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shopfans.ru #196871

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adguard-bot opened this issue Jan 21, 2025 · 0 comments
Closed

shopfans.ru #196871

adguard-bot opened this issue Jan 21, 2025 · 0 comments

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@adguard-bot
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Issue URL (Incorrect Blocking)

https://shopfans.ru/

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Steps to reproduce:

  1. Open the website
  2. Wait 5 seconds for the blue chat icon to appear in the right bottom corner (must be work hours)
  3. Tap the chat icon

Actual result:
Support is not available (pic. with AdGuard enabled)

Expected result:
Support is available (pic. with AdGuard disabled)

Extra information:
Live support is not an annoyance, but a useful functionality of the service. Besides the chat icon pop-ups anyway

Screenshots

Screenshot 1

Screenshot 1

Screenshot 1 with AdGuard disabled

Screenshot 1

System configuration

Information Value
AdGuard product: AdGuard for iOS v4.5.8(1026)
System version: iOS 18.2.1
License type: paid
Advanced protection: enabled
DNS filtering: server: AdGuard DNS (DNS-over-HTTPS)
Filters: Ad Blocking:
AdGuard Base,
AdGuard Mobile Ads

Privacy:
AdGuard Tracking Protection

Social Widgets:
AdGuard Social Media

Annoyances:
AdGuard Annoyances,
Fanboy's Annoyances

Security:
Phishing URL Blocklist,
Scam Blocklist by DurableNapkin,
uBlock Origin – Badware risks

Language-specific:
AdGuard Russian
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