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mWeb - IOU - Blank page displayed tapping continue from Verify identity page #6534

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kavimuru opened this issue Nov 30, 2021 · 7 comments
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DeployBlockerCash This issue or pull request should block deployment Engineering Hourly KSv2 Reviewing Has a PR in review

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@kavimuru
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If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Action Performed:

  1. Go to staging.new.expensify.com and login
  2. Tap fab and select "Send money"
  3. Proceed the IOU flow up to verify identity page
  4. Tap " Continue" button

Expected Result:

User is taken to Onfido flow for verification

Actual Result:

Blank page appears

Workaround:

Unknown

Platform:

Where is this issue occurring?

  • Mobile Web

Version Number: 1.1.17-0
Reproducible in staging?: yes
Reproducible in production?: no
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos:

send.money.29.11.mp4

Expensify/Expensify Issue URL:
Issue reported by: Applause
Slack conversation:

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@kavimuru kavimuru added the DeployBlockerCash This issue or pull request should block deployment label Nov 30, 2021
@OSBotify
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👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@MelvinBot
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Triggered auto assignment to @francoisl (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

@luacmartins
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luacmartins commented Nov 30, 2021

Possible candidate #6454.

@francoisl
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Thanks @luacmartins, do you have an idea how we would fix that?
I already have my account verified on staging/prod, so I'm trying to reproduce on dev for now.

@luacmartins
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I'm not sure if the PR I linked is actually the cause. It's just something that I worked on that could potentially cause this and it was deployed last night. I thought it could be of some help in the search.

I tried reproducing on dev but couldn't. I will try again after lunch.

@francoisl
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I can't reproduce either for now on the latest main – maybe it's been fixed by another PR?

image

Going to try on the commit that's currently on staging.

@luacmartins
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luacmartins commented Nov 30, 2021

@francoisl I managed to reproduce on the latest main. This is a mWeb only issue and the problem was the PR that I linked earlier. I'm putting up the revert.

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