Dev: Unsupported browser message appears in Onfido verification page

[kavimuru]

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Action Performed:

1. Go to workspace
2. Tap connect to bank account
3. Enter some random values in step 2 and 3
4. Tap coninue

Expected Result:

Onfido page opens up

Actual Result:

Browser not supported page opens

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android / native
• Android / Chrome
• iOS / native
• iOS / Safari
• MacOS / Chrome / Safari
• MacOS / Desktop

Version Number:
Reproducible in staging?: Needs reproduction
Reproducible in production?: Needs reproduction
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos:

Expensify/Expensify Issue URL:
Issue reported by: @Santhosh-Sellavel
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1679410587018979

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[MelvinBot]

Triggered auto assignment to @stephanieelliott (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[MelvinBot]

Bug0 Triage Checklist (Main S/O)

• This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
• This bug is not a duplicate report (check E/App issues and #expensify-bugs)
  • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
• This bug is reproducible using the reproduction steps in the OP. S/O
  • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
  • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
• This issue is filled out as thoroughly and clearly as possible
  • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
• I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

[MelvinBot]

@stephanieelliott Huh... This is 4 days overdue. Who can take care of this?

[stephanieelliott]

Sounds like this is happening just on localhost, I'm not able to reproduce -- @kavimuru are you able to consistently repro this?

[kavimuru]

@stephanieelliott I don't have access to localhost. It's not repro in staging or production.

[MelvinBot]

@stephanieelliott Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[stephanieelliott]

Ok, seeing as no one can repro this after 2 weeks I am going to close this.