Web - Message - Sent offline messages after reconnecting isn't appeared.

[kbecciv]

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Action Performed:

Precondition: Log in with Device A in IOS app
Log in with Device B in Web/Mac

1. Disable your internet connection in device A.
2. Send some messages, while offline, to another account (account B) you have access
3. Enable the internet connection in device A.

Expected Result:

Sent offline messages after reconnecting is appeared.

Actual Result:

Sent offline messages after reconnecting isn't appeared.

Workaround:

Unknown

Platform:

Where is this issue occurring?

• Web/ Mac
• Mobile Web

Version Number: 1.1.55.0

Reproducible in staging?: Yes

Reproducible in production?: Yes

Email or phone of affected tester (no customers): rybkina@gmail.com/Qwerty123

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug5538729_iOS_offline.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause

Slack conversation:

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[melvin-bot]

Triggered auto assignment to @timszot (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[melvin-bot]

Triggered auto assignment to @trjExpensify (External), see https://stackoverflow.com/c/expensify/questions/8582 for more details.

[trjExpensify]

Ah, interesting! @tgolen @marcaaron is this an issue that should go on hold until the offline initiative is implemented?

[tgolen]

Yep!

[marcaaron]

There's no clear reason why this shouldn't work today. Is it consistently reproducible @kbecciv? It looks like this is being reported as affecting "all platforms", but offline messages are working fine for me on the web version of the app. Maybe we can look at logs and see what happened with this request.

[kbecciv]

@marcaaron QA tester was consistently reproduced the issue in MAC with IOS app. We can make another combination of testing if needed, please let me know. Thank you

[kbecciv]

Issue reproduced with combination Win/Chrome and IOS/safari

messege.2104.mp4

[marcaaron]

Can we please update the description to say which platforms specifically are affected?

[kbecciv]

@marcaaron Updated affected platforms.

[melvin-bot]

@trjExpensify Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[melvin-bot]

@trjExpensify Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[trjExpensify]

Alrighty, so it sounds like we do want to move this on to Upwork then?

[marcaaron]

I am a little confused by this issue. Title says "sent offline messages after reconnecting isn't appeared".

That implies a user is sending messages while offline. But I think what this is really asking for is something like...

Chat not syncing with most recent comments when user comes back from offline

Does everyone agree with that?

[marcaaron]

We are only fetching the report history once here -

App/src/pages/home/report/ReportActionsView.js

Line 153 in 16b130b

Report.fetchActions(this.props.reportID);

This should be solved as part of the Network Improvements doc. I will just grab this actually.

[trjExpensify]

This should be solved as part of the Network Improvements doc. I will just grab this actually.

Hurrah for offline first! Okay, so this was reported by Applause and it's staying internal, so I'll go ahead and unassign myself as the CM.