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[HOLD for payment 2023-08-08] [HOLD for payment 2023-08-07] Web - 'You'll lose any offline changes if you sign-out.' message appears even if you are online #23742

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kavimuru opened this issue Jul 27, 2023 · 16 comments
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Awaiting Payment Auto-added when associated PR is deployed to production Engineering Weekly KSv2

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@kavimuru
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kavimuru commented Jul 27, 2023

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Action Performed:

  1. go to Settings
  2. click on Sign out button

Expected Result:

user should be Sign out

Actual Result:

shows 'You'll lose any offline changes if you sign-out.' message even if you are online

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android / native
  • Android / Chrome
  • iOS / native
  • iOS / Safari
  • MacOS / Chrome / Safari
  • MacOS / Desktop

Version Number: 1.3.47.2
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos: Any additional supporting documentation

Screen.Recording.2023-07-27.at.11.15.08.AM.mov
Recording.3956.mp4

Expensify/Expensify Issue URL:
Issue reported by: @gadhiyamanan
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1690436737183979

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@kavimuru kavimuru added Daily KSv2 Needs Reproduction Reproducible steps needed Bug Something is broken. Auto assigns a BugZero manager. labels Jul 27, 2023
@melvin-bot
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melvin-bot bot commented Jul 27, 2023

Triggered auto assignment to @slafortune (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@melvin-bot
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melvin-bot bot commented Jul 27, 2023

Bug0 Triage Checklist (Main S/O)

  • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
  • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
    • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
  • This bug is reproducible using the reproduction steps in the OP. S/O
    • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
    • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
  • This issue is filled out as thoroughly and clearly as possible
    • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
  • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

@GItGudRatio
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Proposal

Please re-state the problem that we are trying to solve in this issue.

When clicking on the Sign Out button, the user is shown the confirmation dialog when the user is online.

What is the root cause of that problem?

This is a regression caused by #22153. The logic is incorrect for this line:

if (props.network.isOffline || shouldForceSignout) {

What changes do you think we should make in order to solve the problem?

We should negate the props.network.isOffline condition.

What alternative solutions did you explore? (Optional)

None

@gadhiyamanan
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This is regression from #16281 (comment)

@kbecciv kbecciv added DeployBlockerCash This issue or pull request should block deployment and removed Daily KSv2 Needs Reproduction Reproducible steps needed Bug Something is broken. Auto assigns a BugZero manager. labels Jul 28, 2023
@OSBotify
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👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@melvin-bot
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melvin-bot bot commented Jul 28, 2023

Triggered auto assignment to @mountiny (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

@kbecciv kbecciv changed the title DEV: 'You'll lose any offline changes if you sign-out.' message appears even if you are online Web - 'You'll lose any offline changes if you sign-out.' message appears even if you are online Jul 28, 2023
@mananjadhav
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mananjadhav commented Jul 28, 2023

@mountiny @slafortune this is a regression from #16281. Awaiting response from contributor on this.

@mountiny
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@mananjadhav given its deploy blocker and the contributor hasnt messaged I have created the PR

@mananjadhav
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@mountiny I’ll be able go check this in an hour, afk

@mountiny
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No problem merged going to CP

@mountiny mountiny removed the DeployBlockerCash This issue or pull request should block deployment label Jul 28, 2023
@mountiny
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@slafortune Can we pay @gadhiyamanan $250 for reporting this bug?

@mountiny mountiny added Daily KSv2 Awaiting Payment Auto-added when associated PR is deployed to production and removed Reviewing Has a PR in review Weekly KSv2 labels Jul 28, 2023
@slafortune
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@gadhiyamanan
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@slafortune offer accepted, thanks!

@melvin-bot melvin-bot bot added the Overdue label Jul 31, 2023
@slafortune
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Thanks - Paid!

@melvin-bot melvin-bot bot added Weekly KSv2 and removed Overdue Daily KSv2 labels Jul 31, 2023
@melvin-bot melvin-bot bot changed the title Web - 'You'll lose any offline changes if you sign-out.' message appears even if you are online [HOLD for payment 2023-08-07] Web - 'You'll lose any offline changes if you sign-out.' message appears even if you are online Jul 31, 2023
@melvin-bot
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melvin-bot bot commented Jul 31, 2023

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.3.47-6 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2023-08-07. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

  • External issue reporter
  • Contributor that fixed the issue
  • Contributor+ that helped on the issue and/or PR

For reference, here are some details about the assignees on this issue:

  • @mananjadhav does not require payment (Eligable for Manual Requests)

As a reminder, here are the bonuses/penalties that should be applied for any External issue:

  • Merged PR within 3 business days of assignment - 50% bonus
  • Merged PR more than 9 business days after assignment - 50% penalty

@melvin-bot melvin-bot bot added Weekly KSv2 and removed Weekly KSv2 labels Aug 1, 2023
@melvin-bot melvin-bot bot changed the title [HOLD for payment 2023-08-07] Web - 'You'll lose any offline changes if you sign-out.' message appears even if you are online [HOLD for payment 2023-08-08] [HOLD for payment 2023-08-07] Web - 'You'll lose any offline changes if you sign-out.' message appears even if you are online Aug 1, 2023
@melvin-bot
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melvin-bot bot commented Aug 1, 2023

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.3.48-5 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2023-08-08. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

  • External issue reporter
  • Contributor that fixed the issue
  • Contributor+ that helped on the issue and/or PR

For reference, here are some details about the assignees on this issue:

  • @mananjadhav does not require payment (Eligable for Manual Requests)

As a reminder, here are the bonuses/penalties that should be applied for any External issue:

  • Merged PR within 3 business days of assignment - 50% bonus
  • Merged PR more than 9 business days after assignment - 50% penalty

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