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faq.html
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<!DOCTYPE html>
<html lang="en">
<head>
<!-- Required meta tags -->
<meta charset="utf-8">
<meta name="viewport" content="width=device-width, initial-scale=1">
<!-- Fonts -->
<link rel="preconnect" href="https://fonts.gstatic.com">
<link href="https://fonts.googleapis.com/css2?family=Karla:wght@700&display=swap" rel="stylesheet">
<link href="https://fonts.googleapis.com/css2?family=Karla&family=Lora&display=swap" rel="stylesheet">
<!-- Personal CSS -->
<link rel="stylesheet" type="text/css" href="css/faq.css">
<!-- Bootstrap CSS -->
<link href="https://cdn.jsdelivr.net/npm/bootstrap@5.0.1/dist/css/bootstrap.min.css" rel="stylesheet" integrity="sha384-+0n0xVW2eSR5OomGNYDnhzAbDsOXxcvSN1TPprVMTNDbiYZCxYbOOl7+AMvyTG2x" crossorigin="anonymous">
<!--JS-->
<script src="https://code.jquery.com/jquery-3.2.1.slim.min.js" integrity="sha384-KJ3o2DKtIkvYIK3UENzmM7KCkRr/rE9/Qpg6aAZGJwFDMVNA/GpGFF93hXpG5KkN" crossorigin="anonymous"></script>
<script src="https://cdnjs.cloudflare.com/ajax/libs/popper.js/1.12.9/umd/popper.min.js" integrity="sha384-ApNbgh9B+Y1QKtv3Rn7W3mgPxhU9K/ScQsAP7hUibX39j7fakFPskvXusvfa0b4Q" crossorigin="anonymous"></script>
<script src="https://maxcdn.bootstrapcdn.com/bootstrap/4.0.0/js/bootstrap.min.js" integrity="sha384-JZR6Spejh4U02d8jOt6vLEHfe/JQGiRRSQQxSfFWpi1MquVdAyjUar5+76PVCmYl" crossorigin="anonymous"></script>
<title>Connect@Cal</title>
</head>
<body>
<div class="container-fluid" style="background-color: #ffffff;">
<nav class="navbar navbar-dark">
<div class="left">
<a href="index.html">
<img src="assets/img/nav-logo.svg" width="300vw" height="auto"></img>
</a>
</div>
<ul class="nav justify-content-end">
<li class="nav-item">
<a class="nav-link" aria-current="page" href="index.html">Home</a>
</li>
<li class="nav-item dropdown">
<a class="nav-link dropdown-toggle" href="#" id="navbarDropdown" role="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false">
About
</a>
<div class="dropdown-menu" aria-labelledby="navbarDropdown">
<a class="dropdown-item" href="ourstory.html">Our Story</a>
<a class="dropdown-item" href="ourteam.html">Our Team</a>
<a class="dropdown-item" href="partners.html">Our Partners</a>
</div>
</li>
<li class="nav-item">
<a class="nav-link" href="faq.html">FAQ</a>
</li>
<li class="nav-item">
<a class="nav-link" href="donate.html">Donate</a>
</li>
</ul>
</nav>
</div>
<div class="object">
<h1>Frequently Asked <br> Questions</h1>
</div>
<img id="blossomtree" src="assets/img/blossomtree.png" alt="blossom tree">
<img id="leaf1" src="assets/img/leaf1.png" alt="leaf1">
<img id="leaf2" src="assets/img/leaf2.png" alt="leaf2">
<img id="leaf3" src="assets/img/leaf3.png" alt="leaf3">
<img id="leaf4" src="assets/img/leaf4.png" alt="leaf4">
<img id="leaf5" src="assets/img/leaf5.png" alt="leaf5">
<br>
<br>
<br>
<div class="freq">
<div class="page reveal">
<h2>General</h2>
</div>
<br>
<div>
<div class="accordion reveal">
<div>
<input type="checkbox" name="example_accordion" id="section1" class="accordion__input">
<label for="section1" class="accordion__label">What are the key goals of Connect@Cal?</label>
<div class="accordion__content">
<p> 1) Connect students to the right resources at the right time
<br>2) Fill resource gaps by identifying gaps in student needs and advocating with agents to fill them
<br>3) Work with resource providers to provide feedback/data
</p>
</div>
</div>
<div>
<input type="checkbox" name="example_accordion" id="section2" class="accordion__input">
<label for="section2" class="accordion__label">With whom does Connect@Cal work with?</label>
<div class="accordion__content">
<p>
We have met with stakeholders across the campus to gather feedback: Student Affairs, Campus D&I, ASUC, Basic Needs Center, LEAD Center, to the Asian Pacific American Student Development Office.
<br>
<br>Leaders across the campus have helped us grow and refine our service to the campus. If you are interested in providing feedback and helping us grow please contact us at hello@connected.berkeley.edu
</p>
</div>
</div>
<div>
<input type="checkbox" name="example_accordion" id="section3" class="accordion__input">
<label for="section3" class="accordion__label">How does this service integrate with - rather than duplicate - other "help desk" programs like Cal Student Central or the EOP/USP community space?</label>
<div class="accordion__content">
<p>
We do not advise students, we bring students to your door step. All resource providers on campus provide phenomenal work and we want more students to know about those services.
Our goal is to refer students to the help desk or community spaces most relevant in solving their issue.
</p>
</div>
</div>
<div>
<input type="checkbox" name="example_accordion" id="section4" class="accordion__input">
<label for="section4" class="accordion__label">Where can I go for any additional questions?</label>
<div class="accordion__content">
<p>
You can reach us at hello@connected.berkeley.edu if you have any questions.
</p>
</div>
</div>
</div>
<br>
<br>
<br>
<div class="page reveal">
<h2>Resources and Data</h2>
</div>
<br>
<div class="accord2">
<div class="accordion reveal">
<div>
<input type="checkbox" name="example_accordion" id="section5" class="accordion__input">
<label for="section5" class="accordion__label">How are you evaluating whether this service is effective?</label>
<div class="accordion__content">
<p>
We conduct extensive research and feedback gathering from students from doing one-on-one
interviews with students to collecting feedback surveys regularly.
</p>
</div>
</div>
<div>
<input type="checkbox" name="example_accordion" id="section6" class="accordion__input">
<label for="section6" class="accordion__label">How do you manage data privacy for submissions?</label>
<div class="accordion__content">
<p>
Our team has been able to build a response-system that allows us to respond to cases without viewing the email address attached to your case to ensure your privacy.
<br>
<br>We also recognize the sensitivity of the help you are asking so any and all data we collect is dissociated from your name and email address.
</p>
</div>
</div>
<div>
<input type="checkbox" name="example_accordion" id="section7" class="accordion__input">
<label for="section7" class="accordion__label">How do you use data from the cases to help the campus?</label>
<div class="accordion__content">
<p>
When we receive cases in which no resources exist we are able to work with agents who can make change and create resources (ASUC, Campus admin) to ensure gaps are filled.
<br>
<br>If we see an increase in cases in a specific area we try to investigate the root cause of the problem and inform relevant stakeholders about these trends.
</p>
</div>
</div>
<div>
<input type="checkbox" name="example_accordion" id="section8" class="accordion__input">
<label for="section8" class="accordion__label">How do you ensure the resource referrals are accurate?</label>
<div class="accordion__content">
<p>
We have three key measures to ensure quality: we conduct detailed documentation of every resource we provide to students,
we meet regularly with resource providers to understand the scope of their service,
we have a three-person vetting process for every case, and we have core resources providers we go to when we do not have the answer.
</p>
</div>
</div>
<div>
<input type="checkbox" name="example_accordion" id="section9" class="accordion__input">
<label for="section9" class="accordion__label">How do you work with resources providers?</label>
<div class="accordion__content">
<p>
Resources providers help us better direct students to the right resources at the right time, and we also share trend data with resource providers when relevant.
</p>
</div>
</div>
<div>
<input type="checkbox" name="example_accordion" id="section10" class="accordion__input">
<label for="section10" class="accordion__label">How do you respond if you receive a message from a student in distress?</label>
<div class="accordion__content">
<p>
This will vary based on a case-by-case basis. We make it clear in our form that we offer non-crisis support, and only refer people to resources.
<br>
<br>In most events in which the situation involves harm or violence we will refer them to UC Berkeley's Center for Support & Intervention as per campus recommendation.
</p>
</div>
</div>
<div>
<input type="checkbox" name="example_accordion" id="section11" class="accordion__input">
<label for="section11" class="accordion__label">How do I submit a resource for your team to share?</label>
<div class="accordion__content">
<p>
Email your resource to resources@connected.berkeley.edu!
</p>
</div>
</div>
</div>
</div>
<br>
<br>
<br>
<div class="page2 reveal">
<h4>Have a question that wasn’t answered?<br> Email <b>hello@connected@berkeley.edu</b> <br>and we will get back to you promptly!</h4>
</div>
</div>
<br>
<br>
<br>
<br>
<!-- Footer-->
<footer class="footer text-center footer-design">
<div class="container-fluid">
<div class="row d-flex justify-content-center top">
<!-- Footer Location-->
<div class="col-sm-4 order-sm-12">
<h3>Help Us Improve</h3>
<a target = "_blank" href="https://docs.google.com/forms/d/e/1FAIpQLScr-J-TCGklmGPwNNIspKng05tQWN6HGYrMc9ysidS8k0CDPw/viewform"><p>Give Feedback</p></a>
<a target = "_blank" href="https://docs.google.com/forms/d/e/1FAIpQLSfaH-2kq2ihm58lDqu3fUdyOXFDzpzotspphP7ij95Fq8cl4Q/viewform"><p>Report a Bug</p></a>
<a target = "_blank" href="https://docs.google.com/forms/d/e/1FAIpQLSfcBAavl37oDS5k7CETTCHGKHVLMusXvEIOpG9NcREw8czrJg/viewform"><p>Partner With Us</p></a>
<a href="/donate.html" id="myBtn2"><p>Donate</p></a>
</div>
<!-- Footer Social Icons-->
<div class="col-sm-4 order-sm-12">
<h3>Contact Us</h3>
<p>hello@connected@berkeley.edu</p>
<div class="socials">
<p><a target = "_blank" href="https://www.facebook.com/connect.cal/"><img src="assets/img/fb.png" alt="facebook logo link"></a></p>
<p><a target = "_blank" href="https://www.linkedin.com/company/connect-cal/"><img src="assets/img/in.png" alt="linkedin logo link"></a></p>
<p><a target = "_blank" href="https://www.instagram.com/connectcal/?hl=en"><img src="assets/img/insta.png" alt="instagram logo link"></a></p>
</div>
</div>
<div class="col-sm-4 order-sm-12">
<a target = "_blank" href="https://www.ocf.berkeley.edu/"><img class="ocf" src="assets/img/ocf.png" alt="hosted by the ocf image"></a>
<p>We are a student group acting independently of the University of California. We take full responsibility for our organization and this website. </p>
</div>
</div>
<div class="bottom">
<p>Copyright @2021 Connect@Cal</p>
</div>
</div>
</footer>
<script src="scripts/index.js"></script>
</body>
</html>