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soundcloud.com #196981

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adguard-bot opened this issue Jan 23, 2025 · 2 comments
Closed

soundcloud.com #196981

adguard-bot opened this issue Jan 23, 2025 · 2 comments
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A: Cannot reproduce Filters devs cannot reproduce this issue A: In progress Work on the issue is in progress N: AdGuard for iOS P1: Critical T: Ads

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@adguard-bot
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Issue URL (Ads)

http://soundcloud.com

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Its been a while that adguard is not working at all on my phone. I have been trying to reach adguard support but no help at all so far. Adguard won't block any ads, not in soundcloud, not on facebook, not on chrome.

Screenshots

Screenshot 1

Screenshot 1

System configuration

Information Value
AdGuard product: AdGuard for iOS v4.5.8
System version: iOS
License type: paid
DNS filtering: server: Adguard-dns.io
Filters: Ad Blocking:
AdGuard Base,
AdGuard Mobile Ads

Privacy:
AdGuard Tracking Protection
@zloyden
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zloyden commented Jan 23, 2025

Not reproduced on my end.
Try to update the filters (wait almost one minute there), clear browser data, restart it, open the site.
If that doesn't work, you should re-enable the content blockers in Safari settings (wait about the same time as when you update the filters).

@zloyden
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zloyden commented Jan 23, 2025

Its been a while that adguard is not working at all on my phone

You can also try to reinstall the app, then reboot the iPhone. If that does not help, then it's really strange and you should contact support@adguard.com. In that case, logs might be required.

not on chrome

Note that ad blocking works properly only in Safari due to Apple's restrictions.

@zloyden zloyden closed this as not planned Won't fix, can't repro, duplicate, stale Jan 23, 2025
@zloyden zloyden added the A: Cannot reproduce Filters devs cannot reproduce this issue label Jan 23, 2025
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Labels
A: Cannot reproduce Filters devs cannot reproduce this issue A: In progress Work on the issue is in progress N: AdGuard for iOS P1: Critical T: Ads
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