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[HOLD for payment 2023-05-16] [$1000] Incorrect copy terminology in Add Bank Account Form #17539

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kavimuru opened this issue Apr 17, 2023 · 37 comments
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Awaiting Payment Auto-added when associated PR is deployed to production Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 External Added to denote the issue can be worked on by a contributor

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@kavimuru
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kavimuru commented Apr 17, 2023

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Action Performed:

  1. Open the app
  2. Open settings
  3. Open workspaces
  4. Open any workspace
  5. Open connect bank account
  6. Click on connect manually
  7. Without filling any details, click on continue
  8. Fill in details in step 1 and click on continue. eg details: routing no= 210021002, acc no= 1234
  9. Without filling any field, click on Save & continue
  10. Observe that for 'Incorporation state' field, even though field is dropdown, validation error says 'Please enter' in place of 'Please select'

Expected Result:

App should maintain consistent validation statements for fields in connect bank account

Actual Result:

App has many inconsistencies in validation statements for fields in connect bank account

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android / native
  • Android / Chrome
  • iOS / native
  • iOS / Safari
  • MacOS / Chrome / Safari
  • MacOS / Desktop

Version Number: 1.3.0
Reproducible in staging?: y
Reproducible in production?: y
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos: Any additional supporting documentation

inconsistencies.on.connect.bank.account.page.mp4
Recording.255.mp4

Expensify/Expensify Issue URL:
Issue reported by: @dhanashree-sawant
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1681660533308849

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Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~013e01cb4925f3fd49
  • Upwork Job ID: 1648701949863370752
  • Last Price Increase: 2023-04-26
@kavimuru kavimuru added Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Apr 17, 2023
@MelvinBot
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Triggered auto assignment to @flaviadefaria (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@MelvinBot
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MelvinBot commented Apr 17, 2023

Bug0 Triage Checklist (Main S/O)

  • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
  • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
    • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
  • This bug is reproducible using the reproduction steps in the OP. S/O
    • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
    • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
  • This issue is filled out as thoroughly and clearly as possible
    • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
  • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

@thienlnam
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@kavimuru Can you please consolidate all the capitalization issues into a single issue? Right now, I've been merging them into #17239

@thienlnam thienlnam changed the title Inconsistent capitalization of validation errors on step1, step 2 of connect bank account Incorrect copy terminology in Add Bank Account Form Apr 18, 2023
@thienlnam
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Re-opening this issue because there is one problem which involves incorrect terminology which is not going to be taken care of in the capitalization issue

@thienlnam thienlnam reopened this Apr 18, 2023
@flaviadefaria
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I'm not sure this is a bug. Posted in slack about it.

@flaviadefaria
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Oh, the recording got me confused as it highlighted another field. Moving it forward as a bug.

@flaviadefaria flaviadefaria added the External Added to denote the issue can be worked on by a contributor label Apr 19, 2023
@melvin-bot melvin-bot bot changed the title Incorrect copy terminology in Add Bank Account Form [$1000] Incorrect copy terminology in Add Bank Account Form Apr 19, 2023
@MelvinBot
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Job added to Upwork: https://www.upwork.com/jobs/~013e01cb4925f3fd49

@MelvinBot
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Current assignee @flaviadefaria is eligible for the External assigner, not assigning anyone new.

@MelvinBot
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Triggered auto assignment to Contributor-plus team member for initial proposal review - @mananjadhav (External)

@melvin-bot melvin-bot bot added the Help Wanted Apply this label when an issue is open to proposals by contributors label Apr 19, 2023
@tienifr
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tienifr commented Apr 19, 2023

Proposal

Please re-state the problem that we are trying to solve in this issue.

Incorrect copy terminology of form error messages.

What is the root cause of that problem?

The translate literals in translation files are not correct i.e. it should be Please select ... instead of Please enter ... for drop-down fields.

What changes do you think we should make in order to solve the problem?

Find the drop-down fields in the form then inspect the translation file and make modification for those fields' error messages if necessary. Some of the lines have inconsistent capitalization format but they're being taken care of in #17239. So I'll leave them as is and only make modification to match this issue's expectation. Here're incorrect lines that I've found so far:

incorporationState: 'Please enter a valid state',

companyType: 'Please enter a valid Company Type',

Also in es.js:

incorporationState: 'Por favor, introduce un estado válido',

companyType: 'Por favor, introduce un tipo de compañía válido',

What alternative solutions did you explore? (Optional)

NA

@MelvinBot
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Triggered auto assignment to @arosiclair (External), see https://stackoverflow.com/c/expensify/questions/7972 for more details.

@getusha
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getusha commented Apr 19, 2023

Proposal

Please re-state the problem that we are trying to solve in this issue.

there are inconsistencies in validation sentences for fields in connect bank page.

What is the root cause of that problem?

There is inconsistency on validation statements where a picker also shows enter instead of select

What changes do you think we should make in order to solve the problem?

In order to make it consistent we can change the values of the validation statements as follows, including date picker which is present in Add Bank Account Form. for date pickers we can also use Please pick...

dateInvalid: 'Please enter a valid date',

Please select a valid date

incorporationState: 'Please enter a valid state',

Please select a valid state

companyType: 'Please enter a valid Company Type',

Please select a valid Company Type

(Optional)
We should also update the following

dob: 'Please enter a valid date of birth',

dateInvalid: 'Please enter a valid date',

expirationDate: 'Please enter a valid expiration date',

to reflect select instead of enter

What alternative solutions did you explore? (Optional)

None

@sharlenaluyen
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I believe the best Spanish translation to add a new company type would be, "Ingrese un tipo de empresa válido" This seems a bit more natural for Spanish speakers.

@MelvinBot
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📣 @sharlenaluyen! 📣

Hey, it seems we don’t have your contributor details yet! You'll only have to do this once, and this is how we'll hire you on Upwork.
Please follow these steps:

  1. Get the email address used to login to your Expensify account. If you don't already have an Expensify account, create one here. If you have multiple accounts (e.g. one for testing), please use your main account email.
  2. Get the link to your Upwork profile. It's necessary because we only pay via Upwork. You can access it by logging in, and then clicking on your name. It'll look like this. If you don't already have an account, sign up for one here.
  3. Copy the format below and paste it in a comment on this issue. Replace the placeholder text with your actual details.

Screen Shot 2022-11-16 at 4 42 54 PM

Format:

Contributor details
Your Expensify account email: <REPLACE EMAIL HERE>
Upwork Profile Link: <REPLACE LINK HERE>

@melvin-bot melvin-bot bot added the Overdue label Apr 24, 2023
@flaviadefaria
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@mananjadhav any thoughts on the proposals above?

@melvin-bot melvin-bot bot added Overdue and removed Overdue labels Apr 24, 2023
@MelvinBot
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📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

@mananjadhav
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@arosiclair Can you please finalize one of the proposal?

@arosiclair
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Let's hire @getusha since he also proposed updating the date picker text. I'll reach out internally to get Spanish translations

@melvin-bot melvin-bot bot removed the Help Wanted Apply this label when an issue is open to proposals by contributors label Apr 27, 2023
@MelvinBot
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📣 @getusha You have been assigned to this job by @arosiclair!
Please apply to this job in Upwork and leave a comment on the Github issue letting us know when we can expect a PR to be ready for review 🧑‍💻
Keep in mind: Code of Conduct | Contributing 📖

@getusha
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getusha commented Apr 27, 2023

@arosiclair Should I wait for the translations or open a PR now?

@arosiclair
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You can submit your PR! We'll just update it when I get a response

@getusha getusha mentioned this issue Apr 28, 2023
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@melvin-bot melvin-bot bot added the Reviewing Has a PR in review label Apr 28, 2023
@melvin-bot
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melvin-bot bot commented May 8, 2023

@mananjadhav, @arosiclair, @getusha, @flaviadefaria Huh... This is 4 days overdue. Who can take care of this?

@melvin-bot melvin-bot bot added Weekly KSv2 Awaiting Payment Auto-added when associated PR is deployed to production and removed Daily KSv2 labels May 9, 2023
@melvin-bot melvin-bot bot changed the title [$1000] Incorrect copy terminology in Add Bank Account Form [HOLD for payment 2023-05-16] [$1000] Incorrect copy terminology in Add Bank Account Form May 9, 2023
@melvin-bot melvin-bot bot removed the Reviewing Has a PR in review label May 9, 2023
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melvin-bot bot commented May 9, 2023

Reviewing label has been removed, please complete the "BugZero Checklist".

@melvin-bot
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melvin-bot bot commented May 9, 2023

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.3.12-0 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2023-05-16. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

  • External issue reporter
  • Contributor that fixed the issue
  • Contributor+ that helped on the issue and/or PR

As a reminder, here are the bonuses/penalties that should be applied for any External issue:

  • Merged PR within 3 business days of assignment - 50% bonus
  • Merged PR more than 9 business days after assignment - 50% penalty

@melvin-bot
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melvin-bot bot commented May 9, 2023

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@mananjadhav] The PR that introduced the bug has been identified. Link to the PR:
  • [@mananjadhav] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@mananjadhav] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@mananjadhav] Determine if we should create a regression test for this bug.
  • [@mananjadhav] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@flaviadefaria] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@mananjadhav
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These texts have been existing since a long time and not necessarily a bug. We definitely improved the context and I don't think we need a regression test here. what do you folks think @flaviadefaria @arosiclair ?

@arosiclair
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Agree this is not a regression

@mananjadhav
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@flaviadefaria There's nothing else on the checklist from my side and this is ready for payout.

@melvin-bot melvin-bot bot added Daily KSv2 and removed Weekly KSv2 labels May 15, 2023
@flaviadefaria
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Processing payment now:

@dhanashree-sawant - $250
@mananjadhav - $1000 + 50% bonus = $1500
@getusha - $1000 + 50% bonus = $1500

@mananjadhav
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That's right @flaviadefaria. Accepted the offer.

@getusha
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getusha commented May 16, 2023

@flaviadefaria Accepted!

@flaviadefaria
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Payments done closing this GH.

@flaviadefaria
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Payments done closing this GH.

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