diff --git a/kafka_consumer/datadog_checks/kafka_consumer/new_kafka_consumer.py b/kafka_consumer/datadog_checks/kafka_consumer/new_kafka_consumer.py
index 7a11134431b6f..4f92be90cc0ce 100644
--- a/kafka_consumer/datadog_checks/kafka_consumer/new_kafka_consumer.py
+++ b/kafka_consumer/datadog_checks/kafka_consumer/new_kafka_consumer.py
@@ -284,8 +284,8 @@ def _report_consumer_offsets_and_lag(self, contexts_limit):
                 if reported_contexts >= contexts_limit:
                     continue
                 timestamps = self._broker_timestamps["{}_{}".format(topic, partition)]
-                # producer_timestamp is set in the same check, so it should never be None
-                producer_timestamp = timestamps[producer_offset]
+                # The producer timestamp can be not set if there was an error fetching broker offsets.
+                producer_timestamp = timestamps.get(producer_offset, None)
                 consumer_timestamp = self._get_interpolated_timestamp(timestamps, consumer_offset)
                 if consumer_timestamp is None or producer_timestamp is None:
                     continue