child badservice united credit card charged transaction told would charge goes contacting usairways hope flight 1855 delayed flight attendant didnt come work nobackup southwestair please let nothing overhead bins exit first fly lot bring purse tired running connection americanair trying change flight via dfw tomorrow cant get thru phone long wait cut x2 help please usairways comin clutch sending charlotte home h8 u americanair except wayne u real g thankjesus thankme united left headphones 2a ua4689 yhzewr long shot see worth tweet anyway usairways vacations get cancelled flightled hold 40 minutes still havent talked anyone failure httptcoef4p0hishb americanair americanairlines bqonpa flight 1641 delayed posmia missed 2214 mia atl need seat last flight atl americanair unbelievable cannot even wait hold speak human resolve issue system simply hangs usairways one helpful never fly airline neveragain spreadtheword united flt 4567 departure time changed five times last 20 minutes dont figure solution announce americanair cant get thru phone use credit thats expire frustrated aacom united yes calling regards speaking someone even unfortunately bounced around americanair ive hold 55 mins cancelled flighted international flight country cant leave call back help virginamerica like tv interesting video disappointed cancelled flightled flight flights went jfk saturday jetblue cpap machine sleep apnea ok carry also small bag clothes usairways nothing tonight flight gogo internet way someone could send dm email usairways misjudging deliberate strategy seen multiple times usair makes staff life easier expens passengers americanair need complain aa email form field doesnt allow enough characters complaint real email address jetblue early last month via expediatheres extra middle name initial attached last name usairways depart departed phx due land dca around 8pm usairways sadly im currently booked one flights tomorrow changing southwestair booked 6mos early paid early check assigned boarding 3hrs early deleted error las2buf americanair good care customers anything happen take delta getting back nyc screw americanair usairways take late flightr flight booked corporate disney travel dept agent offered little help usairways help ive hold almost two hours trying 2 get home united would helpful could refresh boarding time info boarding passes delayed flights united le2v9d pnr numbered flight first leg cancelled flightled due bad weather iatanbul make reflight booking problems united know im sure hear time dont like new seats im small guy 5 6 feel new planes tight alright jetblue done alternatively youd like charter private jet pitt gladly accept southwestair hasnt evennotified us theflight isdelayed via emailtextphone callif wererunning late flight would pissed unreliable jetblue missed flight book flight extremely last minute due family death theres excuse attitude jetblue thanks gent phone fixed bosmco flight fee waiver a320 flyfi forget name virginamerica status match 2 weeks gone newsflt next week hope flt count towards requirement cust svc help americanair let reuse ticket thus booked vacation delta never flying american usairways rebook another airline flight cancelled flightled reimburse need get home today tuesday jetblue boarding back airplane first like boss sosmart jetblue frequentflyerappreciates alsoyayforsnacks usairways 7 hrs stranded dcazero apologies worst customer service faithful traveler 15 years jetblue crew didnt say safety say glad stay check information give costumers southwestair wont let send dm dont follow lovedflyingwiththem notanymore wrong badpolicy usairways delayed 25 hours longbeachairport trying get phxskyharbor give us update please united directtv pile time update flight tv package httptcolug4mfvwsa united airlines ceo jeff smisek disloyal loyal workers httptco0cevy3p42b via huffpostbiz jetblue absolutely guaranteed us would sit kids terms response insulting jetblue united think board back plane whatstheholdup chitocle americanair downloaded app iphone notice drink coupon nothing displayed getting ready fly united come cheaper fly bkk nrt even though get bkk take extra flight nrt southwestair disconnected call 25 hours without even speaking octaviannightmare usairways usairways disappoints cancelled flighted flights missed appointments promised refund lie jetblue claims w customer protection notify customers delays cancelled flightlations diversions nottrue httptco3oq1t4ohjl bit steamed conjunction wmy new 7hour wait first sat bought bit tea ive settled jetblue united even legal guys advertise flights cant honor americanair loganex except call youll get message trust ive tried united delay dencle manually enter baggage tags really worst cust service day 1ker friendlyskies united im person ive sitting denver three hours want get plane please let go home americanair 5 times 4 hung one finally sent call back notification fixyourstuff usairways worst 45 minute delay boston weather relate flightd going miss connecting flight gassing plane issue americanair put hold 55 hrs got call back 1120 pm wait hold another hour usairways worst airline ever travel virginamerica website sucks donkey dicks thought know best united dm sent requested make sure follow back dm back thanks jetblue whats good address send feedback email southwestair flight booking problems late flight summer travel auscun direct flight disappear united guys split charges credit cards making unnecessarily expensive people fly guys pts united know united club needs power moar power insufficient outlets roadwarrior ord virginamerica airline awesome lax loft needs step game 40 dirty tables floors httptcohy0vrfhjht united tried got whole 2000 characters even done united cant go back airport im working wont time telling seriously way americanair would even consider continuing point program received perks continued bad customer service senseless americanair even get one knew anything bag ridiculous still dont bag saturday americanair wife stuck brownsville chance get flight needs work tomorrow morning americanair supervisor mrobinson served lot attitude cancelled flighted flight spite put back crazybitch southwestair think flight supposed go houston well case someone could check united showing tone deaf video years wifi coming hahnot leave virginamerica ftw southwestair delacy p compassionate professional despite flight challenges made passengers feel like priorities united far worst airline ever usairways woohoo still 1 flight happy hear theyre air cried must preggo hormones thx united delete return ticket europe blame show airline joke 3 times happened now3 times southwestair ok southwest still best airline around hate baggage room runs checked bag headphones usairways thanks southwestair sitting outside gate 30 mins lga move another gate wee baking plane flight 3415 jetblue even citi responded quicker via twitter fail still hold hoping one books flight jetblue fail southwestair please accept apologies lame childish tweet didnt deserve amp remain loyal sw customer southwestair love guys even comcast better phone help system simple callback system would fix problem usairways flight 3739 leaving cvg gate agent computer counted passengers paper feel safe americanair tried ringing told try late flightr im supposed leaving hour usairways americanair soon call customer service speak representative disconnected united tried cannot figure go get usairways 8 months old suffering rare form cancer customer service agents compassion disgusted virginamerica im trouble adding flight wife booked elevate account help httptcopx8hqoks3r united go fr silver elite two straight years group 5 time get group 2 maybe 3 4 whats united passengers rerouted match intended arrival time even incur cost put us airlines little late flight suck rt usairways mitchsunderland oh mitchell agents happy offer available options southwestair tweet popped phone amin_aur follows missing favorite southwest pilot brother jetblue check awesome bag flight carry decisions united im flying americanair way back rarely fly lets see better united well cant fix missing buddies 30th bday negligence attempt make americanair hopefully guys willing cover lovely car rental living chargesi love two extra days americanair pretty bad dfw updates two flights behind doors open breeze america airlines workers httptco6mbk79mdnw usairways idea upset frustrated right ill sure follow never flying americanair pleaseeee find suitcase want deoderant clean shirt work tomorrow americanair please dm way get touch someone help im platinum aa considering quitting aa bc virginamerica called 34 weeks ago adding 3 flights 2014 elevatethey still havent shown uphelp united golf bag didnt top cover staffers said couldnt check without type cover wrap forced leave bag usairways bf stuck clt day lounge offering free weather sucks amp want cry tequila shots usairways flight us558 got cancelled flightled 216 due lack flight crewi told id reimbursed hotel contact jetblue helping since theres bunch us trying get time americanair let employees treat loyal customers attackingbabymomma crazinessintherockies southwestair damn cold sitting runway heat usairways got philly monday got final destination south carolina wednesday acceptable americanair still looking speak united rarely ceases amazefor worse hope last time fly united sundays husband travels chicago hes stuck tarmac amp misses connecting flight always united usairways americanair americanone one bag claim 4016688561 want mga usairways flight 813 dca clt stuck waiting clt atc cmon faa missing flt 826 clt mbj hope rebook 816 americanair way add aa number itinerary doesnt involve sitting hold 15 hours southwestair weve sitting gate two hours waiting bags loaded im telling herb usairways really drunk someone stop serving united otis baggage claim bay 8 happy nearly pissed jetblue whoa tag still saw tweet flight 105 jfk chicago trying get home see little brother wrestle united hell miles expire really looking forward accruing enough free flight 10 years jetblue dont want seem crazy already asked twice usairways chairmans phone number use americanair one staff desk queuing hr southwestair sick joke toyingwithouremotions usairways offering give bag usually force passengers state shock southwestair please lower plane flight like 100 bucks thanks floridavacation usairways youre killing inside usairways ideas geeks plug servers 639 way phx usairways dca 5 pm still 3 due mechanical issues lack snacks plane absolutely worse experience usairways askpaypal completed thats case still say progress paypals website reserved 13th americanair believe understand flight 2955 originally booked sunday flight cancelled flighted rescheduled today usairways 2 hours hold issue still resolved hope make flight 12 hours every minute talk 20 minutes hold jetblue arrived airport told ticket refunded name fraud alert usairways called reservations cannot change able put note res problem tsa united cool thank usairways interesting forward compliments never complaints worlds worst airline goingforgreatnessfail americanair im aggravated shouldnt baggage fees disappear gas prices dropped americanair need work harder disconnect intention reality passengers face americanair sfo natt agent helped really awesome job usairways made reservation online didnt receive confirmation email bank said transaction went u help united people status get buy upgd much less cost ahead premiers earned confirmed certificates southwestair stop getting credit card apps already card usairways might need plane get somewhere remember arent choice makeovertimecustomerserviceplease united current hold time speaking rep tix reissued 42 mins long amp make option available online united friendly skies today 5hr weather delay sfo followed 1hr mechanical delay sitting plane nofun united jt issue missed connections early gate closings zero concern customer service usairways thats ok know ill likely never book united customer service experience tweeted quality assurance americanair wasnt offered flight phl tuesday ask booked houston instead austin jetblue charleston app guys minutes ago httptcoseulpvfn95 jetblue absurd waited 45mins flight attendant assigned flight late flight dont others americanair thats unacceptable allow wait hold take number call usairways expect something telling see agent rebook flight jetblue tickets confirmed sent find today cancelled flightled tickets months ago never sent email jetblue southwestair yeah 7am flight tomorrow going add 6090 min extra roads snow jetblue im saying change amazing like miami united purchase ticket entitled check 1 bag however charged extra 25 dollars domestic transport united could update suitcase please online phone tracking told nothing told id back yesterday americanair delta rerouted 6 bags onto aa977 miacur see made onto flight united wind chill ithica 17 degrees trouble losing clothes give tshirt ill burn warmth united united mean fortunately dont want flight affected united lot unhappy cold people bridge freezing temps hour given info usairways u guys suck jetblue ask slc checkinbag drop found dark blueblackish fit bit flex wouldve lost around 445pm mt united blame giving time get drunk tell feel overpriced sub par airline southwestair calling someone monday customer relations disappointed treated customer service americanair havent rebooked called left number callback havent heard anything flight tomorrow united make hard fly delayed hour plane turning around amp heading back gate connection usairways software broken call customer support fix like said earlier yell developers united air traffic crew could get shit together one would notice rudeness ground staff southwestair say customer service consistently best southwestair cant fly precipitation delta planes dont work 5 3rd airline better charm tomorrow americanair united complete lack faith companies really shame think telling challenging americanair husband 5 year old son stuck overnight dc thanks 7 crew members arguing boarding flight americanair stuck plane charlotte going miss connection words staff maybe damn pretzels jetblue wsj team offer inflight access journal nassau news live httptco7e5bxwg16t usairways stuck runway 2 hrs 10 min due weather phl nowhere find accurate info 558 bos americanair hey becky piela orange county airport really kind helpful rescheduling flight americanair reebooked tomorrow aa 1389 lvdfw 810 arriving 1250pm still open flight americanair 800 number even let wait next customer rep frustrating cant talk humans united fact international bag sense whats going maintenance united clicked link got confused httptcoxmaqcucwzl united pay 25 35 luggage delivered arrive wait 3 additional days delivery southwestair could get 1215 flight 1010 delayed 105 southwestair ridiculous 2 hours hold rebook cancelled flightled flight southwestair unpleasant experience phone one agents cancelled flightled flight name amp agent id usairways weather mess south missed connection clt impressed though cust serv phone reps today united son left tablet plane country call easily email contact americanair usairways us 728feb 21 unprofessional unprepared unsympathetic lacked communication lacked solutions united told united carry overcarry back refund\n",
            "Summary:\n",
            "united 2nd time row ive charged 100s plane ticket united shouldnt check cc everytime united site errored last step changing award cant even pull reservation 60 minute wait time thanks united united cant believe united cant find someone simply check seat back missing passport loved united debating choice united switched fly united delta past two trips disappointed ua4646 223 delayed 3 hours united thanks advice helpful cant believe guys actually charge people fly united united seems like one united help lots fingers pointed zero people stepping least gate oreos united yes amp theyre unsure would comethis never happened airline first time united disappointed united final destination booked united quantas united yet contacted auckland unaware case id number united 1591 wifi broken plane outage 1618 friday southwest get right every plane united cant united horrible attitude staff delay level service respect one expects united\n"
          ],
          "name": "stdout"
        }
      ]
    }
  ]
}