diff --git a/src/commands/moderation.rs b/src/commands/moderation.rs
index feb07ff..c9e961b 100644
--- a/src/commands/moderation.rs
+++ b/src/commands/moderation.rs
@@ -7,6 +7,7 @@ use poise::serenity_prelude::{
 use tracing::{debug, error, trace};
 
 use crate::db::model::{LockedChannel, Muted};
+use crate::utils::bot::get_member;
 use crate::utils::macros::to_user;
 use crate::utils::moderation::{
     ban_moderation, queue_unmute_member, respond_moderation, BanKind, ModerationKind,
@@ -244,7 +245,6 @@ pub async fn mute(
     let guild_id = ctx.guild_id().unwrap();
 
     let discord = ctx.discord();
-    let cache = &discord.cache;
 
     let unmute_time = if !mute_duration.is_zero() {
         Some((now + mute_duration).timestamp() as u64)
@@ -260,7 +260,7 @@ pub async fn mute(
     };
 
     let result = async {
-        if let Some(mut member) = cache.member(guild_id, id) {
+        if let Some(mut member) = get_member(discord, guild_id, id).await? {
             let (is_currently_muted, removed_roles) =
                 crate::utils::moderation::mute_moderation(&ctx, &mut member, mute).await?;
             // Prevent the bot from overriding the "take" field.
diff --git a/src/utils/bot.rs b/src/utils/bot.rs
index 322c080..de4e783 100644
--- a/src/utils/bot.rs
+++ b/src/utils/bot.rs
@@ -13,3 +13,22 @@ pub fn load_configuration() -> Configuration {
 pub async fn get_data_lock(ctx: &serenity::Context) -> Arc<RwLock<Data>> {
     ctx.data.read().await.get::<Data>().unwrap().clone()
 }
+
+pub async fn get_member(
+    ctx: &serenity::Context,
+    guild_id: serenity::GuildId,
+    user_id: serenity::UserId,
+) -> serenity::Result<Option<serenity::Member>> {
+    match guild_id.member(ctx, user_id).await {
+        Ok(member) => Ok(Some(member)),
+        Err(serenity::SerenityError::Http(err))
+            if matches!(
+                err.status_code(),
+                Some(serenity::http::StatusCode::NOT_FOUND)
+            ) =>
+        {
+            Ok(None)
+        },
+        Err(err) => Err(err),
+    }
+}
diff --git a/src/utils/moderation.rs b/src/utils/moderation.rs
index 7e8b0ad..b14d6ce 100644
--- a/src/utils/moderation.rs
+++ b/src/utils/moderation.rs
@@ -12,6 +12,7 @@ use crate::db::database::Database;
 use crate::db::model::Muted;
 use crate::model::application::{Configuration, Mute};
 use crate::serenity::SerenityError;
+use crate::utils::bot::get_member;
 use crate::{Context, Error};
 
 pub enum ModerationKind {
@@ -94,7 +95,7 @@ pub fn queue_unmute_member(
             .ok_or("User was not muted.")?;
 
         // Update roles if they didn't leave the guild.
-        if let Some(mut member) = ctx.cache.member(guild_id, user_id) {
+        if let Some(mut member) = get_member(&ctx, guild_id, user_id).await? {
             let http = &ctx.http;
 
             if let Some(taken_roles) = db_result.taken_roles {